# Page 3 | Backlog Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Backlog the right Project Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162032/Backlog/reviews --- Backlog 4.6 (169) [View alternatives](https://www.capterra.com/p/162032/Backlog/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Backlog ## Showing most helpful reviews Showing 51-75 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HA Harsh A. Software developer Computer Software Used the software for: Less than 6 months ### "Experienced " October 3, 2024 5.0 It was good and it helps me to do my project very easily and smoothly Pros The management how it works and helps to maintain my work Cons The management can be more precise and more importantly time manageable Review Source Response from Nulab October 22, 2024 Dear Harsh, Here at Nulab, we are always happy to hear our customers feedback, so thank you for your review! We love that Backlog is helping you do your projects easily and smoothly. Our product team is constantly working on improving Backlog, so we will consider your suggestions about the management. VR Verified Reviewer エンジニア Education Management Used the software for: 2+ years ### "導入しやすいタスク管理ツール" March 15, 2023 4.0 Pros タスク管理ツールとして、難しすぎないので、導入が楽。他のツールだと、設定が難しかったり、表示が難解だったりして、導入に時間がかかることがあるが、Backlogはシンプルなレイアウトになっているので、導入の手間が少ない。タスクのカテゴリなどは自由に設定できるため、タスク管理上困ることはない。WebHook機能もあり、Slackなどと連携できる。 Cons ガントチャート含めて集計機能が強化されるとよい。 Alternatives considered [GitHub](https://www.capterra.com/p/129067/GitHub/) Reason for choosing Backlog 導入しやすく、価格がやすいため。シンプルなインターフェースになっているので、あまりシステムに詳しくない人でも、使い始めることができる。他の多くのツールは、ひとりあたりの金額計算になっているが、Backlogの基本的なプランでは、どれだけユーザが増えても金額が変わらない。 Review Source SP Scott P. Creative Director Media Production Used the software for: 1-2 years ### "Robust & Reliable, if not totally customizable" July 27, 2023 4.0 I mostly like Backlog and it has vitally always been reliable and available and easy to use. I wish it were much more customizable so it could be more readily adapted for the various types of work within the companies I use it with, but it's possible that this is an unreasonable expectation on my part and this simply isn't the tool for the that particular situation. Pros Easy to pick up and use at a glance. Features are readily available in all UIs and their functions act predictably. I don't think I've ever felt the need to consult documentation, it just works as you expect. Cons Probably part of what makes Backlog so robust is that is very specifically designed for a certain type of workflow and is not always as flexible as I'd like. For example, in Kanban mode (at least from what I can tell) there is no way to add or customize columns for different types of work (advertising copy, for example, has a much different lifecycle than software issue tracking). Likewise, for issue priorities there is only low/med/high and no room to customize for different environments or possibilities. Review Source eO emmanuel O. Software QA Computer & Network Security Used the software for: 1-2 years ### "Efficient Project Management with Room for Improvement" July 27, 2023 4.0 Pros What I liked most about Backlog was its user-friendly interface and robust project management features. It made tracking tasks and collaborating with the team much more efficient. Additionally, the ability to set priorities, due dates, and assign tasks to specific team members was a great way to stay organized and ensure everyone was on the same page. The real-time updates and notifications also helped keep us informed of any changes or progress made on tasks. Overall, Backlog proved to be a valuable tool in streamlining our project workflows and enhancing team communication. Cons What I liked least about Backlog was its limited integration options with other tools we were using. We had to manually duplicate some data and tasks across platforms, which led to inefficiencies and potential for errors Review Source AG Antonio G. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "È molto semplice e facile da usare. Le sue funzionalità, inclusi i report, sono molto valide" March 6, 2023 5.0 Ritengo che Backlog sia in generale un buon prodotto e nella media rispetto agli altri software per il tracciamento dei bug. Pros Ottimo per la segnalazione di bug e per la creazione di task. E' molto semplice e non presenta le complessità tipiche di prodotti alternativi come ad esempio Jira. Questa applicazione ha molteplici funzionalità tra cui tracciamento dei bug, l'integrazione dei report e la creazione di innumerevoli tipi di task per la gestione e il monitoraggio dei progetti. Cons A volte va giù e non risponde smettendo di funzionare. A volte è successo a metà del progetto che si interrompe e non sono stato in grado di inviare il report ed è stato necessario ricrearlo da capo. Review Source Akhilesh M. Software Test Engineer Telecommunications Used the software for: 1-2 years ### "Backlog has your back!" May 2, 2020 4.0 The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester. Pros Bug identification and creation have never been simpler. Its unique way to describe and categorize the issue at hand is well sorted and makes for a clean and understandable user experience. Cons There might be issues that are created and assigned by parts and during bug/defect identification and creation, assigning these bugs should have an option to assign multiple members instead of single-member. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Backlog Bang for the buck! Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) It was very difficult to track and monitor, the interface was confusing. Review Source GT Getachew T. Construction supervisor Utilities Used the software for: I used a free trial ### "Sprint backlog" June 23, 2023 4.0 Prioritization: A backlog allows the business to prioritize tasks and projects based on their importance and urgency.It ensures that the most critical items are addressed first, preventing important tasks from falling through the cracks.2.Resource allocation: With a backlog, businesses can effectively allocate their resources, such as employees, time, and budget.It enables them to plan and distribute resources based on the backlog's priorities, ensuring that resources are not wasted or misused. Pros Project Management Capabilities: Backlog offers a range of project management features, including task tracking, subtasking, milestones, and Gantt chart visualization.Users appreciate these functionalities to keep their projects organized. Cons Complexity: Some users find Backlog to be too complicated, especially for those who are new to project management tools.The learning curve can be steep and may require some time to fully understand and utilize all of its features. Review Source MK Milan K. Lead Solution Architect Information Technology and Services Used the software for: 2+ years ### "After months using free version for 1 project we successfully moved to paid version for all projects" June 17, 2020 4.0 We track not only reported issues/incidents, but also the planned project tasks to have overview who is working on and what is the backlog of all unassigned tasks. The main benefit is to not have projects information in several excel or project files but in one place. Also our status meetings with our teams are faster and more effective. Pros Easy to setup and use including graphic differentiation and access rights for individual projects (customer logo and colors). No training required for users in our company who adopted this tool very fast. In addition, GantChart is really usable with several options for grouping, automatic issue creation from email is also useful to support our clients and track how our internal specialists perform. Internal wiki is also used in our company to document not only the knowledges and technical information to be shared with others in the team, but also the meeting minutes related to our projects - everything stored and available in one place. The mobile application also works as expected. Cons It is not possible to create links/relations in GantChart helping to display dependencies and reschedule the project tasks when something happen - now all issues have to be moved manually. Navigation in wiki would be enhanced little bit. Review Source VR Verified Reviewer VB.Net Full Stack Outsourcing/Offshoring Used the software for: 6-12 months ### "CamNX - Review Backlog" July 28, 2023 5.0 Pros The comment feature and Bug management. The comment attachments Cons I have the activity and my comment in one tab in Page. I just want it 2 tabs. Review Source hN hai N. QA Computer Software Used the software for: 1-2 years ### "Some Uncomfortable" December 17, 2018 4.0 Very good expect 2 thinks above Pros \- Grantt chart and burndown chart.. Cons 1\. It's "Copy custom Fields From other Project" in \[Project Settings\] -> \[Custom Field\] => I dont know why "(※ Relation with issue types not copied)". It's very uncomfortable for me and someone manage like me. => Our Company have Standard Custom Field for all Project about 100 Custom FIled and some Custom Issue Type. When I Open the new Project , I just wanna Copy all Custom Field and Issue Type from Old Project. But not like this, just copy Customfield and Availabes all Issue types. After that, I must to click 1 by 1 to fix, or delete. It's take many time from me. how long i will spent for fix that with 100 custom Field and Custom Issue Type???? Please think about that. and fix this I just want to Copy all Custom Field + Issue Type from the old Project to New Project. and button delete all Custom Field 2. It's Add a Group of member to Old/Archive Project. => It's very hard. I have alrd 100+ project archive and click 1 by 1 to add a Group member. so bad.really bad. Please add a Button add a Group of member to all Project or atleast let our choose list project to add. Thank you Review Source VD Vishal D. Lead iOS Developer Information Technology and Services Used the software for: 1-2 years ### "Unveiling the Power of Our Backlog Project Management Tool" August 11, 2023 5.0 I personally like backlog as compare to other project management tool. If we need to send report for daily status to higher position person then it is easy to copy ticket and make reports. Pros Easy to UnderstandUser-Friendly UIEasy to track issue/Bug/Enhancement Cons First screen, we need to enter Username & Password because if we entered email and enter password for next screen, It will hard to repeat process if we entered wrong password. Review Source SA Syed A. SAP Consultant Information Technology and Services Used the software for: 1-2 years ### "Amazing tool" June 23, 2023 5.0 Amazing and user friendly with simple and basic fields to use. Pros It was very easy to use tool. Didn't face any issue at all. Cons On adding a comment on the Backlog ticket even the user changing the ticket should get an email. Not a big issue though. Review Source JH Jim H. Application Engineer Logistics and Supply Chain Used the software for: 1-2 years ### "Great Collaboration Software" August 14, 2019 4.0 UI is easy to use. Issues are clearly tracked. Robust attachment management. Email notifications are effective and clear. Icon personalization is a nice touch. Pros I'm solving problems related to software design and development. We work across different time zones, and BackLog is great for our international projects. In conjunction with realtime collaborative software, we are able to use BackLog for high-level project organization. Cons Working with the smartphone app is not as useful since the browser version is so well designed. Also unwieldy at times when flipping between different projects. No realtime chat. Wish there were more markdown options for formatting. Alternatives considered [Redmine](https://www.capterra.com/p/212445/Redmine/) Switched from [Redmine](https://www.capterra.com/p/212445/Redmine/) Redmine is too simple and light. Review Source Aldridge S. IT Application admin Logistics and Supply Chain Used the software for: Less than 6 months ### "Great Project management Tool for Daily use" August 23, 2023 4.0 the overall experience is EXCELLENT. Pros the user interface of backlog is very user friendly, and it is an easy to use it.easy to navigate. Cons it has limited integrations with powerbi.we want to build a powerBI report base on the project information. but cannot get all the information Reason for choosing Backlog the easy of use, the implementation fase was a breeze Review Source HL Hanh L. Comtor Computer Software Used the software for: 2+ years ### "Backlog review" July 7, 2023 5.0 7/10 Pros Nice UI/UX, easy to track and edit tasks Cons Comment box is quite small, sometimes it's hard to edit long comments Review Source VR Verified Reviewer Senior Journalist Media Production Used the software for: 6-12 months ### "Backlog - My perfect work companion" July 27, 2023 5.0 Project management for media.It's a perfect tool though takes a little time to get familiarized with it. Pros Work flow. It is not only on the system but easily translated into action. Cons The report feature. I feel it is not so needed. Review Source VR Verified Reviewer Clothing and design Design Used the software for: I used a free trial ### "Business review and costumers demand " August 2, 2023 4.0 How to reach customers on time Pros Accuracy , time saving, organizing and consistency Review Source AL Amogh L. Senior Engineer Computer Software Used the software for: 6-12 months ### "Mostly better than Jira" June 23, 2023 5.0 Pros The user interface is simple and easy to use. I often found myself lost when I used Jira previously Cons Saving options requires a button click and does not happen immediately upon the field losing focus. Review Source Miguel F. CEO Information Technology and Services Used the software for: 1-2 years ### "Well designed and extremely easy to use" December 18, 2018 5.0 Tracking software issues across a dispersed organization. Worked great! Pros Intuitive software that you can use without instruction. Upon sign-on immediately see what has recently happened and easy to click on items needing your attention. Great way to organize and collaborate on issues with a diverse team in different locations. Cons Not much I didn't like. Perhaps the ability to add a custom field or a more fine-grained priority field (Low, Medium, High) so as to make sure people are looking next at the most pressing issue. Review Source NL Nchimunya L. Software Engineer Information Technology and Services Used the software for: I used a free trial ### "A genuine review on backlog " June 23, 2023 5.0 Pros Prioritization, Task Scheduling, IT project management, The platform simple is to use and was easily integrated to our system Cons Honestly I found the system to be user friendly and we haven’t found disadvantages yet but if we find any problems will let you know Review Source YL Yongjin L. Commercial Pre-Sales Internet Used the software for: Less than 6 months ### "A fan of Backlog" October 20, 2020 5.0 using for issue tracking, and regular meeting agenda / minutes at WIKI space. Pros The best tool with easy UI for users, and comparatively reasonable price! Cons Not sure how to backup all the contents and versioning if I should move to another platform. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Backlog instant payment when I want to use. Pay-as-you-Go. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) reasonable price and easy to use. Review Source SP Sarthak P. Sr. Developer Information Technology and Services Used the software for: 6-12 months ### "A Critical Evaluation of our Backlog Project Management Tool" August 21, 2023 5.0 Pros \- Tagging the user in comment section and that user is notified is great experience for me. Cons \- if there is functionality related to remember password. Review Source Oluwa Locheyi H. Agent Commercial Retail Used the software for: 1-2 years ### "Backlog: pour la gestion des projets" August 28, 2023 4.0 Pros Backlog m'aide énormément dans la planification, le suivi et la gestion à bonne escient de mes projets. C'est un outil de travail très moderne avec plein de fonctionnalités. Cons Backlog est un peu couteux et présente une grille tarifaire moins abordable. Review Source NK Nishar K. Team Lead Information Technology and Services Used the software for: 1-2 years ### "Backlog is superbbb" July 27, 2023 5.0 Pros I like most backlog. it's very easy to use. Cons Easy-to-use backlog.UI is very user-friendly. Review Source Issifou S. Gestion clientèle Program Development Used the software for: Less than 6 months ### "Un bon logiciel de gestion" August 25, 2023 4.0 Pros Backlog est meilleur logiciel de gestion de projet créé pour les développeurs qui permet de gérer plus rapidement les projets en ligne avec des fonctionnalités innovantes. Facile d'utilisation. Cons Backlog est un meilleur logiciel de gestion de projet en ligne mais rencontre des fois quelques difficultés. 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