--- title: "Gotmerchant.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gotmerchant.com Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/162042/Gotmerchant-com/" page_type: "product" language: "en" --- # Gotmerchant.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gotmerchant.com ## What is Gotmerchant.com? Restaurant and retail POS system that includes hardware and software providing menu programming and online back office management. ## What is Gotmerchant.com used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gotmerchant.com?[Manage this product listing](https://www.g2.com/products/gotmerchant-com/claim_requests/new?auto=true) ## Gotmerchant.com Overview Updated August 2026 AI summary Gotmerchant.com offers point of sale solutions for businesses seeking tools to manage sales, inventory, and customer interactions. Supporting both retail and restaurant environments, it features barcode scanning, electronic signatures, employee management, and options for multi-location operations. Gift card management and inventory tracking are available, with deployment options spanning cloud, web-based, Linux, and Windows platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gotmerchant.com 4.6 (17) VS. [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting Price $39 per user, per month Starting Price $159 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (17) Ease Of Use 4.6 (676) Value For Money 1.0 (1) Value For Money 4.5 (550) Customer Service 4.6 (15) Customer Service 4.7 (591) ## Gotmerchant.com alternatives [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (157)](https://www.capterra.com/p/167364/Goodshuffle-Pro/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162042/Gotmerchant-com/alternatives/) ## Features AI summary Based on 3,592 Point of Sale reviews Capterra reviewers highlight these as the top features buyers look for in Point of Sale software: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Gotmerchant.com supports **Credit Card Processing**, which covers one of the most requested Point of Sale capabilities. However, it does not include **Electronic Payments** or **Payment Processing**. Instead, it offers **Inventory Tracking** (**43%**), another feature reviewers still consider important. This can help businesses keep stock levels accurate while handling card transactions, allowing teams to track products more closely and manage day-to-day sales with better visibility. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Credit Card Processing Accept and process credit card transactions Electronic Signature Digitally sign online documents Employee Management Track employee schedules, availability, and performance across projects and tasks Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Inventory Management Track and manage inventory levels to maintain proper supply Gotmerchant.com 11 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Credit Card Processing: Accept and process credit card transactions - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail POS: For retailers --- Get Advice We can help you find the software with the features you need. Features 4.5 (17) 4.5 Based on 17 reviews ## Pricing Value for money 1.0 (1) Free Trial Basic $39.00 Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (15) 4.6 Based on 15 reviews ## User reviews Overall rating 4.6 Based on 17 reviews Filter by rating 5(11) 4(5) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent SK Sherene K. Owner Health, Wellness and Fitness ### "such a rip off - don't do it!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 6, 2020 Awful from the day they made "upgrades" to their software we didn't ask for, and it changed everything about the way it worked. Despite the fact that it no longer served our business purposes, we were held to insane restrictions on ending the relationship. No initial savings on the equipment was worth the eventual cost of time, energy and expense to later ending the relationship. Pros I liked the low price point when I was a start-up, but it turned into a trap of momentous proportions. It's not worth the small start-fee. Their tech and software are archaic and you won't be able to get out of your contract without heroic efforts. Cons difficulty ending the relationship despite the fact that they could no longer meet our needs or requirements due to changes they made to their software. Reasons for choosing Gotmerchant.com All in one, bundle, low-cost start up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Alexandra S. Office Manager Retail ### "We needed a Merchant and this one is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 26, 2018 Pros This has been overall the best merchant I've worked with. I can brag about the software but what makes them shine is their awesome team of Customer Support. Cons Got in touch with their Customer Service because one day the system froze and had Customer Support walk us through every little detail until we got everything working again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jill W. Owner Restaurants ### "Reliable Product" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.5 4.5 Features 4.5 4.5 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 6, 2015 Pros The product works very well. We've had very little "down" time with the POS, which is important for any business. Updates occur fairly seemlessly, and without work on the front end. Cons We initially had some trouble with the accounting department, but that has since gone away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lucas H. Retail ### "Easy to ease. Accurate." 4.5 Overall Rating 4.5 4.5 Ease of Use 5.0 5.0 Features 4.5 4.5 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 23, 2014 Pros Easy to use and reliable. I'm familiar with the brand and I trust it. Cons There is nothing I like least, so far I have had no problems with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EK Elisa K. Restaurants ### "Working with Gotmerchant was very good" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.5 4.5 Features 4.5 4.5 Customer Service 4.5 4.5 Likelihood to Recommend 10/10 October 9, 2014 Pros They did the credit card vendor search for me and offered me two solutions. Cons It was a little confusing when I encountered an issue going between the CC vendor and Gotmerchant.com. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kelly M. Restaurants ### "Great service" 4.5 Overall Rating 4.5 4.5 Ease of Use 5.0 5.0 Features 3.5 3.5 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2014 Pros Very responsive, and the system is tailored to my business. Cons I guess if I could have anything better, it would be to have a rep living in our neighborhood. Otherwise, all is fine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jennifer S. Restaurants ### "Very Pleased" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.5 4.5 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2013 Pros I like the ease of use and integration with other systems. Cons Lack of backend access to system - I should be able to control data by editing db lists/objects, not just through the UI. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Earl B. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 3, 2013 I really like the Gotmerchant.com POS so far. I have had it for a week or so. I would like to very much to brag on your staff right now. I've spoken to tech support several times this week and they have all been very helpful and polite. Thank you very much to my salesman, who sold me on the system. I would like to very much commend Steve Merchant in particular. He has helped me a lot during my training sessions, not only by answering my questions and going forward with programing the changes that I needed to happen, but having an extensive knowledge of the functionality of the system to the point of suggesting things that I had not considered. He is a top notch guy who really knows his stuff. His actions have streamlined the user experience, vicariously boosted moral in the restaurant, making me look so smart while telling the owner how easy it is to use the POS and all of the things we have been able to accomplish. Thanks to everyone! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Lydia D. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 27, 2012 Overall, we like the POS system but most of all, we are very happy with the Tech/Customer Support, especially from Curtis. The POS system has made it easier to track sales in detail. Since we moved to a more strategic place and a very user friendly POS system, our sales have been wonderful. Thank you for making a product that works for and with us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JE Josie E. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 17, 2012 Very happy with the product and service! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162042/Gotmerchant-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.