Caller Insight

Call Tracking


5 / 5
4 reviews

Who Uses This Software?

Non Profit Organizations, Car Dealerships, Direct Mail Houses, Offices of All Sizes, Hotel & Hospitality, Online Directories, Ad Agencies & many more.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Caller Insight
  • callerinsight.com
  • United States

About Call Tracking

Maximize ad campaign ROI when you funnel your marketing dollars to only your top-performing ads. Caller Insight's feature-heavy, browser based call tracking solution delivers detailed data about each inbound call. Keyword call tracking analyzes online PPC campaigns to keep you covered on every marketing channel. Find out how Caller Insight can amplify your advertising for a low monthly cost.


Call Tracking Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Call Tracking Reviews Recently Reviewed!


Soo easy to use, great customer service and affordable pricing

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use, my incoming calls are never have static, the sms and email notifications prevent me from missing any calls and I can actually talk to a live person when I need customer service.

Cons: no spam filtering, but does have call blocking for specific numbers that call repeatedly. Other than that this dashboard has everything I need.

It's helpful in smartphone security and privacy

Nov 17, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It have a feature of unique traceable phone number. It's help for tracking call from customers . helpful in business . It's also provide data for business. Provide every information related to customers with the help of call

Overall: I can also see callers history with the help of this site

Capterra loader

Great training tool

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: We can track and listen to the incoming sales calls which is awesome for training our employees. We can point out what they did great on and give them ideas on things they didnt do so well on

This is an amazing tool for tracking the efficiency of your advertising!

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the fact that there is a traceable way to look back and see what works, who is viewing your ads, and see how well you are capturing them.

Cons: The only problem is I wish that I could use it for all inbound leads we get! Other than that, the team is great.