# RedHorse CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RedHorse CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/162100/RedHorse-CRM

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# 

 RedHorse CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RedHorse CRM

## What is RedHorse CRM?

A CRM system with shared calendar, integrated email, word merging, social media integration, and reporting.

## What is RedHorse CRM used for?

[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Insurance CRM](https://www.capterra.com/insurance-crm-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for RedHorse CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://redhorsesystems.com&name=RedHorse CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RedHorse CRM

3.5 (4)

VS.

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting Price

Contact vendor

Starting Price

$14

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (4)

Ease Of Use

4.1 (24)

Value For Money

3.0 (1)

Value For Money

4.3 (14)

Customer Service

3.2 (3)

Customer Service

4.1 (19)

## RedHorse CRM alternatives

Highest Rated

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (18,765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Document Storage

Store and organize documents in a centralized system

Email Management

Manage, store and organize emails within the system or via third-party apps

Email Marketing

Create and send email blasts/campaigns

RedHorse CRM 17 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Intended to be used by insurers

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Sample files or documents that could be customized as needed or used as is

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.5 (4)

3.5

Based on 4 reviews

## Pricing

Value for money

3.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.0 (1)

3.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.2 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (3)

3.2

Based on 3 reviews

## User reviews

Overall rating

3.5

Based on 4 reviews

Filter by rating

5(1)

4(1)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

TR

Terry R.

President/Owner

### "Transitioned from Gold Mine many years ago. Almost a clone of GM. "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 17, 2017

Pros

Works well when not having IT issues. Want customize-able work flow along with integrated email by contact.

Cons

For years have been trying to "fix" problems with being kicked out of software and email issues of error messages that make us go to the "outbox" and press send again. Home office is of no help. Want us to rely on re seller who only has a few RH clients

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ET

Eric T.

CEO

Computer Software

### "RedHorse CRM Complete"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.5

4.5

Features

5.0

5.0

Customer Service

4.5

4.5

Likelihood to Recommend

10/10

August 21, 2015

Pros

RedHorse CRM Complete has all the business modules to power my business. I especially like and use the Customer Service Ticketing module. As customers have issues with the technology, we create a Customer Service Ticket for each issue, track all the activities, emails, and interaction to resolve the issue. We are able to track all our parts and labor on the Ticket, and with the integration with Intuit QuickBooks, we can easily send over the invoice for all the parts and labor in to QuickBooks. Very powerful feature which we use every day!

Cons

I currently don't have anything I like the least about this product and/or vendor.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

Christian F.

GA

Primary/Secondary Education

### "Unremarkable system with a dull UI"

1.5

Overall Rating

1.5

1.5

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

July 12, 2015

Pros

RedHorse CRM looks like a Microsoft Office product. As such the UI appears to be somewhat familiar which helps navigating to a certain degree. RHCRM offers a range of standard functions, including invoice integration.

Cons

RedHorse CRM looks and feels like a system from the late 90's or early 00's. While that is not inherently bad, it highlights the fact that other systems, such as Base, Microsoft Dynamics, Salesforce etc., are lightyears ahead in terms of UI, functionality beyond what can be considered standard in 2015, and overall impression in general.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RT

Randy T.

CEO

Management Consulting

### "Likely the best CRM on the market, just not so well known!"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 17, 2015

Pros

RedHorse is a complete Business Management System not just a CRM. It has everything a SMB needs to operate their business. From marketing to servicing to accounting linkage. The vendor adds capabilities as the identified customers needs grow.

Cons

Unfortunately they're not well known online or in the marketplace. Could use more resources internally in marketing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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