# Page 8 | Branch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Branch the right Benefits Administration solution for you? Explore 700 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162029/Branch/reviews --- Branch 4.6 (700) [View alternatives](https://www.capterra.com/p/162029/Branch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 8 - Reviews of Branch ## Showing most helpful reviews Showing 176-200 of 700 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GC Gwen C. Store Manager Retail Used the software for: 6-12 months ### "Great for my team; sometimes there are errors " January 18, 2019 5.0 So far it is fantastic and I recommend it to all my colleagues. Pros I love how easy the software for branch is to use and I love that my team and I can stay connected. Schedules upload fast and they are USUALLY pretty accurate . Cons Sometimes there are errors with uploading schedules and A.M. and P.M. get mixed up but for the most part everything is awesome. Review Source TC Tiffany C. shift manager Food & Beverages Used the software for: 1-2 years ### "review" September 13, 2018 4.0 At this time I am satisfied and have no issue as well I would recommend this to all my coworkers Pros Very easy to use and download and would tell everyone to use Cons Nothing at this time I like it all at this time Review Source JD Jeniffer D. General Manager Restaurants Used the software for: 6-12 months ### "Great!" July 17, 2018 5.0 I was able to send out communication to all my team as well as ensuring that I could post schedules and communicate with my employees Pros The fact that everything is all in in app. A place to post schedule get in contact with employees and post availabile shifts. Cons The glitches in the system sometimes. The app stops work or doesn't show you recent messages until later Review Source NW Nina W. Shift supervisor Food & Beverages Used the software for: 1-2 years ### "It's been great! Love the app!" November 29, 2017 5.0 Time management team communication Pros I like the ease of use, and set up. I like being able to see the calendar photo and the daily calendar. The new calendar sync option is fabulous. Review Source AP Alexandria P. Cashier Restaurants Used the software for: 6-12 months ### "Branch app has been one of the biggest lifesavers for me." July 13, 2018 5.0 Easy use Pros You can easily check your schedule with just a few clicks. Everything's there and organized for you. It's just so simple! Cons There's nothing I can really say I don't like about this app. It's easy simple, and just a few clicks to use. They let you edit your profile, adjust avaibility & see others schedules as well. Review Source WH William H. Parts Sales Manager Used the software for: 6-12 months ### "Really nice schedule software. " August 2, 2017 4.0 Pros I really like that can post my schedule via a picture and within a short time I can see all of the shifts for the week. It also allows for manual shift entry. It makes it so easy to double check schedules Cons Like other software there are glitches. However , the support team is very quick to review and fix them. Review Source JL Javier L. Store Manager Used the software for: 6-12 months ### "Great app perfect for a busy manager" February 9, 2018 4.0 Pros It really came in handy with alerts, from making sure you get to work on time, schedule changes and requests, schedule uploads just from a picture, and even messages between crew members. Cons Could use more tools for the manager. Such as being able to edit employees better, to be able to make the schedule using the app Review Source VW Victoria W. Customer service associate Used the software for: 6-12 months ### "It has been nice being able to go into the app and see my schedule. " February 22, 2018 5.0 Pros The ease of use, it is very simple to go through the app and see what I need to do. The messaging with others on the app is also a plus, if I want to try to cover a shift for extra hours or if I need a shift covered. I like that it tells me when the new schedule is out, and if I ever need to reach out to my store manager, it is right there at my fingertips! Cons Unable to see all my hours worked; it will show me week to week but not my whole pay period at once. Along with that it does not show my whole earnings for that pay period, it only shows my week to week as well. Other than that no complaints, it still allows me to stay on top of my hours and earnings. Review Source JP Jeni P. Certified Pharmacy Technician Pharmaceuticals Used the software for: 6-12 months ### "Amazing app. I loved this as it keeps everything easy to access at one place." January 15, 2018 4.0 Everything. Easy to access and keep things organized. Pros The most liked feature for me is schedule tab. I don't have to worry about remembering my schedule anymore. I can simple go on app and check my schedule time to time. Cons Least like feature is putting wedge information in. I mean absolutely it is useful for others but not for me. Review Source HA Hailey A. Educator Education Management Used the software for: 6-12 months ### "Simple, Easy-to-Use Pay Management" December 20, 2022 5.0 Pros Branch is easy to use, offers services even to my small local bank, and sends frequent reminders to transfer money to my bank. It's pretty dependable. Cons I wish it offered an instant transfers option. To my knowledge, it doesn't have that option right now. I don't want to have to go in and transfer my money every week. Review Source AB Ayana B. Lifeguard/ Swim Instructor Used the software for: 6-12 months ### "Very efficient and effective with finding shift coverage" October 24, 2017 4.0 Pros It makes the job of finding shift coverage 100% easier because you can broadcast a shift as oppose to texting or emailing individual messages. Cons Coverage can be confusing at times because the software will at times post a shift indicating that it still needs coverage when in reality it has already been taken. Review Source VR Verified Reviewer Prep cook Restaurants Used the software for: 6-12 months ### "Branch" February 12, 2019 3.0 Pros It was easy to use and navigate. Easy way to communicate with everyone Cons There was nothing that I can say I didn't like Review Source CG Chad G. Nunya Consumer Services Used the software for: Less than 6 months ### "Completly unsatisfied" April 23, 2024 3.0 Horrific joke, terrible, zero customer service. Allows fraud and charges from places that you can clearly see on a map that are not a business. Or even a bogus address. Not only that multiple charges from fradulant so called companies in the same place they operate. Pros Should work correctly, but dosnt as its not even a bank or banking institution. Cons Allowed fraud even though its was flagged while pending, No live help or support. Claim u will get a call back and you dont. Respond to a email, up to 90 days to handle theft. Your money is not insured as its not a bank. Review Source SF Sarah F. Pharmacy Tech Pharmaceuticals Used the software for: 6-12 months ### "Easy to use but misses some shifts so can't fully depend on it" September 6, 2017 3.0 This app makes it much easier to see who your working with for that day Pros The app is very easy to use and love the reminders before your shift starts. Cons It has been missing shifts and if two employees have the same last name it mixes their shifts up and has causes some major confusion Review Source KC Kimberly C. Delivery driver Used the software for: 6-12 months ### "Amazing service " May 21, 2018 5.0 Pros Can see my schedule whenever I want I totally love this app I wouldn't recommend it to anybody it has me when I need to know about work Cons It kind of takes a little too long to load but other than that I've had nothing wrong with it and I would recommend it to anybody who would want to use it Review Source VR Verified Reviewer Cashier Food & Beverages Used the software for: Less than 6 months ### "Having the Branch app has made my work life WAY easier. It helps keep track of my schedule and pay!" March 15, 2018 5.0 It helps me do well with my attendance at work Pros It helps keep track of my schedule by sending me updates an hour or 2 hours before my shift's supposed to start. This way I can't be late pr forgetful of my shift. It also helps keep track of my pay. It combines your schedule and wage to give an estimate of your next pay. Cons Lately the only thing I can find wrong with the software is that the feature of combining the schedule and wage has not been working. Review Source NF Nate F. Shift Manager Food Production Used the software for: 6-12 months ### "Review " October 5, 2018 5.0 My overall experience has been good. As a manager, it’s easy to talk to my crew, look at the schedule, and generally know what’s going on. Pros Touch ID entry option and the schedule alert notification. It’s very helpful. Cons How it calculates your earnings. It just seems a little off. I don’t often, but maybe I’ll give it a try. Review Source VR Verified Reviewer Shift Leader Restaurants Used the software for: Less than 6 months ### "It lets me see my schedule" April 14, 2018 3.0 My boss can post the schedule at work, my coworker can take a picture of it and send it to everyone and then we get notifications of when we work, pretty neato. Pros it let me sees my schedule, it lets me see my schedule,it lets me see my schedule, it lets me see my schedule. The calendar and the notifications when I work are nice. Cons I don't actually use it enough to give a list of "least"s. I use it to look at my schedule and see when I work. Review Source MJ Marcus J. Manager Restaurants Used the software for: Less than 6 months ### "Excellent idea, An Excellent App!" July 14, 2018 5.0 It empowers my employee's to make their OWN shift trades safely without worry. Pros The idea behind the app is awesome. Everyone is into social media, and it's like social media for your workplace and neighboring franchise stores! Easy to use, Cons Sometime it will say I'm offline and I have to close it out and reopen it. There are time I update my employee's info, hit "Save" and it keeps telling me there was an error until AGAIN, I force close it And try again. Review Source MS Mike S. General manager Used the software for: 6-12 months ### "Mostly a good app. Some things are annoying, but it makes things easier. " May 22, 2018 4.0 Pros Easier to get messages to all employees, take or reject requests and shift changes, and to post schedule. Cons Have to use A.M./P.M. notations or military time. Doesn't recognize names all the time and misspells them, prompting invites for current users, and sometimes miscalculates hours. Review Source AS Amber S. Pharmacy Technician Pharmaceuticals Used the software for: 6-12 months ### "Branch makes my work schedule easy " August 30, 2018 5.0 Over all I love branch and wish other work places used it. Pros Branch does t just let me view my schedule it let’s me communicate with my co workers. We’re ablenti share pictures, swap shifts or get coverage we need when things unexpectedly happen. Cons Personally I can’t think of a flaw that branch has. Review Source KR Kyle R. Shift Manager Used the software for: Less than 6 months ### "The app is super convenient." January 4, 2018 5.0 Pros \-The fact that it takes information from a picture and turns it into text to create daily schedules is awesome. -It sends you reminders prior to when your shift starts. -Easy way to communicate with all of your employees instead of sending out mass group texts that no one wants to be a part of. Cons \-It's only happened once so far but when a picture of the schedule was taken, it registered my name incorrectly for a week, preventing any reminders of shifts. -I haven't checked in the settings to see if it can be changed yet but if you are working a morning shift, the reminder is sent out long before you even need to wake up. Review Source MS Micha S. Pharmacy Techinian Hospital & Health Care Used the software for: 6-12 months ### "I really like this app, helps me and my coworker stay organized" December 21, 2017 5.0 Schedule reminders Pros Helps with telling everyone their schedule especially the people who don't work a lot I really like the reminders Cons I think I don't like the homepage, it has told my happy 4 of July for like 6 months now. I would just like to see something different every now and then Review Source JO Jagadeesh O. CPhT Used the software for: 6-12 months ### "I use this daily " October 10, 2017 5.0 Pros My team and I use this daily. Pretty cool app and gets me to work on time. I like the reminders about what time my next shift starts. I also like the sort and filter functions. Cons Some of the features are pretty useless, namely the chat feature. Maybe some places find it helpful. Review Source TA Tessa A. Crew Member Food & Beverages Used the software for: 6-12 months ### "Works for Me" October 16, 2018 4.0 I like how it tells you how much you have made during the week. It helps me to budget my spending. Pros I like that we can all have accounts and be able to talk to each other, especially since not all of us like to use social media. Cons It messes up our scheduled times occasionally, besides that it is perfect! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.