Encite Development Group

FCSControl

4 / 5 3 reviews

Who Uses This Software?

residential and commercial roofing contractors and distributors


Average Ratings

3 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Encite Development Group
  • fcscontrol.com
  • Founded 2006
  • United States

About FCSControl

FCS provides software for the roofing industry, giving residential and commercial contractors the tools they need for sales, service and operations.


FCSControl Features

  • Bid Management
  • Billing & Invoicing
  • Building Product Database
  • Calculators
  • Change Orders
  • Contract Management
  • Cost Database
  • Customer Management
  • Job Costing
  • Price Data / Price Books
  • Project Management
  • Quote Management
  • Scheduling
  • Subcontractor Management
  • Takeoff

FCSControl Reviews

Mad that I can't get a reps help

Nov 22, 2015
3/5
Overall
3.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the program and love the results though it would be nice to have some help for the problems in the program.

Cons: I want to be able to speak to someone about the day to day problems that I'm having with the system to try to better it.

Recommendations to other buyers: Please make sure you have a good rep or you'll have to figure it out on your own.

Roofing Contractor

Jun 04, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: FCS has an easy to understand user interface, centralized location for all of our client's information, and a supportive staff that are constantly open to tweaks within the system. When we provide suggestions for improving the interface, FCS typically implements the suggestions in a very short time. Also, the ease of invoicing makes this such a desirable product. We have always had a great service department but with FCS we've created a self sustaining, well oiled machine.

Cons: The time card application is a bit jerky but we are slowly learning to use its features. There is no dedicated app located in Google Play or Apple's App store.

Recommendations to other buyers: I feel if you have a service department or are trying to start one, FCS is a perfect company to begin with. I think at the very least, so sort of software for service techs to run in the field is key as it sets you apart from your competitors and it helps track and maintain a database of customers.

I've been using for 2 years

Jun 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Web based and the service is phenomenal . I recommend this product for everyone. Very user friendly

Cons: There is nothing I don't like about this product. The experience has been great

Recommendations to other buyers: Very user friendly. Best way to learn is to just jump in