# Page 4 | Netchex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Netchex the right Human Resources solution for you? Explore 165 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162115/Netchex/reviews --- Netchex 4.5 (165) [View alternatives](https://www.capterra.com/p/162115/Netchex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Netchex ## Showing most helpful reviews Showing 76-100 of 165 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Elizabeth L. Sales / Benefits Consultant Financial Services Used the software for: 2+ years ### "So easy to use!" October 5, 2017 5.0 Pros The interface looks terrific! The choices are intuitive and the screen is clean and GUI appealing to the employee. Cons There are limit to the tailoring. Like you can't have multiple new hire waiting periods. Several of our clients need small adjustments that turn into a big deal. Review Source SA Stacy A. HRIS Manager Restaurants Used the software for: 2+ years ### "Netchex" April 23, 2019 5.0 Whenever we need a specialized report, Netchex is there to provide their expertise however way they can assist. Pros Customer Service support is awesome, everyone is very professional and extremely helpful. Cons My company wishes we could use all the software has to offer but their applicant tracking tool does not supply us with everything we need. Review Source MS Michelle S. Payroll Admin. Mental Health Care Used the software for: Less than 6 months ### "Netchex is very user friendly. " September 7, 2022 4.0 Pros I like that I can contact customer service and get help when we need it. Cons There is some information we can not see on employees unless we run a report right now. Review Source VR Verified Reviewer Used the software for: 2+ years ### "Easiest payroll program to use" February 4, 2019 5.0 Pros Time and Attendance is accurate and easy to use. In the event you have to make a change it is very simple to do. Cons Login needs to be streamlined so that once you enter your user name and login, it automatically goes to the password field rather than requiring another tab or mouse click Review Source VE Veronica E. Payroll Coordinator Retail Used the software for: 2+ years ### "Netchex" August 28, 2018 4.0 We have been able to move our clients up to date with NetRecruiter and NetGuide. This has helped the stores in overall recruiting process. This has helped them stay current with forms etc. with NetGuide. Pros This software is very user friendly. Hiring new hires is self explanatory. Cons Slow downs and web pages not loading correctly. Review Source AH Ashley H. Benefits and Recognition Program Administrator Printing Used the software for: 2+ years ### "Best Customer Service!" May 22, 2019 5.0 Pros Everything is easy to use and if I can't figure something out, the customer service team has been the best at walking me through step by step. Cons There are been features in established reports that I wish were available, but I can also create a custom report to get that information. Review Source AN Auburn N. Administrative Assistant Telecommunications Used the software for: Less than 6 months ### "Amazing" June 23, 2022 5.0 It's been very easy Pros Time clock, super easy to use and is very detailed which makes it easier for me to do payroll. Cons The app will glitch or has been down a few times. Review Source VR Verified Reviewer Lead Administrator Used the software for: 2+ years ### "Cloud-based payroll solution with excellent customer service support" October 5, 2017 4.0 Cost-savings Faster turn around on payroll than with our previous provider Pros Netchex has a very responsive customer service team. In fact, up until just a couple months ago, a real person even answered the phone when you called the main number. Payroll is cloud-based, with real-time updates, and lots of reporting, including self-customizing reports, to help with everything that goes with payroll. Cons The onboarding and recruiting/hiring features haven't worked for our business - they weren't a good fit for the volatility of the industry we're in. This was disappointing, as that was one of the reasons we chose Netchex. Review Source SF Stephanie F. EVP Used the software for: 2+ years ### "Love Netchex!! " October 5, 2017 5.0 Pros User friendly, intuitive and easy to train personnel. The customer support is genuine, I love speaking to people who really want to help. Cons Screens blink between fields. After entering some information you have to wait for the screen to reset to continue. Review Source ST Sonia T. HR/Payroll Manager Wholesale Used the software for: Less than 6 months ### "Great Overall" October 14, 2022 5.0 Overall I've had a great experience with Netchex. If I ever run into any issues the support team is great at resolving my problems. Pros Everything so far is very easy to use and I haven't had any major issues. Cons I have no Cons about this software. Everything has been great. Review Source VR Verified Reviewer Area Director of Human Resources & HR Specialist Hospitality Used the software for: 1-2 years ### "User friendly- Great Support" December 18, 2018 5.0 Pros Benefits administration, HRIS, the system is easy to navigate. Love it’s employee friendly and they can easily access and update their own information. Support team is phenomenal!! Any question they are on it and very responsive, an extension of our internal team. Cons Time and attendance for semi-monthly payrolls. Better earnings entry need for entering into time cards insteyof time sheets. Review Source VR Verified Reviewer Payroll/Accounts Payable Manager Hospital & Health Care Used the software for: 2+ years ### "Best Software " July 27, 2020 5.0 Pros My favorite part is the payroll process itself is very user friendly and fast compare to previous software. Cons If I had to give a con is that holiday pay does not populate in time cards for managers to review. Review Source PG Patrick G. ABM Consumer Services Used the software for: 1-2 years ### "The Best Tools" August 9, 2023 5.0 Pros Helps you to be more organized................ Cons For now I have nothing to say in this regard Review Source MN Mary N. Bookkeeper Used the software for: 6-12 months ### "Easy to use for payroll processing." October 5, 2017 5.0 Pros BEST customer service ever! Every question and issue has been addressed quickly and accurately, and the customer service people are very patient and friendly. Easy to export GL entries to Quickbooks. Cons I'd like to be able to save a report, then use it later as the basis for another report, but not replace the first one. Also when people leave, knowing how to set up all the deductions so that everything is calculated correctly for the final paycheck (especially accruals and 401K contributions) is not easy. Review Source VR Verified Reviewer HR Generalist Food & Beverages Used the software for: 2+ years ### "Easy to Use" March 6, 2019 4.0 Pros I like that the software is super easy to use and learn not only from and administrative side but also from and employee standpoint. Cons Really do not have any complaints. Netchex is a good software. Review Source LR Lisa R. Human Resource Manager Textiles Used the software for: 2+ years ### "Ease of use and having all feature in one system is great!" October 9, 2017 4.0 Saves time with it all in one system. Pros Netchex is a all in one system, time and attendance, payroll and reporting. Able to access in multiple locations if need be. Love that it is cloud based. Cons Would like more features that can be tuned to each company. And reporting structure, more features. I would like to be able to change some of the attendance reporting. More graphing capabilities. Review Source VR Verified Reviewer System Specialist Information Technology and Services Used the software for: 2+ years ### "Interface Ease of Use" November 15, 2020 4.0 Pros It is easy to use with a nice software and user-friendly panel to view payrolls. Cons What I don't like is that the interface cannot be customized. Review Source VR Verified Reviewer HR Director Financial Services Used the software for: 2+ years ### "Netchex Review" December 10, 2019 5.0 Pros Employees see it as user friendly. Admin easy as well. Cons Need to be able to share reports. Would like to have an option for an attendance tracker since has Time Off Request. Review Source LD LANDA D. ASSISTANT HRD MANAGER Banking Used the software for: 2+ years ### "My experience with this software has been a great one. Awesome to be exact." October 13, 2017 4.0 The benefits that we get from this software is amazing. We can get more work done in less time. Pros What I like most about this software is that it is user friendly. By using this software my everyday workload has become more efficient. Cons What I like least about this software is that there is not more educational videos and instructions. Other than that I really love this software. Review Source MD Mags D. Director, HR Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Top Notch Service! " July 2, 2018 5.0 Pros Functionality and having an all in one platform! I like having the ability to not only run payroll but also turn around and post a job and having an applicant tracking system. Cons Sales Reps have changed and I have not heard from anyone since rep left but having other reps makes the world of difference. They always take care of me needs or concerns! Review Source JF Jan F. HR Manager Food & Beverages Used the software for: 2+ years ### "Great software for the masses" May 6, 2019 4.0 Good!! Pros availability, ease of use, customer service provided Cons can't individualize based on the type of needs for specifics, Distribution company needs. Review Source VR Verified Reviewer Used the software for: 1-2 years ### "The Best Customer Support Ever" December 4, 2018 5.0 Pros Out of the 3 payroll applications I have used in the last 7 years, this one by far is the most user friendly and has the absolutely best customer service. Cons My only wish or concern is that the payroll itself does not currently automatically transfer to our DMS but that will be changed very soon!!! Review Source TC Terri C. Office Administrator Used the software for: 2+ years ### "Pretty user friendly" October 6, 2017 4.0 Ease of use for the staff members Pros The overall system is user Friendly. The customer service and helpdesk team is very responsive, friendly and helpful. Cons The reporting capability needs to be more flexible. I need more detailed clock in reports, more detailed time off reports, but with specific criteria that does not exist currently. Review Source RC Renee C. Controller Warehousing Used the software for: 2+ years ### "Payroll rolls smoothly along" October 5, 2017 5.0 Payroll, Benefits and ACA reporting all in one software Pros There are lots of components in one package. Customer Services is very helpful. Ease of use is helpful on the administrative end, as well as the user end. Cons Some components are difficult to work and training provided is sometimes not very helpful and has to be self taught Review Source VR Verified Reviewer Bookkeeper Used the software for: 1-2 years ### "Great robust product" December 6, 2018 5.0 Pros Time and attendance works very well. As a result, payroll runs smoothly (and everyone loves getting paid on time!) Cons The Report Publisher is difficult to use. It takes several attempts to get the data I want, and then I usually have to put in in Excel to extract the key pieces. Review Source Similar Products Featured