# Disa*Lab Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Disa*Lab Software - reviews, pricing plans, popular comparisons to other Medical Lab products and more.

Source: https://www.capterra.com/p/162138/Disa-Lab

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# 

 Disa\*Lab Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Disa\*Lab

## What is Disa\*Lab?

LIS / LIMS for BioChemistry, Haematology, Microbiology (Bacteriology), Serology Cytology and Histopathology, Foods and Waters and other testing labs. Designed for private and pubic Clinical, Pathology, Public health, Environmental , Vetinary, EQA and Trial laboratories. Free to qualifying NGOs, FBOs, and tertiary training institutes and COVID testing labs. Available in POC, Express, Standard and Enterprise editions. ISO15189 compliant.

## What is Disa\*Lab used for?

[Medical Lab](https://www.capterra.com/medical-lab-software/)[Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$800

Other, Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Disa\*Lab

5.0 (9)

VS.

[5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/)

Starting Price

$800

Other, Per Year

Starting Price

$2500

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (9)

Ease Of Use

4.9 (43)

Value For Money

5.0 (9)

Value For Money

4.8 (36)

Customer Service

4.9 (9)

Customer Service

4.8 (40)

## Disa\*Lab alternatives

[4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/)

Starting price

$5000.00

Per User, Per Month

[4.8 (16)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/)

Starting price

$900.00

Per User, Per Month

[4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/)

Starting price

$2000.00

Per User, Per Month

[4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/)

Starting price

$180.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/162138/Disa-Lab/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Security

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Lab Instruments Integration

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Sample Management

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and track the state, location and condition of materials collected for examination

Audit Trail

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Instrument Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more

Lab Order Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Submit and track requests for laboratory tests

Disa\*Lab 54 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Schedule the calibration of instrumentation and maintenance requirements

Generated authorized documentation that provides material information and results of laboratory analyses

Private online space that lets businesses securely share documents and provide information access to clients

Configure existing workflows to meet your organization's needs

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Manage and store data in a database

Graphical representation of data

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transfer of data from one computer system to another

Digitally sign online documents

Create and securely store digital patient records

Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Submit and track requests for laboratory tests

Manage and track customer orders for goods, investments, or any other purchases

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Manage and track the state, location and condition of materials collected for examination

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Manage, track, and examine the material collected from individual patients

Create, save, and re-purpose templates for emails, forms, etc.

Predetermined group of medical tests that help diagnose a condition

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Features

4.8 (9)

4.8

Based on 9 reviews

## Pricing

Value for money

5.0 (9)

Free Version

Basic

$800.00

Other,Per Year

Value for money

5.0 (9)

5.0

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (9)

4.9

Based on 9 reviews

## User reviews

Overall rating

5.0

Based on 9 reviews

Filter by rating

5(9)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HO

Hassan O.

Lab Manager

Hospital & Health Care

### "An Audit Trail - A key feature and an important DISA LAB tool for accredited laboratories."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2023

It saves time and makes my job very easy especially with less paperwork staff can focus on other areas that need more attention

Pros

Integration with my work with DISA is easy to use since it meets all the requirements of medical laboratories as stipulated in ISO 15189.

Cons

Disa should work on the sample management module for storage of samples for easy to use on the freezers - a feature that Disa does not have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Alexandra A.

Responsable labo

Philanthropy

### "Excellent Système d'information du laboratoire"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 27, 2022

très satisfait de l'utilisation de DISA Lab. Je le recommande aux laboratoires qui veulent un système facile à gérer.

Pros

Facile à installer, avec peu de demandes techniques au niveau installation. Le service technique est toujours à l'écoute et très aimable pour nous aider. Le logiciel est facile à utiliser par le personnel. On l'utilise depuis 3 ans et le staff le trouve aussi très bien.

Cons

la biobanque en développement manque encore certains fonctions.

Reasons for choosing Disa\*Lab

rapport qualité prix était le meilleur, installation peu compliqué avec des serveurs Windows et pas Linux comme autres.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sylvester M.

Director of Programs

Hospital & Health Care

### "Disa\*Lab support for COVID-19"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2020

The experience has been great, results management (especially considering the pandemic mode the country found itself in) was made easy while observing all the QMS requirements for audit trails and security. This software clearly shows to be the result of much research and development over many years and is a robust solution for Medical Laboratories

Pros

This software meets all the requirements for ISO 15189 and accreditation. It has very good audit system and has the flexibility for customization once you know how to create rules for your results. We have been using the software for managing SARS-CoV-2 results and had to develop customised rules for more automated results interpretatiin after posting from analyzers to make it more easy for quick QA reviews without TAT delays for results considering the COVID-19 pandemic. The technical support from Disa\*Lab when setting up was just great and they provided the software license for use in the newly established COVID-19 Lab for free, which is very much appreciated by the National Public Health Laboratory

Cons

I have not had experience using the billing module as we used the software in a public health setting so am not sure how that works for private sector application

Reasons for choosing Disa\*Lab

The country was already using Disa\*Lab in other labs so for standardization and ease of integration the same system was adopted for the newly established COVID-19 Lab and the Disa\*Lab team graciously provided a free license to the National Public Health Laboratory

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

KNOWLEDGE D.

Microbiologist

Hospital & Health Care

### "Laboratory work made easy by Disa\*Lab"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2020

It helped me solve records storage problem. It helped to easily trace results It helped to calculate turn around times It solved problems of recording monthly statistics. With this software, I can record as much information per patient record as necessary. The system helped manage misplaced results as it clearly indicate the location of the patient and the requesting doctor

Pros

The easy with which you can access results, It is easy to use and user friendly even to people without computer literacy skills. You can search results stored for as long as you want. The software is easy to maintain. It allows generation of monthly statistics, by test, by department etc. It can be used for inventory management. The software can be remotely managed by administrators meaning they do not need to be on-site to fix problems. This software is relatively cheap compared to others and has a greater value for money for such a price.

Cons

It would be nice to have an alarm system that sound when Turn around time for a particular test is exceeded

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mokenyakenya M.

Lab Manager

### "I had the privilege to use Disa\*lab and other software, bottom line Disa\*lab is easy "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 16, 2017

Pros

as the superuser, its very easy to customize, therefore meets clients requirements very easily, easy customization equals everything you need in a software

Cons

use of one license per one workstation in a way increases cost, if per workstation I can be able to use two programs that would be great (wxinstrument and wxDisa per workstation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WK

Wessel K.

Medical Technologist

### "I have been very lucky to be able to use this excellent product for more than 25 years!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2017

Pros

Very user friendly and customizable Easy to use and to maintain Powerful but not complicated Great reporting modules Excellent support Can be used in all Pathology disciplines

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TZ

Tafuma Z.

LIS Manager

Health, Wellness and Fitness

### "Disa\*lab is a robust and ever-improving laboratory information system complying with ISO15189 "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2017

Compliance with ISO15189 leading to accreditation of the laboratory. Improved efficiency, accountability and boosted lab staff moral Ability to have evidence-based decision making due to easy generation of reports

Pros

The system follows the laboratory workflow, tracks samples, has a comprehensive audit trail, user security levels are clearly defined. The system is user-customizable and is scaleable (can work in a small standalone laboratory to huge multi-site laboratory with referrals. Referrals require minimal bandwidth typical size per referral is 1kb. Disa\*lab interfaces with all interfaceable laboratory instruments in my lab enabling electronic ordering of tests by once registration is done and automatic transmission or results eliminating typo errors and reducing TAT. Realtime remote user support via skype or telephone from professional and friendly staff and queries are tracked through tickets on an online helpdesk. Disa\*lab has robust predefined common reports and allows for export for user to do custom adhoc reports

Cons

The system is a licensed using the per workstation and per year license structure, i would prefer a tier system of saying 1-5, 50-100, etc

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Denise S.

Dictionary Maintenance and Standardisation

### "I used this product for many years both on the laboratory side and the dictionary maintenance side. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 19, 2017

Pros

It is a fully South African Product It is simple to use. It covers all aspects of laboratory requirements from basic generation of lab reports to statistical data collection and patient history with ease of reporting including hard copies, SMS and e-mail options. It is PC based not relying on a central server

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EM

Edward M.

LIMS Manager

Hospital & Health Care

### "Disalab has improved laboratory processes. It is now easier for us to store and retrieve data."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2017

We are able to retrieve data/ reports with no or little difficulties.

Pros

instruments interface(Wxinstrument): Disalab is able to interface with a lot of analyzers Report generating module (DisaXLreports): easier to use and produces sensible reports Dictionary (wxdict): it gives you powers as a super user to changes laboratory processes

Cons

Too many modules (programs): This means that you need to know each and every program. its functionalities and its capabilities. too many things to know.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 16, 2017

Service pack 11 (August 2017) will see a significant reduction in the number of individual modules, with additional tools being added to the main DisaLab module.

[View all Reviews](https://www.capterra.com/p/162138/Disa-Lab/reviews/)

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