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Cetaris Fleet is a fleet maintenance software system used to streamline costs, save time, and improve operational efficiencies. Cetaris solutions provide maintenance teams with the tools to manage their assets every day: warranty and core capture, preventive maintenance, labor and productivity, and inventory management tools. With a steady flow of data, Cetaris users can continuously measure and optimize their operations in real-time with comprehensive reports and KPIs.
Provider
Cetaris
Located In
Canada
Foundation
1989
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
iOS, Android
Training
In Person, Live Online, Webinars, Documentation, Videos
Support
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum
For organizations of all sizes. We provide fleet maintenance solutions for Transportation, Oil and Gas, Distribution, Grocery, Telecom/Power, Construction, Bus, Retail and Repair Shops, and more.
Content Source: Cetaris
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Cetaris Reviews
Pros
It has allowed us to grow and expand our business in ways that would not have been possible without such an advanced, robust, and reliable system supporting us.
We have gained greater visibility on what is happening in the shop throughout the organization. We love how easy it is to move from one module to the next with hyperlinks on nearly everything.
The amount of details which helps for parts, repairs and labour. From the details and reports, I can have a good overview on how the technicians are doing.
Cons
Some of these tasks are very obvious things that I feel should have been included from the get-go. Tough getting the proper training when Covid hit and we have 4 different terminals.
When I dove into the training, I was overwhelmed with the amount of data collection it demanded.
As a result of the Cetaris implementation we realized a 51% reduction in road failures and a 15% reduction in maintenance costs within the first 18 months.
"Cetaris Fleet Maintenance Software "
Overall: In using Cetaris Fleet we are able to monitor our maintenance costs closer to become more productive and efficient in areas we didn't see before using this software. Working with the Cetaris team over the years they are always interested in your feedback on new enhancements that they are working on and/or new ideas that you may have. You feel like part of the team to grow this software.
Pros: The software is easy to use for the end user (Technicians).
Cons: As an administrator of the system I would like to be able to dig deeper into audit trails history.
"Cetaris is a great fleet management tool"
Overall: Long term customer through 2 fleets, Cetaris staff is long term and deal with same names. Support is good.
Pros: ease of use in all areas. improvements to warranty reimbursement, parts ordering and inventory, labor and scheduling., CPM and TCO reporting.
Cons: support can be cumbersome until process is understood. Implementation is detailed and takes time . Costs associated with changes to initial set up. integration with Mcleod could improve.
"50/50"
Overall: It's basically a big accounting software. Which, if that's what you're looking for - great. But not very user friendly with how our business operates.
Pros: Work order process is quick and easy. Equipment and parts profiles provide a lot of information and are easy to navigate.
Cons: Too technical from a user standpoint for many of our employees. Some pretty simple tasks require an insane amount of tedious clicking and required fields that might not be important to us. No ease of customization from a user standpoint. Way too many things require you to go through support or may not even be offered unless you pay more money. Some of these tasks are very obvious things that I feel should have been included from the get-go. Tough getting the proper training when Covid hit and we have 4 different terminals. A lot more that I can't think of right now.
"Keller Trucking"
Pros: With the implementation of Cetaris, our shop is now nearly paperless. The techs are all on the FIX app and all of the inventory counts are going through COUNT. We have gained greater visibility on what is happening in the shop throughout the organization. We love how easy it is to move from one module to the next with hyperlinks on nearly everything.
Cons: There are small things here and there that we find would be helpful to have. I wish the flow worked better between OPO and the accompanying work order. I do not like that I need change the status to closed on an OPO, click the hyperlink to the work order, then cancel out the OPO tab, to be able to close the work order. I wish there was a button to "close work order" in the OPO once it was closed similar to the button in a warranty claim. This would save time.
"Long time user"
Overall: Overall the experience has been excellent. Customer service is quick and responsive and goes beyond the call of duty when needed. The data from the system helps us track maintenance costs and equipment performance.
Pros: Software is very detailed and gathers data down to the component level of the repair. Data is easy to retrieve and use by management and shop level personnel.
Cons: Some screens are a little busy but that is to be expected for the level of detail that is collected
