CSI Helsinki

CSI Lawyer

4 / 5 5 reviews

Who Uses This Software?

Medium-sized and large law firms whose business model is based on billable hours and who look for a comprehensive solution for a Windows environment.


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • CSI Helsinki
  • www.csihelsinki.fi/en/
  • Founded 1985
  • Finland

About CSI Lawyer

A comprehensive and customizable legal client and case management system which covers all required functionality for law firms to professionally manage and invoice their legal cases. Offers customer identification, flexible pricing, streamlined invoicing process and accounts receivable, versatile reporting, smooth Outlook integration and unique flexibility that supports the chosen business model and processes.


CSI Lawyer Features

  • Billing Management
  • Calendar Management
  • Case Notes
  • Client Management
  • Communication Tracking
  • Conflict Management
  • Corporations
  • Court Management
  • Discovery Management
  • Docket Management
  • Document Management
  • Expense Tracking
  • Government
  • Law Firms
  • Records Management
  • Task Management
  • Time Tracking
  • Trust Accounting

CSI Lawyer Reviews Recently Reviewed!

We believe we made a right choice by switching to CSI Lawyer - really helps in everyday work!

Sep 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy-to-use user interface, team's reporting possibilities. It provides also comprehensive integration with Outlook and DMS

Cons: It takes some time to start if you are using a cloud-based version. Does not refresh automatically. Some minor reporting issues.

Overall: Easier, faster and more efficient time recording, also tracking of the team's performance. Different angles of various analytical information

Excellent tool for time recording and management, billing and reporting!

Sep 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Easy to use and effective tool having good customization possibilities and adaption to users needs.
Client care and implementation is extraordinary high and efficient for IT industry.

Cons: Notwithstanding the good client service not all functions required by law firms may be implemented.

Overall: Efficiency and increased accountability of the professionals.

Finally a product that really is functioning as it should be, would not consider of any other option

Sep 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Details make the difference, legal professionals have different needs and so far this product has delivered what is promised. Also super efficient customer service and friendly user support what comes to new user guides, problem solving and customizing new features. They cater for all professionals working in the law office, provide clear reports that is needed for management. CSI also updates the software on regular basis and very quickly response to all inquiries.

Cons: It has so many features it is hard to quickly learn them all. Of course they do have a proper user guide but also give direct guidance by telephone. So even that is really not a problem.

CSI Lawyer setup was easy. After a while, our people learned the menus and logic behind the software

Sep 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Fast to use in a cloud. Easy to learn and teach.
Avaibility of a mobile version is a good bonus.
I feel that our data is well secured and I am confident that the backups are secured routinely.

Cons: OSX (Macintosh) is not yet supported, it would be imporant to have a OSX version as well.
Mobile version (iOS for ipad and iphone) is still very limited and adding more features would benefit the users. After multiple system version, I think it would be refreshing to change up the menu structure a little or divide the main menu so that users would start to use all the functions and fully utilize the software (in general a lot of users are just using the methods they have learned during version 3.0 or 4.0).

For bigger firms, I would appreciate a pricing model where users after 10 users are more cost effective. At the moment pricing model does not really diffrentiate smaller or bigger firms.

The software could also contain more b2b-tools for client managers/person that are in charge of the clients.

Overall: Invoicing is done with the software. We also execute routine checks that relate to our practice by utilizing the software and its built-in features.

We have been using CSI Lawyer since 2011.

Sep 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like especially the fact that the programme is easy for lawyers to use. Transactions can also be added using the Outlook plugin or the mobile application.

The Pivot reporting enable versatile sorting and filtering of reports without separately having to create tailored reports for each individual need.

The programme can be tailored to suit the needs of a company through the use of various parameters.

CSI Helsinki listens to its clients and actively develops the programme in accordance with clients wishes.

Cons: Although the language of client or single assignment can be changed easily, the language of the interface cannot be changed on a personal or even business unit level.