# Triaster Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Triaster Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more. Source: https://www.capterra.com/p/161709/Triaster-BPM-Software-System --- # Triaster Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Triaster ## What is Triaster? Business Process Management (BPM) platform offering three great systems to choose from according to your goals: Start-up (SaaS): A start-point Process Library for small businesses who want to work better Standard: A fully integrated business management system for embedding or reinforcing a process culture at the heart of your organisation Enterprise: The ultimate Business Process Management system for organisations ready for a highly developed process management information system ## What is Triaster used for? [Business Process Management](https://www.capterra.com/business-process-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Triaster?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.triaster.co.uk/index.php&name=Triaster) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Triaster 4.6 (13) VS. [4.5 (2,258)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting Price £1 Per User, Per Month Starting Price $9 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.4 (3,018) Value For Money 4.4 (12) Value For Money 4.4 (2,329) Customer Service 4.8 (13) Customer Service 4.3 (1,990) ## Triaster alternatives [4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,057)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Visio](https://www.capterra.com/p/201133/Visio/) [4.5 (3,282)](https://www.capterra.com/p/201133/Visio/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/161709/Triaster-BPM-Software-System/alternatives/) ## FAQs about Triaster Overview ### Which roles and teams benefit most from Triaster? Triaster is most used by quality, compliance, and process improvement teams that need to document workflows, standardize procedures, and support audits. Business analysts, project managers, and consultants use it to map processes and drive operational change, while risk, safety, and commercial leaders rely on it for governance, visibility, and continuous improvement. Answer based on 13 reviews Overview ### What company size and specific industries is Triaster built for? Triaster is designed for organisations in the UK, USA, or Australia, particularly those in Construction, Engineering, Manufacturing, Defence, Further Education, and Customer Service. The vendor description does not specify a company size, so the target audience is defined mainly by geography and sector rather than business scale. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Triaster? Triaster offers document management, approval process control, business process control, and process modeling and designing for mapping workflows. It also includes collaboration tools, role-based permissions, version control, audit trail, process change tracking, reporting and analytics, data visualization, drag and drop, templates, and mobile access. Pricing ### How much does it cost and what fees or limitations are included? Triaster starts at £1 per user per month for the Start-up (SaaS) plan, which includes drag-and-drop process mapping and browser access. The Standard (Hosted/On premises) plan starts at £2,950 per month, and ATC Standard is £21 per month, with additional users at £7 monthly. A free trial is available. Getting Started and Support ### What training and onboarding options does Triaster offer? Triaster provides webinars, documentation, and videos to help teams get started. Webinars support live instruction and guided setup, documentation gives written reference material for step-by-step review, and videos offer visual walkthroughs that users can watch on demand. Getting Started and Support ### What customer support options does Triaster offer? Triaster provides email/help desk, a knowledge base, and phone support. No reviewer feedback about support is available in the catalog data, so the user experience cannot be characterized from reviews. These channels are the support options listed for Triaster. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Business Process Control 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define and maintain business rules that determine workflow capabilities and criteria Process Modeling & Designing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Visually identify, define, and map all details and relationships surrounding business process models and elements Approval Process Control Manage the process of evaluating documents or requests submitted for approval Audit Trail A record of all activities within the system, including user access, changes made, etc. Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Data Visualization Graphical representation of data Triaster 14 features Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Define and maintain business rules that determine workflow capabilities and criteria Provides a channel for team members to share AI models, media files, communicate, and work together Graphical representation of data Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Access software remotely via mobile devices Document any changes or proposed changes made to business processes or workflows Visually identify, define, and map all details and relationships surrounding business process models and elements View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Sample files or documents that could be customized as needed or used as is Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 4.4 (13) 4.4 Based on 13 reviews ## Pricing Value for money 4.4 (12) Free Trial [View pricing plan details](https://www.capterra.com/p/161709/Triaster-BPM-Software-System/pricing/) Start-up (SaaS) £1.00 Per User,Per Month It includes: - In-application drag and drop process mapping - One single source of information - Secure website accessible via any browser or device - Quick and easy pathways to find what users need Standard (Hosted/On premises) £2,950 Per User,Per Month It includes: - Unlimited Viewers - Unlimited Process Navigator Standard version process mapping licenses - Secure website intelligently presenting all processes - One central source of information giving process visibility and transparency for enterprises - Functionality to support all major quality standards and accreditations - Strong process control and automated review and approvals workflow - On-line and on-premises hosting offered ATC Standard £21.00 Per Month It includes: - All ATC standard features Value for money 4.4 (12) 4.4 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (13) 4.8 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 13 reviews Filter by rating 5(8) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FG Francesco G. Commercial Manager Airlines/Aviation ### "Triaster made process maps easier " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 May 25, 2022 Pros Great tool for creating basic and advanced process maps Cons A bit hard to use as it have to be extended on ms Visio or navigator Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA John A. Business Analyst ### "The Triaster software has made the laborious task of traditional process mapping simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 28, 2018 Pros Ease of use - Navigation and Menu options Ability to store metadata within a shape Ability to link related process maps Ability to depict processes in a simple and clear manner Ability to convert older versions of Visio maps into Triaster-enabled maps which means that older BPMN process maps are not made redundant. Cons Publishing the maps to the process library can be a onerous. Publications can take up to 24 hours for it becomes visible in the library. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Richard H. QHSSE advisor ### "Using Triaster for ten years now and found it to be challenging at times when update are introduced " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 1, 2018 Pros easy of use for the end user most of the time, it hold all our document in one place and i will help our company be consistent with our documentation around the whole Fugro group Cons As stated above when updates are introduced there are a time when the new software is difficult to understand and get to work the first time. not always Triaster fault but an easy access online video could help when a major update is released. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT tony T. Process coordinator and improvement auditor ### "weve been generally pleased other than the issues arising from publicatioon times" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 1, 2018 A cleaner more usable library Pros linking of processes end to end, the search function (which we didnt have before) and the properties we can add Cons We have found several issues frustrating and culminating in the switching off of several areas of functionality Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NH Natalie H. Service Improvement Analyst Non-Profit Organization Management ### "Fantastic piece of software with loads of benefits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2017 We have made substantial cost savings using this piece of software. We are able to map our processes in great detail which gives us an accurate costing of a process which has enabled us to easily identify processes for improvement and make substantial cost and time savings. Pros Triaster is easy to use and gives us a clear view of our end to end processes. By using Triaster we have been able to fully cost our processes and identify a large number of cost savings. The support team have been our savior the last 12 months whilst we've been getting to know the system, their response time is excellent. Cons Publishing times can take quite some time especially when you have a large number of maps. Also their is no way of identifying any maps that did not publish that should have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Terry G. Consultant ### "Easy to use process mapping tool with great customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2017 The ability to produce process flows that can easily be accessed and used by staff in their day to day roles. It is also a great tool for training staff Pros Ease of use based on the Visio package. Customer support on the odd occasion when things do go wrong cannot be faulted. Cons Managing general feedback from users is a bit clunky and could do with a response button for an Administrator to answer a query. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Steve M. Risk Manager Computer Software ### "I have worked with the Software for over 10 years. Excellent way to manage your processes." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2017 The benefits are managing your business processes. Defining your business processes. Putting them into a web-based system that is discoverable and searchable with a menu driven interface. This allows for continuous quality improvement that is automated. You can audit your processes. You can add meta-data to your activities within the processes. It has a robust reporting mechanism that will take your process from just interfacing people with tasks, to driving decisions for future improvement and refinement of current activities. Over all, I have used this software for over 10 years and I have help many team within my organization achieve seamless form of communication by using process as the baseline. Pros What I like most about the software is how logically it is laid out. You can add so much detail to the activities and a robust reporting mechanism. When you fill in all of the meta-data, along with a logical process flow, you are able to take your processes from the realm of just simply having the processes mapped, but to them being usable by people that need to interface with the processes. Eventually you are able to do consistent quality improvement because you have a starting point defined. If something falls short, you can find the offending activity and you can figure out how to fix the process. It removes the guesswork from the fix. It also removes the "Ego Stake" when work with other people and teams. The process is defined and now many heads can concentrate on the fix, not who's wrong. Cons As with most scalable software, there can be a learning curve. There is a server component, an administrative component and a client component. Additionally, learning the best way to map your content. So some trial and error is needed on the best way to map your processes. But as for the operation, once up and running, (Triaster's customer service is EXCELLENT!!!) the system is basically automated. The operational hit on someone time is pretty small. again, like most large scale software, if you have an on premises installation, there is more overhead. But if you select the cloud solution, just the admin and the client content authoring is needed. yes, I believe the only downfall is the learning curve and you will have that no matter what software you use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Clive C. Head of QSHE Facilities Services ### "Using the system is easy and produces simple and clearto understand 'diagrams' for people to follow." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 4, 2017 Pros Simple to use, provides people with a clear diagram of what the process consists of. Also providing an automatic system for reviews as this is an area that always get missed. Cons There is no automatic warning when a map is not published you have to manually go into the menu edit to check Updating of the Properties file, takes time and if not use to file structure can lead to issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EQ Eamonn Q. QA Manager Civil Engineering ### "Very positive the support is top notch " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 3, 2017 conference Pros the ability to have drill downs although i would like this to be available for process steps as well as deliverable's. Cons that the updated section in the news does not automatically update Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Tim P. Senior Analyst and Project Manager Government Administration ### "We use Triaster to capture and share our As-Is and To-Be operational processes. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 3, 2017 A platform for managing business performance improvement, in terms of efficiency, effectiveness and economic benefits from capturing and reviewing our operational processes. Pros It enables me to quickly produce and publish process maps and get feed back from the organisation. It provides a platform for best practice and a single version of the truth for staff and stake holders. It enables self audit and desk top auditing of our operational processes for regulatory compliance. It is also used to determine our key performance indicators and supports our Value for Money reporting. It has been critical in our housing systems replacement project in defining all our operational processes and how we want to use our new integrated solution. It has enabled our staff to understand the impact they have on other roles and departments and helped to integrate our work mentality where most people were use to silo thinking. Cons Only issues we had so far was linking documents to the process maps which had a few teething problems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161709/Triaster-BPM-Software-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.