# Page 2 | ManageEngine Endpoint Central MSP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ManageEngine Endpoint Central MSP the right Unified Endpoint Management (UEM) solution for you? Explore 79 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/reviews --- ManageEngine Endpoint Central MSP 4.7 (79) [View alternatives](https://www.capterra.com/p/162091/ManageEngine-Desktop-Central-MSP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 2 - Reviews of ManageEngine Endpoint Central MSP ## Showing most helpful reviews Showing 26-50 of 79 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Mark G. Manager Information Technology and Services Used the software for: Less than 6 months ### "Endpoint Central – A Reliable Workhorse for Endpoint Management" November 10, 2025 5.0 ManageEngine Endpoint Central has proven to be a solid and dependable solution for managing endpoints across a diverse environment. One of its standout features is the layered update policy system, which allows for granular control over how updates are deployed. This ensures that updates are rolled out in a structured, non-disruptive manner—ideal for organizations that value stability as much as security. Another major strength is its extensive third-party application patching. The catalog is impressively broad, covering everything from mainstream browsers and productivity tools to niche utilities that often get overlooked. This significantly reduces the manual overhead typically associated with keeping third-party software up to date and secure. Pros Layered update policies provide flexibility and control. Broad third-party patching support streamlines security operations. Centralized dashboard offers clear visibility into patch compliance. Cons Initial setup may require some time to fully optimize policies. UI could benefit from a bit more polish in certain areas. Switched from [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Limited to one one patch policy per device. Review Source LL Luca L. System Engineer Education Management Used the software for: I used a free trial ### "Nice Product" March 4, 2026 4.0 Overall, our experience with ManageEngine Endpoint Central MSP has been very positive. The platform provides a comprehensive set of tools that allow us to efficiently manage endpoints across multiple clients from a single interface. Features such as patch management, remote support, and automation significantly reduce administrative effort and improve service quality. Once configured properly, the system runs reliably and helps maintain a secure and well-managed endpoint environment. It has become an important part of our daily operations and enables us to provide consistent and efficient IT management for our customers. Pros Excellent multi-tenant management, making it easy to manage multiple customer environments from a single console. Strong patch management for both operating systems and third-party applications, which helps maintain security and compliance. Remote troubleshooting tools are reliable and make it easy to support users quickly. Automation and policy-based management reduce manual work and help standardize configurations across clients. Software deployment and inventory management features provide good visibility and control over managed endpoints. Cons The user interface can feel a bit complex at first, especially for new administrators. Some advanced configurations and reports require time to learn due to the large number of available options. Initial setup and policy configuration can take some time to fully optimize for MSP workflows. Review Source MS Markus S. Client Technichian Telecommunications Used the software for: 2+ years ### "Manage Engine Endpoint Central MSP - Getting Stronger" January 24, 2025 4.0 Overall as a former SCCM user, Manage Engine Endpoint Central MSP is a good complement and offers some great values. It is taking more ground as improvements are made. Pros The possibility to manage different customers in the same UI. You get best practices on how to for example configure patching so it is easy to figure out a good way of providing a secure environment for our customers. Cons The agent still seems a bit unstable. The client connection often goes red as soon as I try to connect to client. Still want a easy way too switch Agent between customers from the UI instead of the need to uninstall and reinstall the Agent. Alternatives considered [System Center](https://www.capterra.com/p/70929/System-Center/) Reason for choosing ManageEngine Endpoint Central MSP Pricing at that time was the main factor. Review Source CBO Christian Bundgaard O. IT operations manager Information Technology and Services Used the software for: 6-12 months ### "The platform that ease the MSP service" June 4, 2025 5.0 We are very happy with the platform and the remote support feature is top of the line all in all a stable platform under constant development Pros The support is just amazing. When ever we have questions the support is very helpfull Most things get solved withing the hour via chat Cons Missing the next gen anti virus, for a complete solution not being nessesary to look for other platforms - this should be high priority Switched from [N-central](https://www.capterra.com/p/13803/N-central/) The remote support features where lacking Review Source NP Nelton P. CTO Information Technology and Services Used the software for: 1-2 years ### "The definitive Endpoint Management!" September 30, 2025 5.0 Overall the experience with ManageEngine Endpoint Central MSP was smooth and thrilling. We are loving Endpoint Central and everything around ManageEngine. Pros What we loved about ManageEngine Endpoint Central MSP is the ease of use and deployment. In less than 20 minutes we had everything running. Cons Sometimes we faced latency issues, due to server locations not being available in Africa. But besides that the experience was always smooth. Review Source EO Eddie O. IT Security Graduate Food Production Used the software for: 2+ years ### "Manageengine - A review from a user " May 1, 2025 5.0 Overall the experience has been really good, there has been no issues so far in my time with using the tool Pros Ability to remote onto user devices is really helpful as the end user can be helped by the service desk user Cons Workflows could be quicker Agent deployed could be better overall Review Source Sourabh C. System admin Information Technology and Services Used the software for: 2+ years ### "Always On Point, Always There: ManageEngine Support" December 18, 2024 5.0 ManageEngine support is always on point and easy to reach. They handle every query professionally and ensure it’s resolved in a timely manner. Pros ManageEngine does an excellent job of grabbing detailed information from endpoints from maintenance to capturing every single detail efficiently. Cons ManageEngine Endpoint Central MSP is a great tool, but I recommend using the cloud-hosted version instead of the on-premises setup for better scalability, easier management, and reduced maintenance overhead. Review Source JP Julien P. Support Technician Computer & Network Security Used the software for: 1-2 years ### "Doesn't make the coffee but close enough" February 7, 2025 4.0 Rather good, we have great visibility of our different customers' fleets, the functionalities offered by manage engine are ultra interesting and successful, allowing us to optimize our time on many tasks (patch deployment, software, etc.). Pros Easy to learn and use, manage engine is a powerful tool that provides a wide range of everyday solutions. And there's plenty of documentation for all kinds of tasks. Cons Small bugs can sometimes be a handicap, but the support team is very responsive. Review Source EK Edin K. Principal Information Technology and Services Used the software for: 1-2 years ### "Reliable and Feature-Rich Endpoint Management" January 29, 2025 5.0 I have been using Endpoint Central MSP for about two years now, having previously worked with the on-prem and UEM cloud versions. It has been a reliable and comprehensive solution for endpoint management, with consistent updates improving the cloud functionality. Overall, I am very satisfied with the product. Pros The ease of deployment and the broad feature set make Endpoint Central MSP a powerful tool for managing multiple clients efficiently. Cons The cloud versions still lack a few features compared to the on-prem version, but improvements are continuously being made. Review Source AS Andrea S. Sysadmin Telecommunications Used the software for: 2+ years ### "Best Endpoint Manager software" January 20, 2025 5.0 Great experience, also with customer support Pros Easy to use, powerful tool to manage all endpoints of our customers Cons The price is too high to manage all endpoint for our customers Review Source KS Karthick S. Security Engineer Information Technology and Services Used the software for: 2+ years ### "Endpoint Central - Good experience " January 6, 2025 5.0 Overall experience is good as we have been using this solution for past 2 years. And we would recommend this to other customers as well. Pros Managing multiple endpoints of various customer under a single pane is really good and time saving. Cons We haven't noticed anything as of now. Maybe the DC-DR architect setup for MSP seems to be little complicated but i wouldn't call it a bad experience. Review Source MP MArco P. ICT Specialist - Tech Lead Information Technology and Services Used the software for: 2+ years ### "The right solution for ENDPOINTS management you have to use :)" November 8, 2024 5.0 superbe tech support team. They are always available, flawless and prepared. Pros I find the management of individual customers on the MSP platform very well done Cons nothing. every thing is perfect. This plattform is the best that i know. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing ManageEngine Endpoint Central MSP because it has more features to use and tech support make the difference Review Source LB Lisle B. Lead Tech - Owner Information Technology and Services Used the software for: I used a free trial ### "Game Changing" February 4, 2025 5.0 Top notch experience. It also helps that I have someone to contact. Pros The Cloud Endpoint is perfect. Remote support for my clients has saved me money and time. Cons None so far. Still trying to learn the patches and vulnerabilities Reason for choosing ManageEngine Endpoint Central MSP Modern functionality and high recommendations Review Source DS Devan S. System Administrator Banking Used the software for: 2+ years ### "Endpoint Central can fit your company's needs." October 11, 2024 4.0 The experience overall is very good. It makes managing a medium organization and all its products a lot easier. Pros The ability to manage and control our full windows/linux environment. Very nice for managing a large number of different devices. The automated patch management feature saves the team time and keeps everything up to date and secure. Cons The costs associated with each module can be a bit pricey. Review Source NJ Nathan J. IT support Medical Devices Used the software for: 6-12 months ### "Still new to us but seems decent." October 17, 2024 4.0 We are a few months into using the software and overall, it has been a good for us Pros Customization with deployments and support. Cons While it has a large catalog of software ready to deploy some of ours are not listed and having to find alternative methods. Switched from [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Business Needs.......................... Review Source GM Gabriel M. Support Analyst Construction Used the software for: 1-2 years ### "My opnion about this tool" November 1, 2024 5.0 Pros I guess this solution its the easiest to use and works fine. Cons Path manager may be more intuitive to manage. Review Source cR cristiano R. Tecnico Computer & Network Security Used the software for: I used a free trial ### "fantastic product" March 27, 2025 5.0 Great product for managing clients and servers on the customer network. I like that patches are downloaded only once via the management node and then distributed internally. Anyway, I recommend the product! Pros The best product to manage Microsoft updates and third-party applications Cons nothing to say. I would like to have monthly billing ... Review Source SV Sampath V. Manager - IT Food & Beverages Used the software for: 6-12 months ### "Nice Product to manage End Point devices" October 10, 2024 4.0 Nice Product to manage End Point devices Pros Inventory , Custiomized Reports and Patch management overview Cons Hardware inventory and Remote access and mobile device enrollment Review Source AK ARUNPRANAV K. Security Analyst Computer & Network Security Used the software for: I used a free trial ### "ManageEngine Endpoint Central " January 8, 2025 5.0 Pros In ManageEngine, browser security is excellent. Cons The issue I faced was that the URL was not restricted to private browsing mode. Review Source NY Nipun Y. Assistant Manager Financial Services Used the software for: 1-2 years ### "Single products to manage your data, help to team for remote desktop " July 19, 2024 5.0 Pros It help the team to easily take a remote the desktop amd also reduce the time for patch updating on all the user Cons Their support is low right now for my organization Review Source sG shawn G. Systems administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Endpoint central is alike a swiss army knife" June 20, 2024 5.0 Great product. can't live without it. all my tools in one location Pros All tools integrated in one central management plane Cons Improvement on the reporting features. more options should be avalable Switched from [Lansweeper](https://www.capterra.com/p/126334/Lansweeper/) needed an all-in-one product instead of different logins Review Source HS Harsh S. Citrix Administrator Information Technology and Services Used the software for: 6-12 months ### "Love the product " July 12, 2024 5.0 Pros It makes patching activity very easy, As there are some change also which are helping us in patching activity very much. Cons It does not have any option for creating graphical custom reports Review Source HY Hamid Y. Network Engineer Computer & Network Security Used the software for: 2+ years ### "Best Management Tool Ever" June 18, 2024 5.0 Pros Gathering everything needed all in one easy-to-use and work with portal Cons Actually, there was nothing that I did not like about it. Review Source PL Pierre L. Deployment and Configuration Manager Information Services Used the software for: 2+ years ### "Pierre Reviews Endpoint Central" February 5, 2024 5.0 The overall experience is great, especially in managing large enterprises, I will never look back at SCCM again. Pros The ability to control and manage our entire Winte/Linux environments from one console. Cons Not all the features of security edition (on-premise) are available, lack fo integration options with on premise systems. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) Reason for choosing ManageEngine Endpoint Central MSP Costs were way lower and flexibility in the system Switched from [System Center](https://www.capterra.com/p/70929/System-Center/) Firstly Costs, the ability to host as an MSP and make better margins doing this. Tool also has way more options and 3rd part application patching. Review Source CA Chris A. IT Business Analyst Plastics Used the software for: 1-2 years ### "Efficiency At IT's finest" August 8, 2023 5.0 Overall, the amount of time I've saved remoting into machines, automatically pushing software using configurations when making a new PC, pushing registry changes, checking things with the remote Command Prompt, remotely patching and seeing remote computer performance has really given me a ton of my time back. That is absolutely crucial for us since I'm the only IT person we have for a company with over 100 computers to track. Pros The automated patching. This has done wonders for freeing up time I could spend doing more important things like furthering our company in software development. Cons I think how hard it is to uninstall programs. It doesn't get a very complete list from individual users. For example, I had zoom installed for several people and it was giving me problems in Tenable.io. I couldn't use this software because it couldn't find it. I had to uninstall each one manually. Review Source Similar Products Featured ## Related categories [Patch Management](https://www.capterra.com/patch-management-software/)[Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.