# Netchex Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Netchex Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/162115/Netchex

---

# 

 Netchex Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Netchex

## What is Netchex?

Netchex is a cloud-based payroll and human capital management (HCM) solution designed for small and mid-market businesses. With key features that include payroll, recruiting and onboarding, performance management, time and attendance, benefits administration and reporting and analytics, thousands of companies trust Netchex to manage all aspects of HR needs.

## What is Netchex used for?

[Payroll](https://www.capterra.com/payroll-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 165 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

4%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Direct Deposit Payroll / 2026
-   Human Resources / 2026
-   Onboarding / 2026
-   Payroll / 2026
-   Talent Management / 2026
-   Benefits Administration / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Netchex?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://netchexonline.com/&name=Netchex)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Netchex

4.5 (165)

VS.

[4.8 (4,284)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (165)

Ease Of Use

4.8 (4,284)

Value For Money

4.5 (140)

Value For Money

4.7 (3,934)

Customer Service

4.6 (149)

Customer Service

4.7 (4,036)

## Netchex alternatives

Highest Rated

[4.9 (4,818)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,846)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (4,209)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/162115/Netchex/alternatives/)

## FAQs about Netchex

Overview

### What problems does Netchex solve?

Netchex solves time-consuming payroll, onboarding, and employee record workflows by automating pay calculations, tax and benefits deductions, time tracking, leave requests, and compliance tasks in one system. HR teams, payroll administrators, managers, and small business leaders benefit most from faster processing, fewer manual errors, easier reporting, and employee self-service access.

Answer based on 152 reviews

Overview

### Which roles and teams benefit most from Netchex?

Netchex is most used by HR leaders, payroll teams, and office administrators who manage employee records, onboarding, benefits, time tracking, and payroll processing. Finance leaders such as controllers and CFOs benefit from stronger reporting, compliance oversight, and labor cost visibility, while owners and executives use it to streamline workforce operations.

Answer based on 159 reviews

Overview

### What company size and industries is Netchex built for?

Netchex is built for small businesses, which make up 76% of reviewers, especially in Automotive at 16%. It targets small and mid-market companies for HR and payroll, with additional use across midsize businesses at 18% and industries such as Hospital & Health Care at 9% and Retail at 6%.

Answer based on 165 reviews

Features and Usability

### What are the key features of Netchex?

Netchex includes core HR and payroll tools such as payroll management, time tracking with clock in/out, employee self-service for pay stubs and W-2s, and customizable reporting. Differentiating features include onboarding through NetGuide, benefits administration with ACA and COBRA support, plus applicant tracking and employee management in one system.

Answer based on 80 reviews

Integrations

### Which third-party tools and platforms does Netchex integrate with?

Netchex integrates with over 10 third-party tools, including Hireology, CDK Global, CrunchTime, QuickBooks Online, Employee Navigator, WorkBright, Human Interest, and Dealertrack DMS. Its catalog also includes Cleargistix, Inn-Flow, M3, QCommission, TurboTax Business, and Vestwell for payroll, HR, recruiting, and benefits workflows.

Answer based on 10 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Netchex?

Netchex is generally easy to onboard for employees and day-to-day users, with live online sessions, webinars, videos, and documentation available. Reviewers say admins often learn core tasks quickly, but more complex areas like scheduling, setup, and implementation can take longer, especially for less technical teams that want more one-on-one follow-up.

Answer based on 35 reviews

Getting Started and Support

### What customer support options does Netchex offer, and how do users rate the experience?

Netchex offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, courteous, knowledgeable, and helpful, with useful training materials and step-by-step guidance. Some report delayed replies, changes in phone access, and a more demanding implementation experience.

Answer based on 65 reviews

Payroll

### How well does Netchex handle payroll processing?

Netchex handles payroll processing well for many small and midsize teams, especially when needs are straightforward. It supports automated calculations, time tracking, reporting, mobile access, and employee self-service, but some organizations with complex payroll rules, benefit changes, or large workforces find editing, approvals, and corrections harder than expected.

Answer based on 80 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payroll Management

4.7 (36)

75.00% of 36 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Direct Deposit

4.9 (26)

80.77% of 26 reviewers that rated this feature as important or highly important

Digitally deposit correct payroll amounts into individual employee's bank accounts

W-2 Preparation

4.9 (24)

75.00% of 24 reviewers that rated this feature as important or highly important

Automatically create and distribute W-2/1099 tax forms to employees.

Tax Compliance

4.4 (22)

77.27% of 22 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Payroll Reporting

4.8 (20)

70.00% of 20 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Timesheet Management

4.7 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Netchex 115 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Track 401(k) participant contributions and employer match

Collect data and compile reports to stay in compliance with Affordable Care Act requirements

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Researching and validating a person's criminal, educational, job or financial records

Delegate benefits administration to third party vendors

Use a dashboard to view benefits that are selected by employees or offered by employers

Record employee's benefit plans and selections throughout career progression

Facial or other physical recognition to confirm identity

Track and manage schedules and meetings via an integrated calendar

Build, track, and maintain relationships with candidates

Print paychecks issued to confirm payment of wages or salary

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Catalog, manage, and develop employee skill sets

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Determine what amounts employees should contribute towards their benefits from each paycheck

Digitally deposit correct payroll amounts into individual employee's bank accounts

Set up and manage short and/or long term disability insurance benefits

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Digitally sign online documents

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Create and share a new employee handbook with helpful information

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Centralized storage for employee data, records, and performance metrics

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Track employee time off under the family and medical leave act (FMLA)

Software that is accessible through the cloud with an active internet connection

Designed for small businesses

Establish measurable goals and objectives and track their progress over a specific period of time

Set up and manage health insurance benefits for employees

Compliant with HIPAA, which sets standards for sensitive patient data protection

Automates core HR functions such as talent management, employee evaluation and learning management

Set up and manage health savings and flexible spending accounts for your employees

Document completed by employee to assist with career and personal development to reach short term and long term goals

Create and track interviews with a reminder system

Create, share, and manage the distribution of job descriptions/duties

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

Predict labor requirements based on past and present data/trends

Facilitate training materials that help employees grow and progress in their positions

Manage and track employee attendance

Set up and manage life insurance benefits for your employees

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Pay employees in multiple states with correct tax deduction amounts in each

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Select benefits and provide information needed to participate in a benefit via an online portal

Track/log the amount of time employees worked per job using a timer

Create orientation programs for new employees or students

Manage and record overtime hours for hourly employees

Manage employee salary processes, data, taxes, and records administration efficiently

Delegate payroll processing to third party vendors

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers

Clock in and out online or with a card

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources to various projects and tasks

Set up and manage retirement benefits for your employees

Assign and distribute work schedules to individual employees or teams within an organization

Online portal through which end users can access the system, manage tasks, or obtain information

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

Track and manage sick leave time

Track employee skills, competencies, training & qualifications

Integrate with Talent Managment software to better track learners progress and training sessions

Create, manage and track all task activities and progression

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

Automatically create and distribute W-2/1099 tax forms to employees.

Automatically subtract garnishments from wages

SaaS, web-based, online deployment

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.3 (165)

4.3

Based on 165 reviews

## Pricing

Value for money

4.5 (140)

### Starting price

Free trial not available

[View all Pricing Plans](https://www.capterra.com/p/162115/Netchex/pricing/)

Value for money

4.5 (140)

4.5

Based on 140 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/)[

WorkBright](https://www.capterra.com/p/144809/WorkBright/)[

QCommission](https://www.capterra.com/p/32288/QCommission/)[

Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/)[

Hireology](https://www.capterra.com/p/224301/Hireology/)[

Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)[

Vestwell](https://www.capterra.com/p/189123/Vestwell/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (149)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (149)

4.6

Based on 149 reviews

## User reviews

Overall rating

4.5

Based on 165 reviews

Filter by rating

5(104)

4(43)

3(11)

2(5)

1(2)

Mentioned topic

Sorted by most recent

YB

Yuri B.

Employee

Hospitality

### "NETCHEX REVIEW"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

March 16, 2026

Overall it is an OK system not great but will get the job done. Its a cheaper system to so if your looking to save money use this.

Pros

The Pros of Netchex is that you can use this for time keeping and to see how many hours you worked and paystubs.

Cons

The Cons of Netchex is that it feels like an old system. The layout of the system just feels like outdated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Emily S.

Assistant Manager

Farming

### "Assistant manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 23, 2025

My overall experience was great. It was easy to navigate and go through the whole process with out incident

Pros

I like the accuracy and in the payroll and security which helps to ensure the privacy of each employee

Cons

There is nothing that I least liked about this product. It was valuable and informational all around

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

Haley B.

x-ray tech

Hospital & Health Care

### "This was so helpful with opening a business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2025

I loved using this for payroll for St. Tammany hospital. It was easy, affordable, and I had payroll done so fast

Pros

EVERYTHING!!!!! The support when help was needed, clocking in and out, security, and just my employees being at ease

Cons

Maybe the log in could be different. There was nothing bad to say about it. It is the payroll I will be using for all of my life.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Mary E.

Team Lead

Non-Profit Organization Management

### "Maybe for some, but not for us."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

July 24, 2025

Overall, this is not the program I would use for an organization with 24-hr shifts. It is incredibly frustrating, time consuming, and inefficient.

Pros

I am struggling to come up with things that I like. I like that you don't have to log all the way in to clock in/out. I also like that there is a lunch in/out button. I like that it gives you space to put your likes/dislikes/hobbies

Cons

Incredibly slow load times for all pages, often timing out and requiring logging out and back in; issues with time clock-not set up to handle 24 hr shifts-no flexibility in it at all, often created random missing punches when making edits. Issues with pages loading or showing "no employees;" Does not track accrual of PTO. Will show you the number of hours you have but does not have a running list showing when you accrued the hours. Took months to get incorrect PTO numbers corrected for staff and Admin and still having issues with it not being quite right. Many staff have given up and are just going to take the hit. Holiday pay does not show up on time cards at all-dont know why. Does not notify administrative team about time off requests. Struggles with basic functions and often requires closing out the program entirely and starting over. Not user friendly for admin or staff and not at all attractive to look at.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Wanted to move HR paperwork and onboarding paperwork online and to a 3rd party

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Ericka L.

ophthalmic technician

Hospital & Health Care

### "Like the ability to track all time "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2025

Happy with the service and will maybe consider using it again in the future. Right now we are just using another product.

Pros

Easy to use and easy to track employees time. Easy to change any time that was missed or to add PTO hours.

Cons

There is really nothing that was bad about the service. We used it and it was helpful for all of the things we needed it for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kevin H.

Director of Quality

Hospital & Health Care

### "Netchex is an "all-in-one" solutions for HR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2025

Payroll process are streamlined, editing of time, time approval, are easy. The mobile app is awesome. Employees have a self-service type interface that allows for time-off requests, tax documents, etc.

Pros

Netchex can do pretty much all things HR: from payroll to annual evaluations and tracking of training and education. It's an excellent solution that doesn't require you to move from one product to another to accomplish your employee management tasks.

Cons

I don't have any issues/cons with Netchex. The interface is user-friendly, and I really like the mobile app.

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

I worked for a different company and used paycom.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Callie F.

HR Director

Banking

### "Only use Netchex if all you need is a basic payroll system"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 6, 2025

If you are used to Paycom or are more modern in technology, this system will drive you crazy. This system makes my job harder in every aspect outside of payroll. Everything is the long way around. Let me give you a tiny snip of information to see what I am referring to: all holidays have to be manually added to timecards every time (there is no way to place your holidays in to auto place it for that day based on pay group etc.), no reports that are created can be ran to PDF, and while on reporting, there isn't a feature to search for what you are looking for. You have to click around to find where the item is to add it to your report. There is no feature to request a missed punch, so managers (or me) have to manually enter missed punches. I mean, I could go on for hours about how this system has made my life harder. If I could go back to Paycom, I would run not walk.

Pros

\-Payroll is not very complicated. -Customer service is great.

Cons

This system is a payroll system and that alone. Yes, they offer other "features", but know this is one of the most outdated systems I have ever used.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Damian D.

Senior accountant

Accounting

### "Great payroll software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2024

Pros

Fantastic payroll software easy to see reports efficient

Cons

Nothing in particular honestly great software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PH

Patrick H.

Server

Restaurants

### "Netchex review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 23, 2024

Overall it was an easy app to use for work.

Pros

Simple to use and easy to navigate through

Cons

Sometimes the app would crash. But not very often.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HL

Holly L.

Business Development Manager

Automotive

### "Simple to keep track of hours worked"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2024

Pros

You are able to see your employees hours to make sure they are not going into overtime.

Cons

Switching from employee to manager can be difficult. I always have to use a new browser to switch over.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162115/Netchex/reviews/)

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