Who Uses This Software?

Headnote provides affordable ePayments and AR automation to small and mid-sized law firms that want to ensure compliance, increase revenue, maximize firm efficiency, and reduce collection efforts.


Average Ratings

7 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Transaction fees only; no recurring, set up, or hidden fees. No min volume.
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Headnote
  • www.headnote.com
  • Founded 2016
  • United States

About Headnote

Headnote is an EASY, INTUITIVE PAYMENT SOLUTION FOR LAW FIRMS to ensure trust compliance, automate AR tasks, and collect more revenue. Features include eCheck, credit card, 1 day payment processing, and automated collections with 100% compliance with IOLTA and ABA Rules. No recurring or hidden fees, Headnote's pricing is based only on affordable, transparent transaction fees. Compatible with nearly every type of software or invoicing process. Try it free, no credit card required.


Headnote Features

  • Account Tracking
  • Calendar Management
  • Case Management
  • Client Statements
  • Document Management
  • Expense Tracking
  • Retainer Billing
  • Time Tracking

Headnote Reviews Recently Reviewed!


What an improvement! Headnote has come a long way and I expect it to keep going strong!

Jan 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really like how this software has evolved. When they first started, they began as a software for collecting invoices. Today, they handle engagement letters, trust accounts, and much much more. I expect them to continue to grow for many years to come and am excited to be using them.

Cons: One thing Headnote could use some improvement on is its mobile compatibility. I would love the opportunity to have an iPhone app where I can add a client, send them an engagement letter, and invoice all in one shot. Running a law firm requires you to work while on the go sometimes and this would be a cool feature.

Vendor Response

by Headnote on February 05, 2018

Thanks for the nice review Julian. We are also pleased with the progress thats been made on the product over the past few months, so it is nice to hear that is has been noticed.

Just an FYI, Headnote is web application and does work across all devices, including iPhones. You are able to use all the functionality of website version on your phone today.

That said we may look into adding a phone app in the future for great convenience. Thanks again!

Headnote has developed an efficient, user-friendly program to ease the struggle of monthly billing.

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Headnote provides outstanding customer service and support' making the client's needs their top priority! They have developed a feature that sends automatic emails to clients after the due date of their bills which has increased revenue significantly.

Overall: User friendly, struggle free monthly billing.

Vendor Response

by Headnote on January 22, 2018

Hi Holly, thanks for the thoughtful comments and glad to hear our customer services is top notch. Please continue to let us how we can improve and be the best possible partner to your business!

Headnote is a lifesaver! I have practiced law for 30years and have strugged with billing until now.

Jun 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Headnote has allowed me to become so effecient with my billing that I no longer require the services of a bookeeper. The ease of use of this billing software is the key and is the modern solution to tracking down payments without the headache usually associated with the collection process. The feedback from my cleints has been positive, the site is easy to navigate and allows for them to make immediate payments. Headnote provides real time tracking - there is no more wondering if the cleint has received, opened, viewed or paid an invoice. In addition it has the lowest fees in the industry for online payments. I receive quick, often same day payments. It is easy to send and track engagement letters and allows clients to e-sign from any location.

Vendor Response

by Headnote on June 02, 2017

Hi Michael. Thank you so much for your valuable feedback. We really appreciate your response and will work hard to continue to help you run your business effectively.

This product fills a real need for solo lawyers and small firms who do not have billing departments

May 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Superb customer assistance to help get me on the system, and much faster payment from clients. Signing up for the service was very easy and there was excellent help to get started. The cost of using the service is an excellent value and the ease of use is excellent too. But fast direct payment is the best! No need to collect or deposit checks - money just goes directly into my bank account.

Overall: Much easier to get payment from clients - has really reduced the time I spend collecting fees. Clients seem to like it too, since most of them are already paying bills online.

Vendor Response

by Headnote on May 17, 2017

Hi Susan,

Thank you for your review. We're so glad you are enjoying the system and have had a good customer service experience. We are working hard to make sure our attorneys are happy. Please reach out with any other feedback!

I've been with headnote through development of new features. Its been a great help to my business

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the responsiveness of the team to developing new features and incredible product support.

It is well streamlined and easy to use.

Cons: I don't have any Cons. -- it is a developing product that has matured well as the software has expanded.

Overall: easy billing services

Vendor Response

by Headnote on January 22, 2018

Hi Daniel, We're so glad you are enjoying the evolution of the platform. We strive to ensure that you and all of our attorney members are satisfied. We are always here to listen to any feedback that we can incorporate to make your work easier!

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I have had an excellent experience working with Headnote...My clients love the easy to use platform

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Streamlined billing process and the new feature of creating agreements/retainers within the platform....Very convenient

Cons: I would like to eventually like to see it evolute into a document repository/one-stop-shop for law firms...Not sure if that is feasible or desirable...

Vendor Response

by Headnote on January 22, 2018

Thanks Chris. Nice to hear your clients find it easy to use. And thanks for the positive feedback on the new features! We'll reach out to hear more about the doc feature you're looking for and how that might fit into the platform.

Very easy to get up and running

Apr 27, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: I have been using Headnote for a few months and its changed my practice. The ease of sending invoices to all my clients has made this a streamlined process for my business. Could have a few more features but overall exactly what I need right now.

Vendor Response

by Headnote on May 10, 2017

Thanks Mary! We are working hard on building useful features for our attorneys. Please reach out and let us know what features you're interested in!