Encite Development Group

FCSControl

4 / 5 4 reviews

Who Uses This Software?

residential and commercial roofing contractors and distributors


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Encite Development Group
  • fcscontrol.com
  • Founded 2006
  • United States

About FCSControl

FCS provides software for the roofing industry, giving residential and commercial contractors the tools they need for sales, service and operations.


FCSControl Features

  • Accounting Integration
  • Audit Trail
  • Customizable Templates
  • Historical Database
  • Project Management
  • Reporting/Analytics
  • Subcontractor Management
  • Takeoff
  • What-if Analysis
  • Aerial Measurement
  • Billing & Invoicing
  • Checklists & Inspections
  • Commercial / Industrial
  • Dispatch Management
  • Lead Management
  • Photo Capture
  • Quotes / Estimates
  • Scheduling
  • Work Order Management

FCSControl Reviews Recently Reviewed!


Roofing Contractor

Jun 04, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: FCS has an easy to understand user interface, centralized location for all of our client's information, and a supportive staff that are constantly open to tweaks within the system. When we provide suggestions for improving the interface, FCS typically implements the suggestions in a very short time. Also, the ease of invoicing makes this such a desirable product. We have always had a great service department but with FCS we've created a self sustaining, well oiled machine.

Cons: The time card application is a bit jerky but we are slowly learning to use its features. There is no dedicated app located in Google Play or Apple's App store.

Recommendations to other buyers: I feel if you have a service department or are trying to start one, FCS is a perfect company to begin with. I think at the very least, so sort of software for service techs to run in the field is key as it sets you apart from your competitors and it helps track and maintain a database of customers.

Mad that I can't get a reps help

Nov 22, 2015
3/5
Overall
3.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the program and love the results though it would be nice to have some help for the problems in the program.

Cons: I want to be able to speak to someone about the day to day problems that I'm having with the system to try to better it.

Recommendations to other buyers: Please make sure you have a good rep or you'll have to figure it out on your own.

I've been using for 2 years

Jun 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Web based and the service is phenomenal . I recommend this product for everyone. Very user friendly

Cons: There is nothing I don't like about this product. The experience has been great

Recommendations to other buyers: Very user friendly. Best way to learn is to just jump in

I would reccomend this to a company who really has the time and energy to invest in learning how to use it.

Apr 25, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We chose this software to help with scheduling and customer management we were told it's easy to use, but we are only slowly learning how o use all of the features.

Cons: Customer support is sometimes slow, but has always helped us in our development, and with navigating the app.