# Order.co Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Order.co Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Order.co Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/161813/Order-Software

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# 

 Order.co Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 4, 2025

Written byAlejandra Aranda

Alejandra Aranda

Content Analyst

Alejandra Aranda is an analyst and writer with more than five years of experience covering marketing and technology trends across various industries. Her pieces are designed to help small and midsize businesses navigate the digital landscape a...

[See bio & all articles](https://www.capterra.com/resources/author/alejandra-aranda/)

Content Analyst

Edited byLindsay Page

Lindsay Page

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o...

[See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Written by [Alejandra Aranda](https://www.capterra.com/resources/author/alejandra-aranda/)

Content Analyst

Alejandra Aranda is an analyst and writer with more than five years of experience covering marketing and technology trends across various industries. Her pieces are designed to help small and midsize businesses navigate the digital landscape and implement effective marketing strategies.

Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director.

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[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Order.co

Order.co Overview:

### Key takeaways

Insights from verified Capterra reviews

Order.co helps midsize businesses manage purchasing and accounts payable by consolidating vendor payments and streamlining order approvals. It’s most used in health and retail sectors, with standout benefits in centralized order tracking and billing. While inventory and supplier management receive lower marks, recent updates such as Smart Checkout and SSO integrations show continued product evolution.

### Our verdict

Order.co suits midsize businesses that need to manage frequent purchasing without juggling multiple vendor relationships. It simplifies approvals and billing, but buyers should expect trade-offs in inventory and supplier management. These areas may require workarounds or external tools to maintain accuracy and speed.

Overall rating

Based on 172 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Order.co alternatives

If Order.co’s interface, feature set, or pricing structure doesn’t align with your business needs, explore other accounts payable tools that may better support your workflows, integration preferences, or financial operations.

Highest Rated

[4.6 (953)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (2,001)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,294)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.6 (196)](https://www.capterra.com/p/129758/Procurify/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/161813/Order-Software/alternatives/)

## Who uses Order.co?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Order.co's interface

Reviewers describe Order.co’s interface as visually clear and easy to navigate, with catalog-style layouts that simplify product selection. The centralized ordering experience stands out, though some mention occasional glitches in reporting and invoice views.

2+

Alejandra Aranda

Content Analyst

Centralized ordering may feel smoother when product images and vendor options appear in one place. You could move faster through approvals and purchases, though occasional reporting glitches might slow invoice tracking during busy periods.

Ease of Use

4.5 (172)

4.5

Based on 172 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Alejandra Aranda

Content Analyst

You could avoid order delays by seeing stock levels before checkout. Login issues may drop when SSO is in place. These updates from Order.co may help you move faster, stay secure, and reduce the time spent chasing missing items or access errors.

Features

4.3 (172)

4.3

Based on 172 reviews

Order.co has introduced several significant updates, including Smart Checkout and a variety of access control and security upgrades.

Smart checkout with stock visibility

0 reviewers rated this feature

This feature shows real-time stock data before a purchase request is submitted, helping users avoid delays and out-of-stock issues. It eliminates the need for manual checks or punch-outs, streamlining the ordering process. (Launched Q4 2024)

Single sign-on (SSO) integrations

0 reviewers rated this feature

Order.co added SSO support for Okta, Ping Identity, OneLogin, and Microsoft Azure. This update simplifies login management and enhances security for organizations with multiple users and access levels. (Launched Q4 2024)

All key features (104)

Define levels of authorization for access to specific files or systems

41.94% of 31 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

0.00% of 2 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

0% of 0 reviewers...

Track money owed to a company's creditors/suppliers

0% of 0 reviewers...

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

0% of 0 reviewers...

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

55.56% of 9 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

0% of 0 reviewers...

Generate one-off reports that meet information requirements

0% of 0 reviewers...

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

0% of 0 reviewers...

Application programming interface that allows for integration with other systems/databases

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

44.44% of 9 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

100.00% of 3 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

0% of 0 reviewers...

A record of all activities within the system, including user access, changes made, etc.

72.73% of 11 reviewers that rated this feature as important or highly important

Compare and match accounting/financial records with corresponding bank statements

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

70.59% of 34 reviewers that rated this feature as important or highly important

Manage and monitor spending to align with the financial constraints or goals

0% of 0 reviewers...

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

0% of 0 reviewers...

Create budgets based on historical data and future projections

53.33% of 15 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

60.00% of 15 reviewers that rated this feature as important or highly important

Organize and group data or items based on various criteria

0% of 0 reviewers...

Provides a channel for team members to share media files, communicate, and work together

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier

26.09% of 23 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

0% of 0 reviewers...

Manage and track credit cards that are distributed to employees to use for authorized business expenses

0% of 0 reviewers...

Financial system that helps create and manage physical/digital credit cards and track transaction activities

100.00% of 1 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

0% of 0 reviewers...

Invoices that can be tailored according to company's branding, payment terms and personalized information

0% of 0 reviewers...

Alter the layout and content of reports

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

50.00% of 6 reviewers that rated this feature as important or highly important

Graphical representation of data

0% of 0 reviewers...

Store, manage, and track all electronic documents in a centralized location

100.00% of 2 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

0% of 0 reviewers...

Receive an automatic notification when the exact same payment is about to be initiated for the second time

0% of 0 reviewers...

Electronically collect payments for goods or services

0% of 0 reviewers...

Integrate with existing ERP systems

0% of 0 reviewers...

Monitor and record expenses such as purchases or charges incurred

100.00% of 5 reviewers that rated this feature as important or highly important

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

0% of 0 reviewers...

Plan, manage, and track the financial activities of an individual or organization

0% of 0 reviewers...

Generate reports to assess the financial performance of an organization

66.67% of 3 reviewers that rated this feature as important or highly important

Form predictions based on past and present data/trends

66.67% of 3 reviewers that rated this feature as important or highly important

Centralized accounting record which tracks all financial transactions

33.33% of 3 reviewers that rated this feature as important or highly important

Identify which applications need to exchange data and enable these data connections

0% of 0 reviewers...

Track and manage inventory levels to maintain proper supply

57.89% of 57 reviewers that rated this feature as important or highly important

Create invoices from scratch or have recurring invoices

80.00% of 5 reviewers that rated this feature as important or highly important

Store and view prior invoices for each account/client

0% of 0 reviewers...

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

100.00% of 3 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

64.10% of 39 reviewers that rated this feature as important or highly important

Manage and support multiple locations

0% of 0 reviewers...

Designed for multiple vendors

0% of 0 reviewers...

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

0% of 0 reviewers...

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

0% of 0 reviewers...

Create, send, and view electronic invoices

0% of 0 reviewers...

Manage the process of receiving, preparing, and delivering orders for goods/products

95.24% of 21 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

37.50% of 8 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

84.21% of 38 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

0% of 0 reviewers...

Organize and manage the accomplishments and development of employees or performance of applications or systems

0% of 0 reviewers...

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

0% of 0 reviewers...

Bank cards with approved funds pre-loaded that employees can use for corporate purchases

0.00% of 1 reviewers that rated this feature as important or highly important

Organize and manage all processes/procedures involved in purchasing goods and/or services

66.67% of 3 reviewers that rated this feature as important or highly important

Estimate or forecast of a future scenario based on the study of present trends

0% of 0 reviewers...

Create, send, and track purchase orders and their statuses

73.53% of 68 reviewers that rated this feature as important or highly important

Aligns purchase orders with incoming invoices and receiving reports

100.00% of 1 reviewers that rated this feature as important or highly important

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

40.00% of 10 reviewers that rated this feature as important or highly important

Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred

36.36% of 22 reviewers that rated this feature as important or highly important

Analyze and gain insights into data in real-time

0% of 0 reviewers...

Receive data and information in real time

66.67% of 18 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

0% of 0 reviewers...

Notifications that are delivered to users as soon as an event occurs

0% of 0 reviewers...

Active reporting of data and metrics

0% of 0 reviewers...

Receive system updates as soon as any changes are made

0% of 0 reviewers...

Managing orders that a customer purchases repeatedly and regularly

0% of 0 reviewers...

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

0% of 0 reviewers...

Automated process of charging customers at regular intervals for repeated access or use of a product or service

71.43% of 7 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

85.71% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

0% of 0 reviewers...

Review, approve and cancel requests for goods/services to be purchased

37.50% of 8 reviewers that rated this feature as important or highly important

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

0% of 0 reviewers...

Search and filter data across systems to locate required information by entering keywords or certain criteria

50.00% of 2 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

0% of 0 reviewers...

Manage and track orders being shipped to customers

82.76% of 29 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

0% of 0 reviewers...

Order.co added SSO support for Okta, Ping Identity, OneLogin, and Microsoft Azure. This update simplifies login management and enhances security for organizations with multiple users and access levels. (Launched Q4 2024)

0 reviewers rated this feature

This feature shows real-time stock data before a purchase request is submitted, helping users avoid delays and out-of-stock issues. It eliminates the need for manual checks or punch-outs, streamlining the ordering process. (Launched Q4 2024)

0 reviewers rated this feature

Negotiate best prices and choose the right vendor for various purchases

40.00% of 15 reviewers that rated this feature as important or highly important

Manage special order requested by a customer

0% of 0 reviewers...

Review and uncover trends in spending activity

75.00% of 8 reviewers that rated this feature as important or highly important

Set allowances and ensure employees don't spend more than the allotted amounts

77.78% of 9 reviewers that rated this feature as important or highly important

Track the amount of money spent on a certain product or with a certain supplier

36.67% of 30 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

0% of 0 reviewers...

Manage all supplier data and operations

64.71% of 34 reviewers that rated this feature as important or highly important

The process of assessing potential suppliers based on required credentials, quality standards, etc.

0% of 0 reviewers...

Identify, assess & manage risks that could arise from working with third-party suppliers to protect against disruptions in supply chain

0% of 0 reviewers...

Integrated online platform shared by businesses and their vendors to exchange information/files and collaborate on projects.

0% of 0 reviewers...

Manage the planning and execution of supply chain activities

0% of 0 reviewers...

Set up connections to third-party platforms to improve business processes

0% of 0 reviewers...

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

33.33% of 3 reviewers that rated this feature as important or highly important

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

0% of 0 reviewers...

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

88.89% of 18 reviewers that rated this feature as important or highly important

Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing

0% of 0 reviewers...

Process payment to vendor(s) for goods/services received

50.00% of 2 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

50.00% of 4 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Alejandra Aranda

Content Analyst

You could avoid order delays by seeing stock levels before checkout. Login issues may drop when SSO is in place. These updates from Order.co may help you move faster, stay secure, and reduce the time spent chasing missing items or access errors.

Features

4.3 (172)

4.3

Based on 172 reviews

## Pricing

Contact vendor for pricing. Order.co does not publish entry-level or tiered pricing on its website. SMB buyers evaluating accounts payable tools should expect to compare quotes against the average category budget of $205 per user, per month.

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Alejandra Aranda

Content Analyst

You may need to request a quote to understand how Order.co scales with your purchasing volume. Pricing could vary based on vendor count, invoice complexity, and how often you place orders.

Value for money

4.4 (151)

4.4

Based on 151 reviews

## Integrations

Popular integrations

[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

OneLogin](https://www.capterra.com/p/114110/OneLogin/)[

Ping Identity](https://www.capterra.com/p/131419/PingOne/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (163)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (163)

4.5

Based on 163 reviews

## User reviews

Overall rating

4.5

Based on 172 reviews

Filter by rating

5(109)

4(52)

3(5)

2(3)

1(3)

Mentioned topic

Sorted by most recent

MM

mona M.

Store Manager

Retail

### "Overall, I am very satisfied with my experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 4, 2026

Delivery is reliable and the communication about my orders is clear and timely. Overall, I am very satisfied with my experience. It would be even better to have a wider variety of products and styles available online, but in general I am happy with the service.

Pros

The service is fast, and we can find everything we need on your website. The ordering process is simple and straightforward, and confirmation emails arrive quickly. Delivery is usually on time and well communicated. Overall, the online shopping experience is smooth and convenient.

Cons

It would be very helpful to have a wider variety of products and more options to choose from. In addition, clearer and more searchable product names would improve the search experience, as there are times when you search for an item but cannot find it, even though you know it is available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DO

Darren O.

EHS Specialist

Food & Beverages

### "Top of the Line"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 17, 2026

Excellent. The ease of use is far superior to other platforms. Having 1 supplier is a huge time saver.

Pros

Easy to use. Compare products and prices for several retailers. It's great being able to access several stores through 1 website.

Cons

Site does save search history. Once you locate something and move on, it's difficult to get back without doing another search.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Alyssa R.

Purchasing Specialist

Farming

### "Very User Friendly!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 22, 2026

Overall, Order.co has helped streamline source products and has even assisted me in finding cheaper alternatives if they notice a price jump on something I order frequently.

Pros

I really enjoy how user friendly the system is and breaks down everything I would need to evaluate regarding spending and sourcing.

Cons

Support can be a bit delayed with their responses if an issue comes up with one of my orders. Once I get the response it’s helpful, but usually can take more than a day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Maxwell P.

Bookkeeper

Retail

### "Order.co is the best supply company on the internet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2025

I absolutely love Order.co! I would (and have been) recommend this to anybody looking to save money on office supplies!

Pros

The user interface and the true amount of cost savings involved! Everything is so easy to find, and the hyperlinks bring up new pages fast as ever!

Cons

Can't say 1 bad thing about it! I have tried tons of Office Depot style competitors and Order.co just knows how to get it done!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jared C.

Technical Process Manager

Cosmetics

### "Order.Co Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 16, 2025

Pros

Very easy to navigate, clean UI, and low learning curve. The workflows are straightforward, and it doesn’t take long to get productive in the system. Stable performance. rarely any glitches or downtime.

Cons

The platform feels dated. no open APIs, no webhooks, and limited integration options. It’s difficult to automate anything beyond what’s natively supported.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Amanda B.

Business Operations Manager

Health, Wellness and Fitness

### "Great product and great team to work with."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 21, 2025

A great overall experience. From the perspective of admin and end user, we have received positive feedback from both.

Pros

Helps streamline across teams, departments and companywide. It is user friendly on both the end user and admin side.

Cons

Not many, we have had a great experience with Order.co and have found the teams we have worked with very supportive and collaborative.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Karinda L.

General Manager

Hospitality

### "Convenient for logo swag and regularly used products"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 9, 2025

The service is professional, the customer services is always available, the products get updated regularly. The logo items are great quality.

Pros

The automation of orders is great! The deliveries arrive on time and are always well packed. The ordering process is easy once you set up your products.

Cons

The abundance of the packaging materials is a waste. Sometimes the boxes are almost 3/4 empty and just filled to the brim with packaging material. There should be a recycling or reuse option to distribute to the mailing shops in town.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

alicia w.

Senior Director, Operations Strategy

Health, Wellness and Fitness

### "Review of Order.co "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2025

Pros

Easy way for our 200+ unit business to seamlessly order products from a variety of vendors from one log in. easy ability to add products, see our spend on a org or smaller break down, and they are always adding new ways to make ordering easy and want our feedback.

Cons

some UI is clunky, but the team is always open for feedback and working to improve. there are features that are still manual (like bulk changing a product category over all locations) but the support team is a ticket away to help

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Kirsten R.

Studio Manager

Hospitality

### "Experience of Order "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

October 9, 2025

Over the experience is quick and managed well.. The process allows coordinators to add to the list while managers can help with budgets.

Pros

The catalog of items is easy to access, especially for frequently ordered items. The site is easy to use and quick to order items. The turnaround time on orders happens quickly from order date to received in studio. I appreciate that it recommends a different item if it is low in stock or previously backordered.

Cons

An upgrade would be allowing the reviewer to decline or remover the specific item as opposed to not allowing the entire order. The staff then has to go in and repeat the entire order.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 19, 2025

Hi Kirsten, Thank you so much for sharing your feedback! We’re glad to hear that the catalog, ordering process, and turnaround time are working well for you, and that our recommendations help keep your orders on track. Regarding your suggestion about editing items on an order - it exists! Our email interface currently only allows accepting or rejecting the full order. However, if you click into the specific order from the email or log into the platform and navigate to the “My Orders” page, you can edit orders at the item level—letting you adjust or remove specific items without having to redo the entire order. We hope that helps! Best, The Order.co Team

MM

Miranda M.

Studio Manager

Health, Wellness and Fitness

### "Soul loves Order!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 9, 2025

So far I have had a really positive experience keeping my place of business stocked with everything I need.

Pros

Order has everything I could possibly need. I like that it gives me a heads up when something may be out and then shows me another option.

Cons

It can be hard to navigate the website to find what I need quickly. I wish there was an option for categories.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 19, 2025

Hi Miranda, Thank you so much for your positive review! We’re thrilled to hear that Order.co has been helpful in keeping your business stocked. Regarding your note about categories, here’s a helpful article that walks you through adding and editing product categories to make finding items quicker and easier: https://ordercompany.zendesk.com/hc/en-us/articles/34459823135639-Add-and-Edit-Product-Categories We hope that makes navigation a bit smoother! Best, The Order.co Team

[View all Reviews](https://www.capterra.com/p/161813/Order-Software/reviews/)

## FAQs

Order.co supports ACH payments, credit cards, and payment processing platforms. Businesses can also access extended net terms such as Weekly Net-45 or Monthly Net-60 to improve cash flow flexibility.

Yes. Order.co automates PO generation from approved requests and sends them to suppliers via email, phone, or ecommerce platforms. This reduces delays and frees up time for strategic tasks.

Yes. Order.co includes automated 3-way matching to verify that ordered items were received and invoiced correctly. This helps prevent duplicate payments and invoice errors.

Order.co provides centralized order tracking from approval to delivery. You can monitor status updates, fulfillment progress, and vendor performance in a single dashboard.

Yes. Order.co supports multi-location purchasing and reporting. It breaks down spend by user, location, and line item, helping businesses manage distributed operations more efficiently.

Order.co offers API integrations and data exports to sync purchasing data with accounting platforms. This helps close books faster and reduces manual data entry.

Order.co pays vendors directly and sends businesses a single monthly invoice. This reduces the number of individual payments companies need to manage and helps simplify reconciliation across multiple suppliers.

### Have more questions?

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## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Order.co’s own online content in August 2025, including the product's website and its social media channels.
    

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