# Page 2 | Bravo Store Systems Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Bravo Store Systems the right Point of Sale solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161834/Bravo/reviews --- Bravo Store Systems 4.6 (38) [View alternatives](https://www.capterra.com/p/161834/Bravo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Bravo Store Systems ## Showing most helpful reviews Showing 26-38 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LR Leo R. Chief Operating Officer Luxury Goods & Jewelry Used the software for: 2+ years ### "Active Bravo User" January 29, 2019 5.0 Thank you Bravo team! Pros Everything you need in a Pawn Shop POS. Inventory has become a lot easier and their support team is exceptional. Highly recommend! Cons Needs MLA compliance form for Mobile App renewals. Easy fix perhaps: 1) ask the renewal customer if they are active duty or dependents of... 2) if yes, block renewal and send MLA covered borrower in-store. Review Source SW Steven W. Owner/partner Retail Used the software for: 2+ years ### "Best pawn software hands down!!!" January 8, 2019 5.0 Great job!!! Great software!!! Pros I like the idea that customers can use mobile pawn and pay pawns,layaways, an even shop your in store inventory all in one easy to use app. I also like the customer services bravo gives. They are always a phone call away an I even have had the CEO message me when I needed help. Who does that? Bravo does. Perfect, easy to use software. Cons The only con I can think of is the fees for eBay, buya, text messages, etc... I understand that there is a cost but I honestly would like to see that included into my monthly price. Review Source MG Meddena G. OWNER Retail Used the software for: 2+ years ### "The best software out there" March 8, 2019 5.0 I have found overall that BRAVO is a great company to do business with! Pros The system is easy to use and if you ever get stuck make a call and they answer your questions that day! I have never had an issue they could not walk me through with in a few minutes! Love BRAVO Cons Dealing with the scrap gold and silver seems to be a small issue - but I am sure I just need to make a call - when I have a chance ;) Review Source CH Chris H. General Manager Used the software for: 2+ years ### "Bravo is easy to use and navigating the system becomes almost second nature." February 21, 2019 5.0 Pros The customer service of Bravo and there knowledge of the system is top notch and they are always will to tell you or show you how to do something with in Bravo. Cons I would like more customer answers or reviews when leaving a comment on the solution center help desk. Review Source MS Mathew S. President Retail Used the software for: 2+ years ### "Best software on the market!!" November 16, 2019 5.0 Overall experience has been awesome from day one. Switching to bravo has paid for its self many times over. Pros My favorite feature is the Jewelry Master. It makes pawning and pricing jewelry easy and consistent. Just enter the necessary information and bravo comes up with the price. Bravo makes eCommerce a breeze, with the integration with eBay and our branded website. Bravo is simple to use, and has so many features I can't name them all. They are constantly added new features and make bravo better every month. Having two location, We love the cloud base software so both stores are linked together. We share a customer base between both stores, so if a customer is added its available company wide with all their data and prior transactions. I also have bravo installed on my Microsoft Surface, so I can access both stores and pull reports from anywhere just like I was sitting in the store. Ad-hoc reporting is a game changer. Build any report you can think of and data is populated in a workable format. Customer support is AWESOME and has never let me down. Cons I can't really come up with any. Certainly I would like to have some features tailored more to how I want them. Review Source jW jerry W. owner anager Used the software for: 2+ years ### "good overall product" March 23, 2018 4.0 Pros simple to use . menus easy to navigate good gun log and easy to pull up customers excellent options for detailed reports Cons hard to keep printers for labels connected and no tech support for them not enough options for online policies Review Source DL David L. owner Used the software for: 1-2 years ### "Bravo Pawn systems" February 8, 2019 5.0 looking forward to growing with bravo.... prior to bravo we would hand write every contract and never realized how easy it would be to go electronic Pros Ease of use keeping track of all of our products the ability to add notes easily look up history of an item or customer Cons really don't have any cons the support team is available to help right away and if the associate isn't able to help he will get another team leader Review Source AL Alexander L. Assistant manager Retail Used the software for: 2+ years ### "we at patriot gun and pawn have had a wonderful experience with using bravo " July 12, 2017 5.0 We love the bravo product as well as the bravo team. they have become great partners to us. Pros We love the ease of use of the software. The customer service is world class. We enjoy the training videos, they make training new employees a breeze. We are also huge fans of the data storage in the estimator. Intsapawn in revolutionizing the pawn industry. Cons Cost of modules which in my opinion are basic pawn shop tasks such as trades. that all i would say about cons. Review Source SR Samuel R. Owner Retail Used the software for: 1-2 years ### "Best Pawn Software, hands down" January 17, 2016 5.0 Pros The ability to manage, pawns, consignments, inventory. In the pawn industry you have heavy regulations requiring you to hold items for x days until you can resell, or x days on a loan term. I also spend only 30 min a month doing quick books reconciliations. This software does it all. I also do about 2k monthly sales via there automated online channel www.buya.com which is growing fast! Also automated my ATF log book saving me 30min daily. Cons Vendor is great! Product can have a few extra unneeded steps sometimes. Review Source MD Mike D. Owner Used the software for: Less than 6 months ### "Bravo Software is everything you need to take your business to the next level and beyond." March 29, 2018 5.0 Pros Easy to navigate, even with little or no computer skills, you'll be using Bravo like a pro in just a few days. Using the Ad Hoc Reporting, you can create 100s of custom reports, seeing what you want to see. Support is top notch! Cons I would prefer a written software manual with a tab for each category rather than looking for answers to questions in the Solution Center. Upside is the Solution Center has all the answers to your questions and is easy to navigate. You can even print out the answers to your questions and create your own manual. Review Source JG Jeff G. President Banking Used the software for: 1-2 years ### "They exceed my expectations everyday!" November 8, 2019 5.0 Just what I titled this, Bravo Pawn Systems exceeds my expectations on a daily basis. Thank you. Pros Their customer support is awesome and never lets me down. The features that Bravo offers continuously amaze me. The ability for Bravo to give us suggestions on loans or buys is invaluable. This includes viewing what an item has sold for at other stores works for me... Cons There is a learning curve to the basic operation of this software as some things are not intuitive. The pros out weight this curve as the customer service will blow you away. Review Source MM Michael M. Retail Used the software for: ### "We Love Bravo and the POS system" January 4, 2014 5.0 Pros I like having the ability to sell my merchandise 24-7 and having my whole inventory on the web. We also love the consignment module. I can't wait for the eBay API. Cons We want the eBay API sooner than later. We also would like to sell more on Buya. Review Source KF Kenny F. Owner Retail Used the software for: Less than 6 months ### "Avoid before you regret it like I do!" April 9, 2015 1.0 Pros Cloud-based seemed like great idea. Not with this company! Cons Their service. You pay several hundred a month for service and then before I even opened for my first day of business, I lost my IP address due to power outage. They wanted extra to reset the IP address. Extremely rude when I complained. All they care about is hitting you with fees above your monthly service. No service or customer appreciation at all! Avoid them! Wish I had! Review Source Similar Products Featured