--- title: "TestMonitor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TestMonitor Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/161759/TestMonitor/" page_type: "product" language: "en" --- # TestMonitor Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TestMonitor ## What is TestMonitor? TestMonitor is a powerful SaaS-based app promising a complete, user-friendly test management system designed to establish repeatable testing structures, link requirements to delivered products, and create a constant, auditable trail of quality assurance. Whether you’re implementing enterprise software, building a quality app, or improving your manual testing process, TestMonitor is ready to take your test management to the next level. ## What is TestMonitor used for? [Quality Management](https://www.capterra.com/quality-management-software/)[Automated Testing](https://www.capterra.com/automated-testing-software/)[User Testing](https://www.capterra.com/user-testing-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $39 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TestMonitor?[Manage this product listing](https://www.g2.com/products/testmonitor/claim_requests/new?auto=true) ## TestMonitor Overview Updated September 2026 AI summary TestMonitor supports organizations of all sizes in managing software quality through features that cover test management, issue tracking, requirements oversight, and user testing. Deployed via cloud and web-based platforms, it offers tools for audit and risk management, customizable reporting, real-time data, and integration options, making it suitable for teams involved in application development and quality management processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TestMonitor 4.7 (20) VS. [4.3 (20)](https://www.capterra.com/p/164813/Kualitee/reviews/) Starting Price $39 Other, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (20) Ease Of Use 4.4 (92) Value For Money 4.7 (20) Value For Money 4.2 (37) Customer Service 4.9 (19) Customer Service 4.5 (88) ## TestMonitor alternatives [4.9 (12)](https://www.capterra.com/p/146581/Visure-Requirements/reviews/) Starting price $2990.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/159574/Testlio/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [SpiraTest](https://www.capterra.com/p/70008/SpiraTest/) [4.0 (104)](https://www.capterra.com/p/70008/SpiraTest/reviews/) Starting price $43.66 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/70008/SpiraTest/) [Tricentis qTest](https://www.capterra.com/p/173762/qTest/) [4.4 (27)](https://www.capterra.com/p/173762/qTest/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173762/qTest/) ## FAQs about TestMonitor Overview ### Which roles and teams benefit most from TestMonitor? TestMonitor is most used by QA leaders, test managers, and quality analysts who need structured test planning, execution tracking, and defect visibility. IT project managers, information managers, and operations leaders use it to coordinate releases, align stakeholders, and monitor testing progress, while software and ICT teams centralize documentation and collaboration. Answer based on 20 reviews Overview ### What company size and industries is TestMonitor built for? TestMonitor is built for test and QA leaders, mainly in small businesses at 65%, with Government Administration and Information Technology and Services tied as the top industries at 15% each. It also serves midsize companies at 20%, enterprises at 15%, and Hospital & Health Care at 10%, primarily for quality management. Answer based on 20 reviews Features and Usability ### What are the key features of TestMonitor? TestMonitor offers test case management, automated testing, and model-based testing for structured quality assurance workflows. It also includes requirements management, requirements-based testing, traceability, and risk assessment. Additional features include bug tracking, issue management, customizable reports, real-time reporting, audit trail, and role-based permissions. Integrations ### Which third-party tools and platforms does TestMonitor integrate with? TestMonitor integrates with 8 third-party tools, including Jira, Asana, DoneDone, Microsoft Azure, Microsoft Teams, Slack, TOPdesk, and Zapier. Jira is the most specifically mentioned integration, while the catalog also covers project tracking, communication, support, and automation platforms. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does TestMonitor offer? TestMonitor provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning features and reviewing setup steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does TestMonitor offer? TestMonitor provides email/help desk, FAQ/forum, knowledge base, and chat support. Users describe the customer service team as approachable, with queries resolved quickly and without long waits for replies. Support appears practical and responsive for day-to-day questions and troubleshooting. Answer based on 1 reviews ## Features AI summary Based on 2,611 Quality Management reviews According to Capterra reviewers, these are the quality management features buyers prioritize most when evaluating a solution: - **Document Management** (**54%** of reviewers rated this feature as critical) - **Quality Control** (**50%**) - **Compliance Management** (**44%**) TestMonitor focuses on other capabilities that Capterra reviewers also consider important, including **Access Controls/Permissions** (**44%**). This feature gives teams tighter control over who can view, edit, and manage sensitive quality-related information, helping businesses protect records, maintain accountability, and support more consistent internal processes. Access Controls/Permissions 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Defect Tracking 4.5 (11) 27.27% of 11 reviewers that rated this feature as important or highly important Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Audit Management 4.6 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Risk Management 4.3 (8) 12.50% of 8 reviewers that rated this feature as important or highly important Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Supplier Quality Control 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Qualify, select, and monitor supply chain partners Alerts/Notifications 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges TestMonitor 34 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Testing: Execution of software tests by leveraging automation tools - Bug Tracking: Monitor and track bugs and issues in the system. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Model-Based Testing: Technique where run time behavior of software under test is checked against predictions made by a model - Multiple Test Types: Supports multiple types of tests such as exploratory, behavior-driven development (BDD), and more. - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Requirements-Based Testing: Assess the performance and functionality of software by testing against predefined requirements and specifications - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Test Case Management: Create, plan, track, organize, and store test cases to ensure that quality and workability requirements are met - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity --- Get Advice We can help you find the software with the features you need. Features 4.6 (20) 4.6 Based on 20 reviews ## Pricing Value for money 4.7 (20) Free Trial Basic $39.00 Other,Per Month Value for money 4.7 (20) 4.7 Based on 20 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)[ DoneDone](https://www.capterra.com/p/130775/DoneDone/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (19) 4.9 Based on 19 reviews ## User reviews Overall rating 4.7 Based on 20 reviews Filter by rating 5(14) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Carol L. Project and Operations Director Automotive ### "Solid product, easy to use and start working" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2023 TestMonitor has improved our testing plans and practices making our releases accountable and reliable. Helps us to improve our cases, documentation and overall practices to be better. Pros Simple to start a quick testing process. we do weekly releases and this was quick and easy to jump into and start writing test cases to test and release with. Cons Took time to learn and adjust to what the terms are in the software, Suite, case, requirements, etc... In order to setup test plans for bigger picture items and long term. Was solved once I had a session with someone at TestMonitor who took me through how to use the tools and setup to see the outcomes I needed. Reasons for choosing TestMonitor web based and easy to start without need to setup server or involve development team. wanted a stand alone product with integration so if down the line we want to tie into other items we can. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hafiz M. Senior Quality Assurance Engineer Information Technology and Services ### "Great Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 15, 2022 Great Pros Everything from requirement to bug status at one place. Cons Linking at every stage we can easily track things in both ways. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tina B. Test Manager Logistics and Supply Chain ### "Easiest Test Management tool around" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 We use Test Monitor for all our Projects and adhoc changes and once the scripts are created then its easy to move them if applicable for other changes - instead of rewriting every time. There a lot of benefits: As Test Manager I can allocate specific scripts to Users and I can check who has done them and when (time efficient), we can attach documentation and I find that the reporting tools are really useful especially when having to demonstrate defects or proving to Stakeholders that signoff of a Project/Change is validated Pros As a Test Manager I have used various Test Management tools and I can say without doubt that Test Monitor is very easy to use and follow the flow from beginning to end. The site has a free trial which once you see this you will be hooked. There are regular email updates which provide valuable information , training is also provided but with the free videos of all the interactions this is not really needed Cons Absolutely no cons - the customer service team are very approachable and any queries we had were always resolved quickly - no waiting months for a reply Reasons for choosing TestMonitor I did look at alternative tools and Test Monitor offered the same as all the others but at a more reasonable cost plus after selecting them and from experience with other providers I can say that the communication from the Test Monitor team is 100% better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Elise L. QA Manager Writing and Editing ### "Test Monitor is a feature rich Test Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2021 Test Monitor very quickly and easily supports our testing process. Favorite features include cloning Test Cases and Test Runs, adding or linking an Issue to a Test Result so that it shows up when others run the Test Case and, using the Milestone Summary and Cumulative Flow reports for status review. Last but not least, Test Monitor Support is responsive and helpful. Pros I have already described this in my overall experience. Cons Nothing stands out needing to be called out for what is liked least about this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alex M. teammanager ICT Real Estate ### "With Testmonitor we are 'in control' of our project(s)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 2, 2021 Perfect way to keep us in control and focused on the project goals. Pros Easy to use with collegues and partners, makes working together within a project smooth and keeps us focused on what is important. I love the simple way to communicate with each other and keeps all of the project members up to speed. Cons There is no easy way to connect with the support systems for incidents so it feels inefficient when registering an issue/incident. Tip is to add some fields to register the incident number from the external systems with capability to link to the incidents. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Richard V. ICT Consultant Information Technology and Services ### "Testmonitor: easy to use and complete tool for test support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2021 Testing was not well organized and was dependent on the (test) knowledge of the administrator. So we gave test a central place where testers worked on the same test at the same moment. We think the quality of the tested product will be higher than a unorganized test. Pros When I do acceptance tests, then the testers are often less experienced IT users. The tests they are doing are tests for a new system. So all the functionality they are going to test is quite new for them. That's quite difficult for them. When they can use a tool, which supports them very easy they can do the tests much better. So the user-experience I like a lot. For example: a tester can easy paste a screenshot in the resultsarea. Another feature that I like is to create issues out of the results from the testers. And after creating issues I can easily manage the issues and report them to the projectmanager and the contractor. Cons Sometimes when you go back in the system all the used filters have been rebooted. That's a little bit annoying. I miss also a sort of workflow management. Which user did wchich action. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Because of the experience at another company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Sharon H. Product Quality Analyst Internet ### "TestMonitor was the right choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2021 TestMonitor was the right choice for us. TestMonitor has a intuitive design that allows new users to navigate the modules with confidence. Pros Getting up and running with TestMonitor was simple. We were able to quickly create our regression suite. The clone, update and move features in test cases allow the user to build out a test suite with ease. Starting out with any new tool is always a challenge, how do we want to organize, name, what fields do we want to use, etc. Changing and updating is simple with TestMonitor. Cons I would like to have a priority variable in test cases. This would be helpful for ranking the most / least important cases for regression testing. Alternatives considered [PractiTest](https://www.capterra.com/p/108312/PractiTest/) [Testpad](https://www.capterra.com/p/196993/Testpad/) [Zephyr Enterprise](https://www.capterra.com/p/230857/Zephyr/) Reasons for choosing TestMonitor Ease of use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RE Roland E. ICT Specialist Government Administration ### "Testmonitor easy to use and has added value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2021 Test monitor was quickly accepted by the test users and quick insight into the issues Pros Test monitor is easy to use. External supplier can pick up and solve issues Cons Make organization aware that the tool has added value Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JO Joe O. QA Lead Information Technology and Services ### "Excellent Tool to Facilitate Delivery of Quality " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 26, 2021 Has streamlined our Testing Process, User Acceptance Testing (UAT) and Production releases. Pros Reports and Summaries. The Integration with JIRA is also crucial for us. Cons The numbering of TestCases should be editable, in my opinion. Alternatives considered [TestRail](https://www.capterra.com/p/128204/TestRail/) Reasons for choosing TestMonitor After reviewing relevant information, tutorials and reviews and taking part in a trial, we felt it would be a good fit for or processes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LE Laurent E. Software Manager Computer Software ### "Simple, easy to setup and learn and a great support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 22, 2021 Pros The interface is very clear and simple, let yourself guided amongst the menus and wizards and your tests runs will be created in a matter of time. It can be adapted easily to our needs from the simple testing project of one application to a more complex one implying several applications and web sites. The support is very reactive and relevant. Cons Some additional features might be added to make the testing experience greater. A Gitlab integration to log issues would be welcome. Alternatives considered [TestRail](https://www.capterra.com/p/128204/TestRail/) Reasons for choosing TestMonitor The UI, the price, fit to ourneeds Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/161759/TestMonitor/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.