# Phoenix Ortho EHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Phoenix Ortho EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/162065/Phoenix-Ortho --- # Phoenix Ortho EHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Phoenix Ortho EHR ## What is Phoenix Ortho EHR? Why Phoenix Ortho? Orthopedic physicians and practices have different needs from primary care doctors. However, most EHR/EMR solutions force orthopedic doctors to sift through menus and reports meant for every other specialization—wasting valuable time and mouse clicks. Phoenix Ortho is an EHR software suite developed for orthopedic medicine. Every part of this integrated software suite is designed to help orthopedic surgeons save time, eliminate clinic bottlenecks, and improve cash flow. We are a true orthopedic partner providing you with: - An Orthopedic-Specific EHR - Phoenix Go - Mobile Access - A Fully-Integrated PACS - Integrated Practice Management - Revenue Cycle Management - Phoenix Kiosk Patient Engagement - AI Electronic Fax Management - Telemedicine Add-On - Mobile Prescription Solution - NO Hidden Fees with Unparalleled Support Included! ## What is Phoenix Ortho EHR used for? [Orthopedic EMR](https://www.capterra.com/orthopedic-emr-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Phoenix Ortho EHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.phoenixortho.net&name=Phoenix Ortho EHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Phoenix Ortho EHR 3.8 (14) VS. [4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price Contact vendor Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (14) Ease Of Use 4.6 (505) Value For Money 3.6 (9) Value For Money 4.7 (446) Customer Service 3.7 (14) Customer Service 4.8 (480) ## Phoenix Ortho EHR alternatives [4.1 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (634)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162065/Phoenix-Ortho/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting 4.7 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Create and securely store digital patient records E-Prescribing 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically For Orthopedics 5.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Specialized software for Orthopedic practices HIPAA Compliant 4.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 4.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Phoenix Ortho EHR 68 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Securely transfer, access, exchange, integrate or use data with different providers or systems Record and organize clinical notes and progress notes for each patient after interaction with a physician Automatically generates E/M codes based on information collected during patient charting Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Tools that provide relevant information at specific times to support judgments and courses of action Reporting completed by clinicians that summarizes health/medical diagnoses Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Create and securely store digital patient records Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Specialized software for Orthopedic practices Store, manage and track all forms in a centralized location Determine clinically appropriate and cost-effective medications and therapies for patients To scribe and interpret the written words received from online or offline inputs Compliant with HIPAA, which sets standards for sensitive patient data protection Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Submit and track requests for laboratory tests Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Manage billing and payments for a healthcare provider Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Manage and support multiple locations Supports practices with multiple healthcare professionals Certified for healthcare IT products based on the results from ONC-ATL Ability to integrate with picture archiving and communication system to store diagnostic imaging files. Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Create, manage and track all task activities and progression Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.6 (14) 3.6 Based on 14 reviews ## Pricing Value for money 3.6 (9) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.6 (9) 3.6 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (14) 3.7 Based on 14 reviews ## User reviews Overall rating 3.8 Based on 14 reviews Filter by rating 5(5) 4(6) 3(0) 2(0) 1(3) Mentioned topic Sorted by most recent SK Shawnalee K. Billing Medical Practice ### "Phoenix Orthopedic " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 17, 2025 It was positive. It was a very easy to use system and it did not present any major issues with us. Pros We used this for keeping medical records within our orthopedic clinic. It was very visually appealing, straight forward with medical records, and easy to use. Cons There was some user integration issues with our scheduling system & this EHR. Otherwise, it was a great system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Charles C. Orthopedic Surgeon Hospital & Health Care ### "CFAR review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 29, 2024 Was an early adapter 15+ years ago. Glad and pleased with my choice in trusting the team at Phoenix. They have always been there when problems arise and are very prompt in resolution. They listen and act upon our feedback and requests. Couldn’t ask for anything more. Pros Everything is intuitive, visually simple and so Orthopedic focused. Not meant for every specialty and that is a good thing. Swiss Army knives are great but definitely not sleek or easy to use! Cons Pop ups but pop ups are good for comprehensive care and meeting criteria. Reasons for choosing Phoenix Ortho EHR Best product for my needs. Cost effective and robust. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 1, 2024 Thank you Charles C! We appreciate the fantastic review and appreciate you and your clinic for the last 15 years. Here's to many many more. JV Joshua V. CEO Hospital & Health Care ### "Easy to Use and Cost Effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 27, 2024 Great overall. It's a good system for the price. Easily comparable to systems that are 2-3 times the cost. Pros Ease of use to build and customize. Best value for your practice's dollars. Cons Customer Support hasn't historically had all the answers. I wish follow up was better on their part, less chasing on ours. Switched from [Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/) Merger with another group. Both groups knew Misys wasn't the answer and this is what they chose Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) [ModMed](https://www.capterra.com/p/124590/EMA/) Reasons for choosing Phoenix Ortho EHR Cost, pure and simple. We were getting a lot of the functionality without the big price tag. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kara H. Practice Administrator Hospital & Health Care ### "Phoenix Ortho EHR" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 6, 2024 Overall, the experience has been ok. We have run into issues with updates at times but support is usually quick to resolve the issues. Pros The support is unbelievable. If you have any issues/problems, support is quick to respond. Cons The system can seem a little clunky at times. There are certain things administrators can and can't do that don't seem to align. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Matt L. Director Hospital & Health Care ### "Great system for mid-sized orthopedics companies " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 6, 2024 Our experience with Phoenix has been great. We scaled from a 10-provider practice to 17 providers on this software. The support team is solid. They know the product. You will be dealing with one person, not an 800 number if anything goes wrong. They were built for ortho. The providers find it very easy to use and generally enjoy working in the system. The only knock is that it's not an all-in-one solution, which creates the need to bridge the clinical side of house to billing. We use an encounter form process to accomplish that, which works for us. Overall, this is a very solid company for the right size practice and presents a great value for the money. You can build a successful practice and scale with Phoenix as a partner. Pros \-Ortho specific -Physicians find it easy to use -Training new employees is simple -Support is solid Cons \-Not an "all-in-on" solution for PM and EMR -No option to have patients do their own HPI (but I believe this is coming in the near future) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lana S. Practice Manager Medical Practice ### "Top Notch EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2024 We have been with Phoenix Ortho since 2015 and have been very pleased with the system and the technical support is top notch. Pros Great customer service team. Issues are handled in a timely and professional manner. Cons There has not been a time that I was dissatisfied with any of the Phoenix Ortho EHR operations. Switched from [ChartLogic EHR](https://www.capterra.com/p/141875/ChartLogic/) Previous manager chose to switch. I think it had something do with an price increase. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2024 Thank you, Lana! We are very glad to hear of your great experience! Here's to even more to come! AD Amanda D. Administrator Medical Practice ### "Phoenix Ortho" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 18, 2024 Pros It is very user friendly and specific to each provider. This allows each one of them to, in essence, have their own EHR, built the way they want it. Being Ortho specific makes it easier to make changes that will make sense for all of their customers. Cons E-prescribing process does not flow well. It takes many steps to get an appropriate, current medication list in the chart for a patient. Reasons for choosing Phoenix Ortho EHR Teh idea of having an ortho specific EHR really impressed us. We felt as though this was something we would be able to help build and the feedback we provided would be taken in to consideration. Cost. Integration with a PM system that met our needs. Integrated PACS, integrated check-in kiosk, physical therapy module Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2024 Thank you for the feedback! We’re always looking for ways to improve and we love it when we hear how our software meets the needs of a clinic. We understand the challenge you’re having with e-prescribing. A recent update changed your clinic’s flow, however, we are aware and the next version update will correct this issue for you and your clinic. On behalf of our whole team, thank you for being a valued customer. KT Kelsey T. Receptionist Medical Practice ### "Phoenix has many top features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 February 1, 2019 Overall we are happy with our choice of Phoenix. Pros There are a lot of features you get 'out of the box' as they say. There is a lot built in to the software that doesn't require us to make changes to. Additionally, many of the features can be customized to our specific needs. Cons Getting a response for support or a problem is almost impossible. The patient portal is also quite difficult to use. It would be better if the paperwork was more easily changed to fit our specific needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nicole M. Receptionist Medical Practice ### "Phoenix review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 10, 2018 Pros They have a lot of cool features such as drag and dropping which works great for a busy schedule. Ortho office friendly, front office staff friendly. Well organized and easy to navigate to find things for patients. Cons A little difficult to figure things out at first, and have had some issues at least twice a week with some technical difficulties. The fax system is also not very well set up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Katelyn M. Front Desk Receptionist Medical Practice ### "Not user friendly" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 August 10, 2018 As a front office staff, I would not recommend this EHR system for any orthopedic office. Pros I can appreciate the user friendliness of scheduling patients and being able to view the schedules well enough to not have to bounce between screens a lot. Also, it's user friendly in regards to data entry. Cons The ability to obtain faxes through this system is non existent and very hard to set up. We are unable to route properly and waste a lot of paper having to manually scan in to the appropriate patient. They do updates during open hours and we've had a few system breakdowns that caused interruption and deletion of faxes, new patient appointments, and even data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162065/Phoenix-Ortho/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)