# Knit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Knit the right Payroll solution for you? Explore 141 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161597/Knit/reviews --- Knit 4.7 (141) [View alternatives](https://www.capterra.com/p/161597/Knit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Knit Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews KM Kaylee M DirectorAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Not only will they issue T4s and ROEs directly to the appropriate authorities (not available with QuickBooks payroll and many other cloud solutions), but they also allow for flexible billing options to pass on the subscription to the client with the firm discounted pricing!“ December 20, 2024 MB Mike B MANAGERRetail, 11 - 50 employeesUsed the software for: Less than 6 months. “The fact that we signed on to Knit and they started inputting our information to get set up and then they ghosted our company and did not respond to multiple emails and voice messages to finalize the set up.“ December 16, 2024 MD Michael D Managing PartnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The software keeps us organized with all our HR needs and runs payroll for us in autopilot.“ December 17, 2024 NS Nathan S ownerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 1-2 years. “They told me wrong information, and ended up leading me down the wrong path for submitting payroll, and then they left me hanging and basically said you have to figure it out yourself. “ July 26, 2025 NL Nathalie L Head of Marketing and HRComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “It was easy to track Paid Time Off requests, and my employees could easily get a copy of the documents they needed at the end of the year to do their taxes.“ December 27, 2024 Ari D ConstructionConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “Lots of glitchyness generating reports. “ July 25, 2025 NL Nathalie L Head of Marketing and HRComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “It really is a solid solution and it doesn't feel like anything is missing, or like anything is clunky which is really nice if you've ever tried other systems that feel a little more "cobbled" together.“ December 27, 2024 NS Nathan S ownerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 1-2 years. “Just one issue after another, and often the "support" team were the ones causing issues. “ July 26, 2025 ## Showing most helpful reviews Showing 1-25 of 141 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aislinn K. Marketing Assistant Management Consulting Used the software for: 6-12 months ### "Entreflow Consulting Group's use of Knit" April 19, 2019 5.0 The implementation was a little bit clunky for us. So I know they're working hard to make sure that that's super smooth. But to be honest most payroll implementations with all the other apps out there are a little bit clunky so it's not something that's going to really change. Something that's missing from most of the payroll apps out there right now is that holiday pay love; for B.C. we don't do it the same way as the rest of the country. So in order for us to do our stat holiday pay calculations correctly in this province, we need to be able to input the hours on a daily basis and none of the apps are supporting us with that at the moment. Pros So the amazing feature for this app is that it is a trifecta of an HR app, a benefits app, and a payroll app all in one. So it is not only just a payroll app but it's also a place for you to store your HR employee files and as well they have some benefits pieces in there as well. They do offer benefits programs too so it's all nicely organized in one place for you. Some more of the top features; it’s super easy to run the payroll if you’ve used a payroll app before, it's pretty similar. It’s really easy to use and there's an employee portal as well which makes it really easy, you don't have to print off or email pay stubs. The employees can go there and grab the information when they need to. They can also go in and change their information too which is pretty awesome. So they can update their address and other contact information. It does direct deposit, so again, they put in their banking information, the manager doesn't need to see it, no need to collect any forms of their banking information on it. They go in there, they get that set up and if they need to change it, they do that on their own. So it gives the employees the power to control their information. As well, on the H.R. piece, you can store contracts, policies, any kind of documents that you would want somebody to sign off on, and there's an e-signature capability in there so they can sign off on it. Cons the H.R. component of the app is cool but it's pretty basic at the moment. So you upload a document and then you can get the signature, you can see if people signed off on it. I think I'd love to see them move into adding more of an LMS (learning management system) piece within that too, so that you could do your employee onboarding or training through there. Maybe have some checklists, content videos, tax, what have you, and for the employees actually go through their onboarding through the app and be able to track where they're at and which programs they've completed and not completed. Review Source VR Verified Reviewer President Computer Hardware Used the software for: 1-2 years ### "Knit Purl & Stitch - everything is neatly done up" September 3, 2021 5.0 One of the nice features of Knit during COVID-19 was how remarkably easy it was to stop & start payroll on an employee by employee basis. Pros Installation & setup were drop dead simple and the end result is perfect - it just works! Cons I have yet to find anything negative but will let you know if I do Reason for choosing Knit Our Accountant was the one who referred us to Knit and since it had his blessing, it was relatively easy for us to review the features of Knit and make the decision. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Our switch was not because of payroll but rather having made the switch from QuickBooks to Xero. However, in comparing Knit to QB I see that we have made the right choice - better options, easier to use and less expensive. Review Source MB Mike B. MANAGER Retail Used the software for: Less than 6 months ### "Very Poor Company" December 16, 2024 1.0 Very poor, would not recommend to anyone in good conscience. Pros I liked that it is a Canadian company... Cons The fact that we signed on to Knit and they started inputting our information to get set up and then they ghosted our company and did not respond to multiple emails and voice messages to finalize the set up. Alternatives considered [Rise](https://www.capterra.com/p/163570/Rise/)[Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/) Reason for choosing Knit They were Canadian and price were the factors Switched from [Windward System Five](https://www.capterra.com/p/43189/Windward-System-Five/) Windward is eliminating the Payroll portion of their software. Review Source Response from Knit People December 17, 2024 Thank you for your feedback, and I’m truly sorry this happened to you. It seems your messages may have been mistakenly caught in our spam filter. Please know that we’d never put in the effort to set up your account and input your information just to ignore you. We’re committed to improving our processes to ensure this doesn’t happen again. GM Gina M. Payroll Manager Food & Beverages Used the software for: 1-2 years ### "Knit is Awesome!" January 8, 2025 5.0 Overall experience now that I have a experience with the software is great and very happy with Knit. Pros Very user friendly for payroll processing for small business but has all the bells and whistle to deal with complexities. Love the help articles they are extremely helpful and easy to follow. Customer Support team is also a plus, they are very helpful and patient. Year end processing is also very straight forward and I absolutely love the reminder emails for payroll processing this is a great support! Cons Although understandably needed the 2FA is annoying. Review Source CS Chloe S. Bookkeeper Restaurants Used the software for: 2+ years ### "Honest review of Knit - would recommend. " December 16, 2024 4.0 Overall my experience is very positive! I have implemented it with a few different businesses now. Pros The ability to control which additions/deductions are added to each pay and the ease of which employees can have multiple wage rates. The interface is very user friendly! Cons There is no double overtime feature which results in having to do more manual calculations/sending explanations to the employees for these. As well there is no square integration which would be very helpful to reduce the manual entry for hours. Switched from [ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/) Didn't like ADP............................. Review Source MB Mary B. Director Operations Information Technology and Services Used the software for: 2+ years ### "Great payroll app for a small business" December 21, 2024 4.0 Two years managing payroll for a small business. Love that it will provide reporting for finance and HR needs. Pros Ease of use and price point for the scale of our business. Great support responsiveness when needed. Cons I’d like to be able to edit notes after posting. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Knit Winning Value proposition for small business Review Source MT Matt T. Accountant Restaurants Used the software for: 6-12 months ### "Better than QBO Payroll" January 14, 2025 4.0 It was a nice switch from quickbooks. Having multiple available wage rates was absolutely necessary for this company and it was a great help. Pros We switched from quickbooks payroll to knit as we outgrew what quick books could offer and it is was quite streamline. It was easy to input historical year data as we switched mid-year. It is great that Knit submits taxes for us and that you can file ROE's through knit rather than having to create and ROE web account. Cons It would be nice if the manual entry payroll would calculate the employer portion themselves since it is just a direct calculation rather than having us have to input and calculate ourselves. It seems like it could be possible as Knit normally calculates this themselves while processing regular payrolls Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We outgrew what qbo could offer the company Review Source TA Tamer A. Owner Restaurants Used the software for: 2+ years ### "great service" December 28, 2024 5.0 The setup was incredibly easy, and their user interface is clean and intuitive, making it easy to navigate even for someone without a payroll background. The team at Knitt is incredibly responsive and always willing to help whenever I have questions or need assistance. Pros great professional and easy to use. staff are very helpful Cons here are a few areas where I think Knitt Payroll could improve. For one, while the platform is generally easy to use, some of the more advanced features could benefit from additional guidance or video tutorials. Review Source BR Brandon R. Owner Environmental Services Used the software for: 2+ years ### "Easy peasy" December 17, 2024 5.0 It's been great, I enjoy that I don't have to do the CRA reporting myself Pros Very easy to set up and use. Knit takes the thinking and reporting out of doing my payroll and makes sure I hit my payroll deadlines. Cons There's really nothing that I don't like, it's actually super easy. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Knit Quickbooks was trickier to set up than Knit Review Source SP Stéphane P. President Construction Used the software for: 2+ years ### "Love having everything in the cloud. " January 6, 2025 4.0 It works well, is reliable and easy to navigate. Pros All documentation is available at all times, including from mobile. Cons No great review and progress tracking for our team. Review Source DR Donna R. Office Manager Bookkeeper Financial Services Used the software for: 6-12 months ### "Review from a non technical person" December 29, 2023 5.0 Wonderful experience. I would recommend this product to anyone. Pros Once set up it is easy to use. The customer service is outstanding and any question or issues I had with the initial set up were answered promptly and thoroughly. Any questions or concerns or changes required throughout the year were handled in the same manner. Cons No cons at all. We loved all the features offered. Alternatives considered [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/) Reason for choosing Knit It had all the features we required. The cost was in our required range as well. Switched from [ADP SmartCompliance](https://www.capterra.com/p/226192/ADP-SmartCompliance/) There payroll service is based out of country. They did not understand questions and replies were not timely. Review Source AE Abdul E. CPA Accounting Used the software for: 2+ years ### "Easiest Payroll Software to Use" December 20, 2023 5.0 Great! Very modern look and feel of the site, features are easy to find and use. Reports are easy to read and understand. Integration with other platforms (quickbooks, for example) is very handy as well and saved much time for payroll reporting. Pros Very easy to set up and use the software. The automation in there is very handy for business owners who can't spend too much time on administrative tasks such as payroll. Platform is laid out very well, making it very intuitive for most useful features. Cons Not much to dislike. If anything went wrong, customer service is always there to help right away. Alternatives considered [Wagepoint](https://www.capterra.com/p/138169/Wagepoint/) Reason for choosing Knit Much more modern look and feel, as well as easier to use features. Wagepoint felt a little behind in the ease of use, and looks a bit dated in terms of the site look and reports generated. Review Source MG Mandy G. Operations Manager Retail Used the software for: 1-2 years ### "Knit is a great product" December 21, 2023 4.0 Pros Ease on onboarding new employees and the ability to generate custom reports Cons Too geared towards Ontario legislation, having to adapt it to adhere to BC ie sick pay Switched from [Payworks](https://www.capterra.com/p/235453/Payworks/) Company was purchased by mew owners and Knitbwas chosen by the bookkeeper Review Source sN stefany N. COO Health, Wellness and Fitness Used the software for: 2+ years ### "I've been using Knit for 2+ years, across two companies and love it!" October 4, 2021 5.0 Pros I love the reporting features and vacation submission features available on Knit. They make it easy for the entire team to take part in their HR process. Cons Offboarding can be confusing with the Knit system but overall their customer support team is really handy. Reason for choosing Knit Better pricing when negotiating and experience with usability. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The expensive price tag and lack of usability ADP is known for. Review Source RM Rajan M. Director of Sales and Finance Biotechnology Used the software for: 6-12 months ### "Knit helped all our payroll needs as a startup!" December 16, 2024 5.0 Amazing team would recommend to anyone looking for payroll solutions Pros Easy on boarding. Great communication. We’re able to get us set up very quickly. Cons Didn’t have anything bad to say, maybe have more videos? But not necessary. Alternatives considered [Certainly](https://www.capterra.com/p/183590/Certainly/) Reason for choosing Knit Ease of use and price were the main factors Review Source LG Laurel G. Manager Food & Beverages Used the software for: 1-2 years ### "Knit Payroll is the Way to Go!" December 16, 2024 5.0 It’s been terrific! And questions or assistance that’s needed, it’s only a call or email away. And the responses arrive quickly. Pros Once it was all set up, it made bi-weekly payroll processing a breeze! Cons It was cumbersome to get set up (and time consuming). Review Source OK Olivia K. Nurse Practitioner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great service " December 20, 2024 5.0 Pros Knit has been super easy to use and there is always support when needed! Cons I have not come across any issues, I have had a great experience! Review Source DM Dave M. Co-Founder Information Technology and Services Used the software for: Less than 6 months ### "Good for Small Business" December 19, 2024 4.0 Pros Was very easy to get setup and the customization of taxes was easy to understand. Cons It would be ideal to have the option to run a direct debit even for manual one off pay runs. Review Source LB Lisa B. Director of Finance Information Technology and Services Used the software for: 6-12 months ### "Best Option On the Market Today" December 14, 2022 5.0 It's great. We save time and money. The employee experience was significantly improved. Pros We switched over from ADP to Knit and it was a breath of fresh air! I love being able to control the income types, deductions, and codings from within the software and not have to rely on customer service. Implementation was easy and fast. We did hit a few technical hiccups as we switched over mid year and the uploads weren't seamless, however, customer service was amazing, responsive, and solved the problems. Cons There are a few reporting features that I am missing, but other than that, I am very happy with Knit overall. Reason for choosing Knit The most options for the best price and best user experience. Review Source RL Rich L. Sr. Manager - IT Services Information Technology and Services Used the software for: 2+ years ### "Competitively priced, easy to use HR management system" December 21, 2023 4.0 Good value for the money, and friendly support available when needed. Worth the switch for a small business tired of the larger, more expensive corporate solutions. Pros Pricing, easy and straightforward payroll/employee management for small businesses Cons Better reporting is needed, from both the employer and employee side of things Review Source AD Alexander D. CFO Food & Beverages Used the software for: 2+ years ### "Simplify your small business!" October 13, 2021 5.0 Great overall experience and would highly recommend for small business owners. The customer support by email and by phone is responsive and helpful and allows for small business owners to work through issues on their own promptly. Pros The ease of use to setup new employees in the system, allow for employees to access their paystubs electronically and processing of weekly payroll is quick and seamless. Processing of T4's for employees on an annual basis is also quick and seamless for business owners and allows for business owners to do them on their own. Cons Importing/transferring in payroll details mid-year is possible, however, more instruction regarding how to properly do so to reconcile payroll remittances per the system to CRA would be beneficial. Upon processing T4's on an annual basis, employer copies of T4 slips are shrunk and could be more appropriately sized to look professional in order to distribute paper copies to employees. Review Source TM Taryn M. Office Manager Construction Used the software for: 2+ years ### "Great service" December 21, 2023 5.0 Its great, I wish it was a little bit easier to navigate but 10/10 as it is the most affordable. Pros Ease of use and the fact that it submits my tax witholdings Cons Employee use is tricky, They never understand how to login or view stub Reason for choosing Knit N/A Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) My accountant suggested it Review Source MM Moheb M. Pharmacist and manager Medical Practice Used the software for: 2+ years ### "Very easy and simple" January 3, 2024 5.0 Pros The software is easy to navigate and figure out for new users. The employees find it very easy to access their information. When there is a problem with the website, theyre very fast at resolving Cons Nothing, everything is easy and great to use Review Source Idas L. COO Health, Wellness and Fitness Used the software for: 6-12 months ### "The people at KNIT from the \[SENSITIVE CONTENT\] to support are amazing !!" December 23, 2021 5.0 For our small and growing company KNIT was amazing value for money, and their capable, warm staff walked us through our onboarding and beyond when we felt unsure about setting up policies or handing certain tax scenarios and other best HR best practices!! Pros The patience and support during onboarding was incredible. It has a reasonable learning curve and the product continues to grow along with us. Employees self onboard so easily. Cons It’s a little tricky to to learn but the support team helped us navigate all challenges setting up policies based on employee type but we got it sorted, and we’re amazed by the kind help we received. Review Source SK Shaun K. Food truck Food & Beverages Used the software for: 2+ years ### "Knit takes care of our payroll" December 20, 2023 4.0 Pros They take care of our payroll so that I don’t have to. Cons I guess the fees are what I like least. Reason for choosing Knit Simplicity and cost were big deciding factors. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.