--- title: "SMILE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SMILE Software - reviews, pricing plans, popular comparisons to other API Management products and more." source_url: "https://www.capterra.com/p/161825/Smile/" page_type: "product" language: "en" --- # SMILE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SMILE ## What is SMILE? Smile is a web-based software platform for end-to-end communications management including activities documentation & analytics for enhanced family engagement. Smile helps you provide family members of residents in Senior Living Communities the opportunity to more effectively interact with the staff caring for their loved ones. ## What is SMILE used for? [Long Term Care](https://www.capterra.com/long-term-care-software/)[API Management](https://www.capterra.com/api-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMILE?[Manage this product listing](https://www.g2.com/products/smile-2021-11-15/claim_requests/new?auto=true) ## SMILE Overview Updated September 2026 AI summary SMILE offers cloud-based scheduling and management tools designed for small businesses in the long-term care sector. It provides features for activity planning, calendar management, charting, and communication, with dedicated options for home care providers and nursing homes. The platform aims to support daily operations and coordination in home health care and facility-based settings. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMILE 5.0 (1) VS. [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price $0.01 Per Month Starting Price $325 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (2,902) Value For Money 5.0 (1) Value For Money 4.5 (2,333) Customer Service 5.0 (1) Customer Service 4.6 (2,161) ## SMILE alternatives [4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (5)](https://www.capterra.com/p/164513/eMAR/#reviews) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars ## FAQs about SMILE Overview ### What company size and specific industries is SMILE built for? SMILE is designed for senior living communities and the families and residents they serve. It is built for organizations in the senior care and retirement living sector, making it suitable for providers focused on managing communication and support for older adults and their families. Features and Usability ### What are the key features of SMILE? SMILE offers calendar management, scheduling, and activity planning for coordinating daily tasks and appointments. It also includes communication management, lead management, and charting, plus resident assessment and home health care management features for activity departments, home care providers, and nursing homes. Integrations ### Which third-party tools and platforms does SMILE integrate with? SMILE integrates with Omnisend for marketing workflows. The catalog data provided here names Omnisend as the confirmed third-party connection, making it the key integration to note for teams linking SMILE with email and campaign tools. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does SMILE offer? SMILE provides live online training and webinars to help teams get started. Live online sessions support guided instruction and question handling in real time, while webinars offer structured presentations that can cover setup steps, feature overviews, and basic product guidance. Getting Started and Support ### What customer support options does SMILE offer? SMILE provides 24/7 Live Rep and Chat support for users who need help at any hour. Support experiences cannot be summarized from user feedback here, so only the listed contact options can be confirmed. ## Features AI summary Based on 158 API Management reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating Long Term Care software: - **HIPAA Compliant** (**67%** of reviewers rated this feature as critical) - **Patient Records Management** (**64%**) - **Claims Management** (**58%**) SMILE includes other capabilities that Capterra reviewers also consider important, such as **Scheduling** (**67%**) and **Charting** (**57%**). These features help long term care teams coordinate appointments, document resident care accurately, and keep daily operations organized, providing teams with better visibility into care delivery and staff workflows. Calendar Management Track and manage schedules and meetings via an integrated calendar Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat For Home Care Providers Specifically for in-home care services For Nursing Homes Specifically for nursing homes Home Health Care Management Manage the care, assistance, or services that take place in patient's home SMILE 7 features ### All Features - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - For Home Care Providers: Specifically for in-home care services - For Nursing Homes: Specifically for nursing homes - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Scheduling: Plan availability and assign specific time slots for tasks and resources --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $0.01 Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AD Ashish D. Web Developement & Game Submissions Entertainment ### "Highly Recommend this App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 15, 2023 Rewards Program Pros Ease of use. Like the UI and seamless integration with shopify. The user experience is amazing too. Cons On the Pricing point it could be a bit cheap. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.