# Page 4 | Knit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Knit the right Payroll solution for you? Explore 141 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161597/Knit/reviews

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Knit

4.7 (141)

[View alternatives](https://www.capterra.com/p/161597/Knit/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Knit

## Showing most helpful reviews

Showing 76-100 of 141 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BR

Bev R.  
Board Member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Product for Non-Profits"

April 21, 2024

5.0

Knit makes payroll automation affordable for smaller non-profits. There is great customer service and they are very responsive to any issues that come up.

Pros

Moving to a payroll service streamlined the treasurer's job at our non-profit. No more ROEs to create, no more monthly filing to CRA and no more tax calculations. It is all done for you through Knit.

Cons

So far haven't found anything. Definitely no issues with their product.

Review Source

DK

Darryl K.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Knit is great for small business"

December 21, 2023

5.0

Pros

I like the ease of use. It makes doing payroll very easy.

Cons

It would cost much less if I did the payroll without Knit.

Review Source

DA

Debbie A.  
office manager  
Consumer Goods  
Used the software for: 2+ years

### "Payroll Review"

September 1, 2021

4.0

I have had a very good experience with Knit and it's employees. I would highly recommend this program to anyone.

Pros

Many good features in this Payroll program. It is very eary to use and navigate. The support team is responsive and helpful.

Cons

The time difference made it hard to communicate at times and the payroll submission had to done very early in the morning. I believe this issue has been resolved now.

Review Source

TF

Trish F.  
Owner/Operator  
Accounting  
Used the software for: Less than 6 months

### "Knit Payroll"

October 14, 2021

5.0

I have been very happy with Knit so far, and as a bookkeeper I am loving the automatic filing of source deductions and the reminders of payroll cycles. It is a huge part of my practice and it is slowly easing my worry of missing a deadline for a payroll client to be onboarding my clients to Knit.

Pros

Automation is excellent, and allows all crews to access their own documentation easily in a central hub. Easily implemented and easy for crew to log in and create their own accounts within the system.

Cons

It takes some time to understand which reports are best going to show clients (who are not in the financial industry) the data that they wish to see.

Reason for choosing Knit

Ease of use, support team located in my city and excellent reviews from other service providers in my industry

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Automation and the ability to access online

Review Source

RL

Ryan L.  
Owner Operator  
Automotive  
Used the software for: 2+ years

### "Perfect fit for my business payroll needs"

December 21, 2023

5.0

Pros

It it easy to set up and use, and the customer support is actually helpful!

Cons

Nothing I can think of right now. Honestly.

Review Source

MY

Michelle Y.  
Office Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Very Helpful for Payroll and Tax management"

December 26, 2021

5.0

It's a convenient, helpful and supportive tool to manage payroll.

Pros

It's friendly to use, straight forward, very timely supports.

Cons

There are lots of setting up for adding new employee.

Reason for choosing Knit

Easier to use, very quick response for supports.

Review Source

LB

Leanne B.  
Operations Leader  
Accounting  
Used the software for: 2+ years

### "Knit is our payroll app of choice"

June 8, 2021

5.0

Pros

Knit allows us to efficiently onboard new payroll clients and their teams. It offers everything we need in a payroll system.

Cons

I am not sure if there is anything that I do not like

Review Source

SB

Shernette B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "User friendly "

December 9, 2022

5.0

It takes the load off business owners.

Pros

Calculating and submitting to CRA on time. Making sure that payroll is done on time.

Cons

Not at the moment not used all features

Review Source

WB

William B.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "Good Software"

June 7, 2021

5.0

There for you when you really need them, good software, sometimes problems meeting deadlines or attending to small issues.

Pros

Software with extended in-person support is very nice.

Cons

Expensive, hard to get support at times unless it's very urgent.

Reason for choosing Knit

n/a

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Human/software hybrid.

Review Source

JM

John M.  
Owner  
Construction  
Used the software for: 1-2 years

### "Great product to help small businesses"

December 20, 2023

5.0

Pros

Love how easy it is to create and file t4's and roe's

Cons

having to do payroll 4 days before pay dates

Review Source

GW

Graham W.  
Manager  
Sports  
Used the software for: 2+ years

### "Great For Payroll"

September 1, 2021

5.0

Pros

Employee self onboarding along with userbility.

Cons

Some bugs when using from a mobile device. Best to switch to desktop viewing.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Review Source

JR

Julia R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent Payroll Software for New Small Business"

December 19, 2022

5.0

This has been really good to start off our business with so all our payroll needs are taken care of.

Pros

KNIT has been easy to set-up and use. Very intuitive and functional. One stop shop for me. If I'm not sure of how to do something, their customer support team has been above and beyond amazing.

Cons

There hasn't been anything yet that I'm not happy with now.

Reason for choosing Knit

Eae of use, cost, value for money, Canadian owned.

Review Source

VR

Verified Reviewer  
Owner  
Financial Services  
Used the software for: 1-2 years

### "Making payroll easier"

November 26, 2018

4.0

Knit makes payroll so much easier... enter the hours and done... employees pick up their paystubs online, and Knit pays the taxes... love it.

Pros

What I like most about this software is the ability for employees to onboard themselves... saves me a ton of time

Cons

What I like least are some of the uncontrollables ... like being able to change cpp, ei, or tax amounts manually if there are extenuating circumstances.s

Review Source

EN

Emily N.  
President  
Marketing and Advertising  
Used the software for: 6-12 months

### "Stress Free Payroll"

December 22, 2022

5.0

It has been simple and effective. Customer support is a game changer for experienced bookkeepers and people new to the process. The interface is intuitive and allows for quick training on the software.

Pros

The employee onboarding process and payroll.

Cons

Having employees in different provinces without having an office.

Alternatives considered

[Payworks](https://www.capterra.com/p/235453/Payworks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Knit

Price point and revies

Review Source

SH

Scott H.  
President  
Construction  
Used the software for: 2+ years

### "Review of use "

December 20, 2023

5.0

Pros

How easy it’s to use & how friendly the customer support is

Cons

That they don’t report your WSIB earnings to them.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Knit

Was my accountant’s choice as he recommended them.

Review Source

EM

Erin M.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Great payroll product, excellent customer service"

September 1, 2021

5.0

I recommend Knit to my clients regularly

Pros

Very responsive support team, onboarding is easy for my clients, and the support team understands payroll!

Cons

I wish they would add a tax code for auto benefits

Review Source

MS

Michel S.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Easy feature"

December 21, 2023

5.0

Pros

User friendly, easy to understand and efficient

Cons

No issues with Knit at all, and accountant can easily work with us

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Suggested to us by accountant and we trusted his opinion

Review Source

LW

LIsa W.  
General Manager  
Retail  
Used the software for: 6-12 months

### "Makes payroll easy to do"

December 20, 2023

4.0

I've had a great experience with Knit people and would recommend them to anyone looking to set up payroll!

Pros

What I really like that Knit is super user friendly! You simply have to send new staff an email and they fill everything in. They have a sense of privacy and security and you don't have to worry about making a mistake. I also love the great customer service! Short wait times and knowledgeable staff.

Cons

It can be a little hard to navigate at first but with time and practice does get easier.

Review Source

MS

Matthew S.  
physician  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "knit review"

January 13, 2022

5.0

I have a small company with 1 employee and it makes payroll easy and something I don't have to think about or spend to much time focusing on.

Pros

very easy to use and self-intuitive. I have minimal experience with book-kepping and payroll but I have no troubles navigating knit

Cons

honestly there's not much to dislike. It fits and works well for everything I need. Perhaps adding a mobile app would be helpful as well, but in the end is not a big deal.

Reason for choosing Knit

I believe powerplay had fees per pay run vs knit was a flat rate per employee

Review Source

TH

Tanya H.  
Cloud Accounting Professional  
Accounting  
Used the software for: 2+ years

### "Great Payroll Product"

June 8, 2021

5.0

We offer 2 options, and Knit is our prefered option for client's payroll needs.

Pros

The ease of use along with the customer service, and response to improve the product.

Cons

There are still some features that need to be improved, but I do know they are working on them.

Review Source

PH

Patricia H.  
Fund Controller  
Farming  
Used the software for: 6-12 months

### "Excellent customer service"

December 15, 2022

5.0

No more waiting forever to get help!

Pros

It is so easy to use. I love the customer service. Always fast and helpful.

Cons

Some features still need improvement but customer service sees the error right away.

Review Source

MV

Marlene V.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "overall thoughts on the product"

December 29, 2022

5.0

overall I am happy with what i have been using thus far

Pros

i am just new using this product but I do like how easy it is, and i like the email reminders that payroll is due

Cons

again i havent really got into much depth with the program

Review Source

PYS

Pauline Yehn S.  
Accounting supervisor  
Accounting  
Used the software for: 1-2 years

### "2023 Knit Review"

December 29, 2023

5.0

Pros

Simplicity and value for money. It is easy to navigate and the reports are helpful, but overall its how cheap it is.

Cons

I think there can be some improvements made in the interface

Review Source

CM

Chris M.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Easy to use and support is amazing"

December 21, 2023

4.0

Pros

The support team is always quick to answer and fix any issue that we ever encountered. The program is easy to use and the reports are great!

Cons

I don't really have any negative things to say abut Knit

Review Source

AM

Assunta M.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Knit Review "

December 2, 2022

5.0

Very good

Pros

Very easy to use and support is great. I don’t have to worry about remitting taxes or ROEs.

Cons

Sometimes could be glitchy but not often.

Review Source

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