Dovetail Systems

GUSTO

5 / 5 9 reviews

Who Uses This Software?

Quickservice (fast casual) restaurant chains.


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person

Vendor Details

  • Dovetail Systems
  • www.gustofb.com
  • Founded 2012
  • United States

About GUSTO

Cloud-based POS system that enables multi-unit operators in food service industry to manage prices, discounts, taxes, and menu.


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GUSTO Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

GUSTO Reviews Recently Reviewed!


Gusto, the time saver!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Where do I even start with the love I have for Gusto. They make payroll a breeze and file all the state taxes for you. The employee onboarding process is so simple, my employees rave about it all the time. Being able to manage my company's benefits through Gusto is a huge time saver. But, the thing I love most about Gusto is their customer service. The customer service chat function is wonderful, I get all my problems and questions resolved quickly.

Cons: My only real complaint would be some missing functionality that would make Gusto a little more user friendly. But, I think they are always adding more functionality to solve this issue.

Simple, easy to use, well-rounded set of features

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: The user interface is second to none. It's simple, clear, and built for both admins and employees to be able to access records without much hunting and clicking around. The reporting is great, the automation is helpful, and it integrates with QuickBooks Online. I appreciate being able to track PTO.

Cons: Really have not found much about the software that I dislike. I will say - not having access to support on the weekends can be slightly frustrating, as I often work during that time. But other than that I am really happy with it.

New User to Gusto

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Comments: I am not sure how this would scale to a large organization but in my experience this would work really well for up to 100 empoloyees

Pros: took less than 15 minutes to setup. The QuickBooks integration actually works and the reporting module is pretty well layed out.

Making HR a pleasant experience

Jan 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Customer service is friendly and always there. Product is easy to use and seamless. Never expected HR could be so easy.

Cons: Need to set up Benefits offline but I guess it's necessary to provide team customized plans and services.

Gusto Makes It Easier

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: Gusto does really make it easier to do most of the HR paperwork and payroll. As an employee, this has been the first payroll system I have ever taken the time to go through everything on their website

Cons: I am having a hard time coming up with something about Gusto I don't like. The only thing I can think of is the lack of a dedicated app. However, they have a web app that works great through mobile.

Gusto for Payroll, HR, and Benefits

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Comments: We are a corporate partner, so we have a dedicated support team. Gusto has improved their service and their features immensely over the last year. Great product that we recommend to our clients!

Pros: Incredibly user-friendly, easy to use, and cost-effective. Great value for the dollar. Much improved features and functions over the last year.

Cons: Very simplistic reporting - can be tough to get used to if you're an experienced Payroll Manager. While there is a lot of self-service functionality, more advanced functions need to be escalated to support vs. DIY like on other platforms.

Great for small businesses

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: Very easy to use software and they handle all tax-related reporting. I don't have to think about any of it.

Cons: None really ... not as robust for large companies, but fantastic and easy to use for small companies.

Best payroll software

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This product is great, it is so easy to use and is so affordable. I can customize it completely to fit our needs as a company

Cons: The only complaint I have is that you must allow four days for the direct deposit to hit, so you cannot run payroll the day before it is due like you can with other companies.

Amazing interface; very easy to learn;simplifies complicated functions

Jul 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Gusto designed the app based on our specific needs. The software is seamless and very user friendly

Cons: I can't think of anything at this point. Gusto support team has been on top of things when it comes to minor bugs etc.

Recommendations to other buyers: Gusto is leaps and bounds ahead of dinosaurs like Micros or Aloha. Working on the cloud is the future