# Page 2 | BHN Rewards Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is BHN Rewards the right Employee Recognition solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161911/Rybbon-Digital-Incentives/reviews --- BHN Rewards 4.8 (57) [View alternatives](https://www.capterra.com/p/161911/Rybbon-Digital-Incentives/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of BHN Rewards ## Showing most helpful reviews Showing 26-50 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LW Lorri W. Director Business Development Non-Profit Organization Management Used the software for: 2+ years ### "Rybbon gift card program" March 17, 2022 5.0 We are very satisfied. The ease of setting up campaigns, to tracking gift rewards, and receiving updated notices on the progress of the campaign, and the invoicing have made this an excellent tool for us. The added bonus: we don't pay for the rewards that are not satisfied. And Rybbon tracks all of that! We are very happy customers! Pros We discovered Rybbon when our events were forced to pivot to virtual from in-person. This program became invaluable as we needed a good incentive program that was attractive to attendees as well as sponsors. Rybbon was our answer. To be honest, once we utlilized this program, we did not explore any other options as Rybbon met all of our needs. The choice of gift cards and the ease of navigation made this software invaluable to the business development team at our association. Cons There were several features that we felt could be upgraded and we provided the feedback to Rybbon. They actually listened and responded with needed changes. Review Source CD Chintan D. Assistant Manager Financial Services Used the software for: 1-2 years ### "Amazing product - Great Platform for Reward Management" March 14, 2022 5.0 I really enjoyed using Rybbon. This is very simple but amazing application. Pros The entire user interface is superb! It is user friendly. I like the tracking of every reward as well. Cons I don't have anyone for now. May be the reporting portion. Review Source VR Verified Reviewer President & CEO Marketing and Advertising Used the software for: 1-2 years ### "Great way to boost on-line survey responses" October 26, 2018 5.0 When you're conducting survey work that is not inherently interesting to potential respondents, Rybbon Digital Incentives gives you the confidence you can find enough responses to complete your survey. Pros Software was truly easy to use, and synched up seamlessly with Survey Monkey. The software automated the fulfillment process so we could keep our focus with the survey work itself. Cons I didn't notice anything i disliked. Review Source JF Julia F. Field Marketing Manager Computer & Network Security Used the software for: 6-12 months ### "Easiest Virtual Gifting Platform for Global Use " May 24, 2021 5.0 We have had an excellent experience with Rybbon, it took us a little while to get our approval for use of Visa and Mastercard but once that was set up we have been using it non-stop. A fantastic platform for streamlining gifting and rewards for marketing programs in a virtual world. Pros Integrations with marketo, and surveymonkey, and ease with which we can send virtual gifts enabled a quick and easy transformation during the pandemic. Cons Integrations are a little complex to utilize. Much easier to send gifts from within platform. Financial reporting could be better. Reason for choosing BHN Rewards Yes Review Source RI Robin I. Director of Demand Gen Computer Software Used the software for: 6-12 months ### "Rybbon makes digital gifting easy and efficient" January 10, 2017 5.0 I've been with a few marketing teams that use Starbucks cards as a 'thank you' to webinar attendees. We've also used Amazon cards to incentivize prospects to attend a demo. It can really move the needle but it's always been pretty manual, difficult to track, and requires you to pay for the gift cards in advance (losing the money if they're never redeemed). Rybbon changes all that. You can order through their portal, set up your campaign, grab a token for Marketo, and you're done. You can track when a gift is redeemed and schedule a Sales follow up. The ease of use is one thing, but the lack of risk is another huge factor. If your allotted gift cards aren't used, you can return them for a refund or order new gifts in any increment you need. Awesome. This has made it possible for our team to try a variety of campaigns at no risk. Here's what I really like: - Amazing integration with Marketo, HubSpot and SurveyMonkey - Branding & customization of the gifting process from the sender's email address to the gifting page - 100% refunds in unclaimed gifts - Curated gift list that recipients can choose from - Tracking, reporting, and management by campaign Highly recommend fueling your funnel conversion. Pros \- Branding & customization of the gifting process from the sender's email address to the gifting page - 100% refunds in unclaimed gifts - Curated gift list that recipients can choose from - Tracking, reporting, and management by campaign Cons \-- UI is simple and intuitive but room for improvement in overall experience -- Could use more graphic options for customizing the Marketo token Review Source AW Amber W. Marketing Strategist Marketing and Advertising Used the software for: 6-12 months ### "Easy to Use, Great Customer Experience, Definitely Worth Using for Increasing Engagement" January 21, 2022 5.0 Overall, this platform has delighted ALL of my clients at SmartBug Media. I continue to recommend services as many of my clients love how easy it is to implement, how it increases engagement, and they're themselves are delighted when I sent them a giftcard as a celebration or thanks. Pros Rybbon is an EXCELLENT platform to help engage prospects that might otherwise not be interested in completing surveys, watching demos, or even just aiding in sending rewards to team members. It's so easy to use and implements so easy with HubSpot. Cons I really don't think there is anything I don't love about the software. I had a bit of difficulty with how to understand setting up and testing, but the customer service team went ABOVE and BEYOND to help. Alternatives considered [Sendoso](https://www.capterra.com/p/160537/Sendoso/)[Alyce](https://www.capterra.com/p/202790/Alyce/) Reason for choosing BHN Rewards Cost, Customer Service Review Source RJ Roland J. CFO Financial Services Used the software for: 6-12 months ### "Great platform for rewards program management" November 29, 2022 5.0 Great experience so far and we look forward to growing with Rybbon. Pros Ease of use, fast onboarding, ability to track rewards by recipient, great controls for budgeting and program monitoring, and ability to recover unused funds. Cons Better mobile accessibility may be useful for staff on the road using the rewards program. Review Source CH Charlie H. Graduate Student Higher Education Used the software for: 6-12 months ### "Simple, Effective Solution for Rewarding Study Participants" July 23, 2019 5.0 Pros Flexible set up to accommodate both having a list of potential reward recipients and starting from scratch. Easy to track and reward recipients. Automatic refunds are a pleasant surprise. Especially appreciate that Ribbon flags email addresses that have been previously submitted. Cons I experienced a glitch around people trying to complete our survey a second time and get paid again - it appeared that they were being automatically approved and receiving gift codes. I spoke with customer service and they informed me that what I was seeing hadn't actually taken place. So hopefully that's cleared up. Review Source MB Malia B. Creative Manager Marketing and Advertising Used the software for: 6-12 months ### "Easy to use and recipients are happy!" November 29, 2022 5.0 Pros BHN Rewards make it so easy to send out gift cards! The ability to select multiple retailers for the recipient to chose from ensures that the recipient is happy. Capabilities such as notifications if emails bounce, seeing if the reward has been accepted, and sending reminder emails are so helpful on this platform. Using BHN Rewards has made sending and tracking gift cards much easier! Cons There was a switch in ownership from Rybbon to BHN Rewards which was a bit confusing but now it is cleared up! Review Source NB Natasha B. Market Research Manager Market Research Used the software for: 1-2 years ### "Good for sending honoraria to survey participants" March 3, 2023 5.0 Pros Easy to use and navigate for domestic and international honoraria payments Cons I do not have any negative feedback on this. Review Source RP Rindy P. VP, Application Development Market Research Used the software for: 6-12 months ### "Great service" April 22, 2022 5.0 Very good experience Pros Customer support team is responsive. API is very useful. Cons Custom fields cannot be searched in UI, or added to reports Review Source MC Matt C. Account Executive Computer Software Used the software for: 2+ years ### "bhn" February 24, 2023 5.0 Pros Sending gift cards to leads and the ease of use Cons I wish there was a way to text the receiver the gift card link Review Source AK Anita K. Senior Statistical Analyst Non-Profit Organization Management Used the software for: 6-12 months ### "Saves us a lot of trouble1" September 3, 2021 5.0 Our respondents love it. They like being able to choose their rewards and we like being able to provide a reward quickly and easily. Pros Rybbon is very user-friendly. We can customize everything to our specific needs and our survey respondents really enjoy the variety of rewards available to them. All we have to do is add a small piece of code to our survey software (Voxco) to give respondents their reward. We're also planning on using the points system to pay our fieldworkers for collecting surveys. Cons Not exactly a flaw with Rybbon but the most difficult part of the process was to get permission to use the prepaid VISA gift cards in Canada. The Americans wanted some forms filled out to ensure we weren't going to be using the cards to launder money. A bit annoying given the work we do but I suppose it is a necessary evil. Review Source VR Verified Reviewer Associate Analyst Market Research Used the software for: Less than 6 months ### "Rybbon bound " February 15, 2019 5.0 Rybbon can be used quite effectively with Qualtrics to improve the Response rate as the people receiving incentive are more likely to answer properly . Pros \- Easy to use - makes providing incentive very easy - Support provided is also great - Great Security Cons \- Using this tool via API can be difficult to those working on it for the first time without any guidance. - The documentation on the API dose't help much - Using this API via third part servers can become a problem due to IP whitelisting (which is a dual sided sword as it provides security but also makes it hard to reach) Review Source DP David P. Professor Higher Education Used the software for: 6-12 months ### "Exceptional Service" July 12, 2019 5.0 The overall experience has been quite good. As a public institution of higher learning, we must adhere to very strict regulations on how we conduct our research and how we document the incentives for participants. Rybbon has been the perfect tool for us. Pros Rybbon has been exactly what we needed to implement a service of awarding digital gift cards to participants of surveys that we execute. The documentation that we need for internal controls is also easy to obtain, which was a high priority in choosing this product / service. Cons No complaints. There really haven't been any issues that have been brought to my attention by my team. Review Source Ron S. President Market Research Used the software for: Less than 6 months ### "Simple, inexpensive option for market research incentives" May 9, 2018 5.0 Pros I keep waiting for the "catch," but haven't found one yet. Simple to set up, very inexpensive, customer service has been attentive, and lots of options for digital market research incentives. Superior to other methods I've investigated. I've already recommended this to a couple of vendors. Cons There really isn't anything. Like any new program, there was a bit of a learning curve and things weren't always intuitive, but it's simple enough that it didn't take long to figure out what I was doing. Review Source CT Charnette T. Administrator Insurance Used the software for: 1-2 years ### "Convenient Incentive Platform" February 2, 2022 5.0 Pros Rybbon offers a catalog of various reward incentives that are easy to deliver to recipients. The platform is rather easy to navigate - allowing you to track accepted rewards and rescind offers if necessary. Cons The payment options are a bit outdated but the software itself is user-friendly. Review Source JC John C. Director of Business Development Marketing and Advertising Used the software for: Less than 6 months ### "Worst Software Experience Ever" May 22, 2020 1.0 Not sure why their approval process took 4 days. When I complained day three, I guess they took it personally. Outside of the sales guy, I don't think anyone else in the company is in US. There really isn't any one to talk with. You get random incoherent emails requesting you to fill out forms like credit card authorizations that aren't provided. The only sales guy, \[SENSITIVE CONTENT HIDDEN\] is nice, but he acts powerless to help or expedite the process. Pros The false hope that it would work and could be implemented quickly and efficiently as the sales guy, \[SENSITIVE CONTENT HIDDEN\] led me to believe. Cons The reality of just how poor and frustrating everything was after the sales call! Reason for choosing BHN Rewards False hope from the sales call. Review Source CS Chelsea S. Marketing Manager Hospital & Health Care Used the software for: 6-12 months ### "BHN Rewards makes it easy to send gift cards" November 30, 2022 5.0 Pros I like how easy it is to send gift cards to customers and prospects. The tool is set up in a nice way to categorize different initiatives. Cons I wish there were more payment options or that it wasn't more expensive to use a non-preloaded card. Review Source RP Rachel P. Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Convenient, Time-Saving and Excellent Value" September 3, 2020 5.0 We wanted to thank clients in over 60 countries. Rybbon had the answer. We don't have to worry about shipping costs. Digital rewards are so convenient. I love using Rybbon because it's easy, quick and user-friendly. Pros Rybbon makes my life so easy! We use their software to thank our clients for giving us referrals. All I need is the client's email address and about two clicks and their gift is on the way to them. What's more, Rybbon works internationally. I don't have to spend time figuring out what to do for clients in other countries, Rybbon has already thought of everything. It's so convenient and easy to use. Cons Really I can't think of anything I would change about Rybbon's service. It works for single orders or bulk orders and it works all over the world. Review Source VR Verified Reviewer Director of Marketing Financial Services Used the software for: Less than 6 months ### "Awesome Experience" February 22, 2018 5.0 Pros Love the ease of use and the ability it extended to us to create a flurry of activity and feedback from clients! Cons I would like to have an option to pay-as-we-go as each reward is authorized, instead of having to pre-pay a group in bulk ahead of time. That would make our cost more manageable. Review Source VR Verified Reviewer Client Services Manager, Federated Sample Computer Software Used the software for: Less than 6 months ### "Easy to use!" January 25, 2018 5.0 Pros My favorite feature is that you can track in real time when the gift cards have been redeemed and you do not pay for gift cards that are not redeemed. It was also super to easy to create a custom message to be sent with the gift cards too. Review Source BC Brian C. Sales Enablement Technology Manager Telecommunications Used the software for: 6-12 months ### "Easy-to use platform for managing reward programs" September 22, 2020 5.0 I work for a technology company with selling partners based in over 70 countries world-wide. Using Rybbon I can easily manage rewards programs for our selling partners and offer reward options tailored to each recipient's native country. It is easy to create, manage, and generate reports for reward campaigns and comes at a reasonable cost. Pros Ease-of-use Coverage - options provided for nearly all countries where we operate Cons Would like the ability to see options available to recipients in various countries Approval cycle needs to be reduced - all rewards must be approved and this cycle takes up to 24 hrs and sometimes even longer. Review Source EG Eliana G. Project Associate Used the software for: Less than 6 months ### "Rybbon was easy to use and saved us a ton of time! " September 5, 2017 5.0 Pros Rybbon helped us disburse survey incentives with ease. They were incredibly responsive and helpful, responding to any questions within minutes. Their site is easy to use. Rybbon is a huge time-saver for anyone looking to quickly send out gift cards to survey respondents! Cons The search function could be improved so that you can easily see duplicate email addresses across campaigns. Review Source SS Sharla S. Talent Development Partner Used the software for: 6-12 months ### "Rybbon has been a game changer for administering employee incentives and rewards" August 15, 2017 5.0 Pros It's been very helpful having a platform that allows us to recognize and reward employees in real-time, in a matter of minutes. Being able to copy previous campaigns saves me lots of time each month since I am typically rewarding employees for participating in similar programs. Cons The limitations on international reward options. There are many options, but recipients outside of the US cannot choose which gift card they'd like. I typically need to send them an email first asking for their selection and then purchase that particular gift card in Rybbon which takes extra effort. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.