# Order.co Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Order.co Software - reviews, pricing plans, popular comparisons to other Purchasing products and more. Source: https://www.capterra.com/p/161813/Negotiatus --- # Order.co Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Order.co ## What is Order.co? Streamline business purchasing with Order.co — an AI-powered procurement platform that automates purchasing from requisition to payment, delivering 5% hard-dollar savings and full spend visibility. Centralize all orders in one place, enforce budgets, and ensure compliance with custom approval workflows. Empower employees to buy what they need instantly using secure, vendor-locked virtual cards that prevent rogue spend. AI-powered sourcing identifies the best suppliers and pricing, while exclusive supplier discounts reduce costs on every order. Track purchase requests, orders, and invoices in real time, and generate built-in reporting to stay on top of budgets and spending trends. Seamlessly connect Order.co with QuickBooks Online, Sage Intacct, NetSuite, and more to sync procurement and accounting data. Order.co helps teams reduce manual work, prevent supply disruptions, and make smarter, data-driven purchasing decisions. ## What is Order.co used for? [Purchasing](https://www.capterra.com/purchasing-software/)[Order Management](https://www.capterra.com/order-management-software/)[Procurement](https://www.capterra.com/procurement-software/) Recognitions Shortlist Overall rating Based on 172 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Purchasing / 2026 - Accounts Payable / 2025 - Order Management / 2025 - Procurement / 2025 - Spend Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Order.co alternatives [4.3 (687)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (2,044)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,309)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (168)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/161813/Order-Software/alternatives/) ## FAQs about Order.co Overview ### What problems does Order.co solve? Order.co solves fragmented purchasing, vendor juggling, and manual invoice tracking by centralizing multi-vendor orders, approvals, spending visibility, and reorder lists in one system. Office managers, operations teams, AP departments, and multi-location businesses use it to control purchases, track deliveries and returns, standardize approved items, and reduce administrative workload. Answer based on 154 reviews Overview ### Which roles and teams benefit most from Order.co? Order.co is most used by operations leaders, office managers, general managers, and finance teams that oversee purchasing across locations or departments. They use it to centralize ordering, control spend, streamline approvals, manage vendors, and simplify accounts payable workflows, while administrative staff handle routine supply ordering with better visibility and fewer manual steps. Answer based on 172 reviews Overview ### What company size and industries is Order.co built for? Order.co is built for procurement, finance, accounts payable, and operations teams, mainly in small businesses at 46% and midsize companies at 33%. It is used most in Health, Wellness and Fitness at 26%, followed by Retail at 16%, with additional adoption in Hospitality at 6%. Answer based on 172 reviews Features and Usability ### What are the key features of Order.co? Order.co includes core procurement features like order management, multi-vendor purchasing, approval workflows, and budget management, plus reporting tools for expense tracking and financial visibility. Differentiators include catalog management with custom product lists, recurring orders, order tracking, invoice consolidation, and accounting integrations that support purchasing across multiple locations. Answer based on 85 reviews Integrations ### Which third-party tools and platforms does Order.co integrate with? Order.co integrates with 6 third-party platforms, including NetSuite, QuickBooks Online Advanced, and Sage Intacct for accounting, plus Okta, OneLogin, and Ping Identity for identity management. These integrations cover finance and access control needs across common business systems. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Order.co offer? Order.co provides live online sessions, webinars, documentation, and videos to support team onboarding. Live online sessions and webinars offer guided instruction, documentation gives written reference material, and videos provide visual walkthroughs for self-paced learning and review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Order.co offer, and how do users rate the experience? Order.co offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as easy to reach, friendly, and quick to resolve order issues, replacements, and returns. Some report slower ticket responses, limited self-service for admin tasks, and a need for more training and guidance. Answer based on 85 reviews Features and Usability ### How well does Order.co handle order management? Order.co centralizes purchasing and makes routine ordering, tracking, and reordering easier for many multi-location teams. Buyers often like saved product lists, approval controls, order history, and delivery updates, while some mention weaker search, unclear item details, slower processing at times, and a less flexible reorder or draft workflow. Answer based on 77 reviews Features and Usability ### How well does Order.co help with budgets and spend tracking? Order.co gives teams clearer visibility into purchasing and helps managers track spending, approvals, and budget use in one place. Finance teams, coordinators, and multi-site operators often value expense reporting and centralized controls, though some want deeper forecasting, cleaner category breakdowns, stronger financial integrations, and more flexible budget rules. Answer based on 25 reviews ## Who uses Order.co? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 119 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 119 reviews Administrative 33% Administrative 33% Strategy & Operations 14% Finance & Accounting 9% Health & Medical 6% Others 38% Top industries Based on 119 reviews Health, Wellness and Fitness 46% Retail 31% Hospitality 9% Education Management 8% Other 6% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Purchase Order Management 4.5 (68) 73.53% of 68 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Inventory Management 4.2 (57) 57.89% of 57 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Invoice Processing 4.5 (39) 64.10% of 39 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Order Tracking 4.5 (38) 84.21% of 38 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Billing & Invoicing 4.6 (34) 70.59% of 34 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Supplier Management 4.0 (34) 64.71% of 34 reviewers that rated this feature as important or highly important Manage all supplier data and operations Order.co 102 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Manage and monitor spending to align with the financial constraints or goals Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Create and manage digital catalog of products/services with their details, specifications, and price Organize and group data or items based on various criteria Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Manage and track credit cards that are distributed to employees to use for authorized business expenses Financial system that helps create and manage physical/digital credit cards and track transaction activities Customize data fields to support various needs and use cases Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Import and export data to and from software applications Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Receive an automatic notification when the exact same payment is about to be initiated for the second time Electronically collect payments for goods or services Integrate with existing ERP systems Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Form predictions based on past and present data/trends Centralized accounting record which tracks all financial transactions Identify which applications need to exchange data and enable these data connections Track and manage inventory levels to maintain proper supply Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Manage and support multiple locations Designed for multiple vendors Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Create, send, and view electronic invoices Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Bank cards with approved funds pre-loaded that employees can use for corporate purchases Organize and manage all processes/procedures involved in purchasing goods and/or services Estimate or forecast of a future scenario based on the study of present trends Create, send, and track purchase orders and their statuses Aligns purchase orders with incoming invoices and receiving reports Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Managing orders that a customer purchases repeatedly and regularly Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Review, approve and cancel requests for goods/services to be purchased Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Manage and track orders being shipped to customers Allow users to access multiple services after entering their login credentials once Negotiate best prices and choose the right vendor for various purchases Manage special order requested by a customer Review and uncover trends in spending activity Set allowances and ensure employees don't spend more than the allotted amounts Track the amount of money spent on a certain product or with a certain supplier Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations The process of assessing potential suppliers based on required credentials, quality standards, etc. Identify, assess & manage risks that could arise from working with third-party suppliers to protect against disruptions in supply chain Integrated online platform shared by businesses and their vendors to exchange information/files and collaborate on projects. Manage the planning and execution of supply chain activities Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing Process payment to vendor(s) for goods/services received Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (172) 4.3 Based on 172 reviews ## Pricing Value for money 4.4 (151) ### Starting price Free trial not available Value for money 4.4 (151) 4.4 Based on 151 reviews ## Integrations [ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/)[ Ping Identity](https://www.capterra.com/p/131419/PingOne/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (163) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (163) 4.5 Based on 163 reviews ## User reviews Overall rating 4.5 Based on 172 reviews Filter by rating 5(109) 4(52) 3(5) 2(3) 1(3) Mentioned topic Sorted by most recent MM mona M. Store Manager Retail ### "Overall, I am very satisfied with my experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 4, 2026 Delivery is reliable and the communication about my orders is clear and timely. Overall, I am very satisfied with my experience. It would be even better to have a wider variety of products and styles available online, but in general I am happy with the service. Pros The service is fast, and we can find everything we need on your website. The ordering process is simple and straightforward, and confirmation emails arrive quickly. Delivery is usually on time and well communicated. Overall, the online shopping experience is smooth and convenient. Cons It would be very helpful to have a wider variety of products and more options to choose from. In addition, clearer and more searchable product names would improve the search experience, as there are times when you search for an item but cannot find it, even though you know it is available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DO Darren O. EHS Specialist Food & Beverages ### "Top of the Line" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2026 Excellent. The ease of use is far superior to other platforms. Having 1 supplier is a huge time saver. Pros Easy to use. Compare products and prices for several retailers. It's great being able to access several stores through 1 website. Cons Site does save search history. Once you locate something and move on, it's difficult to get back without doing another search. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Alyssa R. Purchasing Specialist Farming ### "Very User Friendly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 22, 2026 Overall, Order.co has helped streamline source products and has even assisted me in finding cheaper alternatives if they notice a price jump on something I order frequently. Pros I really enjoy how user friendly the system is and breaks down everything I would need to evaluate regarding spending and sourcing. Cons Support can be a bit delayed with their responses if an issue comes up with one of my orders. Once I get the response it’s helpful, but usually can take more than a day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Maxwell P. Bookkeeper Retail ### "Order.co is the best supply company on the internet!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 I absolutely love Order.co! I would (and have been) recommend this to anybody looking to save money on office supplies! Pros The user interface and the true amount of cost savings involved! Everything is so easy to find, and the hyperlinks bring up new pages fast as ever! Cons Can't say 1 bad thing about it! I have tried tons of Office Depot style competitors and Order.co just knows how to get it done! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jared C. Technical Process Manager Cosmetics ### "Order.Co Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 16, 2025 Pros Very easy to navigate, clean UI, and low learning curve. The workflows are straightforward, and it doesn’t take long to get productive in the system. Stable performance. rarely any glitches or downtime. Cons The platform feels dated. no open APIs, no webhooks, and limited integration options. It’s difficult to automate anything beyond what’s natively supported. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Amanda B. Business Operations Manager Health, Wellness and Fitness ### "Great product and great team to work with." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 21, 2025 A great overall experience. From the perspective of admin and end user, we have received positive feedback from both. Pros Helps streamline across teams, departments and companywide. It is user friendly on both the end user and admin side. Cons Not many, we have had a great experience with Order.co and have found the teams we have worked with very supportive and collaborative. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Karinda L. General Manager Hospitality ### "Convenient for logo swag and regularly used products" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 9, 2025 The service is professional, the customer services is always available, the products get updated regularly. The logo items are great quality. Pros The automation of orders is great! The deliveries arrive on time and are always well packed. The ordering process is easy once you set up your products. Cons The abundance of the packaging materials is a waste. Sometimes the boxes are almost 3/4 empty and just filled to the brim with packaging material. There should be a recycling or reuse option to distribute to the mailing shops in town. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW alicia w. Senior Director, Operations Strategy Health, Wellness and Fitness ### "Review of Order.co " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 Pros Easy way for our 200+ unit business to seamlessly order products from a variety of vendors from one log in. easy ability to add products, see our spend on a org or smaller break down, and they are always adding new ways to make ordering easy and want our feedback. Cons some UI is clunky, but the team is always open for feedback and working to improve. there are features that are still manual (like bulk changing a product category over all locations) but the support team is a ticket away to help Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kirsten R. Studio Manager Hospitality ### "Experience of Order " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 9, 2025 Over the experience is quick and managed well.. The process allows coordinators to add to the list while managers can help with budgets. Pros The catalog of items is easy to access, especially for frequently ordered items. The site is easy to use and quick to order items. The turnaround time on orders happens quickly from order date to received in studio. I appreciate that it recommends a different item if it is low in stock or previously backordered. Cons An upgrade would be allowing the reviewer to decline or remover the specific item as opposed to not allowing the entire order. The staff then has to go in and repeat the entire order. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2025 Hi Kirsten, Thank you so much for sharing your feedback! We’re glad to hear that the catalog, ordering process, and turnaround time are working well for you, and that our recommendations help keep your orders on track. Regarding your suggestion about editing items on an order - it exists! Our email interface currently only allows accepting or rejecting the full order. However, if you click into the specific order from the email or log into the platform and navigate to the “My Orders” page, you can edit orders at the item level—letting you adjust or remove specific items without having to redo the entire order. We hope that helps! Best, The Order.co Team MM Miranda M. Studio Manager Health, Wellness and Fitness ### "Soul loves Order!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 9, 2025 So far I have had a really positive experience keeping my place of business stocked with everything I need. Pros Order has everything I could possibly need. I like that it gives me a heads up when something may be out and then shows me another option. Cons It can be hard to navigate the website to find what I need quickly. I wish there was an option for categories. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2025 Hi Miranda, Thank you so much for your positive review! We’re thrilled to hear that Order.co has been helpful in keeping your business stocked. Regarding your note about categories, here’s a helpful article that walks you through adding and editing product categories to make finding items quicker and easier: https://ordercompany.zendesk.com/hc/en-us/articles/34459823135639-Add-and-Edit-Product-Categories We hope that makes navigation a bit smoother! Best, The Order.co Team [View all Reviews](https://www.capterra.com/p/161813/Order-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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