# HENO Pricing 2026 | Capterra > Learn more about HENO pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/161918/HENO/pricing --- # Pricing for HENO [4.4 (48)](https://www.capterra.com/p/161918/HENO/reviews/) Write a Review! ## [HENO](https://www.capterra.com/p/161918/HENO/) has **4** pricing plans - No free trial - No free version **Credit Card Required:** Not provided by vendor **Discount:** By Usage, By Seat, Custom ### Start-Up $99 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Start-Up plan includes: - $0.10 Per Page - Direct Patient Texting: $0.15 Each - Fax Line: $5 Per Month - Insurance Eligibility Verification Reports: $0.20 Each - Text and Voice Reminders: $0.15 Each ### Growth $149 **Pricing Model:** Per User **Payment Frequency:** Per Month Growth plan includes: - 200 Free Pages Per Provider and Then $0.10 Per Page - Direct Patient Texting: $0.10 Each - Fax Line: $5 Per Month - General Store/ Portal: $50.00 Per Location (Optional) - Insurance Eligibility Verification Reports: $0.15 Each ### Established $225 **Pricing Model:** Per User **Payment Frequency:** Per Month Established plan includes: - 1 Fax Line Included - 400 Free Pages Per Provider and Then $0.05 Per Page - Direct Patient Texting: 200 Free Then $0.05 Each - General Store/ Portal and Marketing Included - Insurance Eligibility Verification Reports: $0.10 Each ### Unlimited $299 **Pricing Model:** Per User **Payment Frequency:** Per Month Unlimited plan includes: - 1 Fax Line Included - General Store/ Portal and Marketing Included - Text and Voice Reminders Included - Unlimited Direct Patient Texting - Unlimited Insurance Eligibility Verification Reports ## Popular alternatives to [HENO](https://www.capterra.com/p/161918/HENO/) Looking to learn more about Physical Therapy software similar to HENO? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Ensora Health [4.3 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price:$49/month [LEARN MORE](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/) [WebPT](https://www.capterra.com/p/92920/WebPT/) by WebPT [4.2 (482)](https://www.capterra.com/p/92920/WebPT/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/92920/WebPT/) [SPRY](https://www.capterra.com/p/10002555/SPRY/) by Spry Therapeutics [4.8 (52)](https://www.capterra.com/p/10002555/SPRY/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/10002555/SPRY/) by Nookal [4.6 (89)](https://www.capterra.com/p/190479/Nookal/reviews/) Starting Price:$55/month [LEARN MORE](https://www.capterra.com/p/190479/Nookal/) by Jane Software [4.8 (515)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price:$54/month [LEARN MORE](https://www.capterra.com/p/178984/Jane-App/) [View all alternatives](https://www.capterra.com/p/161918/HENO/alternatives/) ## What do others say about [HENO](https://www.capterra.com/p/161918/HENO/) pricing? Pricing RatingN/A Value For Money[4.3(48)](https://www.capterra.com/p/161918/HENO/reviews/) Pros Cons [Read All 48 Reviews](https://www.capterra.com/p/161918/HENO/reviews/) Read Full Reviews Below Holly S. Funding and Reimbursement Medical Practice, 1-10 employees Used the software for: Less than 6 months ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 4.0 Features 4.0 Likelihood to Recommend 90% 9/10 Reviewer Source Source: Capterra August 18, 2023 "Enhanced Efficiency " **Overall:** Our experience with HENO has provided an overall sense of satisfaction and enhanced operational efficiency. The process flow has been well thought out. Tasks that previously involved multiple steps and manual interventions can be accomplished with a few clicks. This has been a time saver and has also minimized the risk of errors that often accompany manual processes. **Pros:** The reporting features have significantly elevated our operational efficiency and overall workflow. The customer support team deserves a mention too. Any time we've had questions or needed assistance, their responsiveness and willingness to help have been exceptional. **Cons:** The payment posting process isn't as user friendly as some other systems we've used. **Reasons for Switching to HENO:** As a smaller practice, we were looking to enhance our operational efficiency and minimize manual tasks. Nathan K. President Health, Wellness and Fitness, 1-10 employees Used the software for: Less than 6 months ** Overall Rating 2.0 ** Ease of Use 2.0 Customer Service 1.0 Features 3.0 Value for Money 3.0 Reviewer Source Source: SoftwareAdvice February 28, 2022 "Wanted to love it, left very disappointed" **Overall:** Unfortunately I did not have a good experience overall with HENO. I'm sure the EMR works for some people but it wasn't the right fit for our practice. The customer service, specifically their contract policy, is archaic. (and yes, I should have NOT signed the contract, so I will hold that responsiblity) **Pros:** The ability to manage your practice with one software was a huge pro for us, which is why we decided at the time to switch from WebPT to HENO. In some aspects, such as behaving like a CRM, with the ability to set reminders, it did accomplish this task fairly well. **Cons:** I worked with my biller for several weeks to try to work out the kinks in the billing software and clearinghouse, to no avail. Customer support was unavailable to work with us on this in a timely fashion, which ended up putting us in a significant cash-flow pinch. Additionally, upon using and attempting to learn HENO, I was underwhelmed by the UI/UX. It was very clunky and much of the language was in engineering-type language, making it more difficult than it needed to be when setting filters, or even figuring out where to upload and store certain documents and documentation. I ended up spending more time documenting than WebPT. I think the worst part about my experience was that we had only used the system for 2 months, were not satisfied with the product, and asked that the contract be voided, only to be met with "sorry you signed a contract." This was a two-year contract that we signed (in retrospect we absolutely should NOT have done this), and had already paid for the transfer of data from WebPT. I did not ask for a refund, only to be let out of the contract, however they held fast, and will not budge. I hate writing reviews like these, however, I believe it to be unreasonable to hold someone in a contract for 2 years after only 2 months have passed. This is a horrible business practice and I hope that the owners consider changing this. At this time I cannot recommend anyone use HENO, even if it's a good EMR, as the customer experience is severely lacking. **Alternatives Considered:** [Jane](https://www.capterra.com/p/178984/Jane-App/) **Switched From:** [WebPT](https://www.capterra.com/p/92920/WebPT/) **Reasons for Switching to HENO:** wanted an all inclusive EMR that could also act as a CRM [Read All 48 Reviews](https://www.capterra.com/p/161918/HENO/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)