# Page 2 | Branch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Branch the right Benefits Administration solution for you? Explore 700 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162029/Branch/reviews --- Branch 4.6 (700) [View alternatives](https://www.capterra.com/p/162029/Branch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Branch ## Showing most helpful reviews Showing 26-50 of 700 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CEO/Founder Events Services Used the software for: 2+ years ### "Branch is a simple solution in the eBanking domain" July 12, 2023 5.0 All in all, in this new age of a million app-based banks - Branch is a strong, reliable entry and definitely worth considering if you get direct deposit paychecks and want to set aside money, or just for an easy way to keep track of your funds. If you prefer the simple over the complex when it comes to banking, Branch is a solid option. Pros Branch is easy to use, allows you to get your check 2 days early with eligible direct deposit. As compared to some of the other apps like Venmo and CashApp, this app feels more like an official banking app, you can even set savings goals in the app to start saving funds without opening an actual Savings account (done within the app). You can request a debit card sent to you for your account in the app and another great feature after doing so, you can get rewards on your purchases in the app for cash back at local businesses/restaurants by using the Rewards map right in the app to find eligible businesses nearby. Also a handy app to find neaby ATMs that are fee free, which there are plenty and likely you will find an eligible ATM at a local CVS, certain 7-11's etc. Easy to integrate with Apple Pay. Cons I feel if it added a feature to easily transfer money to others like Venmo & CashApp, to be honest I wouldn't need either of those apps, but alas - there is no easy way to transfer funds to others in the app. Hard to contact live Customer Support. If you have any issues with your direct deposit, it can take a while for your '2 days in advance' paycheck to be restored so be sure to keep your deposit regular. Review Source Melissa T. Deli Associate Supermarkets Used the software for: 1-2 years ### "Last resort banking app " March 25, 2021 3.0 When i needed help, Branch actually helped. If you were given key information before having to make a choice & terms weren't so high & constantly changing it wouldn't be such a bad banking app. Pros I was in a pinch & just needed a little financial help to get me through until payday & luckily the branch app came through. I was approved a day or so after applying & after they confirmed my employment & banking status. Cons The approved pay advance you'd be offered wasn't always the same & sometimes it was nothing at all even. While they kept up-to-date with each account they hold back key info people needing an advance would need to make their decision. Review Source SR Swati R. Digital Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Efficient and free service to stay connected with employees." June 8, 2022 5.0 My overall experience with Branch has been phenomenal. The UI is simple and easy to use, high adoption rates throughout my team. Branch is better than other HRMS tools because its seamless integration allows even non tech savvy people to easily use the mobile application. Pros I found Branch to be very useful while managing field staff. and their requirements. From tracking their working hours, payroll and leaves, Branch's features also let employees ask for advances by linking their bank accounts with the system and choose repayment method too. Cons When employees are working in remote areas, and there are network issues then there are glitches in receiving messages as they utilize mobile data and not the network's SMS service. Review Source AD April D. Small Business Owner Human Resources Used the software for: 2+ years ### "Great app " February 5, 2022 5.0 My overall experience with this has been wonderful and I love it Pros I love the fact that I can add other accounts to this software and that it always easy to use Cons There not a thing I don’t like about this software becuz it has gotten best with time Review Source Nitya K. Email Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Payroll Management has been a breeze with Branch" August 6, 2022 4.0 Pros In order to improve financial wellness, Branch offer an innovative platform. There was no problem with the onboarding process and the user experience has been excellent so far. Branch allow me to take out money before I receive my Salary. Cons In my experience with Branch so far hasn’t let me to dislike anything about it, so far. Review Source Willo D. Sales associate Consumer Services Used the software for: 1-2 years ### "Branch " January 12, 2023 4.0 Pros I like how easy it is to use. The convenience is put of this world. Cons It's hard to get used to. You have to figure out the layout of the app. Review Source CK Chad K. Shift Supervisor Food & Beverages Used the software for: 6-12 months ### "Great way to connect with employees Ina way that is inclusive and easily accessible." October 6, 2017 5.0 Just the ease of accessibility in which I have to communicate with all employees at one time. Pros Everything! I like that everyone on the app can access and share the same information with ease. I love how not only does it enable you to post and share work schedules, but the app also breaks down the schedule to an easily viewed breakdown per fa of each week. It shows you who is coming in and when on which day so that there is never any confusion as to who is working. I also love how it will alert you two hours before you have your next shift starting, just in case you forget or just didn't see the schedule posted at work. I also love how there is an individual chat option so you can have private conversations with your coworkers about work related issues that not everyone needs to see. Lastly, I love how the app enables a form of communication that doesn't require the use of people's data, minutes, or texts, as many people don't always have unlimited access to these. Cons There really isn't anything negative I can think of with the app, other than sometimes it will get the wrong times for upcoming shifts on the daily break downs of the schedule. However, you can just as easily double check the schedule posted in the app in case you feel there might be an error. Review Source Alyssa N. Food & Beverages Used the software for: Less than 6 months ### "overall this is pretty useful for working at a place with a lot of people you don't know well." July 5, 2018 4.0 the biggest benefit is being able to communicate with my team in an organized way rather than just a giant group chat that inevitably gets off track. Pros I like the activities board. I like that people can post a general post to everyone without it being in your messages. i also like that you can individually message anyone, it's very useful especially when you don't know anyone when you first start. Cons the individual messaging is pretty glitchy, i hate that i cant send emojis and half the time if I'm trying to have a conversation i need to restart the app to get it to load the new message sent to me. i also hate that i cant adjust my shifts. if I'm covering someone else's shift i want to be able to manually add that in, or vise versa. I also hate that in shift coverage it is filled with a bunch of old stuff from months ago, there should be a filter to automatically get rid of them once the date of the shift in question has passed. i also would like if in the comments for posts on the activity bored you could comment gifs and such Review Source Opeyemi O. English Teacher Human Resources Used the software for: 6-12 months ### "branch messenger review" December 18, 2018 5.0 Pros The update interval for this app is way frequent and actually fixes things. I work with a bunch of friends and with branch messenger, it is much easier to schedule and update our calendar to our taste. Effectiveness has never been this easy and cheap as now, there is no need to have a squabble with anyone over who was meant to do what and at what time, they all constantly get reminded and everyone gets on easy. The upcoming schedule notification is great, the chatroom is just right for sharing information and the news feed is perfect for broadcast messages. Cons Branch simply glitches and that's just about everything i hate about it. Sometimes when trying to make a post, branch puts you off with a response about how your post can not be published at the moment, then, you make the post again in an effort to get your aim achieved and then voila, you've got duplicate posts to your name. This is something that needs to be fixed asap. Review Source Betsy V. Barista Retail Used the software for: 6-12 months ### "Branch Messenger has always been easy and convenient to use. " February 15, 2018 5.0 Pros I love that all you have to do is post the picture of the schedule and it will automatically list all the people working that day and it alerts everyone automatically. I think it is extremely convenient and I never miss a shift this way. Cons I don't think that there is a lot to dislike about Branch Messenger. Whenever I had issues with the app, customer support always got back to me quickly. I think that there is this one glitch when I look at the picture schedule and go back, the bottom tab that lets me navigate disappears so I have to exit out of the app and restart. Review Source Shanice P. Customer Service Agent Telecommunications Used the software for: 6-12 months ### "Best App So Far" May 8, 2022 5.0 I loved the app it gave me peace of mind on payday knowing that I was able to borrow as much of my paycheck before hand saved my life . Pros I like that in able to borrow money before I get my pay check through my employer. the fact they give you other saving options outside of your company as well. Cons I dont like the fact that you can only use the service if its offered through your employer of I could use this with any job it would be great. Review Source VR Verified Reviewer ASM Retail Used the software for: 2+ years ### "Love this APP" February 12, 2019 5.0 Pros Branch is so convenient for our team. We use it weekly for our schedule, shift trades, and general communication. Cons The branch pay option is not bad, but the constant notification to use it as first was annoying. Review Source VR Verified Reviewer Cashier Food & Beverages Used the software for: Less than 6 months ### "Simple, sleek, and easy" September 15, 2018 5.0 Pros It is simple to use. It is a more fun and interactive way to communicate with coworkers. It’s made switching shifts, getting our weekly schedule, asking time off, and getting updates a single simple and easy place to do so. It’s made everything more transparent for us. The messenger makes it easy to access every team member. It doesn’t have many features for the messenger portion as the other tabs due, but it does the job. I love the fact that it tells you how many hours you worked the week and how much you’ll get.i love that we get a notification two hours before our shift starts. Cons I don’t like that you can’t see the days you worked once the new week begins. It would be nice to look back on the app of the days you worked previously. It would be nice to also include the estimated total pay amount for the month or two weeks. Review Source Brett N. Manager Restaurants Used the software for: 6-12 months ### "Needs some improvement with functionality " August 8, 2019 4.0 Overall, I think it can be a really helpful software. A few changes would need to happen for this to occur. Pros I like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place. Cons I tried to get a advance and i had trouble connecting my bank as well as many other people I talked too. Customer service was quick to respond, but the issue is still not resolved. Review Source Laura L. Senior Pharmacy Technician Retail Used the software for: 1-2 years ### "I found this app awhile ago and introduced it to some of my co-workers. We like it. Makes it easier" December 30, 2017 4.0 Just the ease of use of this app. Allows me to check my schedule while away from store. Pros It allows us to see our schedule even when we are not at work. Easy to use. Love it. Chat is nice also. Cons Maybe be able to delete old schedules, others have forgotten to delete it left the app. Review Source VR Verified Reviewer Store Manager Retail Used the software for: 6-12 months ### "My experience with Branch Messenger has been amazing. It has definitely cut steps out my day!" November 29, 2017 4.0 Pros What I like most about Branch messenger is it allows me to communicate with my team in the blink of an eye it also gives me the opportunity to store information. It gives me the opportunity to shoot schedules out to my team and also reschedule appointments. Cons There's not much that I like least about Branch messenger if I had to select one the scheduler sometimes does not show who's working on that day. Review Source VR Verified Reviewer Benefits Advisor Insurance Used the software for: Less than 6 months ### "Branch is life!!!" August 5, 2022 3.0 Pros Integration of systems was super easy and helpful process. I recommend anyone to use this software. Cons Not much. Software is user friendly and I’d recommend it. Review Source SA SHENEA A. Cna Health, Wellness and Fitness Used the software for: 2+ years ### "Love it " December 10, 2020 5.0 It was very easy to use. Loved it alot to use to use it. Pros Every feature on this software I like . It was very very easy to learn how to use it didn't take long Cons There wasn't nothing I didn't like inlikedd everything about it. Very good software to use lol very easy Review Source VR Verified Reviewer President/Manager Used the software for: 1-2 years ### "I found Branch to be easy to network with all employees" November 2, 2017 4.0 Having problems editing and changing position and business. Pros Being able to post the weekly schedule and shift reminders. I like to use it to add training tips so all the crew can see it. I also use it to praise and recognize individual crew members and the team as a whole. Cons I would like More GIFS related to Arby's and the food industry. Sometimes I get notifications about conversations but when I go into the App I can't find the whole conversation that I was notified about, so it's like coming into the middle of something that you aren't quite sure what the original question is about. Review Source AJ Amanda J. Professional Liability Claims Representative Management Consulting Used the software for: 6-12 months ### "Branch Works Efficiently For Third Party Funds " May 12, 2023 4.0 I have an occasional side job and they use Branch to pay me. Pros Branch disperses payments weekly and on time barring holidays. Cons The app is occasionally lagging and hard to get into. Switched from [Cash App](https://www.capterra.com/p/246167/Cash-App/) The company switch from Cash App Borrow to Branch. Review Source Vanessa M. Accountant Retail Used the software for: 6-12 months ### "Always easy to use and great for checking your schedule and staying organized." May 10, 2018 5.0 Pros That it's easily accessible from my phone at all time and it gives the option to message your coworkers. The messaging option makes getting a shift covered very easy to do. Cons Nothing. It's been great, there are very little issues with the app and I've yet to have an issue. Schedule has always been accessible so I love it. Review Source VR Verified Reviewer Director Of External Relations Higher Education Used the software for: 6-12 months ### "I enjoy branch because it makes it easier to keep up with my schedule." June 18, 2018 5.0 Pros I do enjoy the alerts and the feature to post coverage. I enjoyed how it features all the schedules and it inserted into the app. Keeps it going keeping track easily. Cons I wish the app updated the notification with shift changes. In addition, I wish it was easier to post events for a user. Review Source Penny S. Self-employed Consumer Services Used the software for: 6-12 months ### "Great for Advances" April 9, 2020 5.0 My overall experience with Branch has been good so far Pros Using Branch has been great for me. The main thing that I like is how it allows me to get an advance if needed. Cons The only thing that I do not like about Branch is the length of time a person has to wait in order to qualify for the advance Review Source VR Verified Reviewer Manager / Notary Public Retail Used the software for: 6-12 months ### "I've used many apps but this app by far is the best hands down" April 11, 2018 5.0 Pros It just works for my co workers. The fact that you can take a picture of the schedule and it automatically populates the work calendar Cons No cons. I love everything about this app I have been using branch for a while now and have yet to see any flaws Review Source VR Verified Reviewer Student Computer Software Used the software for: 6-12 months ### "Cash Cushion" March 17, 2020 4.0 My overall experience with Branch is great, I still use this app. They help you when you need a little extra cash till Payday, there is no credit check, keeps track of your bills and even helps with budgeting. Branch is free to use but if you want your loan instantly it does cost, I think $3.99 but if you can wait 3 day's then it is free, no interest nor or they asking for a tip. It is a great app to use when in need of a little extra cash. Pros What I like most about the Payday Advance App "Branch" is that they are a online app that will help you until you get your paycheck. There is not no credit checks so if you have bad credit and no credit you are able to take advantage of their advances if you qualify. Cons What I like least about Branch is it can be a challenge to be approved for an Payday Advance due to some of their qualifications or even the app does not read your banking information correctly which will make you not qualified for the advance and it can take some time for you to be approved. Review Source Similar Products Featured ## Related categories [Benefits Administration](https://www.capterra.com/benefits-administration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.