--- title: "SambaPOS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SambaPOS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more." source_url: "https://www.capterra.com/p/161780/SambaPOS/" page_type: "product" language: "en" --- # SambaPOS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SambaPOS ## What is SambaPOS? A POS solution for restaurants, bars, cafes, takeway, quick service, and delivery; with features for customization and reporting. ## What is SambaPOS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per User, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SambaPOS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sambapos.com/&name=SambaPOS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SambaPOS 3.0 (2) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $500 Per User, One Time Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.5 (2) Ease Of Use 4.2 (660) Value For Money 3.0 (2) Value For Money 3.8 (537) Customer Service 3.0 (2) Customer Service 3.7 (574) ## SambaPOS alternatives [4.7 (67)](https://www.capterra.com/p/215393/GoTab-POS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (660)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [View all alternatives](https://www.capterra.com/p/161780/SambaPOS/alternatives/) ## FAQs about SambaPOS Overview ### What company size and specific industries is SambaPOS built for? SambaPOS is designed for small to mid-sized businesses in the food and hospitality sector, including restaurants, cafes, bars, clubs, takeaways, delivery services, pool halls, and fast food businesses. It suits companies that need point-of-sale software for day-to-day service operations in these venues. Features and Usability ### What are the key features of SambaPOS? SambaPOS offers restaurant POS features for order management, table management, separate checks, and split checks. It also includes payment processing, inventory management, delivery management, online ordering, gift card management, loyalty program tools, and tips management for restaurant operations and customer transactions. Getting Started and Support ### What training and onboarding options does SambaPOS offer? SambaPOS provides documentation for teams getting started with the product. This format offers written reference material that users can consult for setup steps, feature guidance, and ongoing support during implementation and day-to-day use. Getting Started and Support ### What customer support options does SambaPOS offer? SambaPOS provides 24/7 live rep and chat support. These channels give users direct access to help when setup or day-to-day issues arise. Because no reviewer feedback on support is available, there is no verified user sentiment about response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,948 Restaurant POS reviews Capterra reviewers highlight these as the top features buyers look for in Restaurant POS software: - **Order Entry** (**51%** of reviewers rated this feature as critical) - **Sales Reports** (**47%**) - **Payment Processing** (**55%**) SambaPOS supports **Payment Processing**, which helps restaurants accept transactions efficiently at checkout. However, it does not include **Order Entry** or **Sales Reports**. Instead, it offers other important capabilities that reviewers also value, including **Order Management** (**44%**) and **Online Ordering** (**43%**). These features help restaurants handle incoming orders across channels and keep service organized, providing teams with better control over daily operations and customer order flow. Delivery Management Manage order deliveries until they are received by the customers For Restaurants Serves restaurants Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Inventory Management Track and manage inventory levels to maintain proper supply Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online Ordering Tracks and processes online orders SambaPOS 12 features Manage order deliveries until they are received by the customers Serves restaurants Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Generate separate bills for various meals and combos within a complete order Distribute a bill into multiple payers according to the proportion suggested by the payers Assign waitstaff and coordinate the table services Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Get Advice We can help you find the software with the features you need. Features 3.0 (2) 3.0 Based on 2 reviews ## Pricing Value for money 3.0 (2) Free Trial Free Version Basic $500.00 Per User,One Time Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JA Jose Antonio C. Empresário Food & Beverages ### "Péssima assistência " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 31, 2021 Eu comprei e paguei o sistema há mais de seis meses e ainda não uso. Não tenho assistência nenhuma. Péssima qualidade e como se eu tivesse caído em um golpe mesmo. Pros Parece um sistema prático, mas não tenho assistência e ele causa muitos erros. Impossível de se usar. Cons Não tem nenhuma assistência Eu me sinto lesado Reasons for choosing SambaPOS Por que aparentemente era o melhor. M Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Adam W. Senior Network Engineer/IT Manager Restaurants ### "SambaPOS-Worlds most powerful POS system." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2018 I love this POS and I will never use any other pos software...EVER!!!!! Pros SambaPOS is completely customize able to your business needs. It can manage all aspects of your business, from order entry, kitchen displays, bar displays, accounting, employee timekeeping. It can even be used for other businesses like C-Store, hardware stores, anywhere a POS is needed. With its flexibility and the power of Samba, the possibilities are limitless. Cons Custom reports could be a little more user friendly to build and you need to have a good knowledge of computers to set it up and program it to your needs. But the forum is there to help with all of your questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.