--- title: "SmartHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/161864/SmartHR/" page_type: "product" language: "en" --- # SmartHR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartHR ## What is SmartHR? Performance management, statutory compliance reporting, talent management, time and payroll management for companies of all sizes. ## What is SmartHR used for? [Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[PEO](https://www.capterra.com/peo-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartHR?[Manage this product listing](https://www.g2.com/products/smarthr-smarthr/claim_requests/new?auto=true) ## SmartHR Overview Updated August 2026 AI summary SmartHR provides cloud-based human resources and payroll management for businesses of all sizes, supporting key functions such as applicant tracking, onboarding, payroll, employee database, and time tracking. It includes features for performance and goal management, recruitment, offboarding, and succession planning, with deployment on Windows, Linux, and web. Training and chat support options are also available. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartHR 4.0 (6) VS. [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (6) Ease Of Use 4.3 (1,932) Value For Money 3.6 (5) Value For Money 4.2 (1,588) Customer Service 3.2 (6) Customer Service 4.1 (1,661) ## SmartHR alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) [4.2 (458)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113109/ADP-TotalSource/) ## FAQs about SmartHR Features and Usability ### What are the key features of SmartHR? SmartHR offers applicant tracking, recruitment management, onboarding, offboarding, and employee database tools for HR administration. It also includes payroll management, time tracking, time & attendance, performance management, 360 degree feedback, reporting/analytics, and succession planning, plus goal management, reminders, templates, and workforce management. Getting Started and Support ### What training and onboarding options does SmartHR offer? SmartHR provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does SmartHR offer? SmartHR provides chat support for users who need help with the product. No reviewer feedback about support is available here, so the user experience with response speed, helpfulness, or issue resolution cannot be described from this data. ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) SmartHR supports all three features that reviewers identify as most important: **Payroll Management**, **HR Management**, and **Employee Database**. Combined, these capabilities help businesses manage pay accurately, handle core HR processes in one place, and maintain organized employee records, allowing teams to work more efficiently and make better workforce decisions. Payroll Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Database 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Time & Attendance 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy 360 Degree Feedback 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Performance Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems Recruitment Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization SmartHR 17 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Goal Management: Allows employees to set and manage work or career related goals - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 3.8 (6) 3.8 Based on 6 reviews ## Pricing Value for money 3.6 (5) ### Starting price Free trial not available Value for money 3.6 (5) 3.6 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (6) 3.2 Based on 6 reviews ## User reviews Overall rating 4.0 Based on 6 reviews Filter by rating 5(2) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Human Resources Assistant Food Production ### "SmartHR- The Future of HR Management Systems " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 19, 2021 Despite a slow start in getting familiar with SmartHR, I have found the experience very smooth. The user friendliness is fairly good. Pros The seamless connection between HR and the payroll function makes it easier for payments and remittances. The interface is easy to navigate through. Cons I feel there should be more provisions for personal information Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Leah CR C. admin officer Information Technology and Services ### "SmartHR" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 October 30, 2019 technical problems Pros was the first time to use a system and getting rid of paperwork files Cons it was expensive to pay the license. the support team was not readily available Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Patience M. Marketing and Communications Officers Financial Services ### "Do away with leave forms" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 8, 2019 User friendly and Its morden technology Pros Moving with with time as we do away with paper. Online leave application Cons Very expensive in comparison to other products on the market Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EZ Emma Z. Customer services Financial Services ### "Great product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 August 8, 2019 Good product easy to function keeping accurate record of work progress and leave days Pros User friendly it was easy to use the system with minimal supervision. Keep record or progress and performance Cons I would easy forget password so would constenly request for reset Switched from [HR Manage](https://www.capterra.com/p/128522/HR-Manage/) Company upgraded Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HL Heather L. Assistant Manager ### "SmartHR is easy to use and can be used on any computer platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 14, 2018 Pros It's extremrly easy to use and you can check in the status of an application or even apply for a new job on the site. Cons The notifications for follow up on pending applications could be updated. I don't have an organized way of reaching out to an applicant once the application is submitted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Gaspar G. Planificador de Manutenção Food & Beverages ### "Good visual presentation easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2018 Control without much effort in the management of human resources Pros Easy to schedule holidays and absence control in an efficient way, and this tool helps to control and manage the skills of workers, especially in the management of human resources helps a lot Cons The tool does not alert me in terms of excessive numbers of vacations which is for the worker to schedule his holidays without exceeding or accumulating excess days Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.