--- title: "Trigger Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Trigger Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/161804/Trigger/" page_type: "product" language: "en" --- # Trigger Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Trigger ## What is Trigger? Collaborate, track time, manage projects, analyse insights and invoice clients. Never overservice clients or blow your budget again. Never double-handle invoices or forget to invoice again. Trigger helps you seamlessly carry a project from the planning stage through to the final invoice. Integrated with Xero, Freshbooks, Saasu, Slack, Google, Zapier, Bugsnag, Dropbox, Basecamp, Highrise and more. Kanban options. Invite clients into Trigger for greater collaboration and transparency. ## What is Trigger used for? [Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$11 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Trigger?[Manage this product listing](https://www.g2.com/products/trigger/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Trigger 4.4 (16) VS. [4.5 (2,676)](https://www.capterra.com/p/56250/Procore/reviews/) Starting Price A$11 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (14) Ease Of Use 4.4 (1,610) Value For Money 4.4 (14) Value For Money 4.1 (1,264) Customer Service 4.0 (14) Customer Service 4.5 (1,244) ## Trigger alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/) [4.5 (1,613)](https://www.capterra.com/p/132376/Hubstaff/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132376/Hubstaff/) Highest Rated [BigTime](https://www.capterra.com/p/131076/BigTime/) [4.6 (662)](https://www.capterra.com/p/131076/BigTime/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131076/BigTime/) ## FAQs about Trigger Overview ### Which roles and teams benefit most from Trigger? Trigger is most used by agency leaders, founders, and directors who need visibility into project delivery, team utilization, and client work. Marketing and creative teams rely on it to manage campaigns, timelines, and collaboration, while technology and operations leaders use it to streamline workflows, track resources, and improve planning. Answer based on 14 reviews Overview ### What company size and specific industries is Trigger built for? Trigger is designed for creative agencies and professional consultancies, especially teams that work collaboratively across multiple client projects. It suits small to mid-sized firms that need help controlling overservicing and protecting profitability while managing several clients at once. Features and Usability ### What are the key features of Trigger? Trigger offers project planning and scheduling, Kanban board task management, and milestone tracking for agile workflows. It also includes time tracking, billable and non-billable hours, and time and expense tracking, plus billing and invoicing, budget management, reporting and analytics, collaboration tools, and file sharing. Pricing ### How much does it cost and what fees or limitations are included? Trigger starts at A$11 per user each month for the Standard plan, and the Premium plan costs A$15 per user each month. Both plans include a 30-day free trial, and a free version is also available. Standard includes reporting, invoicing, and time tracking; Premium adds team scheduling and customizable dashboard reports. Integrations ### Which third-party tools and platforms does Trigger integrate with? Trigger integrates with Google Workspace and Xero. These native connections cover productivity and accounting workflows, giving teams direct links to widely used business tools without needing additional third-party brands. Getting Started and Support ### What training and onboarding options does Trigger offer? Trigger provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and step-by-step guidance on product features and processes. Getting Started and Support ### What customer support options does Trigger offer? Trigger provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available in the catalog, so user experience details such as response times or helpfulness cannot be assessed here. ## Features AI summary Based on 29,194 Project Management reviews According to Capterra reviewers, these are the Project Management features buyers prioritize most when evaluating a solution: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) Trigger includes other Project Management capabilities that reviewers also consider important, such as **Time Tracking** (**57%**) and **Time Tracking** (**57%**). These features help businesses monitor hours spent on work, improve visibility into team effort, and support more accurate planning and resource decisions, allowing teams to keep projects on schedule and manage workloads more effectively. Accounting Integration Integrate with a third-party accounting system Agile Methodologies Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more API Application programming interface that allows for integration with other systems/databases Billable & Non-Billable Hours Track billable hours and/or non-billable expenses for work performed Billing & Invoicing Create, manage, and send invoices or bills to customers Budget Management Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Trigger 32 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - API: Application programming interface that allows for integration with other systems/databases - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Offline Time Tracking: Track employee and task times without internet connection - Online Invoicing: Create, send, and view electronic invoices - Online Time Tracking: Track employee and task times using internet connection - Percent-Complete Tracking: Level of completion within a task - Prioritization: Arrange tasks based on the level of priority or urgency - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Projections: Estimate or forecast of a future scenario based on the study of present trends - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Task Management: Create, manage and track all task activities and progression - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.3 (14) 4.3 Based on 14 reviews ## Pricing Value for money 4.4 (14) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/161804/Trigger/pricing/) Start up A$0.00 It includes: - 3 Team Members - 5 Free Client Users - Calendar - Downloadable Reports - In-App and Email Support - Milestones - Project Management - Standard Dashboard Reports - Time Tracking Standard A$11.00 Per User,Per Month It includes: - Calendar - Customisable Branding - Data Exporting - Downloadable Reports - In-App and Email Support - Invoicing - Milestones - Project Management - Project Templates - Reports Tab - Standard Dashboard Reports - Time Tracking - Unlimited Client Users - Unlimited Team Members Premium A$15.00 Per User,Per Month It includes: - Calendar - Customisable Branding - Customizable Dashboard Reports - Data Exporting - Downloadable Reports - In-App and Email Support - Invoicing - Milestones - Project Management - Project Templates - Reports Tab - Team Schedule - Time Tracking - Unlimited Client Users - Unlimited Team Members Value for money 4.4 (14) 4.4 Based on 14 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (14) 4.0 Based on 14 reviews ## User reviews Overall rating 4.4 Based on 16 reviews Filter by rating 5(10) 4(3) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent BL Ben L. director Environmental Services ### "almost there" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 24, 2023 Pros classic project management logic done well Cons did not like retrospective datesHas export import export to CSV (good), but only for a few fields (bad)sometimes offline. really need an offline app if server is not reliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HR Holly R. Senior Inventory Planner Softlines EU Internet ### "" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 13, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Email Marketing Specialist ### "Serviceable app, but not the best project management software available" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 April 7, 2018 Pros The look and feel of the interface is good - it's one of the better-looking project management solutions. Cons Keeping track of tasks that you're involved in but are not currently assigned to is difficult. The control over notifications is not granular enough - you either get excessive useless notifications or you are left out of the loop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Bill F. Chief Technology Officer, Co-Founder Executive Office ### "Decent features, excellent integrations, non-existent support." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 14, 2018 It challenged my understand of my needs and helped me re-prioritize what I actually needed in a replacement service. Pros Xero accounting integration via API Robust Slack integration Employee timesheets view is mostly helpful Cons Abandonware level support. The only support I was ever able to receive was when I initiated by finding the phone number of the parent company in Australia and calling. I will say, they were completely lovely and helpful via phone and the couple followup emails. But after, total silence. In the end, I can't risk logging hours in a system with no support and we're moving to product that prizes it. Here's a history of my support requests: 8/18/17 - Bug report with a video for their Kanban boards feature. (no reply) 8/21/17 - Questions about how best to use the Project Owner role. (no reply) 9/15/17 - Question about a users status in the system. (no reply) 9/18/17 - Follow up on above email. (no reply) 9/21/17 - Found the phone number for the NetEngine (parent company) office and spoke to customer service, who was lovely and incredibly helpful. Finally got some answers, an apology and an explanation that someone was on vacation. 9/22/17 - Support sends me an e-mail followup from my conversation with the person. My primary issue was resolved at this point. No responses or followups to Kanban bug or Project Owner emails. 10/10/17 - Very small feature suggestion for file attachments. (no reply) 10/17/17 - Bug report on an encoding issue (no reply) 10/19/17 - Forwarded the feature suggestion directly to personto let him know support wasn't responding. (no reply) 11/9/17 - Last e-mail to person letting him know support wasn't responding. (no reply) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Matt T. Digital Marketing Consultant ### "This software is what I've been looking for over the last year" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2018 Pros I have a small agency in Bolton, UK and have been looking for a time tracking tool which is easy to use and can be used without massive training or learning. There were a few bits I had to speak to customer services about but these became obvious it was me in a rush rather than the software. Cons It would be nice to have the option to download reports in a pdf format and white label them. So it's a bit easier to send through to clients at the end of the month. However, this is a minor thing I think would be a good addition. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH charlie H. Creative Director Design ### "Nice project management tool gaps in a few places, but the team are working hard to build out." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 28, 2017 Simple time and resource management. Pros Nice intuitive interface. Quick and simple to set projects up. Time tracking is easy and quick. Good customer support. Constantly adding new useful features. The product development team listen to requests and you can quite often have an impact in the future of product development. Integrates easily with lots of useful third party systems and apps. Cons Billing setup is slightly convoluted. Invoicing is not simple/sometimes hard to generate correctly. Resource allocation/management is not the best out there. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SM Stefano M. Managing Director Management Consulting ### "An outstanding time management and invoicing system for small companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 14, 2017 Excellent project tracking and invoicing Pros it does what it must, it does it well and does not clutter you with fancy useless stuff! It has almost all functionalities required to manage your company projects from project management to invoicing. These are kept basic to preserve the system to the mission critical functions without dilution. The application is rock solid (not one single down time in 5 months) and has very few bugs (only one found) Cons Some limitation on the project management and planning/budgeting functionalities when come to proposal assembling. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AW Adel W. Managing Partner Management Consulting ### "The most user friendly time tracker and project management tool I have ever found." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2017 Accurate and timely client and contractor billing. Ability to manage project timelines to ensure project completion. Our team enjoys every aspect of this software, and finally, use it every day. Trigger has made my invoicing and contractor payments seamless, allowing me to invoice regularly with a click of a button. Pros Ease of use, reporting capabilities and amazing customer service. It is the first time I've found a tracking software that differentiates between employee and contractors, which is what i have been looking for 2 years now. Thank You Trigger! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JQ Jerry Q. VP Media / Strategy ### "A Great Solution for creative companies starting to track / manage projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 7, 2017 Pros Trigger is aggressively priced and is great platform for companies (and their owners/bosses) who are skeptical or curious about the value of using a web-based platform to manage project, companies, time-tracking, etc... It gives us what we need right now and we've been very happy with the responsiveness of the Trigger team to answer questions and listen to our requests for new features or changes. They seem like a really well run company. Cons No software will ever do everything you need as it was not custom designed for our companies purpose or our unique operations. One of our biggest frustrations has been the ability to download more complete data from Trigger so that we can do more analysis and review in Excel / spreadsheets rather than the website/app. On a positive note, Trigger has listened to this request and they have been working on creating these solutions. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ST Sorubi T. CEO & Founder Education Management ### "Fantastic - easy to use, clean interface, has improved our workflow. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2017 higher productivity within our teams, greater client satisfaction because they like the transparency Trigger offers, but at the same time we retain control of some information. Fantastic ease of use, and also integration with key software that our team uses - xero/google. Pros Love the look and feel of it, integrates well with Xero, Google Suite and it's easy to use with clients and contractors as well as regular staff. It has made working with teams across timezones very easy. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/161804/Trigger/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.