# edays Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is edays the right Absence Management solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161603/edays/reviews

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edays

4.7 (138)

[View alternatives](https://www.capterra.com/p/161603/edays/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of edays

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

Dylan C

marketingFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years.

“With its mobile application that works perfectly, I can register requests for licenses or overtime worked from anywhere without having to be in the human resources office.“

July 23, 2024

JP

Jennie P

HR ManagerPharmaceuticals, 51 - 200 employeesUsed the software for: 6-12 months.

“The app limitations doesn't allow staff to declare on the self-cert form.“

June 6, 2024

YT

Yvonne T

H R ManagerAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months.

“The app is great for all our staff to easily book holiday and see who is off everyday.“

November 6, 2025

HB

Holly B

HR and Recruitment CoordinatorSecurity and Investigations, 51 - 200 employeesUsed the software for: 6-12 months.

“We still have not found the solution for this, so there is some manual work still needed but luckily it doesn't happen with every employee.“

March 24, 2025

Dylan C

marketingFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years.

“This application has been a good way to notify human resources about licenses, vacations, and permits more quickly and safely.“

July 23, 2024

EB

Ellie B

Human Resources AssistantMedical Devices, 51 - 200 employeesUsed the software for: More than 2 years.

“For example, adding a day off for birthdays was harder than I had anticipated.“

March 12, 2025

JM

Jocelyn M

Global Payroll DirectorComputer Software, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“It has been a great experience and I'm capable of fixing, modifying and building the timekeeping system on my own with barely any restrictions“

May 7, 2025

VP

Vittoria P

HR GeneralistInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“Most of the features that were causing issues have not been addressed so nothing to report!“

November 27, 2024

## Showing most helpful reviews

Showing 1-25 of 138 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Charlotte W.  
Operations Director  
Information Technology and Services  
Used the software for: 2+ years

### "Would be lost without it, and brilliant customer service"

April 28, 2020

5.0

Completely rely on it for day to day management of absence management and reporting If there is anything that I can't work out how to do, the e-days support team are always efficient and extremely helpful - I cannot fault them at all!

Pros

Complete absence management - it does it all!

Cons

Improved Outlook individual calendar integration would be good

Review Source

KM

Karen M.  
HR Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Our experience with EDays!"

October 24, 2024

5.0

Fantastic! Completely changed/streamlined our processes. Professional and friendly, couldn't ask for more!

Pros

How EDays listened to us and worked with us to provide us with the best system for our needs. The ease of the system, the training EDays provided was spot on, it has worked so well for our business.

Cons

We have yet to come across something on EDays that doesn't work well for us.

Alternatives considered

[HiBob](https://www.capterra.com/p/156106/Hibob/)[Cezanne HR](https://www.capterra.com/p/12452/Cezanne-HR/)[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Reason for choosing edays

EDays didn't over complicate what we needed. They understood our needs and worked with us.

Review Source

Response from edays Absence Management

November 26, 2024

Hi Karen, We're so glad to hear that you're loving the system and that everything is working well for you. Thanks for the great review! Kind regards edays

TTS

Tian Tian S.  
HR Associate  
Information Services  
Used the software for: 6-12 months

### "E-days review"

March 17, 2020

3.0

Complex leave policy for APAC region and need a system to manually increase the leave entitlement. However, not requirement are able to meet.

Pros

E-days suitable for leave policy that doesn't have complicated leave rules.

Cons

Creating a template. The layout, such as entitlement pot.

Reason for choosing edays

N.A

Review Source

NF

Natasha F.  
Senior HR Officer  
Religious Institutions  
Used the software for: 1-2 years

### "E-days review"

November 8, 2024

4.0

Pros

The system is quite easy to use, and is actually the easiest I have used.

Cons

Reports include leavers which is confusing. Can't find a report heading to identify line managers.

Switched from

[Moorepay](https://www.capterra.com/p/128703/Natural-HR/)

We were sold a payroll system, and then an add on of a HR module which didn't actually work

Review Source

Response from edays Absence Management

November 26, 2024

Hi Natasha, Thanks for the review! We're glad to hear you find the system easy to use. If you need any extra help with the reporting module, please do reach out to our Support team! Kind regards edays

EB

Ellie B.  
Human Resources Assistant  
Medical Devices  
Used the software for: 2+ years

### "4 Stars. Good support but could be slightly more user friendly "

March 12, 2025

4.0

Good experience overall, but loses a star from some elements being less user friendly.

Pros

Good support from help desk when help is needed. Easy to view holiday, sickness etc on the calendar (clear presentation.)

Cons

Using the tools as an administrator can sometimes be complicated and unclear. Some processes are complicated and require help needed from the support desk. For example, adding a day off for birthdays was harder than I had anticipated.

Review Source

Response from edays Absence Management

March 20, 2025

Hi Ellie, Thanks for the review! We're happy to hear you're having a good experience overall and that you're able to get helpful support when needed. Kind regards edays

HB

Holly B.  
HR and Recruitment Coordinator  
Security and Investigations  
Used the software for: 6-12 months

### "A positive experience with eDays"

March 24, 2025

4.0

Overall the experience has been positive, it is nice now knowing who we can reach out to if we have any questions/problems. The system is easy to use, while allowing us to personalise it in ways that suit our business.

Pros

Simple to use, when introducing new employees to the system it is very self explanatory which makes it easier for both parties. Since connecting with an account manager, we have found out ways to utilise the system even more e.g. setting up workflows, so the system does work well in my opinion.

Cons

Sometimes when setting up new joiners, the system does not automatically calculate the holiday they are owed. The only way we have found out is when employees go to book holiday and it says they are entitles to zero days. We still have not found the solution for this, so there is some manual work still needed but luckily it doesn't happen with every employee.

Review Source

Response from edays Absence Management

April 4, 2025

Hi Holly, Thanks for the review! We're glad it's nice and simple for enrolling new employees, and that your account manager has been able to help you with making the most of your system. Kind regards edays

HT

Hollie T.  
European HR Advisor  
Security and Investigations  
Used the software for: 6-12 months

### "Great system, fab support team!"

March 19, 2025

5.0

I have always found them extremely helpful and willing to engage with us to make using the platform easier. The platform is intuitive and works well for us - especially as we have employees across the globe. Employees find this easy to use and there's lots of useful functionality with reporting, being able to proxy as a user and many other things!

Pros

The ease of use, and how helpful the support team are with any and all queries!

Cons

Nothing jumps out - the only struggles I have are from being new to using the system and still finding my way around!

Review Source

Response from edays Absence Management

March 20, 2025

Hi Hollie, Thank you for the glowing review! We'r really happy that you're enjoying using the system, and that you find it intuitive and easy to use. Kind regards edays

PB

Pradeep B.  
Workday Integration Lead and HRIT Manager  
Chemicals  
Used the software for: 2+ years

### "Simple, Intuitive Time and Absence tool"

April 7, 2025

5.0

Pros

Easy to use and lot of new age options in the absence module.

Cons

Time Tracking can be improved, and I can see from the roadmap that they are already working on it. Looking forward.

Review Source

Response from edays Absence Management

May 12, 2025

Hi Pradeep, Thank you for the great review! We're glad you find the system intuitive and easy to use. Kind regards edays

HG

Heldor G.  
Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Keep track of your call outs and absence. "

March 27, 2025

5.0

Overall, edays has transformed the way we manage employee leave. It’s user-friendly once you get the hang of it and saves a lot of time.

Pros

The ability to track everything from sickness to holidays in one system is incredibly efficient.

Cons

It has many options to explore, so it takes a long time to master.

Review Source

Response from edays Absence Management

April 4, 2025

Hi Heldor, Thank you for the review! It's great to hear that the system is helping you to track everything in one simple place. Kind regards edays

LC

Louise C.  
People Ops  
Non-Profit Organization Management  
Used the software for: 2+ years

### "E-days ease!"

April 28, 2025

5.0

Great! It is the most functional and adaptable system we have ever had.

Pros

It's so easy to use, no training is needed for any new staff and I find people appreciate the colourful and functional visuals.

Cons

It would be great to have a function where the TOIL accrual expires.

Review Source

Response from edays Absence Management

May 12, 2025

Hi Louise, Thanks for the fantastic review! We're glad you love the adaptability and wide range of functions. Kind regards edays

CF

Chekea F.  
Human Resource Coordinator  
Legal Services  
Used the software for: 6-12 months

### "Edays Satisfied! "

March 11, 2025

4.0

My overall experience with edays is pleasurable. In most cases, it is a user friendly platform.

Pros

The customer service that I receive is what I like most about edays.

Cons

The backend is not as user friendly as the front end.

Review Source

Response from edays Absence Management

March 20, 2025

Hi Chekea, Thanks for the review! We're glad you find our customer service helpful and that you enjoy using the system. Kind regards edays

JC

John C.  
Managing Director  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "CB Technology loves E Days"

July 8, 2024

5.0

Highly satisfactory. The E days system is highly valued across our business.

Pros

Ease of introduction of the system and ease of use for both employees, managers and administrators. The strong user interface means that it is viewed as a strong business aid for both employees and managers rather than a burden.

Cons

After 5 years of use, we haven't came across any downsides or dislikes of E Days.

Review Source

Response from edays Absence Management

July 15, 2024

Hi John, Thanks for the great review! We're so glad to hear you're still loving edays and that it's provided value in your business. Kind regards edays

IH

Ian H.  
HR Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Very satisfied customer"

February 21, 2024

5.0

Our overall experience with EDays is that it is a really easy system to use not only from a management perspective but also from a user perspective. The help given by \[sensitive content hidden\] and her team has been most appreciated.

Pros

When we needed help the most due to being let down by another software company EDays stepped up to the plate. \[sensitive content hidden\] our Customer Success Manager and her team's assistance was critical to Vacgen not loosing valuable data and also keep a great product available to all our staff.

Cons

The setting up of rotas and initially not having the ability to make manual changes to holiday allowances when an employee leaves.

Review Source

Response from edays Absence Management

March 1, 2024

Hi Ian, Thank you for the great review! We're so pleased to hear that our customer team are doing a great job, and that the software is working well with your employees. Kind regards edays

GP

Gytana P.  
HR Support Specialist  
Wine and Spirits  
Used the software for: Less than 6 months

### "E-Days Review- first three months"

June 27, 2023

4.0

It is easier to track absences, not just for a particular employee, but for the entire population. We're able to see how many planned absences will occur, so we can put measures into place, employees are able to book time offs and await approvals. It has definitely saved time.

Pros

\- It is user friendly and the support portal is very efficient and effective, and the support team works to fulfill ticket requests in a very short time so as to prevent any consequences from occurring.- Reports are extremely easy to pull and aid in the decision making process.

Cons

Entitlements feature wasn't the easiest to navigate once an employee was already added. However, support as previously mentioned, support is readily available.

Review Source

Response from edays Absence Management

July 4, 2023

Hi Gytana, Thank you for the great review! We're glad to hear that your onboarding experience has been a positive one and that you've been able to get support whenever needed. We hope you continue to enjoy using the system and that it continues to improve your processes and save you time. Kind regards edays

MW

Michelle W.  
Administration Manager  
Education Management  
Used the software for: 1-2 years

### "Our Experience with E-Days"

September 19, 2023

5.0

Great experience and customer service has always been good and they offer lots of resources should you need them.

Pros

Easy to use and set up. Has good visuals and you can get an overview of absence and planned absence easily, which helps for staff planning.

Cons

The reports require a bit of user manipulation to get them where you want them to be, that said this isn't difficult to do.

Review Source

Response from edays Absence Management

October 19, 2023

Hi Michelle, Thank you for a great review! We're glad to hear the system is helping you with staff planning and gaining visibility of absences. Kind regards edays

SD

Susan D.  
Office Manager  
Financial Services  
Used the software for: 2+ years

### "Simplicity"

August 29, 2023

5.0

It is simple to use for both administrators, authorisers and employeesIt is hard to imagine not using it ... it's a great package

Pros

Setting up the spreadsheet for the data upload was straight forward and a "once only" taskYou then have all relevant information in one place

Cons

I would like support to be immediate, but who doesn't want thatHowever, you can mark it up from critical (system issues) to not so critical, and they do have a number of training seminars that you can access later and FAQ's

Review Source

Response from edays Absence Management

September 13, 2023

Hi Susan, Thank you for the great review! We're glad that you find the system easy to use and that you're able to get extra help and resources when needed. Kind regards edays

MB

Michelle B.  
Operations Manager  
Import and Export  
Used the software for: 2+ years

### "E-days is an E-ngaging and E-xcellent Absence Management system"

May 19, 2022

5.0

Responsive technical team, They were very supportive in the introduction and implementation of the system, There is a wealth of easy to access support tools and the team are always quick to respond when ever we have a query or an issue

Pros

Its flexible and adaptive attributes make it so versatile and yet its simplicity is a real strength. It never breaks or goes wrong!

Cons

There is nothing we would consider requiring improvement

Review Source

Response from edays Absence Management

May 24, 2022

Thank you for your feedback Michelle. We are so happy to hear that you are loving edays! Please let us know if we can support with anything in future,

LC

Lynda C.  
HR & Payroll Sepcialist  
Medical Devices  
Used the software for: 2+ years

### "Excellent Edays"

April 13, 2023

5.0

Having the App to use is now a great benefit, and the reports are very easy to use

Pros

We moved to the new platform recently and the transition, implementation and the training was fantastic. It could not have been better. The Customer success Manager \[sensitive content hidden\] was on hand and so helpful and responsive. Training with Raj was simple and effective.

Cons

Ways around the emailing of self certification, as some users do not have access to Emails or phone during work to enable them to complete the RTW.

Review Source

Response from edays Absence Management

April 26, 2023

Hi Lynda, Thank you for an amazing review! We're so glad to hear that your migration to V5 was smooth and successful, and that you were happy with the service you received. Kind regards edays

VS

Vanessa S.  
Team Manager  
Education Management  
Used the software for: 2+ years

### "Great asset for companies "

August 18, 2022

5.0

Pros

The fact that you can split up your company into teams and filter the absences. You can also filter through many different type of absences, such as annual leave, extra holidays, unpaid or sick days etc. requests go through but only approved by management and you can get a clear picture of the entire company.

Cons

I haven’t found an app to this software yet but it would really be helpful if there was as it makes processes easier.

Review Source

Response from edays Absence Management

August 23, 2022

Hi Vanessa, thank you for your review! We are glad that edays makes it easier for you to see your business by teams and filter through different types of absence. Good news - there is an edays app coming very soon, keep an eye out for an email coming in the next few weeks announcing the launch of the edays mobile app! Thanks again!

KS

Kelsey S.  
HR Advisor  
Construction  
Used the software for: 2+ years

### "Great System, Amazing Customer Service"

February 21, 2024

5.0

Over as a business we have been happy using Edays. Would recommend for any business solely looking to track all absences, WFH and those who have multi-sites.

Pros

The system has a lot of built in features and add ons that can be added and customised by the user as and when needed.

Cons

The way in which to 'switch on' certain features isn't always done in the most obvious way, which is made up for by \[sensitive content hidden\] who will always give speedy responses to help out with functionalities

Reason for choosing edays

Unfortunately I was not with the business when the product was chosen, so cannot comment.

Review Source

Response from edays Absence Management

March 1, 2024

Hi Kelsey, Thank you for the great review! We're glad to hear that you're enjoying being able to customise the software to your needs, and that the customer team are able to provide any help when setting up new features! Kind regards edays

SR

Sian R.  
Business Support Administartor  
Construction  
Used the software for: 1-2 years

### "E days"

May 10, 2022

4.0

A great tool, We have now rolled out to further countries. All users have given positive feedback. I am looking forward to learning more about the background system so I can continue to support my colleagues world wide.

Pros

Easy to book, simple and quick. User friendly

Cons

As an Admin using the background panel can be a little tricky to navigate

Reason for choosing edays

na

Review Source

Response from edays Absence Management

May 17, 2022

Thank you for your feedback Sian. Towards the end of this year we are looking to totally revamp our admin panel. We would love to get your input on what changes could be made to improve the user experience. Please get in touch if you are interested in contributing your thoughts.

TR

Tom R.  
Deputy Head of Electrics  
Performing Arts  
Used the software for: 1-2 years

### "Edays holiday entitlement use"

May 10, 2022

5.0

Pros

Easy to see how many of the team have booked holiday and how much they have left, easy to authorise with two people and great for adding sick days manually.

Cons

If the alternative authoriser to the primary authoriser could also get email notifications when someone puts in a holiday request that would be perfect for when my manager is away.

Review Source

Response from edays Absence Management

October 17, 2022

Hi Tom, Thank you for giving us a great review! We're glad to hear that the platform is improving your absence management process. We're also always keen to hear ideas for improvement from our customers so thank you for providing us with this - we will feed it back to our development team. Kind regards edays

FM

Fern M.  
Payroll and Reporting Lead  
Financial Services  
Used the software for: 2+ years

### "E-days system"

September 21, 2023

5.0

Pros

The system is easy to use and navigate. You can easily customise it to your needs and the reporting is very good. The mobile phone app is very useful for on the go.

Cons

Administrators don't have their team calendar as standard on the home page.

Review Source

Response from edays Absence Management

October 19, 2023

Hi Fern, Thank you for a lovely review! We're happy to hear that you're getting a lot of benefits from the system and the reporting tool. Kind regards edays

ES

Emily S.  
HR Manager  
Retail  
Used the software for: 1-2 years

### "edays "

May 10, 2022

5.0

edays helped our business go paperless. It has transformed the way we work and made our processes so much simpler.

Pros

The product is easy to use for all from users to administrators. The set up was also easy with great support from the days team.

Cons

We don't have any issues with edays - it works really well.

Review Source

Response from edays Absence Management

May 17, 2022

Thank you for your feedback Emily. So happy to hear you are happy with edays!

LG

Leonidas G.  
HRIS system and data administrator  
Maritime  
Used the software for: 2+ years

### "Efficient and user friendly absence management tool"

September 16, 2022

5.0

Efficient and user friendly absence management tool

Pros

Lots of features available , user friendly and very good customer support.

Cons

There could be lots of improvements in terms of specific features to improve customer experience , but usually the customers recommendation join a roadmap to be delivered.

Review Source

Response from edays Absence Management

October 17, 2022

Hi Leonidas, Thank you for leaving us a positive review! We're glad to hear that you find the platform efficient and user friendly, and we're always open to suggestions on how you think the platform could be improved further. Kind regards edays

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