--- title: "Disa*Lab Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Disa*Lab Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more." source_url: "https://www.capterra.com/p/162138/Disa-Lab/" page_type: "product" language: "en" --- # Disa\*Lab Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Disa\*Lab ## What is Disa\*Lab? LIS / LIMS for BioChemistry, Haematology, Microbiology (Bacteriology), Serology Cytology and Histopathology, Foods and Waters and other testing labs. Designed for private and pubic Clinical, Pathology, Public health, Environmental , Vetinary, EQA and Trial laboratories. Free to qualifying NGOs, FBOs, and tertiary training institutes and COVID testing labs. Available in POC, Express, Standard and Enterprise editions. ISO15189 compliant. ## What is Disa\*Lab used for? [Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $800 Other, Per Year Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Disa\*Lab?[Manage this product listing](https://www.g2.com/products/laboratory-system-technologies-pty-ltd-disa-lab/claim_requests/new?auto=true) ## Disa\*Lab Overview Updated September 2026 AI summary Disa\*Lab is a laboratory information system for small businesses, midsize, and enterprise organizations that need to manage medical lab operations. It offers core features like sample and inventory management, lab instruments integration, and order tracking, along with audit controls, calibration, and data security. Additional capabilities include workflow management, document handling, reporting, and secure data storage on Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Disa\*Lab 5.0 (9) VS. [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting Price $800 Other, Per Year Starting Price $2000 One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (9) Ease Of Use 4.3 (24) Value For Money 5.0 (9) Value For Money 4.1 (16) Customer Service 4.9 (9) Customer Service 4.3 (20) ## Disa\*Lab alternatives Highest Rated [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (11)](https://www.capterra.com/p/130788/Apex-LIS/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (10)](https://www.capterra.com/p/79688/Polytech-LIS/reviews/) Starting price $1600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Disa\*Lab Overview ### What company size and specific industries is Disa\*Lab built for? Disa\*Lab is designed for private and public clinical, pathology, public health, environmental, veterinary, EQA, and trial laboratories. It also serves qualifying NGOs, faith-based organizations, and tertiary training institutes, making it suitable for laboratory-focused organizations across the public, private, education, and nonprofit sectors. Features and Usability ### What are the key features of Disa\*Lab? Disa\*Lab offers lab workflow management features such as sample management, specimen management, lab order management, and test panels. It also includes audit trail, quality control, quality assurance, and approval process control, plus barcoding/RFID, electronic signature, reporting/analytics, and role-based permissions for records and data handling. Getting Started and Support ### What training and onboarding options does Disa\*Lab offer? Disa\*Lab provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports guided instruction on site, live online sessions offer remote walkthroughs with an instructor, and documentation gives written reference material for reviewing setup steps and product features. Getting Started and Support ### What customer support options does Disa\*Lab offer? Disa\*Lab offers email/help desk, a knowledge base, and chat support. The catalog does not include reviewer feedback about support experiences, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 82 Medical Lab reviews Capterra data shows that buyers of medical lab software rank the following features as their top priorities: - **Lab Instruments Integration** (**50%** of reviewers rated this feature as critical) - **Data Import/Export** (**75%**) - **Secure Data Storage** (**80%**) Disa\*Lab supports all three features that reviewers identify as most important: **Lab Instruments Integration**, **Data Import/Export**, and **Secure Data Storage**. Together, these capabilities help medical labs connect equipment data directly, move information between systems more easily, and protect sensitive records, allowing teams to improve accuracy, maintain compliance, and keep daily lab operations running efficiently. Lab Instruments Integration 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Lab Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Submit and track requests for laboratory tests Data Security 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Sample Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track the state, location and condition of materials collected for examination Audit Trail 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Instrument Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Disa\*Lab 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Certification of Analysis: Generated authorized documentation that provides material information and results of laboratory analyses - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Lab Order Management: Submit and track requests for laboratory tests - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Specimen Management: Manage, track, and examine the material collected from individual patients - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Test Panels: Predetermined group of medical tests that help diagnose a condition - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.8 (9) 4.8 Based on 9 reviews ## Pricing Value for money 5.0 (9) Free Version Basic $800.00 Other,Per Year Value for money 5.0 (9) 5.0 Based on 9 reviews ## Support, customer service and training options Customer Service 4.9 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (9) 4.9 Based on 9 reviews ## User reviews Overall rating 5.0 Based on 9 reviews Filter by rating 5(9) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HO Hassan O. Lab Manager Hospital & Health Care ### "An Audit Trail - A key feature and an important DISA LAB tool for accredited laboratories." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2023 It saves time and makes my job very easy especially with less paperwork staff can focus on other areas that need more attention Pros Integration with my work with DISA is easy to use since it meets all the requirements of medical laboratories as stipulated in ISO 15189. Cons Disa should work on the sample management module for storage of samples for easy to use on the freezers - a feature that Disa does not have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Alexandra A. Responsable labo Philanthropy ### "Excellent Système d'information du laboratoire" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2022 très satisfait de l'utilisation de DISA Lab. Je le recommande aux laboratoires qui veulent un système facile à gérer. Pros Facile à installer, avec peu de demandes techniques au niveau installation. Le service technique est toujours à l'écoute et très aimable pour nous aider. Le logiciel est facile à utiliser par le personnel. On l'utilise depuis 3 ans et le staff le trouve aussi très bien. Cons la biobanque en développement manque encore certains fonctions. Reasons for choosing Disa\*Lab rapport qualité prix était le meilleur, installation peu compliqué avec des serveurs Windows et pas Linux comme autres. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sylvester M. Director of Programs Hospital & Health Care ### "Disa\*Lab support for COVID-19" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2020 The experience has been great, results management (especially considering the pandemic mode the country found itself in) was made easy while observing all the QMS requirements for audit trails and security. This software clearly shows to be the result of much research and development over many years and is a robust solution for Medical Laboratories Pros This software meets all the requirements for ISO 15189 and accreditation. It has very good audit system and has the flexibility for customization once you know how to create rules for your results. We have been using the software for managing SARS-CoV-2 results and had to develop customised rules for more automated results interpretatiin after posting from analyzers to make it more easy for quick QA reviews without TAT delays for results considering the COVID-19 pandemic. The technical support from Disa\*Lab when setting up was just great and they provided the software license for use in the newly established COVID-19 Lab for free, which is very much appreciated by the National Public Health Laboratory Cons I have not had experience using the billing module as we used the software in a public health setting so am not sure how that works for private sector application Reasons for choosing Disa\*Lab The country was already using Disa\*Lab in other labs so for standardization and ease of integration the same system was adopted for the newly established COVID-19 Lab and the Disa\*Lab team graciously provided a free license to the National Public Health Laboratory Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD KNOWLEDGE D. Microbiologist Hospital & Health Care ### "Laboratory work made easy by Disa\*Lab" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2020 It helped me solve records storage problem. It helped to easily trace results It helped to calculate turn around times It solved problems of recording monthly statistics. With this software, I can record as much information per patient record as necessary. The system helped manage misplaced results as it clearly indicate the location of the patient and the requesting doctor Pros The easy with which you can access results, It is easy to use and user friendly even to people without computer literacy skills. You can search results stored for as long as you want. The software is easy to maintain. It allows generation of monthly statistics, by test, by department etc. It can be used for inventory management. The software can be remotely managed by administrators meaning they do not need to be on-site to fix problems. This software is relatively cheap compared to others and has a greater value for money for such a price. Cons It would be nice to have an alarm system that sound when Turn around time for a particular test is exceeded Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mokenyakenya M. Lab Manager ### "I had the privilege to use Disa\*lab and other software, bottom line Disa\*lab is easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 16, 2017 Pros as the superuser, its very easy to customize, therefore meets clients requirements very easily, easy customization equals everything you need in a software Cons use of one license per one workstation in a way increases cost, if per workstation I can be able to use two programs that would be great (wxinstrument and wxDisa per workstation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WK Wessel K. Medical Technologist ### "I have been very lucky to be able to use this excellent product for more than 25 years!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2017 Pros Very user friendly and customizable Easy to use and to maintain Powerful but not complicated Great reporting modules Excellent support Can be used in all Pathology disciplines Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TZ Tafuma Z. LIS Manager Health, Wellness and Fitness ### "Disa\*lab is a robust and ever-improving laboratory information system complying with ISO15189 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2017 Compliance with ISO15189 leading to accreditation of the laboratory. Improved efficiency, accountability and boosted lab staff moral Ability to have evidence-based decision making due to easy generation of reports Pros The system follows the laboratory workflow, tracks samples, has a comprehensive audit trail, user security levels are clearly defined. The system is user-customizable and is scaleable (can work in a small standalone laboratory to huge multi-site laboratory with referrals. Referrals require minimal bandwidth typical size per referral is 1kb. Disa\*lab interfaces with all interfaceable laboratory instruments in my lab enabling electronic ordering of tests by once registration is done and automatic transmission or results eliminating typo errors and reducing TAT. Realtime remote user support via skype or telephone from professional and friendly staff and queries are tracked through tickets on an online helpdesk. Disa\*lab has robust predefined common reports and allows for export for user to do custom adhoc reports Cons The system is a licensed using the per workstation and per year license structure, i would prefer a tier system of saying 1-5, 50-100, etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Denise S. Dictionary Maintenance and Standardisation ### "I used this product for many years both on the laboratory side and the dictionary maintenance side. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 19, 2017 Pros It is a fully South African Product It is simple to use. It covers all aspects of laboratory requirements from basic generation of lab reports to statistical data collection and patient history with ease of reporting including hard copies, SMS and e-mail options. It is PC based not relying on a central server Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Edward M. LIMS Manager Hospital & Health Care ### "Disalab has improved laboratory processes. It is now easier for us to store and retrieve data." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2017 We are able to retrieve data/ reports with no or little difficulties. Pros instruments interface(Wxinstrument): Disalab is able to interface with a lot of analyzers Report generating module (DisaXLreports): easier to use and produces sensible reports Dictionary (wxdict): it gives you powers as a super user to changes laboratory processes Cons Too many modules (programs): This means that you need to know each and every program. its functionalities and its capabilities. too many things to know. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2017 Service pack 11 (August 2017) will see a significant reduction in the number of individual modules, with additional tools being added to the main DisaLab module. 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