--- title: "SPREAD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SPREAD Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/161750/Spread-for-customer/" page_type: "product" language: "en" --- # SPREAD Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SPREAD ## What is SPREAD? Le CRM marketing de SPREAD centralise l’ensemble de vos données clients pour vous permettre de mieux les connaître et d’agir efficacement. Il unifie les profils issus de vos différents canaux (site web, jeux marketing, emails, réseaux sociaux, etc.) et vous offre des outils de segmentation avancée. Grâce à une interface intuitive, vous pouvez personnaliser vos campagnes, automatiser vos communications et suivre vos performances en temps réel. Le CRM SPREAD est conçu pour aider les e-commerçants et retailers à renforcer la fidélité de leurs clients, améliorer l’engagement et booster leur chiffre d’affaires. ## What is SPREAD used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €420 Usage Based, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SPREAD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.spreadfamily.com/&name=SPREAD) ## SPREAD Overview Updated August 2026 AI summary SPREAD is a cloud-based CRM and marketing automation platform designed for businesses of all sizes seeking integrated contact management, campaign management, and customer engagement tools. It combines contact organization, lead capture, email and SMS marketing, referral and loyalty program management, and analytics, with direct integrations for major e-commerce platforms and flexible onboarding options to support diverse marketing needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SPREAD 4.5 (2) VS. [4.5 (6,255)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price €420 Usage Based, Per Year Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.3 (2,129) Value For Money 4.5 (2) Value For Money 4.2 (2,025) Customer Service 5.0 (2) Customer Service 4.4 (2,073) ## SPREAD alternatives Highest Rated [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (2,949)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about SPREAD Overview ### What company size and specific industries is SPREAD built for? SPREAD is designed for small businesses, mid-sized businesses, and enterprises across all types of industries. It is suitable for organizations of different sizes that need a solution adaptable to varied business settings. Features and Usability ### What are the key features of SPREAD? SPREAD offers lead qualification, IVR, and CRM tools for managing contacts, customer profiles, and customer history. It also includes marketing automation features such as drip campaigns, campaign segmentation, email marketing, SMS marketing, and automated scheduling, plus reporting and analytics, A/B testing, and loyalty and referral management. Integrations ### Which third-party tools and platforms does SPREAD integrate with? SPREAD integrates with 3 third-party e-commerce platforms: PrestaShop, Shopify, and WooCommerce. These cataloged connections cover common storefront systems for managing online sales and store operations. Getting Started and Support ### What training and onboarding options does SPREAD offer? SPREAD provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars offer group learning, documentation provides written reference material, and videos allow self-paced review of features and steps. Getting Started and Support ### What customer support options does SPREAD offer? SPREAD provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support materials are organized for self-service and direct contact, but no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 14,670 CRM reviews Not all CRM products cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) SPREAD supports **Contact Management**, so teams can keep customer details organized and easier to access. However, it does not include **Sales Pipeline Management** or **Lead Management**. Instead, it offers **Data Import/Export** (**38%**) and **Lead Capture** (**39%**), which give businesses other ways to move customer data into the system and collect new prospect information. Together, these features help businesses maintain cleaner records and improve how teams track and act on incoming opportunities. Activity Dashboard 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Marketing Automation 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Multi-Campaign 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage multiple campaigns in one system Campaign Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Campaign Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Email Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps SPREAD 84 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Customer Referrals: For customer referral programs / referral marketing products - For Small Businesses: Designed for small businesses - Fraud Detection: Identify and prevent suspicious activity - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - List Management: Manage contacts across multiple mailing lists - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Mass Texting: Send messages to multiple subscribers at the same time - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Support: Supports various video file formats - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Standard €420.00 Usage Based,Per Year Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Lisa M. Chargée de Communication Information Services ### "Super, nous sommes ravis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 Spread est parfait pour notre gestion CRM de l'office du tourisme. Surtout que nous vendons nos propres prestation et c'est important pour nous de rester en cntact avec les visiteurs. Aussi, l'animation du site et les animation jeux concours sont un vrai plus pour nous, qui nous démarque des confrères dans le tourisme ! Pros Ce que nous apprécions avec Spread, c'est la Relation client et support toujours à l'écoute. Un accompagnement sur mesure. Et une gestion CRM facilitée Cons Il manquerait pour nous de la gestion de formulaires dans le site. Ca bouclerait la boucle du parcours client Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NJ Nolwenn J. Responsable marketing Internet ### "Spread : un outil complet, intuitif pour la gestion des campagnes marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 2, 2025 Globalement, nous sommes très satisfaits de Spread. Nous l'utilisons depuis plus de 2 ans. Cet outil nous permet de mieux connaître nos clients, de mettre en place des campagnes efficaces. Pros Spread est un outil intuitif, très facile à prendre en main ! Il permet à la fois de gérer sa base de données, d'envoyer des campagnes d'emailing, de gérer les animation sur son site, d'envoyer des campagnes sms... c'est un outil complet ! Le service client est toujours réactif et prêt à nous aider sur tous les sujets. Cons Le multistore pourrait être amélioré, surtout en terme de design. L'A/B testing email n'est pas encore disponible Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Mailjet était trop limité pour nos besoins quotidiens Alternatives considered [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) Reasons for choosing SPREAD Spread est un outil intuitif. Il nous paraissait le plus approprié à nos besoins. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.