# Page 28 | Branch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Branch the right Benefits Administration solution for you? Explore 700 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162029/Branch/reviews

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Branch

4.6 (700)

[View alternatives](https://www.capterra.com/p/162029/Branch/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 28 - Reviews of Branch

## Showing most helpful reviews

Showing 676-700 of 700 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

hA

hira A.  
customer service associate  
  
Used the software for: Less than 6 months

### "very good and efficient"

July 25, 2017

5.0

Pros

I can easily view my schedule and switch shifts or ask someone to cover for me as well as put in for time off

Cons

the days off i put in disappear after my manager approves them and also i get notified every time a new member joins

Review Source

AS

Annaelise S.  
Crew  
  
Used the software for: Less than 6 months

### "Easy of use and functional"

July 5, 2018

5.0

Pros

I like that it gives me the ability to coordinate with my employer my availability and time which I need off.

Cons

I dislike that it is a bit difficult to get someone to cover a shift for me, it's not impossible, but just confusing.

Review Source

MH

Madison H.  
Associate  
  
Used the software for: Less than 6 months

### "very helpful and helps to keep me organized! "

January 24, 2018

4.0

Pros

the shift coverage feature and the schedule calendar. i also like how pictures of the schedule can be posted.

Cons

the chat feature has often crashed the app on my phone, or the hour count for myself will not show up correctly

Review Source

SC

Selena C.  
Tech associate  
Retail  
Used the software for: Less than 6 months

### "Awesome service"

January 11, 2019

5.0

Pros

When I don’t have any money I can easily use the branch app and get money ahead of time. And also I like that the money goes into your bank account right away.

Cons

It isn’t also above $100 Like it says it will let you borrow.

Review Source

DS

Danielle S.  
Cashier  
  
Used the software for: Less than 6 months

### "They are very loyal and the app is very easy and reliable."

October 17, 2017

5.0

Pros

Very reliable, easy to use, and helpful to my success with my job. Also their customer support is excellent.

Cons

Sometimes it takes a bit to load. Otherwise nothing else

Review Source

JL

James L.  
CSA  
  
Used the software for: Less than 6 months

### "It's pretty good."

February 15, 2018

4.0

Pros

The schedule posting feature. Nice not having to go into work on an off day or text a coworker for the schedule.

Cons

Sometimes things don't load and the app needs to be restarted. Not a terrible thing to happen though.

Review Source

KS

Keli S.  
Cook  
  
Used the software for: Less than 6 months

### "Good way to get info out"

March 8, 2018

4.0

Pros

I can see schedule and updates on things and easily get a hold of my coworkers when necessary. It's useful.

Cons

The pay calculating counts hours wrong unless I do it manually and that takes too much time to do myself.

Review Source

DN

Dylan N.  
Cashier  
  
Used the software for: Less than 6 months

### "Easy to use"

December 4, 2017

4.0

Pros

Let's me know when I have to work 3 hours in advance. Easy to trade shifts with people if I need to.

Cons

Anyone can post. And sometime if I work an early shift the 3 hour notification will wake me up and that's not good

Review Source

EG

Evan G.  
Delivery Driver  
Restaurants  
Used the software for: Less than 6 months

### "I get my schedule quickly and easily. "

June 21, 2018

4.0

Pros

I dont have to talk to anyone to get the schedule for the week its just there when i need to see it.

Cons

nothing, it does what i need it too and there is no fuss in it. i do not have any problems whatsoever

Review Source

CT

Christine T.  
Guest Services  
Hospitality  
Used the software for: Less than 6 months

### "Branch Messenger Review"

January 19, 2019

5.0

I don't have to write down or print my schedule. I can pull it up on my phone.

Pros

Seeing my schedule for work. I am able to put in my request off dates.

Cons

I don't think anyone pays attention to the switch my shift request.

Review Source

AF

Austin F.  
Cashier  
Food & Beverages  
Used the software for: Less than 6 months

### "The Branch"

October 16, 2018

5.0

Pros

It was super easy to you and understand. The social aspect, the schedules, and how much money you've made that week is amazing to use.

Cons

The only thing I didn't like was setting up your profile.

Review Source

MA

Mykenzie A.  
Shift Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Branch"

October 9, 2018

5.0

Great!

Pros

Easy to upload schedules and other information needed for employees

Cons

Hard to get people connected with the link because it just takes them to the App Store and tells them to download/open

Review Source

JP

JASON P.  
Pizza  
  
Used the software for: Less than 6 months

### "Awesome"

March 13, 2018

5.0

Pros

Easy to use and helpful. You can see your schedule and email your co workers. You can see everyone's schedule, trades shifts. You can email your coworkers and ask for a different day off.

Review Source

KB

Kirsten B.  
Administrative Asst.  
  
Used the software for: Less than 6 months

### "Great Web Dashboard"

March 9, 2018

4.0

Pros

This software helps companies optimize their employee communication. The mobile app is particularly good.

Cons

There is a bit of a learning curve, as there is with any new software. Training employees on it takes a bit of time.

Review Source

LR

Logan R.  
Server  
Food & Beverages  
Used the software for: Less than 6 months

### "Branch makes it simpler to view work schedules."

February 15, 2018

5.0

I can now very easily view my schedule.

Pros

I like the ease of using the app. By having the app on my phone I can very easily open it to view schedules and messages from my coworkers.

Review Source

KS

Kathleen S.  
Chef instructor  
  
Used the software for: Less than 6 months

### "Finally!! A quick, easy, convienent and user friendly app which makes my work life so seamless.! "

May 16, 2017

5.0

Pros

No more calling them in or driving to in to a physical location to view my schedule. Plus a super convienent way to trade shifts in almost real time. post. view. done!

Review Source

AC

Aubrey C.  
Front desk  
  
Used the software for: Less than 6 months

### "I really do enjoy using branch messenger, it's extremely easy to view my schedule any time I need to"

December 20, 2017

4.0

Pros

What I like most about this software is the ease of use. I'm able to view my schedule anytime I need to. Post shifts that I need covered and cover shifts.

Review Source

SH

Susan H.  
Team Trainer  
Food & Beverages  
Used the software for: Less than 6 months

### "It is easy to access and navigate. "

March 5, 2018

5.0

I can access my schedule anytime I need to.

Pros

I allows me to be able to know when my shifts are and also be able to find someone who could cover my shift if needed.

Review Source

MS

Maria S.  
Host  
Food & Beverages  
Used the software for: Less than 6 months

### "Great "

August 24, 2018

5.0

My overall experience with app has been great.

Pros

It helps with the ease of work schedules.

Cons

It sometimes is very slow and also glitches out of nowhere.

Review Source

DR

Devin R.  
Cook  
Food Production  
Used the software for: Less than 6 months

### "Branch messenger"

July 19, 2018

4.0

The branch messenger is pretty helpful for employees.

Pros

Easy to use, not hard to figure out for anyone new.

Cons

There aren't many options to choose from.

Review Source

BH

Brooke H.  
Salads  
Food & Beverages  
Used the software for: Less than 6 months

### "Branch"

December 3, 2019

4.0

Good experience so far. Am still getting the hang of it

Pros

It’s easy to navigate and app for it is easy to understand. Good concept. It was nice to be able to get the safety net

Cons

Constantly sent emails and texts until I turned off notifications. Haven’t really had it long enough yet to find anything else

Review Source

JC

Jenni C.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Love Branch"

October 27, 2020

5.0

My overall experience with Branch has been fantastic!

Pros

I loves how fast they come through. I also love that the fees are so low. We use them in-between pay.

Cons

There really is no Cons about Branch. It is very helpful . It is super easy to use and fast. So I would say no Cons about it.

Review Source

KT

Kelyna T.  
Dh  
  
Used the software for: Less than 6 months

### "Great"

February 16, 2018

5.0

Pros

I like everything about this app. It keeps me updated with my schedule when I forgot to look at it at work.

Review Source

OW

O'Brien W.  
Cook  
Food & Beverages  
Used the software for: Less than 6 months

### "Review"

July 19, 2018

5.0

Pros

Very easy, straightforward to use the app.

Cons

Nothing at all concerning the app it's ok.

Review Source

SG

Shaniqua G.  
Cashier  
Retail  
Used the software for: Less than 6 months

### "Great "

February 20, 2020

5.0

Pros

This company I use when I need extra money for my family, as a single mother of two I borrow money from this company to get little things my kids my need during the week.

Cons

I can only borrow 25 when the advertisement says I can borrow 50

Review Source

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