Who Uses This Software?

Our software offers the ease of use SMBs need and the powerful features the largest enterprises demand. More than 100,000 companies around the world trust our product to manage their IT services.


Average Ratings

17 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $995.00/year
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ManageEngine
  • www.manageengine.com

About ManageEngine AssetExplorer

You can track and manage ownership of all your assets in a single view. Gain enterprise-wide asset visibility and control to manage all your IT and non-IT assets. With integrated Purchase order and Contract management system, you can be assured that all your assets are managed from the day of purchase till the EOL, with contracts, renewals, etc. It assets can be scanned, software licenses can be managed and ensured compliance and audit history can be maintained with proper reporting.


ManageEngine AssetExplorer Features

  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Depreciation Management
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management
  • Change Management
  • Compliance Management
  • Cost Tracking
  • Design Management
  • Document Management
  • Product Data Management
  • Project Management
  • Requirements Management
  • Supplier Management

ManageEngine AssetExplorer Reviews Recently Reviewed!


site24x7 Perfect tool to monitor you environment

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Alerting with sms and telephone call world wide. good overview of what is going on in you environment.

clickpath monitoring of you websites. very powerfull, you can even upload your own services to monitor.

Perfect tool

Cons: When you get a phone call that a server of services is down. IT is some times hard to understand what the computer is saying. When you get the call in the middel of the night, is it's good that is starts by saying "this is site24x7 bla bla bla" but in the daytime is would be nice that the message is a little bit shorter and to the point.

Capterra loader

Track almost every IT Asset

Dec 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Have used the same tool in 2010. When compare now and then, the features they have added is incredible.

Now i can track all most all our IT assets right from Windows server, IIS and externally hosted web applications. Even it has option to track AWS and Azure as well. When it comes to reports, what it surprised me is i have not even configured weekly report but they have consider the basic needs and it is configured out of the box and its in my inbox with complete up and down time. Availability/Up-time/Downtime report based on different location is a plus.

Cons: Configuring Network element is not easy as configuring WEB and Servers.It took little time to follow the instruction to configure.

Overall: Overall experience is good and you will be the first person to when the system is down before your client!, so that you can act quickly

Fantastic Product

Feb 13, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Well what can I say about Site24x7. The product is: Easy to use Monitors almost any environment Fantastic support Very reasonably priced! I would recommend this platform to any company looking to in-depth monitor both their on-premise and cloud based platforms. All in all a great product.

Cons: Whilst the majority of the product looks very slick, especially when you drill into problem monitors, there are some Dashboards that could look nicer! However if aesthetics is not your issue then there is no better product out there!

Outstanding Product

Sep 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Extensive functionality and compatibility with all different IT equipment and systems, immediate notifications of problems currently happening or about to. This software has saved us from serious downtime. Phone app is great.

Cons: It is so extensive that you can get lost in the web interface, some functions could be a little simpler to manage.

Overall: Great value for the money

DBA's review on Site24x7

Nov 21, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to keep good track of your estate with detailed alerting and notificions through a number of channels (text, voice, email etc.) depending on the priority or environment.

Really helps to judge wheather something is going on production which need's immediate attention or let the alert be for a while when CPU consumtion on test is a bit high, that doesn't require immediate attention.

Cons: It's pretty hard to implement standard build plugins or even implement your own custom build plugins.

This has everything to do the way things are meassured and the way thresholds and availability checks are setup.

You could endup with a bunch of false possitives during the night ....

It would help a lot if this was documented better or explained in a training of some kind.

Overall: In general it's a pretty good tool that I woul recommend to look at, if you need standard (e.g. OS type monitoring) and to me works like an addon to other monitoring software such as New Relic, SQL Monitor with their own specific pros and cons ...

Excellent way to monitor your sites and user experience

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This comes with so many different types of checks, but my favourite is the real browser which provides a good idea of whether anything is broken.

Cons: Having more than 10 normal checks and more than one special check (like RUM or Real browser) gets expensive fast. Also would be great if we could get email reports with actual graphs + insights in the email vs having attachments. Also AI data analysis would be really useful to provide insights as to which assets / countries / times / days are the slowest / worst performing in a given period so we can fix things.

Overall: Really good and affordable website monitoring with lots of features.

Exceptional customer support

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - professional employees - low waiting times in getting technical support from them - lots of tools and features

Cons: - the web monitor recorder could be improved by adding functionalities like offline playback - additional selenium like commands like wait

Excellent tool for monitoring Saas based internally hosted Environments

Sep 14, 2014
5/5
Overall

Comments: there's a lot of good press for pingdom but in my view, it doesn't come close to site24x7. This may be related to us being located in Australia. The best site response time I got from pingdom was +1000ms. Site24x7: anything from 200 - 500ms for the same website. I guess this just means site24x7 has their servers closer to Australia....or using bigger pipes. The other issue was the pingdom UI is pretty slow in Oz as well. I suspect it's much better in the EU. While pingdom's interface is trendy, site24x7 is simple and very detailed. The final decision for us was that we can monitor our background services in terms of memory use, cpu use etc. We can even allow operators to restart some of these services without needing direct access to the servers.

Pros: Very detailed performance monitoring Good intuitive interface Great reporting Great alert and notification system Windows service monitoring

Cons: Some of the help documentation grammar is poor. Looks like it may have been written by someone who doesn't use English as a first language. The steps in the pricing models don't seem logical. 300% jump for 10 extra monitors + 1min pings

Site24x7 portal support

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The service provided by Site24x7 support are excellent and the configuration of site user alert are user friendly very simple to use .

Cons: Some times we could not understand the actual issue for down time monitors it will be better if little more descriptive for down time alert.

We had Interns find a siutbale solution for the orgainsation's assets, this is the tool of choice

Feb 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Features most desirable are the System Interfaces, password services, remote desktop, and calendar.

The remote control capabilities allow your team remote acess to end users by connecting to their active sessions or to remotely access unattended computers. We are therefor to respond quicker to issues.

Cons: we were hoping to use FOSS tool, that would ahve been mmore arrodable, however the cost was not prohibitive

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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overall - great monitoring service

Sep 19, 2014
4/5
Overall

4 / 5
Ease of Use

3 / 5
Customer Support

Comments: Overall, Site24x7 has been a great monitoring service. It's easy to setup monitors and start collecting stats immediately. The alerts are pretty flexible and there's direct integration with PagerDuty. We recently setup web application monitors using their tool to create synthetic transactions and they work great, giving us much better visibility into the application and whether it's performing--not just "up". My quibbles are that we have received false alarms on occasion, sometimes caused by their server agents, which have been a little flakey sometimes. Also, the pricing can be confusing. Responses from their customer service are too slow for my taste, but generally I get the information that need in the end.

Capterra loader

Simple Up/Down Tool

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very simple to setup and get going. Allows for multi-domain monitoring as well.

Cons: Would love the ability to set thresholds.

Overall: Every one of our sites is monitored by this product. Rarely a false positive.

Does not work

Jan 31, 2017
1/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money

Pros: easy to use

Cons: does not work on any site using a proxy or on cloudflare give false fake ips .... i tried it on my site and after 40 tries i never got a real ip ...

Overall: Yes it works on simple unsecured web sites however it will not work on any site behind a proxy or on cloudflare at all period very disappointing not worth a penny i can get the same thing for free online and get better results ..........

I feel as if you buy it you just threw out your money for somethig that clearly does not work ..

dont believe me try it yourself on any site that is on cloudflare or running through a proxy .....

Recommendations to other buyers: yes dont get it its a rip off

Fantastic monitoring solution

Jan 24, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, fast to setup, works out of the box

Cons: None

Overall: Site 24x7 is an excellent monitoring system for both simple server monitoring and complex system monitoring.

We have the system monitoring around 200 servers on both windows and Linux. The system is easy to install on the clients and works well.

The plugin system allows simple python based scripts to mounting any part of the severs.

Capterra loader

Best software for monitoring performance

Aug 07, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very good software for monitoring things like server performance or any website performance.Good to operate from both mobile and desktop and customer support of this organisation is very good.

Cons: This software is bit expensive for normal users.Except that it's a good software

Good site-monitoring software

Nov 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use, works as expected and is fairly fast to setup

Cons: It's a bit expensive and the interface can use some simplification