# RedHorse CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RedHorse CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/162100/RedHorse-CRM --- # RedHorse CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RedHorse CRM ## What is RedHorse CRM? A CRM system with shared calendar, integrated email, word merging, social media integration, and reporting. ## What is RedHorse CRM used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Insurance CRM](https://www.capterra.com/insurance-crm-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RedHorse CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://redhorsesystems.com&name=RedHorse CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RedHorse CRM 3.5 (4) VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price Contact vendor Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (4) Ease Of Use 4.3 (3,603) Value For Money 3.0 (1) Value For Money 4.2 (2,658) Customer Service 3.2 (3) Customer Service 4.3 (2,766) ## RedHorse CRM alternatives [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Document Storage Store and organize documents in a centralized system Email Management Manage, store and organize emails within the system or via third-party apps Email Marketing Create and send email blasts/campaigns RedHorse CRM 17 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Intended to be used by insurers Incorporation of a chat or messaging system within an organization's internal communication infrastructure Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Sample files or documents that could be customized as needed or used as is Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.5 (4) 3.5 Based on 4 reviews ## Pricing Value for money 3.0 (1) ### Starting price Contact vendor for pricing Free trial available Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (3) 3.2 Based on 3 reviews ## User reviews Overall rating 3.5 Based on 4 reviews Filter by rating 5(1) 4(1) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent TR Terry R. President/Owner ### "Transitioned from Gold Mine many years ago. Almost a clone of GM. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 17, 2017 Pros Works well when not having IT issues. Want customize-able work flow along with integrated email by contact. Cons For years have been trying to "fix" problems with being kicked out of software and email issues of error messages that make us go to the "outbox" and press send again. Home office is of no help. Want us to rely on re seller who only has a few RH clients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ET Eric T. CEO Computer Software ### "RedHorse CRM Complete" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.5 4.5 Features 5.0 5.0 Customer Service 4.5 4.5 Likelihood to Recommend 10/10 August 21, 2015 Pros RedHorse CRM Complete has all the business modules to power my business. I especially like and use the Customer Service Ticketing module. As customers have issues with the technology, we create a Customer Service Ticket for each issue, track all the activities, emails, and interaction to resolve the issue. We are able to track all our parts and labor on the Ticket, and with the integration with Intuit QuickBooks, we can easily send over the invoice for all the parts and labor in to QuickBooks. Very powerful feature which we use every day! Cons I currently don't have anything I like the least about this product and/or vendor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Christian F. GA Primary/Secondary Education ### "Unremarkable system with a dull UI" 1.5 Overall Rating 1.5 1.5 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 July 12, 2015 Pros RedHorse CRM looks like a Microsoft Office product. As such the UI appears to be somewhat familiar which helps navigating to a certain degree. RHCRM offers a range of standard functions, including invoice integration. Cons RedHorse CRM looks and feels like a system from the late 90's or early 00's. While that is not inherently bad, it highlights the fact that other systems, such as Base, Microsoft Dynamics, Salesforce etc., are lightyears ahead in terms of UI, functionality beyond what can be considered standard in 2015, and overall impression in general. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Randy T. CEO Management Consulting ### "Likely the best CRM on the market, just not so well known!" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 17, 2015 Pros RedHorse is a complete Business Management System not just a CRM. It has everything a SMB needs to operate their business. From marketing to servicing to accounting linkage. The vendor adds capabilities as the identified customers needs grow. Cons Unfortunately they're not well known online or in the marketplace. Could use more resources internally in marketing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)