--- title: "Backlog Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Backlog Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/162032/Backlog/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Backlog Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Backlog ## What is Backlog? Enhance your project management with Backlog, enabling efficient task orchestration, streamlined version control, and effective bug tracking. Converging project management with code management, Backlog transforms collaboration across organizations. Plan tasks, monitor progress, and easily track code updates within the Backlog ecosystem, elevating your project management to new heights of efficiency. ## What is Backlog used for? [Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Bug Tracking](https://www.capterra.com/bug-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 169 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $35 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Project Management / 2026 - Agile Project Management / 2025 - Gantt Chart / 2025 - Kanban Tools / 2025 - Product Management / 2025 - Project Planning / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Backlog?[Manage this product listing](https://www.g2.com/products/backlog/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Backlog 4.6 (169) VS. [4.6 (6,130)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (169) Ease Of Use 4.5 (14,818) Value For Money 4.4 (125) Value For Money 4.3 (10,129) Customer Service 4.3 (122) Customer Service 4.4 (9,865) ## Backlog alternatives [4.4 (3,045)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,575)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,777)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) [View all alternatives](https://www.capterra.com/p/162032/Backlog/alternatives/) ## FAQs about Backlog Overview ### What problems does Backlog solve? Backlog solves scattered task ownership, fragmented bug reporting, and disconnected project documentation by centralizing issues, assignments, priorities, deadlines, files, and team discussions. Its boards, milestones, Gantt charts, and Git/SVN links give software developers, QA testers, project managers, and remote cross-functional teams a shared view of progress, accountability, release work, and unresolved requests. Answer based on 107 reviews Overview ### Which roles and teams benefit most from Backlog? Backlog is most used by software engineers, developers, and QA teams managing bugs, code-related tasks, and sprint work. Project and product managers use it to assign priorities and track delivery, while executives and creative teams monitor progress, coordinate releases, and keep cross-functional projects aligned. Answer based on 168 reviews Overview ### What company size and industries is Backlog built for? Backlog is for software development, UX design, product management, marketing, and sales, with small businesses representing 73% of reviewers. It is most used in Information Technology and Services (26%) and Computer Software (21%), while midsize businesses account for 20% and enterprises 8% of users. Answer based on 169 reviews Features and Usability ### What are the key features of Backlog? Backlog includes core task management for assigning, scheduling, and tracking work, alongside project planning tools for organizing tasks and milestones. Its most-discussed capabilities also include task progress tracking, helping teams see work status and coordinate activities. Additional project views include Kanban boards and Gantt/timeline views. Answer based on 14 reviews Pricing ### How much does it cost and what fees or limitations are included? Backlog starts at $35 per month for the Starter plan, which includes 30 users, 5 projects, 1 GB of storage, and subtasking. The Standard plan is $100 per month for unlimited users, and Premium is $175 per month for unlimited users. A free version and free trial are available; reviewers often call pricing reasonable. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Backlog integrate with? Backlog integrates with 10 third-party tools, including Slack and Microsoft Excel, which reviewers specifically mention. Its catalog also lists Google Drive, Dropbox, Microsoft Teams, Jira, Jenkins, and Box, supporting collaboration, file storage, project migration, and development workflows. Google Chat and OneDrive are also available. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does Backlog offer? Backlog provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation gives written reference material for learning features and checking steps, and videos allow self-paced review of common tasks and product functions. Answer based on 8 reviews Getting Started and Support ### What customer support options does Backlog offer? Backlog offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. User feedback describes support as responsive and backed by clear documentation, which helps resolve issues quickly. Some users also note they did not need to contact support during their projects, leaving direct service experiences limited. Answer based on 3 reviews Features ### What features does Backlog include for project management? Backlog combines task and issue tracking, Git or SVN repositories, wikis, file sharing, and Gantt charts in one workspace. Development and small business teams value the accessible core tools and clear interface, while larger or complex projects may need deeper reporting, workflow customization, automation, integrations, and stronger mobile capability. Answer based on 33 reviews ## Features AI summary Based on 29,194 Project Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing project management software: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) Backlog supports **Deadline Management**, which helps teams keep projects on schedule and stay aware of key milestones. However, it does not include **Project Time Tracking**. Instead, it offers **Assignment Management** (**59%**), a feature that helps teams organize work by owner and keep responsibilities clear across projects. While the system is missing **Project Time Tracking**, its task assignment capabilities still provide teams with a practical way to coordinate day-to-day work, maintain accountability, and keep projects moving forward. Deadline Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Specify or track the date/time a project, task, etc., is due for completion Assignment Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Assign issues and tasks based on availability or required skills Task Management 4.7 (53) 73.58% of 53 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Task Progress Tracking 4.4 (35) 57.14% of 35 reviewers that rated this feature as important or highly important Track the status and progress of tasks Task Scheduling 4.5 (35) 62.86% of 35 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks Project Planning/Scheduling 4.3 (27) 59.26% of 27 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Backlog 113 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Bug Tracking: Monitor and track bugs and issues in the system. - Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Code Repository Integration: Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Email Management: Manage, store and organize emails within the system or via third-party apps - Email-to-Task Conversion: Convert emails into tasks - Employee Activity Monitoring: Monitor and track what your employees are doing - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - For IT Project Management: Supports project management for IT professionals & teams - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Scheduling: Schedule and assign issue completion dates and/or times - Issue Tracking: Record and follow the progress of every issue - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-board: Supports simultaneous creation and work on multiple Kanban boards - Multiple Projects: Ability to handle several projects simultaneously - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Notes Management: Allow users to create, edit, and sort multiple notes - Percent-Complete Tracking: Level of completion within a task - Prioritization: Arrange tasks based on the level of priority or urgency - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Product Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Issues: Set an issue to repeat - Recurring Tasks: Set the frequency of a task's occurrence - Release Planning: A timeline for taking a project live that outlines what features should be operational at the go-live date - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Request Management: Evaluating and prioritizing change requests that are received while working on the project - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sprint Planning: Identifying the tasks to be completed and the people to complete them during a set period of time - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sub-Task Management: Split and manage tasks into individual components - Supports Scrum: Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Team Collaboration: Allow multiple team members to edit and work on the same document - Team Management: Organizing a group of people to accomplish a task - Templates: Sample files or documents that could be customized as needed or used as is - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - To-Do List: A digital list of items that need to be completed - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Workflow Management: Create, design, and visually represent processes within the software - Visualization: Graphical representation of data or processes - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (169) 4.4 Based on 169 reviews ## Pricing Value for money 4.4 (125) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/162032/Backlog/pricing/) Starter $35.00 Flat Rate,Per Month It includes: - 5 Projects and 1 GB of Storage - Includes 30 Users - Subtasking Standard $100.00 Flat Rate,Per Month It includes: - 100 Projects - Gantt Charts and 30 GB of Storage - Includes Unlimited Users - Burndown chart - Issue templates Premium $175.00 Flat Rate,Per Month It includes: - Custom Fields and 100 GB of Storage - Gantt Charts - Includes Unlimited Users - Unlimited Projects - Custom fields - Dedicated support Enterprise Custom Quote Available. It includes: - Unlimited Storage - Unlimited Files - Unlimited Access Control - Active Directory Value for money 4.4 (125) 4.4 Based on 125 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Box](https://www.capterra.com/p/148766/Box/)[ Jenkins](https://www.capterra.com/p/171026/Jenkins/)[ TestMu AI](https://www.capterra.com/p/170732/testmu-ai/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (122) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (122) 4.3 Based on 122 reviews ## User reviews Overall rating 4.6 Based on 169 reviews Filter by rating Counts reflect reviews available in this feed. 5(100) 4(66) 3(1) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful ELDHO B. Digital marketer Used the software for: Less than 1 year ### "The perfect bridge between project management and version control." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 My experience has been very positive. It’s a robust, stable platform that specifically caters to development teams who want to keep their code and their tasks under one roof. Pros love that it integrates Git/SVN repositories directly with task management. Having the wiki, file sharing, and bug tracking in one place prevents "tool fatigue." The "Gantt Chart" feature is also included by default, which helps visualize timelines without needing extra plugins. Cons The user interface feels a bit dated compared to newer tools like Linear or Monday.com. Also, the mobile app is functional but lacks some of the advanced features available on the desktop version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Developer Used the software for: I used a free trial ### "A Simple Tool That Helps Keep Projects Organized" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 12, 2026 Overall, my experience with Backlog has been positive. It is a reliable and straightforward project management tool that helps teams stay organized and collaborate efficiently. It is especially useful for teams that want a simple, no-overcomplicated system for managing tasks, issues, and files. With a few improvements in advanced features and reporting, it could be even better. Pros Backlog is very easy to use and well-suited for project and task management, especially for small to mid-sized teams. The interface is clean and intuitive, making it simple to track tasks, manage deadlines, and collaborate with team members. I particularly liked how issues, milestones, and files can be organized in one place, which helps keep projects structured. The learning curve is low, so new users can start working quickly without much training. It also offers good value for money compared to many other project management tools. Cons While Backlog works well for basic and intermediate project management, it can feel limited for very large or complex projects. Some advanced features and integrations available in other tools are missing. The UI, although simple, could be more modern, and reporting options could be improved with more customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer COMPUTER TEACHER Used the software for: Less than 1 year ### "Simple and Effective Tool for Team Project Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 January 9, 2026 Overall, my experience with Backlog has been very positive. It is a reliable and efficient tool for managing projects, tasks, and team collaboration. It helps keep work organized, deadlines clear, and communication transparent. For teams looking for a simple yet powerful project management solution, Backlog is a great choice. It offers good value for money and works well for both technical and non-technical teams. Pros Backlog is very easy to use and practical for daily task and project management. I really like how clean and simple the interface is, even for beginners. Creating tasks, assigning them to team members, setting deadlines, and tracking progress is smooth and well organized. The collaboration features like comments, file sharing, and version control help keep everything in one place. It saves time and improves team coordination, especially for small and mid-sized teams. Cons Some advanced features feel limited in the basic plans, and reporting options could be more detailed. Occasionally, the learning curve for new users can be a bit slow if they are not familiar with project management tools. Also, mobile app performance can be improved for better speed and smoother navigation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: I used a free trial ### "Backlog review after use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 9, 2026 Backlog by Nulab is a project management and development collaboration tool that feels straightforward and practical. It combines task tracking, bug reporting, and documentation with built-in Git/SVN repositories, so teams can manage both project work and code in one place. Most people find it easy to pick up and reliable for day-to-day work, especially for software teams that want clear visibility into tasks and issues without a lot of complexity. Its strengths are simplicity, integrated collaboration features, and good support for Agile workflows. At the same time, it isn’t the flashiest tool on the market — some users feel the interface looks a bit dated, and advanced reporting or customization isn’t as flexible as in some competing tools. In human terms: it’s solid and dependable for getting work done, but it won’t wow you with bells and whistles. Pros Simple, easy-to-use interface with solid issue tracking and good Git/Wiki integration. Hope everyone Cons Limited reporting andd customization, and the UX/UI feels somewhat outdated compared to newer tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Project Manager Used the software for: Less than 1 year ### "Helpful and Easy to Navigate " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 January 9, 2026 It was a learning experience, where I got to become familiar with project tools that are valuable for supporting the development of project deliverables Pros I liked the accessibility to project tools that enabled me to generate project outcomes for my group in a easy file format that could be shared. Cons The website's interface was visually appealing, making it easier to identify elements needed to complete project tasks as a user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Creative Director Used the software for: Less than 1 year ### "No-frills task management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 It is no-frills task management. Easy to use and learn for everyone. It does the basics, but gets them right. It is not super customizable, but at the same time that makes it easy to manage. Pros It is simple and to the point. No fancy things, just task management. The plans are affordable, and it's easy to get started for anyone. Cons A little more customizability to add, remove or rename certain categories would be great. Can be long to input information with multiple clicks required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Student Used the software for: I used a free trial ### "I loved using backlog" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 9, 2026 I really enjoyed being able to organize tasks for my team in a place where they could all view it clearly. Pros I liked the ability to organize my backlog for my team well and found good value for my money. I found there to be a small learning curve. Cons I dont know how well customer service is because i didnt use it for anything throughout my project so its not really a bad thing yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Co-Chief Executive Officer Used the software for: 3-5 years ### "Seriously, Backlog is the best in this regard" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 5, 2026 Overall I am relieved I no longer have to switch back and forth between WhatsApp and Google Drive. It makes sure that both the frontend and backend developers do not bug me about SOPs, since everything is simply available in one location. Pros We've used Backlog with moderate success up until we had many times more users, well this has done that same as of today but now I don't have to explain to each teacher what it is they're doing. That's cool, I didn't even have to send a techie in to install the whole system. Cons Although the mobile app is very difficult to use and has serious lag problems. I absolutely detest the fact that you cannot remove a Channel if you created it within a Space or Folder (which is kind of ridiculous). And I also think it is silly that I cannot enable my Camera for Clips. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gerlie Ann Katherine D. Backend Developer Used the software for: Less than 1 year ### "Simple and Reliable Project Management Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 23, 2025 Overall, my experience with Backlog has been positive. It’s a reliable tool for managing projects and keeping teams aligned. It works especially well for small to medium-sized teams that want a simple, no-frills way to organize tasks and track progress without feeling overwhelmed. Pros Backlog is very easy to use and doesn’t have a steep learning curve. The interface is clean and organized, which makes it simple to track tasks, bugs, and project progress. I also like how issues, comments, and file sharing are all in one place, making team collaboration straightforward. Cons Occasionally, I experience login issues on the mobile app, where I’m unable to sign in. This doesn’t happen often, but it can be inconvenient when accessing projects on the go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Account support office and customer service representative Used the software for: Less than 1 year ### "A Reliable Tool for Streamlined Project Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 Backlog is a solid and dependable solution for managing projects and teamwork, but there is room for improvement in performance, flexibility, and advanced functionality. Pros What I liked least about Backlog was its limited customization and reporting features. The interface is clean but can feel rigid, and advanced analytics or workflow customization are not as flexible as some competing project management tools. Additionally, integrations and automation options are somewhat limited, which can slow down more complex team processes. Cons Outdated interface – The UI feels less modern compared to tools like Jira, ClickUp, or Asana. Limited customization – Workflows, fields, and views aren’t as flexible for complex projects. Basic reporting – Lacks advanced analytics and detailed performance reports. Search can be slow or clunky – Especially in large projects with many issues. Limited automation – Few built-in automations compared to competitors. Scaling challenges – Works well for small to mid-size teams, but can feel restrictive for larger teams. Mobile app limitations – Not as powerful or smooth as the desktop version. Integrations are fewer – Compared to Jira or ClickUp, integration options are limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162032/Backlog/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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