# Page 4 | The Brief Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is The Brief the right Graphic Design solution for you? Explore 285 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161766/Creatopy/reviews

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The Brief

4.6 (285)

[View alternatives](https://www.capterra.com/p/161766/Creatopy/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of The Brief

## Showing most helpful reviews

Showing 76-100 of 285 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Joshua B.  
CEO & Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Bannersnack services"

July 11, 2019

4.0

Pros

Bannersnack was pretty simple to pick up without having any kind of graphic design background. I'm able to create display banners of various sizes with very little difficulty.

Cons

Not too many cons that I've found yet. Maybe downloading animated gifs for social media. I can't figure out how to save the right file for Instagram. It's probably user error though.

Review Source

Response from The Brief

October 23, 2019

Hello Joshua, We appreciate you taking the time to post a review of our platform. Our design environment is all about simplicity when creating assets so that our users can make the best of their time spent doing so, reason for which we also came up with the multi set generator. In terms of social media video ads there are certain aspects that must be kept in mind when creating your banner such as aspect ratio, size, format, etc. These aspects are dictated by the requirements of the platform on which you are uploading the banner. For better insight, you can check this link from Facebook business manager and go through the requirements for each category. Just access the link and on the right, where is says "Choose your ad placement", click on the dropdown menu and select your desired placement.

FR

Francisco R.  
Marketing Manager  
Hospitality  
Used the software for: 1-2 years

### "So easy to use a child can use it. "

June 26, 2019

5.0

I love this product. It is so easy to use that even my own child has used it. Now a days most of my creative is managed through bannersnack.

Pros

It is easy to use and navigate. The software allows for ad creating and editing similar to photoshop but without the need of learning how to use another adobe product.

Cons

It has its limitations. It can create fast and good looking ads but within reason. More photoshop-like features would be beneficial.

Review Source

Response from The Brief

October 23, 2019

Hello Francisco, We really appreciate your positive review and valuable feedback. It is always good to hear back from our users especially in cases like this. The fact that Bannersnack is proving useful for our users only drives us with determination in making it the number one banner design platform. Rest assured that we are continuously developing new features, adding new content and much more, to make creating designs even faster and more efficient. I can see how more editing features would help with our cause and I can guarantee you that I will forward this information to our production team.

JA

Juber A.  
Travel Writer  
Publishing  
Used the software for: I used a free trial

### "Gives Our Social Media Profile That Professional Look"

March 9, 2020

5.0

It's been great using Bannersnack. I'm just glad that I don't have to start from scratch to design something like I did on photoshop or illustrator.

Pros

Bannersnack is really one of the best softwares I've come across for design. It really does help give our social media profile stories and other things a really cool, quality and professional look. It's so easy to use and doesn't take long to make a nice design. There are so many different fonts, colours and styles to choose from. If you want, you can also upload your own image for a background. I use it online so it's all saved there which make it easy for me to access my account from anywhere in the world. What's really great about it though, is that it does not limit your creating advertisement for social media only but also posters and related things which you can print later. I've made instagram stories so far and so far I am very pleased with the quality as it really retains the sharpness of the image.

Cons

I've just started using the software so at the moment I do not have anything I dislike as of yet. Lets see how it goes for now.

Review Source

Response from The Brief

March 17, 2020

Hello Juber, We appreciate you taking the time to leave a review of Bannersnack. We value the opinion of our users, and we take great pleasure in every successful story. It brings great pleasure to us to see that our platform is meeting your expectations in terms of design and features, and we hope to see you around as we are preparing to launch new features in the months to come, so stay tuned!

GS

Gleison S.  
Designer  
Architecture & Planning  
Used the software for: 6-12 months

### "Bannersnack - Excellent tool for those working with design and marketing"

February 13, 2020

5.0

A job that would take a few hours did in minutes.

Pros

Great because it allows the creation of several files at the same time, this increases productivity by 100%

Cons

Super functional and practical. I liked all the tools available!

Review Source

Response from The Brief

February 18, 2020

Hello Gleison, We appreciate the brilliant feedback that you've provided us with and we are happy to see that our design platform helped you with increasing your productivity and optimizing your workflow! For everyone here at Bannersnack, every positive feedback is a boost of encouragement as it confirms that we are on the right track in doing what we've settled from the beginning, and become the best online design platform out there. Over the next months, we will be pushing new updates and features that will offer you even more possibilities in terms of design capabilities so stay tuned to learn more!

JD

Julia D.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Efficient and easy to use"

March 31, 2020

5.0

It has greatly helped us save time on creating banners/graphics for ads so highly recommend it.

Pros

A very efficient and easy way to create animated and static banners on a large scale. It's easy to use for the entire team.

Cons

The price is a bit steep other than that a very happy user over here. Saves time and is my got to tool to create graphics for ads.

Review Source

Response from The Brief

April 6, 2020

Hi Julia, We'd like to express our gratitude towards your interest in leaving a review. We value the opinion of our users, and we use each and every piece of information provided through feedback to improve our platform and get better with new features and content. We're more than glad to see that you are enjoying your experience with us and we hope you decide to stick around as we are releasing new capabilities in the weeks to come!

Sheena S.  
Sr. Digital Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best and Easiest Platform for animated display banners"

July 30, 2018

4.0

Pros

I really like that its pretty simple to use and has some really great features.

Cons

I wish that the timeline was more like an actual timeline where instead of having to guess where things should end you could just pause in the middle of an animation and line the rest of the timings. I also wish that when you did a banner set that you could 1. Zoom in to individual ads you were working on (because ad sizes like 320x50 are very hard to work on when you can't fully see the ad). 2. That when you did a group of ads you could better customize the animations instead of ham fisting and applying a blanket animation to all of them.

Review Source

NC

Nancy C.  
VP Marketing  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Love the this easy-to-use software. You can make a impactful banners without being a graphic artist."

March 5, 2018

5.0

Saved time and money - I can make my own banners without hiring a graphic designer to create my ads.

Pros

Templates and premade banners you can modify to make your own. Easily adjust banner sizes, add text and images.

Cons

Keep adding new banner designs. I would like to see more banners designs for B2B companies. I work for a traffic engineering company. Please bring back the X|Y coordinate fields so we can position elements to specific locations. I can see the X|Y coordinates when hoovering over an element, but it is difficult to align multiple elements to the same location. I would also like to see a cropping function for images. If I need to crop images, I use PicMonkey and then import into Bannersnack.

Review Source

Mike D.  
Digital Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "A "must have" tool for anyone working with image ads!"

July 30, 2018

5.0

Bannersnack has been a tool we use at our online advertising agency for years. They are always updating their software and making it even easier to create ads.

Pros

It is so easy to create ads, both static and animated. I also like that there are now folders for organization.

Cons

There are some glitches, especially in the mass production of ads.

Review Source

LK

Lisa K.  
Director of Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Fantastic for quick banners"

June 19, 2019

4.0

Bannersnack is a quick efficient way to give clients a visual or make a banner quickly

Pros

Bannersnack is great for throwing together a spec banner to give a client a visual to assist in closing them.

Cons

Resizing is difficult , have to do one at a time and everything gets out of wack

Review Source

Response from The Brief

July 24, 2019

Hello Lisa, We appreciate you taking the time to leave a review and we thank you for your implication. I'm happy to see that our platform is proving useful in terms of speed and design. I understand that you are having some difficulties with the resize feature and I regret you did not have a great experience. The feature is still in its early stages but we are working on improving every aspect of it to ensure proper fluidity and scaling when using Smart Resize.

Kevin M.  
Co-Founder  
Media Production  
Used the software for: 1-2 years

### "Reduced our ad creation time by 500%"

May 3, 2018

5.0

Reduces our time per project by 500% so we are able to widen our client profit margins.

Pros

The software is extremely easy to use and onboard new team members because of how simple the user interface is to use. Bulk creation tools save us on average 4 hours per adset we create and streamline our previous processes.

Cons

Some of the bulk editing tools are disabled when creating multiple adsets at a time, but the team is making improvements to the platform every few weeks.

Review Source

JJR

Jon Jon R.  
Engineering Dept. Head  
Construction  
Used the software for: I used a free trial

### "Creatopy user review"

July 20, 2022

3.0

overall is very good and helping application

Pros

User interface and searh tools are some of what i like the most in using this software

Cons

Customer service is a bit slow is what i like the least about this software

Review Source

Response from The Brief

January 6, 2023

Hello Jon, Thank you for your honest feedback! We are sorry to hear that you find our customer service a bit slow. You can also contact us on the Live Chat where you should receive a faster answer. Our usual business hours are: Monday to Friday, 7:00 AM - 10:00 PM GMT. If you are facing any issues, don't hesitate to contact us!

TM

Taylor M.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "BannerSnack - the easiest way to make social media content and animations for all sizes"

July 2, 2019

5.0

9/10 would recommend. Much more reliable than adobe software, quicker, easier, more intuitive, and gets the job down 9 times out of 10.

Pros

My team uses this for social media marketing services. We run multi-channel strategy, so BannerSnack is a key element in allowing us to quickly create and update posts across a variety of content sizes.

Cons

The major quip I have about bannersnack is a feature that I feel is missing from the platform. This comes from my experience working with Canva, they have a bunch of great little icons and snippets of visual assets that help piece together social media. I wish Bannersnack had this, a library where I could pull vectors or creative assets (stock) easily

Alternatives considered

[Canva](https://www.capterra.com/p/168956/Canva/)

Reason for choosing The Brief

I purchased both.

Review Source

MG

Meghan G.  
Jr. Advertising Designer  
Graphic Design  
Used the software for: 6-12 months

### "Bannersnack is AWESOME"

June 19, 2019

5.0

My overall experience with Bannersnack has been great. Our team finds this software extremely valuable when creating banner sets for our clients! The customer service is amazing and we love how the Bannersnack team is always willing to listen and implement our feedback.

Pros

I love how functional BannerSnack is. It is simple to create banners in individual or full set mode. The timeline in full set mode makes is easy to create transitions with.

Cons

I wish that their were ways to right click and have a set of options such as (rename, duplicate, etc). I wish that it was easier to change certain features in the full set mode with out have to click on a certain size individually.

Review Source

VR

Verified Reviewer  
Sole Proprietor  
Writing and Editing  
Used the software for: Less than 6 months

### "Good for banner creation, management and tracking"

April 30, 2019

4.0

I used Banner snack for months in collaboration with an associate and I found the CTR and effectiveness of the banners to be pretty much lackluster and ineffective. After a few months, I removed all their banners from my site. The poor performance may have been caused by the slow loading of the banners, but this was back in 2016, and Bannersnack may have improved since then.

Pros

Bannersnack is good for creating banners and starting a campaign to track and monitor them. The site offers good functionality to create attractive banners of different sizes and shapes, and then allows one to monitor their traffic, CTR, and how they are performing. Customer support is usually around and responsive too. The free plan is a bit limited understandably, but their overall pricing plans are still quite reasonable.

Cons

Their servers were slow and the loading of banners often took a long time to complete, while the webpage and content had already been long loaded up, waiting for the banners to appear. This slowness could be significant and lead to poor CTR or interest in the banners. The banner design was also limited in terms of how attractive you could design them, so it was often best to create your banners on your own, and upload them to Bannersnack.

Review Source

Response from The Brief

May 2, 2019

Hello there, Thanks for sharing your experience with us. We're sorry to hear you've encountered issues with our service. Would it be possible for you to contact us on our live chat to see if we can identify and fix the issue?

VR

Verified Reviewer  
Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "So easy to make banner sets"

April 12, 2019

5.0

Pros

Bannersnack makes creating full matching banner sets so easy. They have a lot of nice Templates to start from and a great selection of images to be used. I’ve tried others but I always end up using Bannersnack when I need to make great banners quickly and easily.

Cons

Not much. I actually really like almost everything.

Review Source

Response from The Brief

April 16, 2019

You¿re the best! Thank you for sharing such a positive experience about Bannersnack! It means the world to us.

AM

Anna M.  
Web Developer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent for keeping teams on track"

June 26, 2019

5.0

Pros

I love how extensible this is! It can be a timeline, a Gantt chart, a collaboration board, whatever you need it to be.

Cons

Sometimes the sheer flexibility can be overwhelming. You do have to strategically implement.

Review Source

Response from The Brief

October 23, 2019

Hello Anna! We appreciate you taking the time to leave a review of our platform and we are happy to see that you are enjoying our team plan, it's features and benefits! Flexibility is one of our key roles in the industry and we pride ourselves with offering the possibility of creating multiple types of design objects. There will be updates coming out in the near future that will improve the experience of our users as we are continuously striving to achieve a better, more optimized application.

PA

Prateek A.  
Marketing Manager  
Accounting  
Used the software for: 6-12 months

### "Good Software but lacks Templates"

June 27, 2019

5.0

Pros

It has a good and seamless software. New functionalities are provided constantly.

Cons

People uses this type of software not only to design manually. This application has very less number of templates according to the price they are charging. Starting from zero is a headache for small companies like us and will also take time. Free software like Canva has more templates that Bannersnack. So If they provide more templates then I can call this the best available software.

Review Source

Response from The Brief

December 2, 2019

Hello, Thank you for taking the time to post a review on Bannersnack. We appreciate the kind and uplifting words and please allow me to assure you that our design team is constantly working on adding more visuals to the platform as we are all aware of the demand in this section. As time goes by our database will significantly increase as we grow and develop, increasing the speed at which we pull out new templates and content. We thank you for being with us so far and remember, if you have any suggestions, you can pass them on to our support representatives and they will add them to our development list.

VR

Verified Reviewer  
Twitch Streamer  
Internet  
Used the software for: Less than 6 months

### "Professional Banners at your fingertips"

December 24, 2019

5.0

We were testing a range of different design tools over the best part of a year and this was a great contender, but the paywall does require some serious level of commitment.

Pros

Bannersnack offers an incredibly powerful design suite that is very scalable and can design a variety of professional looking banners with only a few clicks.

Cons

Paywall quite steep, making this software only really sensible for serious designers with a steady workflow.

Review Source

Response from The Brief

February 17, 2020

Hi There, We'd like to thank you for taking the time to post a review. Feedback is greatly appreciated and accounted for by the members of our team as we are doing our best to create a platform that will satisfy even the most eccentric of designers. It's good to see that our design platform is rising up to the expectations of our users and it gives us great confidence for future implementations of features that will take Bannersnack to the next level! We hope you will decide to join us in our endeavour as we continue to push out updates that will greatly increase efficiency and reduce duration of performed work.

PS

Paula S.  
Sr. Visual Designer  
Computer Software  
Used the software for: 6-12 months

### "Bannersnack review"

June 20, 2019

5.0

Good. Support tries to help when I have questions or issues.

Pros

The ability to create several different size banners at once.

Cons

Does not have superscript text. Bulleted text does not wrap correctly. Cannot add video except Youtube.

Review Source

Response from The Brief

October 23, 2019

Greetings Paula, We appreciate this great review and on this way too we thank you! As you said, with Bannersnack you can create multiple banners at the same time using the Banner Generator or even creating a set of banners starting from an individual banner using the Smart Resize tool. Also, I could not notice that you didn't like our lack of superscript text feature. No worries, we are reviewing this feature and might include it into Bannersnack.

TG

Terra G.  
Director of Operations  
Marketing and Advertising  
Used the software for: 6-12 months

### "So Easy"

January 29, 2019

5.0

Pros

This completely changed how we make animated banners. We thought we needed to hire someone with advanced coding skills but turns out, we don't. We were making banners in a matter of minutes. It was so simple to figure out and once we did a few basic ones we started realizing more and more of what we could do. We now have the fanciest banners around!

Cons

Support team was there for me and nice, but they didn't actually end up solving our issue, which should have been simple as I was trying to implement one of their features we were paying more for. It basically came down to "well, I don't know why it's not working and I don't know what to tell you" but they were still very nice.

Review Source

Response from The Brief

January 31, 2019

Hello Terra, Thanks for your message and for the 5 stars review! We're delighted to hear that so far you had such a great experience on our platform but it would mean a lot for us if you can contact us again on our live chat so we can try to assist you again on your issue. Thanks again !

SG

Sonu G.  
admin  
Online Media  
Used the software for: Less than 6 months

### "HTML Designer on the Go"

October 25, 2020

5.0

Overall Premium Experience is good but for people who just want to start, You should not use this go for other options.

Pros

When You search the Html banner creator, You will find banner snack and it serves the purpose, if you go for the premium then it's good to have all features are there.

Cons

When you search for the Banner, You look for the animated banner creator but it's not free om bannersack at least you should give 3-4 free Animated banner to test the design like Snappa

Review Source

Response from The Brief

January 4, 2021

Hello Sonu, Thank you for the constructive feedback! Indeed the free version comes with its limitations and we do understand it is not always pleasant. Currently, that can be used so new users can test some of our premium features, before purchasing them - but we do appreciate the positive feedback on our features all in all. We are always looking to improve our customer's experience and we will take into consideration your suggestion for future updates. If you ever run into trouble, feel free to contact the Customer Support Team as they will be more than happy to assist you anytime!

DS

Douglas S.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Bannersnack is helpful"

June 26, 2019

5.0

Good responsive feedback/support mechanism

Pros

Ability to make google display images quickly

Cons

Lack of templates... this is not to say there are not plenty of them. As is often the case when it comes to imagery, it is often hard to find something that exactly matches user intent... however the utility of the service is manifest. A fast, reliable alternative in a pinch

Reason for choosing The Brief

N/a

Review Source

Response from The Brief

October 23, 2019

Hello Douglas. We are pleased to hear that you've had a pleasant experience with Bannersnack and we thank you for your positive review. We take note of all of our user's suggestions and let me assure you that our talented designers are always in the process of creating and adding additional templates and content. We are also happy to see that our support mechanism rises up to your expectations as we pride ourselves with the knowledge and care provided by our representatives. Helping you achieve your desired design is in fact, one of our main focuses as we value our users and their opinions the most, reason for which we are carefully looking over all of the suggestions provided and treat each matter in an individual and personalised fashion.

Pete V.  
Digital marketing  
Banking  
Used the software for: 6-12 months

### "Great for making ads animated or still"

June 26, 2019

5.0

I like it. I switched from canva. Well i actually keep both

Pros

How quikly you can learn the features and functions and the degree of functionality

Cons

Videos or gifs can save with the image moving really fast

Review Source

Response from The Brief

October 23, 2019

Hello Pete, We'd like to take a minute to thank you for the positive review that you've posted for Bannersnack. We are more than happy to see that our application is proving to be easy to use and user intuitive at the same time. Simplifying the design process of banners was our main goal in the early stages of Bannersnack and we are happy to see that we have achieved one of our most important goals. Now relating to your video issue, If you are using the Mp4 format, and placing a moving GIF in the banner, this will indeed speed up the end result as the format will increase the FPS of the banner in order to improve quality. Whenever you are having technical difficulties, you could always get in touch with one of our support representatives through our integrated chat window, for support or assistance with queries related to Bannersnack! Have a good one!

KD

Kyle D.  
Videographer/SEO Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Skeptical but Won Over"

June 26, 2019

4.0

The speed at which I have been able to complete projects from start to finish has been fantastic. Which was great as I took over new responsibilities around a month ago, while trying to keep up with my old responsibilities.

Pros

The ease of use. It is a very intuitive piece of software to get into, and it can handle animation and file compression/file quality very well.

Cons

I'm sure in the future they come out with more features and animation options, but right now it is more on the simple side.

Review Source

Response from The Brief

October 23, 2019

Hello Kyle! Thank you for taking the time to leave a review of Bannersnack! We're happy to hear that our platform is making your job easier and improving your workflow, this being amongst our primary focus points. Easily designing banners is one of the main reasons we have created Bannersnack so that everyone can have a smooth and fast experience when designing new creatives. It is true that we are constantly working on updates and improvements keeping in mind the suggestions of our users, as we are soon to release new features and functionality improvements. Have a wonderful day!

LJ

Liz J.  
Digital Communications and Community Engagement Coordinator  
E-Learning  
Used the software for: 6-12 months

### "An awesome alternative to photoshop and illusrator"

July 10, 2019

5.0

I'm very pleased with the product. I'm able to make very polished graphics without much fuss.

Pros

I like the flexibility of this product - the ability to make multiple individual assets, or complete sets; the ability to animate and choose from a number of templates.

Cons

I would love to have better control over fonts. There are moments where certain fonts are available, then when I attempt to make subtitles, those fonts aren't available. Perhaps it could be made more clear, which fonts are available for which template.

Switched from

[Canva](https://www.capterra.com/p/168956/Canva/)

The option to make animated banners.

Review Source

Response from The Brief

October 23, 2019

Hello Liz, We appreciate you taking the time to leave a review for our platform. Feedback is important for our team as this helps us learn where improvements are needed and what our users are satisfied with. I can agree that flexibility is a huge plus compared to conventional methods of creating banners as Bannersnack can save a lot of time when going through this process. Now related to the issue that you are having with fonts, one of our support representatives will get into contact with you as this might require some looking into before we can establish what exactly is going on and what is causing this. Thank you for choosing Bannersnack!

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