Who Uses This Software?

Single restaurants and restaurant chains, takeaways, caterers, food delivery businesses, subscription meal or juice concepts


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • cilantro
  • www.getcilantro.com
  • Founded 2014
  • Singapore

About cilantro

Cilantro provides an end-to-end solution for restaurants to setup and manage your online business independently and to increase revenues with a powerful and integrated CRM. Digital ordering for: delivery, takeaway, catering and dine-in CRM for: managing marketing campaigns, loyalty program, customer engagement


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cilantro Features

  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management

cilantro Reviews Recently Reviewed!


Cilantro solution is great. It helps our restaurant to manage online orders effectively.

Jun 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The solution is intuitive, staff can easily manage it after the training provided by Cilantro. The webstore looks neat and user friendly. Very useful for offices people to pre-order their food from our webstore and pick up during lunch hour to save their time.

Cons: The solution does not have discount code engine so we cannot offer coupons to our customers, but it offers outlet discounts which can be preset in the backend. It lacks of promotional offer options for restaurants to create campaigns. However, according to Cilantro team, more promotion offers will be able to apply in a new release in July. So we're excited for that!

Overall: We have an increase in takeaway business of 20% on the first week after we started using Cilantro.

Vendor Response

by cilantro on February 08, 2018

Hi Crystal, thanks vor your review! In the meantime we added the coupon and voucher code functionality and you can run effective promotion capmaigns and track the impact. Happy selling! Team Cilantro

Capterra-loader

Great solution, very well thought-out

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's really tailored towards restaurants. Everything is customizable in the right way menus, locations, delivery areas, opening hours. They constantly develop new features and offer great customer service.

Cons: It would be great to have more design options (a bit limited right now) and to include analytics. But I know both are coming.

Working since a few weeks with cilantro for our restaurant

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Look and feel for the customer, very adaptable, great back end with various voucher/discount methods

Cons: Uploading menus as XLS or some other kind of import instead of typing it in would make it even easier

Overall: Great additional sales channel