--- title: "FIELDBOSS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FIELDBOSS Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/162005/FIELDBOSS/" page_type: "product" language: "en" --- # FIELDBOSS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FIELDBOSS ## What is FIELDBOSS? FIELDBOSS is the field service platform built specifically for HVAC and elevator contractors who refuse to run their business on guesswork. It connects dispatch, inspections, compliance, job costing, payroll, and reporting into one system that reflects how the work actually gets done — in the field and in the office. Backed by ERP-grade financial alignment and delivered by people who understand the realities of service operations, FIELDBOSS helps contractors tighten control, protect margins, and scale without losing visibility. AI and automation are applied with discipline to strengthen decision-making and efficiency — never to replace skilled people or patch weak processes. Trusted by contractors across the globe, FIELDBOSS becomes the operational backbone that companies rely on to grow with confidence and compete at a higher level. ## What is FIELDBOSS used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Contractor Management](https://www.capterra.com/contractor-management-software/)[HVAC](https://www.capterra.com/hvac-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$20000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FIELDBOSS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://fieldboss.com&name=FIELDBOSS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FIELDBOSS 4.8 (11) VS. [4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price CA$20000 Other Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.6 (1,435) Value For Money 4.6 (9) Value For Money 4.4 (1,238) Customer Service 4.9 (10) Customer Service 4.6 (1,388) ## FIELDBOSS alternatives [4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.6 (344)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about FIELDBOSS Overview ### Which roles and teams benefit most from FIELDBOSS? FIELDBOSS is most used by executives, finance leaders, and business operations managers who need tighter control over field service performance. Presidents, CEOs, and VPs use it to oversee operations, while CFOs, controllers, and comptrollers rely on it for billing, financial visibility, job costing, and service workflow management. Answer based on 11 reviews Overview ### What company size and specific industries is FIELDBOSS built for? FIELDBOSS is designed for commercial HVAC contractors, commercial elevator contractors, and specialty contracting companies with 10 to 500+ employees, making it a fit for small businesses, mid-market firms, and larger enterprises in those service industries. Features and Usability ### What are the key features of FIELDBOSS? FIELDBOSS offers maintenance management, work order management, and order management for field service operations. It also includes scheduling, dispatch management, route optimization, technician management, and time tracking, plus accounting, billing and invoicing, inventory management, CRM, reporting, mobile access, and QuickBooks integration. Integrations ### Which third-party tools and platforms does FIELDBOSS integrate with? FIELDBOSS integrates with Dynamics 365, Dynamics 365 Business Central, and QuickBooks. These integrations cover core business systems for customer management, accounting, and operations, giving FIELDBOSS connections to three third-party platforms. Getting Started and Support ### What training and onboarding options does FIELDBOSS offer? FIELDBOSS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation and videos give teams reference materials for self-paced review. Getting Started and Support ### What customer support options does FIELDBOSS offer? FIELDBOSS provides Email/Help Desk, a Knowledge Base, and Phone Support. These channels give users direct contact options and self-service documentation for common setup or usage questions. No reviewer feedback on support experience is available here, so user satisfaction, response times, and helpfulness cannot be assessed from the provided data. ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) FIELDBOSS supports all three of the features reviewers rate most highly: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep field teams connected, assign jobs more efficiently, and manage charges and payments accurately, allowing teams to deliver service with better coordination and faster billing. Mobile Access 4.5 (6) 116.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.6 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Service History 4.7 (6) 116.67% of 6 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Billing & Invoicing 4.4 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customizable Forms 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information FIELDBOSS 90 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - For HVAC Companies: Software designed specifically for HVAC companies - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Multiple Projects: Ability to handle several projects simultaneously - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Price and Cost Calculations: Calculate rule-based prices for a product/service - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Project Tracking: Monitor the progress of projects from start to finish - Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Service History: Track work performed and resources used for past customers, sites, or assets - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Team Collaboration: Allow multiple team members to edit and work on the same document - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (11) 4.6 Based on 11 reviews ## Pricing Value for money 4.6 (9) Basic CA$20,000 Other, Value for money 4.6 (9) 4.6 Based on 9 reviews ## Integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (10) 4.9 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 11 reviews Filter by rating 5(9) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Matt L. CIO Facilities Services ### "FIELDBOSS and Elevators" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2023 Two words... "no regrets." The product and the FIELDBOSS team met or exceeded our expectations. If I had to decide again, I would definitely select FIELDBOSS. Pros The know field service and the elevator industry. Built on a Microsoft platform offering security and robustness. Accessible from anywhere on any device. Real-time access to data. Power BI reports and dashboards. Integrated with Business Central for Accounting. Views are easily configurable by end users. Mature sales and implementation teams. Customer-focused and knowledgeable support team. They listen to their customers. Cons I don't have a lot of cons or complaints regarding FIELDBOSS. Certainly, we had our issues during implementation, but nothing was unique to FIELDBOSS. Any issues or requests we had were responded to quickly. General observations for any implementation... document your processes ahead of time, spend a lot of time cleaning your data, and do not try to implement every feature at the same time. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We needed a modern, secure, cloud-based solution in the elevator industry. Our goal was to replace all of our legacy systems (multiple) with one system. FIELDBOSS had the elevator knowledge. They were built on a Microsoft platform offering security and robustness. Their mobile solution was easy to use. FIELDBOSS' sales and technical teams were excellent during the decision-making process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AO Andrew O. Vice President of Finance Construction ### "Fieldboss and Business Central Implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2023 I have positive experience with Fieldboss due to its comprehensiveness, customization options, ease of use, efficiency improvements, integration capabilities, robust reporting, reliable customer support, and scalability as key factors contributing to my satisfaction with the software. Pros I find value in Fieldboss due to its comprehensive nature, customization options, ease of use, integration capabilities, efficiency improvements, robust reporting, reliable customer support, and scalability, making it a preferred choice for managing field service operations. Cons The pricing structure of Fieldboss may be on the higher side especially for smaller businesses or startups. Switched from [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jeff H. Consultant Facilities Services ### "FIELDBOSS in the Elevator Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2023 Highlly positive experience with the team, we will be continuing to rollout the product to further businesses over the coming year. Pros Their team has been very collaborative and supportive during a challenging rollout process. The product itself offers a seamless cloud experience while providing a level of data visibility that our organization could have only dreamed of under prior ERPs. Cons Very little to report on the con side. Like all rollouts we have experienced so hiccups - but these are almost exclusively from our users not following the new process set for them during the rollout. Switched from [Total Service](https://www.capterra.com/p/21343/Total-Service/) To harmonize our ERPs under a state-of-the-art cloud based system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MK Melissa K. Controller Construction ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2023 FB has allowed for a more robust system in the sense of tracking projects, or quotes to WO's to invoices. Pros The ability to group items together for purposes of review...WO's, projects, etc. Helps to get an overall picture. Cons Some of the titles are interchangeable within different forms which makes it a little bit more challenging to define specific titles...Customer/account are used interchangeably in different forms, but what customer means in one form does not mean the same in the other form. The platform is very open so there is lots of room for things to be reopened and changed. This makes it hard to lock down a point in time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ST Stephen T. Business Manager Construction ### "Business in Real Time and in Full Colour" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2023 As an ERP it has been great but I liked to switch to talking about their support team. We have seen the FIELDBOSS team grow and our favorite points of contact move on to bigger roles in the company. We always had a concern that the new person would not offer the same level of support but we've been proven wrong time and time again. The culture they have and the standards they set are consistent and this builds a strong bond between our companies. Pros When we looked at FIELDBOSS we realized its workflows were extremely well interconnected. We knew immediately FIELDBOSS could help us improve our workflows, our productivity and our performance. In an industry where pricing is highly competitive our advantage comes from the efficiencies we create delivering our service. FIELDBOSS plays an integral role in giving us the edge we need, providing data in real time and allowing us to see our business metrics in full colour. Cons Not much. There were somethings still in development at the time such as progress billing functionality and purchase orders tracking. I'm aware no system is an answer to everything but these two areas were going to be key for us. FIELDBOSS make a commitment to develop these areas and they are now an integral part of our FIELDBOSS experience. Alternatives considered [Jonas Construction Software](https://www.capterra.com/p/25050/Jonas-Construction-Software/) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reasons for choosing FIELDBOSS FIELDBOSS is built on the Dynamics 365 platform which offers the best security and continuous improvements across the largest userbase available. In addition FIELDBOSS leadership shared with us their vision for the next 3-5 years which convinced us they would be a valuable partnership in our continued success. The team made a promise to us and have delivered it over the last 3+ years!! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DM Deneen M. Comptroller Utilities ### "FieldBoss Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 16, 2023 We have been able to improve processes and scorecard metrics. Pros For me, the ability to download data is most important. I like the transparency of the system. We are able to see what is going on. The ease of processing paperwork with views and dashboards. FieldBoss allows us to improve our processes. Cons Would like to see more ability to build reports in FieldBoss instead of downloading into excel. Reports that have no short learning curve. The most difficult thing about FieldBoss is the learning curve. For someone who does not have their process well defined it can be complicated. The most difficult part of the integration is the data migration. You need to actually have data to migrate. Switched from [Total Service](https://www.capterra.com/p/21343/Total-Service/) The ability to get at the data, support and customization. Reasons for choosing FIELDBOSS It was a full ERP included an integrated accounting system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Alysia C. President Construction ### "FieldBoss review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2023 Very good. They understand what I am trying to accomplish and they are patient as I implement my vision for FieldBoss. Pros That it understands field service requirements. Cons That it is an additional cost for fillable forms to be part of the mobile platform. That BI is an added cost. Just add this in so buyers don't feel like there is a constant adder. Reasons for choosing FIELDBOSS After creating a short list of 5 then having demos, we narrowed it down to 3. In speaking to my network within this industry, another person had also implemented FieldBoss. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG Joy G. President Construction ### "Specialty Elevator Company Loves Fieldboss" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 11, 2023 Fieldboss works very well for our company. Any issues are answered quickly and efficiently. The system can be customized which was a major selling point for us. Pros Web based access so we can access all of our projects from anywhere. Instant access to project details, schedule dates, contact information. Fieldboss has so many features; endless possibilities. Cons There are so many options that training can be come overwhelming. (this is a good problem to have...just time consuming). If I started over I would start with basic functions and then add additional functions as time allowed for training. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reasons for choosing FIELDBOSS Customization option. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AR Alan R. Chief Executive Officer Mechanical or Industrial Engineering ### "FieldBoss for Independent Elevator Installation, Maintenance and Service Repair " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 11, 2023 I was an early adopter with FieldBoss and have now been using the product for more than eight years. I would say I have a close relationship with its development team and have very much enjoyed working with them as the solution has become what it is today. Pros FieldBoss is based upon the robust and ever improving Microsoft Dynamics platform which is highly customizable. The FieldBoss Team listen to the issues that matter to building services contractors and find ways to improve the product through regular upgrades. Support is always quick to respond and provide accurate and detailed response to solve operational problems, which are usually caused by the user's incomplete data or failure to follow a business flow in the correct order. Cons There are a small number of improvements that I would like to see, most of which usually have their genesis in some restriction mandated by Microsoft on their core records. FieldBoss is responsive towards finding alternative solutions to those minor issues, through upgrades or quicker customized fixes. Reasons for choosing FIELDBOSS I wanted a cloud-based solution that would work well with a Mobile platform. MS Dynamics seamless interaction with other MS products, such as Excel and Word is also a natural advantage. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User CFO Facilities Services ### "Platform for the future" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 10, 2019 You can trust these guys. Pros Love the fact that is built within Microsoft Dynamics 365. Cons We underestimated the amount of effort it takes to transition but that would be the same for any product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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