--- title: "Intulse Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Intulse Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/161865/Intulse/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Intulse Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Intulse ## What is Intulse? Cloud VoIP services for businesses from Intulse. 100% US-based support. Feature-rich hosted VoIP service. Enterprise-grade voice, fax, text, and mobile app at small business pricing. Get business VoIP phone service with CRM integrations (Salesforce, HubSpot, Zoho, and many more). We handle all of your system setup. Managed VoIP services from Intulse means no hassles or headaches. Friendly, available & knowledgeable live support (100% US-based). Flexible device options (BYOD or buy/rent from us). ## What is Intulse used for? [VoIP](https://www.capterra.com/voip-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Telephony](https://www.capterra.com/telephony-software/) Overall rating Based on 132 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 3% Starting price $42 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Intulse alternatives Highest Rated [4.7 (893)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (14,700)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (470)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/161865/Intulse/alternatives/) ## FAQs about Intulse Overview ### What problems does Intulse solve? Intulse solves missed-call follow-up and location-bound phone access by routing business calls to desk phones, laptops, and mobile devices while sending voicemail recordings and notifications by email. It also supports call transfers, auto-attendants, call history, and routing visibility, helping distributed offices, reception teams, administrators, and multi-location businesses coordinate customer communications. Answer based on 74 reviews Overview ### Which roles and teams benefit most from Intulse? Intulse is most used by business owners, presidents, CEOs, and partners who oversee company communications and staff activity. Office and operations managers use it to manage calling workflows and administrative coordination, while sales, client services, financial advisory, and brokerage teams track customer conversations, follow up on leads, and support account relationships. Answer based on 132 reviews Overview ### What company size and industries is Intulse built for? Intulse is a hosted VoIP solution for small businesses and NPOs, with 98% of reviewers from small companies and Financial Services leading at 27%. It also serves Insurance organizations (16%) and Marketing and Advertising teams (6%), particularly those needing CRM integrations, unlimited call history, call recording, and VoIP. Answer based on 132 reviews Features and Usability ### What are the key features of Intulse? Intulse includes core cloud phone system features such as call routing, call transfer, auto attendant, call recording, and voicemail-to-email notifications. Differentiating capabilities include CRM integration with caller record pop-ups, a dashboard for call history and reporting, and softphone or mobile access that lets staff handle office calls remotely. Answer based on 62 reviews Pricing ### How much does it cost and what fees or limitations are included? Intulse starts at $42 per user per month for 2–4 users, falling to $36 for 5–9, $34 for 10–24, $28 for 25–99, and $26 for 100+ users. Listed plans include CRM integration, call recording, IVR menus, and mobile apps. Reviewers report mixed value perceptions, though some cite included features versus competitors’ add-on fees. Answer based on 15 reviews Integrations ### Which third-party tools and platforms does Intulse integrate with? Intulse integrates with over 20 third-party tools, including reviewer-confirmed Redtail CRM. Its catalog also includes CRM and agency platforms such as HubSpot CRM, Pipedrive, Less Annoying CRM, AgencyBloc AMS+, NextAgency, and QQCatalyst, alongside compliance and communications tools including Global Relay Archive and MessageWatcher. Answer based on 20 reviews Getting Started and Support ### How easy is it to onboard and train a team on Intulse? Intulse offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers find the phone system user-friendly and generally easy for staff to learn, especially with support. However, administrators handling configurations and teams learning advanced features may need more time, clearer documentation, and guidance during transition. Answer based on 10 reviews Getting Started and Support ### What customer support options does Intulse offer, and how do users rate the experience? Intulse offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as responsive, knowledgeable, and helpful with setup, migrations, training, and configuration changes. A smaller number report unhelpful post-sale assistance or difficulty resolving auto-attendant and call-tree setup issues. Answer based on 44 reviews Phone system ### How well does Intulse work as a business phone system? Intulse provides a flexible hosted phone system for desk, browser, and mobile calling. Small business and remote teams value call forwarding, transfers, virtual phones, call history, and compatible hardware. Some users report unreliable mobile app performance, inconsistent audio, and limited self-service access for extension or phone-setting changes. Answer based on 62 reviews ## Features AI summary Based on 2,539 VoIP reviews Capterra data shows that buyers of VoIP software rank the following features as their top priorities: - **VoIP Connection** (**69%** of reviewers rated this feature as critical) - **Screen Sharing** (**69%**) - **Online Voice Transmission** (**58%**) Intulse supports all three of the features reviewers rate highest: **VoIP Connection**, **Screen Sharing**, and **Online Voice Transmission**. Together, these capabilities give teams a reliable way to place and manage calls, collaborate visually during conversations, and maintain clear voice communication across locations, helping businesses improve day-to-day communication and respond faster to customers and coworkers. VoIP Connection 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection Chat/Messaging 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Mobile Access 4.6 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Call Routing 4.8 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Alerts/Notifications 4.6 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Transfer 4.2 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Transfers live calls to other agents Intulse 70 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it - Call Tagging: Highlight specific time marks for annotation and review purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Faxes: Create, edit, preview, and send faxes electronically - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - Group Messaging: Group messaging lets multiple people carry on a group conversation - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Online Voice Transmission: Transmit voice and other information digitally - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Sharing: Digitally share screen view with others - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Virtual Backgrounds: Upload or use pre-set virtual backgrounds during video meetings - Virtual Voicemail: Voice messages are stored online and accessible via a visual interface - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. Features 4.3 (132) 4.3 Based on 132 reviews ## Pricing Value for money 4.6 (109) [View pricing plan details](https://www.capterra.com/p/161865/Intulse/pricing/) 2-4 users $42.00 Per User,Per Month It includes: - CRM Integration - Mobile Soft-Phone App - IVR Menus and Call Recording - Software Dashboard - Time Based Routing - Virtual Receptionist - Conference Calling - Company Directory 5-9 users $36.00 Per User,Per Month It includes: - CRM Integration - Mobile Soft-Phone App - IVR Menus and Call Recording - Software Dashboard - Time Based Routing - Virtual Receptionist - Conference Calling - Company Directory 10-24 users $34.00 Per User,Per Month It includes: - CRM Integration - Mobile Soft-Phone App - IVR Menus and Call Recording - Software Dashboard - Time Based Routing - Virtual Receptionist - Conference Calling - Company Directory 25-99 users $28.00 Per User,Per Month It includes: - CRM Integration - Mobile Soft-Phone App - IVR Menus and Call Recording - Software Dashboard - Time Based Routing - Virtual Receptionist - Conference Calling - Company Directory 100+ users $26.00 Per User,Per Month It includes: - Mobile Soft-Phone App - CRM Integration - Company Directory - Conference Calling - Virtual Receptionist - Time Based Routing - Software Dashboard - IVR Menus and Call Recording Value for money 4.6 (109) 4.6 Based on 109 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[ Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[ Netskope One Platform](https://www.capterra.com/p/130671/Insightly/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (122) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (122) 4.7 Based on 122 reviews ## User reviews Overall rating 4.4 Based on 132 reviews Filter by rating Counts reflect reviews available in this feed. 5(76) 4(43) 3(9) 2(3) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Investment Adviser Representative Used the software for: Less than 1 year ### "Very responsive to requests. Has nearly all the features we could want." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2018 The ability to work with multiple offices in multiple locations and excellent customer support. Pros East of use. Dashboard is very handy, especially with multiple office locations in multiple states. The ability to integrate with our CRM, add notes, hot transfer calls to cell phones when on the way out, etc. Cons I wish it had a video conference solution, drag-and-drop on fax feature, as well as a drag-and-drop transfer solution on the dashboard for calls. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michelle T. Senior Executive Administrator Used the software for: 3-5 years ### "Great phone choice!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 2, 2025 Very good! They were very easy to work with and the training was good. Pros It integrated with our CRM and they were very responsive Cons It was hard to program things, I felt like I always had to get help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Investment Advisor Rep Used the software for: Less than 1 year ### "We expected more and got less" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 June 21, 2022 Pros I like that we can get our calls anywhere and our clients can't tell the difference. We work from anywhere we have cell service. We can call clients without having our cell number show up on their phone since most people don't answer a call unless they know the number. Cons We were told that the incoming calls would link directly into our client record in our CRM. That doesn't happen. Most times the incoming calls don't even show the callers name. The wireless headsets have been a problem for some of our users. They have replaced the headsets but issues still occur. Callers can't hear us or there is a big delay. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Associate Used the software for: Less than 1 year ### "Almost the whole enchilada!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2019 The overall experience has been fantastic. I've had to have a bit of a difficult setup for our phones, because each employee has their quick keys setup depending on their position in the company and who they interact with the most. On top of that, we had a couple employees become remote - so we had to rearrange the extension numbers for a handful of the phones. It took a few times to get it right, but the Intulse team was great in helping get it all figured out and working. We also really like the special toggle button they gave our admin team for when we have to close for a day or afternoon. It lets us toggle on/off a special voicemail message that explains our temporary close for the day just the way my boss wants it. Pros The dashboard that the company provides is great. I use it daily, and have introduced others in my company to it and they are beginning to use it all the time, too. I like the call feature that I can just copy a phone number from our CRM to the dashboard and hit call and the phone will automatically start calling the number. That's the big thing that has the other employees here using it besides the faxing from the dashboard. They made that real easy and the bookkeeper uses it all the time. Besides that, the app on the android is easy to use. We've implemented it with one of our remote employees, and we also wrote it into our emergency plan for use during times when we cannot get to our office due to some emergency. Cons I was hoping the chrome extension would work already. I know I'm already used to copying and pasting from our CRM into the call box in the dashboard, but I was really hoping the "click to call" feature was working for our office because most of our professional staff does not use the dashboard, and that would help them immensely. But, you win some and lose some. The other thing is it'd be nice if I could manage the extension setup on the phones, but I'm alright with having to go to them all the time to update them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Financial Planner, Benefits Consultant Used the software for: Less than 1 year ### "Helped cut down costs and saved time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2019 I found Intulse when our business experienced a significant uptick in call volume after securing a marketing agreement with a strategic partner. This presented new challenges since our employees mostly work out of separate offices or remotely. We needed to streamline communication between remote team members and track all client contact quickly and easily so that clients and leads did not fall through the cracks. With Intulse integrating with our CRM, our team was able to take on more client call volume regardless of their location, all while cutting down the time needed to find and manage that client's record and notes. Pros The integrations have saved me an incredible amount of money. Running a small business, expenses are always top of mind but during this initial growth phase, it can be difficult to find a new salary in the budget to help manage the growing administrative burdens. I made it a point to build our tech stack based on integrations between platforms so automation could replace the need to invest in more human capital. Its integrations with my other platforms has allowed me to be more productive at a fraction of the cost of hiring a new admin. And speaking of costs, they are not the only VoIP provider I vetted that could integrate with other platforms. But they were by far the most flexible and competitively priced for more value than I had anticipated. Frequent update and new features is another great pro to this company. As I mentioned, they are really very responsive to feedback and I've seen multiple updates in the past 8 months that solved minor issues I found and more. Can't wait to see what comes next. Cons The mobile app may be the only thing I feel needs work. A recent update was just released though and I haven't had a chance to fully explore the upgrade. But to be able to use the virtual phone through my cell phone without any degradation in call quality would be a tremendous positive for me and I'm frequently on the road. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA lisa A. Registered Associate Used the software for: 3-5 years ### "Best for sales and customer relationships" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 22, 2022 Overall, besides the "look" of the software on the mobile app, the functionality is great. It's easy to use! Pros I love that I can easily use my work phone when I am not in the office, and I can see the history of my calls with just a few clicks. Listening to voicemails is also very simple, and the email notification I receive is really helpful as a reminder to return calls. Cons I think the speaker option on the phone and on desktop can be improved, sometimes I need to double tap the button or sometimes it wont be speaker at all. Also, the user interface on the mobile app I think could be improved to look modern and even more simplified. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder, CEO & Chief Investment Officer Used the software for: 3-5 years ### "Very happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2022 Intulse has been fantastic. Their staff has always been friendly & very professional. But, arguably more important, they've been incredibly competent. They do what they say they are going to do in the time frame they promise. Pros Intulse has been one of the best tech related decisions we've ever made. Prior to working with Intulse, we were using another provider ... and we had tons of problems. With Intulse, our problems have gone to practically none and when we do have an issue, the Intulse team fixes it lightening quick. They have been fantastic. Cons Can't think of any reasons why I don't like Intulse, sorry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Intulse is a great company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2019 After working with dozens of vendors selling many technology systems, Intulse is at the top for having the customer service to back up all their promises. There are always issues and growing pains as you start with new software and hardware. It is the vendor that backs up the sale and issues with great support and Intulse did this. Pros Comparing many companies, I liked that Intulse was smaller and seemed to care about customer service and you knew you were talking to the same support when issues or changes arose. The software offered way more than we ever were expecting and I was shocked at how much more we could do with our phone system. Cons I have no downside to Intulse. Only downside is you need to have solid internet for VOIP service, but this is on your internet provider, not Intulse. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer I.T. Director Used the software for: 3-5 years ### "Intulse, the perfect solution, large or small" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2022 Excellent features, excellent support, extremely cost effective! Pros The rich feature set and excellent support after the sale. Enterprise quality service with a home-town support. Cons None. This solution replaced an Avaya enterprise system for a fraction of the cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Digital Marketing Director Used the software for: 1-3 years ### "Great product, reliable, minor flaws" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 15, 2019 Overall, my experience has been extremely positive. Their support is excellent, polite, knowledgeable and helpful. The phone system works well in office and remotely, wifi or 4G with minor call issues and hiccups. Pros The phone system is remarkably flexible, and offers everything that the bigger companies do but with more features and integrations than the "bigger" systems. I also like how flexible it is permitting remote work. Cons There have been some call quality issues, and some bugs that have been uncovered over time. That said, and to the credit of the Intulse team they have worked tirelessly to resolve those issues successfully each time. One of the biggest challenges is the need to frequently re-authenticate when opening their dashboard application. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161865/Intulse/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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