# Page 4 | Backlog Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Backlog the right Project Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162032/Backlog/reviews --- Backlog 4.6 (169) [View alternatives](https://www.capterra.com/p/162032/Backlog/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Backlog ## Showing most helpful reviews Showing 76-100 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Administrative & Marketing Assistant Computer Software Used the software for: 6-12 months ### "New Custom Software Tester" October 20, 2020 4.0 Pros Last year, I started working as an \[SENSITIVE CONTENT HIDDEN\] at \[SENSITIVE CONTENT HIDDEN\]. \[SENSITIVE CONTENT HIDDEN\] is a custom software company and before I started here, I had no experience in the field. I started testing to learn more about the development side and was then introduced to Backlog. Backlog has helped make the learning process smooth for me. As someone who enjoys lists, this site is great. It helps me prioritize and communicate thoroughly. Cons I wish I use use multiple filters. For example, under the category "not closed" I am trying to test just the ones listed as "bugs" so I have it filtered to show me just the bugs under this category. But I also want to go from oldest to newest but when I click that, it shows me all of the issues in that order. Review Source VR Verified Reviewer 会社員 Cosmetics Used the software for: 2+ years ### "わかりやすいタスク管理ツールです" November 2, 2022 4.0 Pros 画面のインターフェースがわかりやすいです。外部業者とのやり取りにも使用しますが、知識が無くても問題なく使えています。 Cons 課題の親子関係が１つしか作れない。もう少し、階層を深く出来たらよいと思う。 Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 1-2 years ### "Free but functional" August 20, 2019 5.0 I'm very happy working with Backlog tool. Email notifications are insanely useful for tracking changes. Pros It works well for small projects; it covers (probably) all features you may want to use and it is free for a team like my own. Cons No Cons, honestly. For this price it is impossible to find any ;) Review Source VR Verified Reviewer Ruby On Rails Developer Computer Software Used the software for: 1-2 years ### "Review for Backlog" October 3, 2018 5.0 Pros It's easy to manage task on Gantt Chart. I can see status, edit start time and end time,...without having to refresh the page. Cons When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line. Github has this feature. Review Source MM Manaff M. Network engineer Information Technology and Services Used the software for: I used a free trial ### "Managing task made easy" August 3, 2023 5.0 Very easy to manipulate and use Pros Faster to use in my tasks and integrate all my work Cons Nothing really just the best option to use Review Source Eric P. Postdoctoral Researcher Research Used the software for: 6-12 months ### "A great app for any work with an active team" July 17, 2019 5.0 We work in a research project for Artificial Intelligence in Games. Pros I really like the fact, this is easy to add some issues and to follow any kind of problem. This is also really easy to assign an issue to someone. Cons The different kinds of priority are not enough, that will be better to let the user define its own priority (high, normal and low are not enough sometimes to make the difference) Review Source VR Verified Reviewer Engineering Manager/New Product Development Machinery Used the software for: 6-12 months ### "This service is very good." September 25, 2018 5.0 We use Backlog to track all the work in the department. All the documentation is stored in Backlog. It's very convienant. Pros The software works well. It makes it easy to track what everyone in the group is accomplishing each day. Cons When we send emails to Backlog, embedded pictures are lost. We work around it but it would be better if it just worked. Additional reporting would be nice to have. Review Source Hoàng N. Web Developer Computer Software Used the software for: 6-12 months ### "Work smarter with Backlog!!!" October 23, 2018 4.0 Friendly, easy to use, easy to manage, work more efficiently. However, we need to notify the user (via email) when the server has problems to be able to organize the work Pros Unlike the Github, GitLab ..., Backlog allows me to have an overview when the project has multiple modules, each module needs a separate git repos. Cons I have trouble verifying who committed the code when viewed on the git tool of the Backlog Review Source DO Daniel O. COO Internet Used the software for: 6-12 months ### "At first Backlog seems like a bit much but now our team could not function with out it." August 31, 2017 4.0 Streamlined workflow and the ability to see who's accountable for what and where projects are. It's help us stay on track and keep projects under budget and on time. Pros It's task oriented without feeling like a burden. Other project management tools I've used feel like glorified lists but Backlog offers a lot more. Getting your team on board is difficult but the flow of using Backlog makes sense and came natural for us. We work 100% remotely so if it didn't work we would know right away something wasn't right. Cons For us, one of the strengths about Backlog is the integrations with Typetalk. We use both but I do with they were more tightly integrated. For example, simply using at mentions on Backlog. Messages from Backlog issues go to Typetalk and we use @username to create an alert on Typetalk at the same time. This might be particular to our team but it's really helpful. When I type (@) on a Backlog comment or description I want the list of usernames to show. Review Source SM Saili M. Chief Engineer Renewables & Environment Used the software for: Less than 6 months ### "My Experience so far" August 2, 2023 5.0 Great Pros Ease of use especially scheduling tasks and tracking progress Cons Nothing so far our project is huge at the moment still expanding usage Review Source Santhosh Rao M. Android Lead Developer Information Technology and Services Used the software for: 1-2 years ### "Best Review Software" September 26, 2018 5.0 I am able to fix my development issues easily with backlog. Thanks Pros I can easily found out my issues raised by tester. Cons Nothing found so far. If possible, provide web push notifications. Review Source ML Mathieu L. CEO Computer Software Used the software for: 2+ years ### "Great tool for product dev" May 8, 2020 4.0 Issues are now well qualified, documented, categorized, with priority, easy to focus on what needs to be done Pros This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what. It really helped me to make my projects live and faster than before using this great tool Cons I wish the mobile app would have been more developed to have the same features as on web version Review Source JP Jorge P. Coordinador de Operaciones Packaging and Containers Used the software for: I used a free trial ### "Administrador de tarea" July 27, 2023 5.0 Es fácil de usar y confiable Pros Es la mejor integración del proceso productivo con contabilidad y control de inventario Cons Es fácil de usar y confiable, manejable y accesible Review Source JM John M. CTO Retail Used the software for: 6-12 months ### "Works exactly the way you would expect" May 20, 2020 5.0 Pros Simplicity, configurability and easy of use. Cons Would have liked a little more configurability and the printing optiosn are kind of limited. Reason for choosing Backlog I have tried so many different development/bug tracking systems and they all either were way too complex or didn't have any kind of configurability. When I finally found and tried Backlog I was so thrilled, it fit perfectly with how we do things without forcing us to do way too much. The level of configurability was good, it has gotten better but there are still some things I'd like to see improved but none are show stoppers. Review Source NN Nguyen N. Project Director Computer Software Used the software for: 2+ years ### "Good services with the best price" September 25, 2018 5.0 I did use backlog in 4 years, and It good for my company with more than 120 users, and run 30 project at the same time Pros I did use backlog in 4 years, and It good for my company with more than 120 users, and run 30 project at the same time Cons need add more than status check (current status: open, In progress, Resolved, Closed) need add more (Review) Review Source MG Miguel G. Owner Graphic Design Used the software for: Less than 6 months ### "Feature rich project management program" April 15, 2018 5.0 The features I found in Backlog are often those you only get to experience in the higher-end products. Backlog provides multiple subscription levels that provide various features based on your organization's needs. The features are distributed among these subscriptions in a smart way, allowing you move between these levels as needed. It has an intuitive design and is quite easy to use. Pros Backlog offers 5 account levels, including a free version that provides plenty of its features to take it for a spin. Feature rich project management tool that does more than just manage stories and tasks at a project level. Competitive pricing includes issue tracking, code review, collaboration, and much more. One of exceptional benefit that exceeded my expectation was the inclusion of a Wiki, something that most project management tools do not include or charge extra for access. This is a big plus for development teams. Track milestones, store files, and much more from an affordable tool that does not nickle and dime you. Easy to setup and use. Great dashboard for an overall view of your projects... very functional. Cons Cannot really test out some of the features in the higher subscriptions unless you upgrade. But maybe worth the shot, as their price levels are not all that bad. As with any tool that has increased features and capabilities, there is a bit of a learning curve when compared to other products. Review Source CY Cabin Y. Chief Marketing Officer Computer Games Used the software for: 6-12 months ### "Easy and Very Useful tool to manage projects" April 28, 2020 5.0 In general, gives a very good overview to the team and the project manager on who is doing what exactly. Following up on tasks that have not been completed is easy and is a very transparent way to work. Pros Can easily separate tasks through projects and milestones. I especially love the Gantt Chart and how each it is to use. Overall just great to see overall picture of how the project is doing and who is doing what. Cons I find it frustrating to changing Status only after creating the task. I wish I could change when I create a task if it was already Closed, Resolves or In Progress instead of always clicking each task and changing it manually. Feel very time consuming. Review Source sP surendra P. Developer E-Learning Used the software for: 2+ years ### "Great Software" May 5, 2020 5.0 It is very user friendly and easy to use Pros I have been using backlog from the past 2+ years. It is very easy to use. It has many features like wiki, store file, gantt chart... Recently they introduced the Board which is very useful to see all the tasks in one place. Cons There is nothing i am disliking from this software Review Source VR Verified Reviewer Senior Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Good tool overall for bug tracking " September 12, 2019 4.0 Overall pretty solid with great features to keep everyone growing the boat in the same direction! Pros Backlog is a fairly simple and intuitive platform that gives the full development/product teams visibility into bugs reported by the business and allows for simple, seamless prioritization. Cons It's cool that Backlog offers iPhone and Android apps but they're a little diminished feature-wise compared to the full app. Still pretty handy though! Review Source MS Mitchell S. Software Developer Computer Software Used the software for: Less than 6 months ### "Backlog is a very useful tool" September 23, 2020 5.0 Backlog has helped us better track software bugs and issues reported by our clients. It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise. Pros I like the way Backlog helps us keep track of bugs and issues and which member of our team is assigned to them. Keeping track of bugs and issues that our clients raise is one of the areas that we struggle the most with, and Backlog helps us address this potential shortcoming. Cons Some parts of the interface can be a little counter-intuitive to navigate. I think the next iteration of the Backlog interface could go a long way to make the tool easier to use, smoother, and even more useful. Review Source BP Brian P. Software Developer Computer Software Used the software for: Less than 6 months ### "Backlog gets the job done." June 23, 2023 5.0 It's been good. Efficient Pros I love the use of sprint filters and the comments. Cons I don't like that we are limited by 1 attachment per ticket, that's not feasible even at its lowest tier option Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Backlog Clients choice. Review Source SD Sarth D. Software Engineer Computer & Network Security Used the software for: Less than 6 months ### "Very good project and task management tool" August 26, 2023 5.0 Pros \- its very good tool to manage our tasks and clearly find report of execution of task.- Easy to device work among users. Cons \- i didn't find anything to improve from your end. Review Source CG Chiara G. employee Telecommunications Used the software for: 6-12 months ### "Chiara " October 6, 2020 4.0 It is good compared to other product ex. Jira Pros I like that is easy to use but some features have to be more accurate. Cons It is not always easy to understand where you are. There are a lot of functionalities but not always are clear Review Source BBS Brian Benard S. Finance Manager Financial Services Used the software for: 6-12 months ### "Sibs" August 3, 2023 5.0 fair Pros workflow configuration and project planning/scheduling Cons an improvement on some of the software feathers which are time consuming Reason for choosing Backlog it's like a one stop shop. Review Source ĐH Đặng H. QA Computer Software Used the software for: 6-12 months ### "Backlog need to be changed and improved" February 11, 2019 2.0 Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project. I can't have the statistics I want at Home, I can't see overall my project ... I Hope Backlog can be developed and help us more in the future. Pros The color of issue can be changed, I can customize the characteristics of issue for each project. Cons when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused. I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed. 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