# Page 5 | Branch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Branch the right Benefits Administration solution for you? Explore 700 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162029/Branch/reviews --- Branch 4.6 (700) [View alternatives](https://www.capterra.com/p/162029/Branch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of Branch ## Showing most helpful reviews Showing 101-125 of 700 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CD Cole D. Shift Leader Food Production Used the software for: 6-12 months ### "Good-most of the time" October 28, 2018 4.0 Pros It gives you an easy way to connect to co-workers and check when you have to work. It also allows you to easily messenger people to if you need to find someone to cover you for a shift you can’t work. Cons A lot of the time when I try to open the app to check my work schedule it sometimes won’t load. Review Source VR Verified Reviewer Customer Service Retail Used the software for: Less than 6 months ### "It's a really easy app to use, schedules upload quickly, and it sends reminders of shifts. " January 16, 2018 5.0 Pros Easy use, Sends reminders, Schedules upload quickly, Easy to communicate with other coworkers, shift are easily viewed and the fact that I can also send in my avalibility is a plus. I use this all on a daily basis when it comes to things related to work. Review Source Debbie G. Customer Service Associate Retail Used the software for: Less than 6 months ### "Branch Messenger is a great App" May 17, 2018 5.0 Pros I get my work schedule and I am able to see who I would be working with. This software is easy to use and all Team members can see their schedule. Cons There is nothing that I like least about this software. I would recommend this software to anyone that asks. Review Source SW Sara W. Freelance Delivery Driver Package/Freight Delivery Used the software for: 6-12 months ### "Great App!" April 28, 2022 5.0 Great app to use for direct deposits and banking app. Pros The ease of access and how black and white the program is makes it an enjoyable app. Cons The app could use more features for budgeting funds. Review Source LH Leanna H. Manager Food & Beverages Used the software for: 6-12 months ### "Branch messenger" September 8, 2018 5.0 Pros We love the ease of this app. We just take a pic of overall schedule and we can look at that but I love that it notifies everyone everyday of their shift two hours in advance. Cons I guess with all apps their are room for improvements. It does it’s job I guess it could have a more improved look. Review Source NF Nicole F. Bev Cart/ Bartender Used the software for: 1-2 years ### "easy to use, simple & effective" June 27, 2018 4.0 easy to check when I am working, easy to find coverage Pros its very convenient when you need a shift covered or changed, by posting and having management accept its a stress-free solution to a usually uncomfortable situation. Cons when shifts are uploaded in pictures, its difficult to see the entire spread of shifts for the entire period laid out. Review Source TS Tim S. HF Programs Director Health, Wellness and Fitness Used the software for: 6-12 months ### "from a manager standpoint Branch has been an effective way to get shifts covered quickly" August 1, 2017 4.0 shift coverage used to be a big part of my job. now its much simpler Pros All staff have access to it whether its by smartphone or by computer. Its simple to use and as a manager, tracking is very good. Customer service has also been very helpful. Cons error in which when one staff tries to cover an open shift, if manager doesnt approve it another staff can sometimes be overwritten by another staff. Better option would be for all staff interested in a shift to be able to click, then manager chooses Review Source JH Jessica H. General Manager Food & Beverages Used the software for: 6-12 months ### "I absolutely love this app. It's easy to use and the features are are great. I use it daily." November 29, 2017 5.0 The ease of knowing who is scheduled when, with just a click of a button is wonderful. Pros The ease of uploading the schedule is wonderful and I love how it populates the shifts into an easy view of your day. It's great for my employees for swapping shifts and for requesting time off. Cons The only glitch that I've noticed is sometimes it will populate the shifts incorrectly in the calendar view. I think that may be more on my end though because the quality of the picture of the schedule is not so clear. Review Source RW Renea W. Assistant Manager/stylist Consumer Services Used the software for: 6-12 months ### "Excellent way to unite my staff" June 21, 2018 5.0 Pros Easy to post schedules and shift changes. Gives an alert to upcoming shifts on your phone. Can give important shop info to all employees at one time. Cons Sometimes can take awhile for schedule to post. Employees have to make sure their app is updated to be able to view things properly. Review Source VR Verified Reviewer Clubhouse Manager Gambling & Casinos Used the software for: Less than 6 months ### "Best organizational app for work." September 7, 2018 5.0 Its easy and quick to communicate with the entire staff. PS the added gifs are fun! Pros Its super easy to use. The entire team loves it. Cons If someone posts their availability I cant see it, and im the one doing the schedule. Took us a few weeks to figure that one out! Review Source ND Nathan D. Shift Leader Used the software for: 6-12 months ### "I've had a really good experience with this app." January 10, 2018 5.0 I am able to check my schedule daily so that I don't miss any changes on it that happened when I wasn't there. Pros I really like the fact that the managers can post schedules on the app so that I don't need to take a picture or write it down every time it gets updated. The shift coverage feature is also really nice and very easy to use. Cons The only problem I've had so far is the feature where your schedule syncs with the calendar on your phone. It sometimes works, however it isn't very reliable. Review Source CT Charles T. Store manager Retail Used the software for: 1-2 years ### "Great experience. Very easy for me and my team to use." August 17, 2017 5.0 To make an easy schedule for my associates. Pros The ease of the app. It allows me and my team to work out schedule issues. It allows my team to swap shifts and know there schedule from there phones. Cons Sometimes the times are not correct. Once you upload a schedule and it post. The shifts start and end times may not be correctZ Review Source VR Verified Reviewer Supervisor Retail Used the software for: Less than 6 months ### "Never had to contact customer service. App is easy to use and helps me and my coworkers communicate" March 5, 2018 5.0 Pros I like how easy it is to use and the different features they offer. I do not have anything else to say. Have a great day Cons I haven't figured out how to edit a post once I've made it. I do not have anything else to say. Have a great day Review Source Sharnice W. Shift leader Used the software for: 6-12 months ### "It really makes Work life so much better. It accommodates everyone of our employees " February 5, 2018 5.0 Pros The ability to switch schedules when it is needed and being able to get your work schedule for the following week Cons You can't remove old employees from the group or anything they've posted in the past so sometimes it is confusing Review Source MA Miguel A. Shift Lead Retail Used the software for: 6-12 months ### "Great app!" January 11, 2019 5.0 Really great and valuable app. Almost no downsides and a lot of near features. Pros I loved the widget on this app. It was so helpful and amazingly accurate. I think I only saw it mess up once but other than that it was really cool to have. Cons There’s not anything that I particularly disliked. Maybe having to use my FaceID anytime I exited the app or when there was an interruption. I wish after it was unlocked then there was a timer instead to lock it again if the app wasn’t closed. Review Source Ashley P. Shift Leader Warehousing Used the software for: Less than 6 months ### "This app is the easiest app for everyone at my job to use. It makes things run smoother at work." October 24, 2017 5.0 Makes things easier for myself, the other managers, and my crew. Everyone is on the same page as far as workflow and shifts. Pros I can post the schedule on it for my crew to view without dealing with the constant phone calls during my shift for their schedules Review Source PM Paolo M. Owner Marketing and Advertising Used the software for: 6-12 months ### "Free instant access to your money " January 31, 2020 5.0 It is very easy and does exactly what it says it does. Pros There is no smoke and mirrors, very straightforward gain access to your salary instantly every time it is cleared. Cons No cons, it couldn't be more straight forward, it is easy to use, I've never run into any issues using it. Review Source VR Verified Reviewer Sales Representative Telecommunications Used the software for: Less than 6 months ### "awesome " July 11, 2018 5.0 Pros it alerts you to your next shift, all of your shifts are in one place, I love the message board as well. Cons I don't see any cons with the software so far, I love everything about it. great job branch, keep up the good work! Review Source Ambrecia M. Housekeeper Environmental Services Used the software for: I used a free trial ### "Great app to use " July 12, 2023 4.0 Pros You can get a cash advances on it and you just have to pay it back Cons There's nothing bad I want to say about it Review Source JS Jamie S. Family Involvement Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy for programs" January 14, 2023 5.0 Payment, money access, and money transfers. Pros I like that it’s easy to manage money and see activity. All of your options are right there (you don’t have to hunt around) and easy to understand Cons It’s just one of many for lots of people and can become another thing to deal with Review Source MS Michael S. Inside Sales Coordinator Warehousing Used the software for: 6-12 months ### "Michael Saintz Branch User Review" January 25, 2023 5.0 Pros I liked how easy it was to access my pay their their mobile app and how quickly the transfer is from their account to my personal bank account. Cons I have had issues locating ATMs that was compatible with their bank cards that they send out to their users and the mobile app ATM locator does not seem to work properly at this point in time. Review Source WG Wendyann G. Clerk Retail Used the software for: 6-12 months ### "User" January 16, 2020 5.0 All issues relates to the software and ease if learning Pros Easy to learn and great asset to learn on the computer was easy to ahow others hiw to use rhe software Cons Slow at first but after usung fir awhile it became easier to use abd to teach other gow to use the program Review Source VR Verified Reviewer Total Industrial Engineer Automotive Used the software for: Less than 6 months ### "Gets the job done" October 19, 2017 4.0 Pros I like the chat feature - makes it easy to communicate quickly with coworkers you may not be friends with. Cons It's not very user friendly or adaptive when putting in start/end dates for shift coverage. I would like to be able to edit the standard message posted with my shift swap request. It would also be helpful to give me the option of suggesting a swap with a specific person instead of having to post to everyone and have separate conversations. If I could send a request to a user and get accepted or declined, that would be a true swap shift in my mind. Review Source VR Verified Reviewer General Manager Restaurants Used the software for: 6-12 months ### "I think they made a very nice platform that is easy to use and great for everyone!" July 2, 2018 5.0 Pros Posting a picture of a schedule and it pulling the information from it and putting it on the calendar. Cons Requesting time off feature can be improved. Many people are confused on how to work the feature properly. Review Source CG Cindy G. Cashier Retail Used the software for: 6-12 months ### "Cindy’s review of Branch Messenger" September 7, 2018 5.0 My overall experience with Branch Messenger is great. I hope it is always available and helpful as it is right now. Pros I love that I can look to see who I’ll be working with, who I’ll be relieving and who will be relieving me on my shift. I love that I can have immediate contact with managers and co-workers. I love being able to see my earnings each week. Cons I wish our schedules were posted further out so we can make plans for holidays or even to schedule appointments. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.