# VL OMNI Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is VL OMNI the right Integration solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161663/VL-OMNI/reviews --- VL OMNI 4.8 (11) [View alternatives](https://www.capterra.com/p/161663/VL-OMNI/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of VL OMNI Ease of use 5.0 Customer Service 4.8 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BA Brittanie A. Director of Marketing Consumer Goods Used the software for: 2+ years ### "Custom Integrations That WORK" August 10, 2023 5.0 We've worked with the VL Omni team since 2018, and in that time have seen the team grow, new technologies and project management tools implemented, and yet our core team has remained the same. They are extremely reliable partners and we are glad to trust them with our business. Pros We have a custom back end system that requires very specific parameters with any integrations we want to connect it with, and VL Omni was the only partner we were able to find that could build out what we needed. They guided us through the process the entire way and have always been very open about our options, costs involved, and making recommendations based around our needs. Cons Nothing! They are a great team to work with. Review Source Response from VL OMNI August 21, 2023 We truly appreciate your kind words! It's been a pleasure guiding you through the process and providing transparent, cost-effective options aligned with your needs. We're honoured to have earned your trust as reliable partners since 2018, and we're excited to continue supporting your business growth. NM Nicholas M. President Retail Used the software for: 1-2 years ### "Review for VL Omni" February 15, 2022 4.0 We have been overall happy with the performance of VL Omni Pros VL Omni has helped me save multiple hours per day by setting up automation to our Amazon store and helps to funnel orders into our system instead of having to hand type each order that comes through. Cons We get a large amount of duplicates that we have to sift through to make sure that orders are not getting double shipped. We then have to take all the duplicates and delete them out of our system which is a time waste. Review Source GH Greg H. Head of World Wide Ecommerce Environmental Services Used the software for: 1-2 years ### "Critical bridge between Shopify and our Back End ERP " February 3, 2022 4.0 Excellent. We had a critical deployment to Shopify that needed to integrate into our old ERP system that there were few solutions for. VL OMNI had the expertise to help make the transition as smooth as possible. Pros VL OMNI could handle a high frequency of order purchases in near realtime between Shopify's APIs and our Epicor ERP system for a reasonable price. The set-up was easy and the tech support team at VL OMNI were expert in getting the project up and running in a timely fashion. Cons There were a few bugs in the beginning, but the VL OMNI team was quick to investigate and solve on the fly. Perhaps the testing could have been more robust before full deployment, but the few orders that were affected were quickly identified and the orders were correctly processed. Furthermore the bugs were fixed and now things are running smoothly. Review Source Response from VL OMNI February 4, 2022 Thanks so much for your review. We are glad you have had a positive experience with the ERP integration and working with our VL OMNI team. MA Meighan A. Logistics Manager Consumer Goods Used the software for: 2+ years ### "Koppers Fishing Review" February 8, 2022 5.0 We had a great experience with VL Pros It was able to automate many processes which saved me lots of time and errors Cons Sometimes we showed files were transmitted but they were not received by thrid party, there was no way for VL to show they did not receive it Review Source Response from VL OMNI February 9, 2022 Thank you for your review! Your feedback helps us do better. Our team will look into that feature. We are glad to know your experience with VL OMNI has been great! AS Asim S. Website Lead Information Technology and Services Used the software for: 1-2 years ### "Great Tool , Fantastic Team to work with" February 8, 2022 5.0 Pros Overall from the beginning of the project to the launch phase VL Omni team was really effective and supportive and made sure everything goes as expected and we were not just creating this integration we were also migrating to the other platform which was an additional piece to the integration and overall integration came along very well. Cons VL Omni Shopify App needs more enhancements to provide more data to analyse the performance. Review Source Response from VL OMNI February 9, 2022 Thank you for your review! Your feedback helps us do better to enhance our platform's functionality. We are glad to know your experience with VL OMNI and our integration has been great! WZ Willer Z. Coordination Manager Wholesale Used the software for: 1-2 years ### "Good help for EDI" February 3, 2022 5.0 Pros Easy to use, normally orders will automatically send to us with no issues Cons Everytime need VL's crew to help to resend orders Review Source Response from VL OMNI February 4, 2022 Thank you for your review. Your feedback helps us do better. We will look into this. We are happy to know your experience with VL OMNI has been seamless. TM Tamara M. Ecommerce Manager Food & Beverages Used the software for: 2+ years ### "Inventory Integration with Shopify" February 15, 2022 5.0 Pros The integration with Shopify to update inventory. Cons We haven't had any issues with the software and they are always prompt when adjustments are requested. Review Source Response from VL OMNI February 17, 2022 Thank you for your review! We are glad to know that you have had a seamless experience with VL OMNI and our integrations. JW Justin W. CTO/COO Health, Wellness and Fitness Used the software for: 2+ years ### "Fantastic. I love VL Omni!" May 9, 2017 5.0 Beautiful automation. My team can focus on building and developing customer relationships rather than exchanging data between systems. Pros VL Omni's talented team was able to set up an integration for us 5 years ahead of the competition and their support is outstanding. Cons Every once in a while there will be a hiccup with systems exchanging data but each time it has been found that it was the fault of the systems and not VL Omni's setup. Each issue has been addressed and fixed promptly so I really don't have anything bad to say. Review Source mM mark M. Dir.of Product Retail Used the software for: 1-2 years ### "Good Software and Reliable" February 13, 2022 5.0 Pros The integration went smoothly and the team is well versed on the two platforms we were integrating. Cons There were no problems and it worked as expected. Review Source Response from VL OMNI February 15, 2022 Thank you for your review! We are glad to know your experience with VL OMNI and our integrations have been great. JD Jason D. IT Manager Computer & Network Security Used the software for: 2+ years ### "From a partner to a partner " January 28, 2022 5.0 Pros Simple, easy to use EdI. Friendly staff. Cons N/A nothing really to say about the “least”. Review Source Response from VL OMNI February 1, 2022 Thank you, we are happy to hear that you have had a positive experience working with VL OMNI and our platform! CP Charles P. REG. OFFICER Used the software for: Less than 6 months ### "GOOD" May 12, 2017 5.0 Pros EVERYTHING IS GOOD SO FAR. WE LIKE THE WAY IT'S GOING. SO, WE DON'T HAVE ANY COMPLAINS AS OF YET. THE WAY IT'S TRANSFERRING DATA TO BLUELINK IS PERFECT. Review Source Response from VL OMNI January 24, 2018 Thank you for your kind words and honest feedback! 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