---
title: "ELMO Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ELMO Software - reviews, pricing plans, popular comparisons to other Training products and more."
source_url: "https://www.capterra.com/p/161821/ELMO-Software/"
page_type: "product"
language: "en"
---

# 

 ELMO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ELMO Software

## What is ELMO Software?

ELMO Learning Management assists HR teams with managing organisational learning and development initiatives. With access to 400 + online courses organisations can create, customise and repurpose eLearning courses to meet business objectives. The solution aims to ensure compliance, improve employee engagement, accelerate employee training, and support organisational goals.

## What is ELMO Software used for?

[Training](https://www.capterra.com/training-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)

Top alternative

Featured

Overall rating

Based on 248 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

3%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ELMO Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://elmosoftware.com.au/&name=ELMO Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ELMO Software

4.5 (248)

VS.

[4.3 (1,924)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (248)

Ease Of Use

4.3 (1,923)

Value For Money

4.3 (164)

Value For Money

4.2 (1,579)

Customer Service

4.3 (177)

Customer Service

4.1 (1,652)

## ELMO Software alternatives

Highest Rated

[4.9 (4,855)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,537)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,306)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,382)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/161821/ELMO-Software/alternatives/)

## FAQs about ELMO Software

Overview

### What problems does ELMO Software solve?

ELMO Software solves fragmented HR administration, paper-based employee records, slow onboarding, and hard-to-track training, leave, and performance review workflows by centralizing them in one system with reminders, progress tracking, and clear dashboards. HR teams, managers, and compliance-heavy organizations benefit most, especially when coordinating large or distributed workforces.

Answer based on 183 reviews

Overview

### Which roles and teams benefit most from ELMO Software?

ELMO Software is most used by HR and people teams, administrators, and business operations leaders who manage employee records, onboarding, performance, and compliance workflows. Finance and analytics staff use it to improve reporting accuracy, while executives and frontline managers rely on it for workforce visibility, approvals, and policy oversight.

Answer based on 248 reviews

Overview

### What company size and industries is ELMO Software built for?

ELMO Software is built mainly for midsize businesses, which make up 43% of reviewers, and is most common in hospital and health care at 10%. It serves HR and finance professionals, business owners, and C-suite leaders, with additional adoption among small businesses at 34%, enterprises at 23%, education management, and financial services at 7% each.

Answer based on 248 reviews

Features and Usability

### What are the key features of ELMO Software?

ELMO Software includes core HR features like recruitment, onboarding, leave management, and employee self service, plus learning management with course builder, learning paths, quizzes, and compliance tracking. Differentiating features include performance review management, goal tracking, 360 degree feedback, configurable workflows, single sign on, and real-time reporting.

Answer based on 111 reviews

Integrations

### Which third-party tools and platforms does ELMO Software integrate with?

ELMO Software integrates with Xero, Bundy, and Microsoft SharePoint, with additional catalog connections to Indeed for Employers, LinkedIn Jobs, MYOB Business, and Seek. These integrations span payroll and accounting, time clocks, document management, and job advertising, covering common HR and workforce management workflows.

Answer based on 13 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ELMO Software?

ELMO Software is generally easy to onboard for employees and less tech-savvy users, who often find navigation, reminders, and progress tracking straightforward. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins may need more time for setup, course building, and certain modules, where support quality can vary.

Answer based on 56 reviews

Getting Started and Support

### What customer support options does ELMO Software offer, and how do users rate the experience?

ELMO Software offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and effective during implementation and ticket handling, with some issues resolved within 24 to 48 hours. Still, some reviewers report needing to chase responses, unclear guidance, and inconsistent follow-through on complex problems.

Answer based on 30 reviews

Features and Usability

### How good are ELMO Software modules?

ELMO Software offers user-friendly HR, onboarding, learning, and performance modules that many teams find easy to set up and complete. Small business and HR users often like the clear layout and interactive training, though some mention uneven integration between modules, dated course-building tools, and search or content management limits.

Answer based on 23 reviews

Features and Usability

### What features does ELMO Software offer?

ELMO Software provides a broad HR and learning feature set that covers common business needs and is generally easy to use. HR teams and everyday employees often like the accessible design, leave management, and online access, while some users report missing collaboration tools, limited learning features, and inconsistent feature quality across products.

Answer based on 23 reviews

## Who uses ELMO Software?

Based on Capterra reviews from the past 4 years

Talk to a software expert

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tailored to your business needs

## Features

AI summary

Based on 5,566 Training reviews

Capterra reviewers highlight these as the features buyers value most when choosing training software:

-   **Learning Management** (**42%** of reviewers rated this feature as critical)
-   **Self-paced Learning** (**40%**)
-   **Course Management** (**41%**)

ELMO Software supports **Learning Management** and **Course Management**, giving teams a clear way to deliver training content and organize courses across the business. However, it does not include **Self-paced Learning**. Instead, it offers other highly rated capabilities, including **Learner Portal** (**41%**), **Training Administration** (**39%**), and **Tests/Assessments** (**36%**), helping businesses manage training access, coordinate learning programs, and measure employee understanding.

Learning Management

4.4 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Organize and track educational activities

Course Management

4.5 (67)

64.18% of 67 reviewers that rated this feature as important or highly important

Create, organize, and assign courses to users

Learner Portal

4.6 (67)

64.18% of 67 reviewers that rated this feature as important or highly important

Students can access materials and communicate with instructors via their online student profile

Training Administration

4.7 (37)

64.86% of 37 reviewers that rated this feature as important or highly important

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Tests/Assessments

4.4 (49)

53.06% of 49 reviewers that rated this feature as important or highly important

Create tools to measure student retention of learning material and lessons

Payroll Management

4.3 (46)

60.87% of 46 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

ELMO Software 207 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Academic/Education: Software specialized for schools (K-12 & Post-Secondary)
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assignment Management: Assign issues and tasks based on availability or required skills
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Time Capture: Automate recording of time to reduce human error
- Background Screening: Researching and validating a person's criminal, educational, job or financial records
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Bonus Management: Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Built-in LMS: LMS functionality built-in for content delivery
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Management: Build, track, and maintain relationships with candidates
- Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes
- Candidate Tracking: Record interactions, notes, and developments with candidates
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates
- Categorization/Grouping: Organize and group data or items based on various criteria
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Chat/Messaging: Communicate using direct chat or messages within the system
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels
- Competency Management: Catalog, manage, and develop employee skill sets
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times
- Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses
- Corporate/Business: Software specialized for corporate use
- Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students
- Course Management: Create, organize, and assign courses to users
- Course Tracking: Track which progress and course materials have been completed by each user
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Blending: Merge data from multiple sources to a single data set
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Transformation: Translate EDI formats into data suitable for use with company applications.
- Data Visualization: Graphical representation of data
- Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eLearning Companies: Software specialized for companies that sell courses/content
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Handbook: Create and share a new employee handbook with helpful information
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance
- Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Self Service: Gateway through which employees can access the system
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Retail: For Retail Stores
- Forecasting: Form predictions based on past and present data/trends
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Goal Management: Allows employees to set and manage work or career related goals
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals
- Interactive Content: Allow the audience to interact or engage with the content
- Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning
- Internal HR: Designed to be used by internal recruiters or HR hiring managers
- Interview Management: Create and track interviews with a reminder system
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Job Management: Manage and track all job information and associated tasks
- Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
- Job Requisition: Request a new hire, explain the need, and determine available budget
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Leave Tracking: Manage and track employee attendance
- Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees
- Messaging: Communicate using messages within the system
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile Learning: Access for students to complete learning materials on mobile platforms
- Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device
- Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Currency: Manage and handle various international currencies
- Multi-State: Pay employees in multiple states with correct tax deduction amounts in each
- Multiple Data Sources: Allows users to manage data from a number of sources
- Negative Feedback Management: Identify, track, and respond to negative feedback
- Nominations: Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Online Time Tracking: Track employee and task times using internet connection
- Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts
- Orientation Workflow Management: Create orientation programs for new employees or students
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Outsourcing: Delegate payroll processing to third party vendors
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Peer Appraisals: Peer/teammate feedback and review on individual's performance
- Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization
- Performance Appraisal: Evaluation process that provides feedback on an employee's job performance
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Policy Management: Create, manage, and track policies and procedures within an organization
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Quizzes: Brief assessments used to measure knowledge and skills
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Recognition Tracking: Track accrued recognition and rewards at an individual employee level
- Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers
- Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs
- Resume Search: Search through the software for stored resumes
- Review Cycle Tracking: Follow the progression of a task associated with performance reviews
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shift Swapping: Managing and trading shift details between employees
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers
- Spend Analysis: Review and uncover trends in spending activity
- Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts
- Succession Planning: Planning, tracking and developing internal talent for future key position filling
- Survey Builder: Create and manage surveys
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously
- Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Task Management: Create, manage and track all task activities and progression
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)
- Training Companies: Software designed for companies who offer training programs to clients
- Training Management: Track employee/learner's progression through training programs
- Transcripts/Chat History: View messages sent by both parties during the chat conversation
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Video Conferencing: Connect with meeting participants remotely over video
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Wage Garnishment: Automatically subtract garnishments from wages
- Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (248)

4.4

Based on 248 reviews

## Pricing

Value for money

4.3 (164)

### Starting price

Free trial not available

Value for money

4.3 (164)

4.3

Based on 164 reviews

## Integrations

[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (177)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (177)

4.3

Based on 177 reviews

## User reviews

Overall rating

4.5

Based on 248 reviews

Filter by rating

5(150)

4(80)

3(11)

2(1)

1(6)

Mentioned topic

Sorted by most recent

Nathan E.

Systems Administrator

Hospital & Health Care

### "ELMO HR Management software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 2, 2025

Pros

I primarily only use it as a end user, so from my point of view it is very simple UI easy to access information and manage my documents, I helped implementing it and the HR team loves it as it streamlined their operations immensely from the hiring process all the way through to their first day and beyond

Cons

I think the teething issues have been the biggest pain point and being in the IT and not having access did not help as we couldn't fix any of their technical issues easily but this was more on internal teams wanting to minimize access, now that it is more in the org it is getting better and hopefully next year it will be at its optimal potential

Switched from

[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)

To get a complete HR/Training platform in one

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HC

Heather C.

Learning and Capability Manager

Hospital & Health Care

### "Partnering with ELMO to accelerate learning, development and performance for our people."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2025

We moved to our own ELMO offering in 2020 when we were sold by our parent company. The advice, expertise and on-going support since then has been amazing and we have developed a wonderful partnership with ELMO that has enabled us to build an awesome learning culture.

Pros

ELMO provides us with all the essentials to create a great learning & capability development culture. We use learning, performance and survey modules to provide a seamless experience for our people that supports their on-the-job development, continuing professional development requirements, performance and development goal setting and actions, and competency assessments.

Cons

The biggest challenge has been to modify the way we were doing things to fit the best practice model but on one occasion, ELMO was able to help us to customise the competency part of the performance module to provide us with great solution.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JE

Jody E.

Payroll Specialist and HR Generalist

Veterinary

### "Elmo Payroll and HR Core excellent to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2025

I really enjoy working with the Elmo payroll and HR Core products, very user friendly, easy to learn and apply.

Pros

It is a user friendly program between Elmo payroll and HR Core. The extra products i.e. mobile app is also user friendly for all staff to use.

Cons

As we currently use SWAG for staff to log on and off, as well as complete leave requests, i would really like them to be able to use something more compatible to link in with Elmo.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AM

Azzaya M.

HR Officer

Health, Wellness and Fitness

### "HR Officer"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 12, 2025

I find ELMO as great product and enjoy using the system. Our team attended the events like "Unlocking potential: Be Future Ready with ELMO" and loved their update and engagement with their customers.

Pros

I have been using ELMO for the last 2 years. We started with HR core and extended it to recruitment, onboarding, and other modules. We keep extending through other HR functions, and we are now in discussion of having ELMO analytics, reward, and recognition. I also love to see improvements and changes through various modules.

Cons

We realised that some data not transferable from ELMO HR Core to ELMO Payroll

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TD

Troy D.

Learning and Development

Non-Profit Organization Management

### "Overall a good experience so far"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 14, 2025

Overall I have enjoyed using Elmo, there seems to be a big shift towards user engagement which has been very positive and they are open to feedback. Overall it fills most of our requirements

Pros

Modular software so it is highly customisable.

Cons

Takes some time to get used to how to use the program. Can be difficult to get pricing indications.

Alternatives considered

[EmployeeConnect](https://www.capterra.com/p/160309/EmployeeConnect/)

[HiBob](https://www.capterra.com/p/156106/Hibob/)

[Rippling](https://www.capterra.com/p/172127/Rippling/)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reasons for choosing ELMO Software

Australian company, price, modular system.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CS

Chris S.

People and Culture Coordinator

Recreational Facilities and Services

### "If you can get it to work the way you need, it works great!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

April 6, 2025

The system is tricky for people who aren't systems oriented. It would work well for corporate offices but without an app is tricky for organisations that do not have laptops or computer access for every team member. When the automation is able to be configured to your exact needs it works REALLY well.

Pros

Workflows are useful for automating onboarding. The ELMO team are quick to respond most of the time

Cons

The modules often don't mesh well with each other, there's no app and the system feels outdated and information is kept in several different places and can take some getting used to. however is being updated regularly

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CD

Caterina D.

Payroll Coordinator

Human Resources

### "The ELMO Experience!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 25, 2025

Overall the support has been good in our journey. We are still very early days so have a lot to learn but it has been a fun experience learning along the way

Pros

The ability to publicly recommend employees and rewards them. Its nice to see such a strong rewards program and seeing people acknowledge every ones efforts.

Cons

I wish they had instant push notifications instead of emails, as I do think we are in an era wear people respond to push notifications more often.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RN

Richard N.

CEO

Entertainment

### "Buyer beware - this software is a scam"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 19, 2023

The single worst engagement we have ever had in 17 years of doing business. Avoid at all cost.

Pros

On face value it appears good, but in reality they claim it can do all sorts of things that it just can't do.

Cons

\- Highly deceptive sales process - they won't let you preview the product or test it in any way before signing up. - False sales; salesperson promised us features that don't exists - Completely non existent customer support - Outdated, clunky and buggy software - parts of it even rely on Flash, which hasn't been supported on Apple products since 2007 - They're quick to refer to their inhouse legal team when you want to question the contract and won't entertain ideas of leaving the platform BEWARE! We've been trapped and are now locked in for three years with a complicated and completely unusable product. It's an absolutely disgusting team of people who have no respect for the customer at any stage of the journey - they just want to get you signed up and then you're treated like garbage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Andrew W.

Administration Assistant

Individual & Family Services

### "ELMO - The 21st Century nightmare of HR"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

November 14, 2023

Hate is a strong word. Would prefer to use despise, which is frankly worse. Cannot believe that anyone would pay such a huge amount of funds towards such an underdeveloped project. I guess we got pulled in by the sales team that marketed with ' Yes we can ' to later find out that they could actually not, worse than that, that option never existed. Felt like a test dummy for Xero integration, with nobody really knowing how to fix the issue and is still unresolved 3 years later.

Pros

Forms provide flexibility in development. Employee management of documentation is easy.

Cons

Lost most of my hair setting it up, lost more trying to change how departments wanted it to run, and more when trying to sort out their software bugs for them. It is badly managed, badly put together hodgepodge of software that has no place in being part of the HR realm.

Switched from

[Humanforce](https://www.capterra.com/p/122077/Humanforce/)

Ento was limited and had no capacity for what we needed after we hit 1-- employees. We still use this for rostering bur thats all.

Alternatives considered

[Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/)

Reasons for choosing ELMO Software

Among others, We were purchasing EH and then when I got back from a week away, we had purchased ELMO. Yay!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Alan B.

Human Resources Generalist

Hospital & Health Care

### "Easy to use and updates team on policies and procedures"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 22, 2023

Before an HRIS was implemented, most records were kept in printouts and physical copies rather than in a centralized location. Since ELMO has been introduced, it is simple to look up an employee's past and see how their performance has been handled.

Pros

Superb Customer Service and Support Staff: Throughout both the pre- and post-implementation phases, I received assistance that was competent, fast, and effective. Simple Leave Request Form with Leave Balance View. And to conduct evaluations for supervisors to examine. The dashboard is also quite helpful for data retrieval.

Cons

One email will be sent upon enrollment in a new course. As a gentle reminder, I prefer many reminders. The employee data part is not as aesthetically pleasing as the rest of the screen display.

Switched from

[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)

[greytHR](https://www.capterra.com/p/150850/greytHR/)

Excellent usability; facilitates widespread dissemination of current policies and practices. Capable of managing a sizable workforce and keeping a record of their comments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

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