Who Uses This Software?

We serve admission-based nonprofits like museums, zoos, science centers & nature centers that manage ticketing, admissions, memberships, registrations, reservations, fundraising & merchandise sales.


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Doubleknot
  • www.doubleknot.com
  • Founded 1998
  • United States

About Doubleknot

Doubleknot helps nonprofits manage, coordinate & promote online, onsite & mobile ticketing, admissions, memberships, camps, classes, group visits, special events, rentals & fundraising campaigns. All membership, registration, reservation, donation & sales data is stored in a single database for reporting/analytics. The Sales Station POS and mobile POS empower staff to scan scan tickets, update records & collect payments & donations at the front desk/gate or anywhere.


Doubleknot Features

  • Accounting
  • Committee Management
  • Donor Management
  • Dues Management
  • Event Management
  • Fundraising Management
  • Member Database
  • Membership Management
  • Social Media Management
  • Volunteer Management

Doubleknot Reviews Recently Reviewed!

Great for data management

Sep 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to pull information from double knot to create roster and access information. I like that I am easily able to check registration numbers and waitlists. We use double knot for everything from registration for events to property reservations and it is one of the easiest programs I have used.

Cons: Sometimes it can be difficult to find a certain registration when families do not give me enough information, I wish there was a feature that would allow for close spelling or nick names to be searched ex. I am searching for someone named Amanda but they registered under Mandy.

Amazing Reservation System!

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Has everything in one space, takes care of billing

Cons: Some of the overall booking when administration needs to override specific dates that already have information

Overall: Doubleknot has made our workload incredibly easy. The set up was the most time consuming part of the project, but well worth it. Works great for customer facing as well as internal. Great Purchase! Thank you!

Use it to track registrations for scouting events.

Mar 02, 2015
4/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It is flexible, and it's able to be used for a number of different events. It is easy to track and change participant information.

Cons: When there are errors, it takes quite a while to correct.

Recommendations to other buyers: Use it for multiple events before making a final analysis.

Okay tool, has a few limitations, but the platform is user friendly

Feb 27, 2015
4/5
Overall
2.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Friendly UI. Friendly to end users as well.

Cons: There are limitations to the user interface, specifically, the merging of a similar user account doesn't appear to work.

Recommendations to other buyers: I don't have any recommendations for other users.

Ease of registering for an event

Feb 26, 2015
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Doubleknot will save your contact information and all events you have previously registered for.

Cons: A service fee is required to pay online, no fee if you can print the invoice and hand carry it to the event owner.

Recommendations to other buyers: Try linking a checking account and the service fees can be avoided (usually).