# Disa*Lab Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Disa*Lab the right Medical Lab solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162138/Disa-Lab/reviews --- Disa\*Lab 5 (9) [View alternatives](https://www.capterra.com/p/162138/Disa-Lab/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Disa\*Lab Ease of use 5.0 Customer Service 4.9 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HO Hassan O. Lab Manager Hospital & Health Care Used the software for: 2+ years ### "An Audit Trail - A key feature and an important DISA LAB tool for accredited laboratories." January 17, 2023 5.0 It saves time and makes my job very easy especially with less paperwork staff can focus on other areas that need more attention Pros Integration with my work with DISA is easy to use since it meets all the requirements of medical laboratories as stipulated in ISO 15189. Cons Disa should work on the sample management module for storage of samples for easy to use on the freezers - a feature that Disa does not have. Review Source AA Alexandra A. Responsable labo Philanthropy Used the software for: 2+ years ### "Excellent Système d'information du laboratoire" December 27, 2022 5.0 très satisfait de l'utilisation de DISA Lab. Je le recommande aux laboratoires qui veulent un système facile à gérer. Pros Facile à installer, avec peu de demandes techniques au niveau installation. Le service technique est toujours à l'écoute et très aimable pour nous aider. Le logiciel est facile à utiliser par le personnel. On l'utilise depuis 3 ans et le staff le trouve aussi très bien. Cons la biobanque en développement manque encore certains fonctions. Reason for choosing Disa\*Lab rapport qualité prix était le meilleur, installation peu compliqué avec des serveurs Windows et pas Linux comme autres. Review Source SM Sylvester M. Director of Programs Hospital & Health Care Used the software for: 6-12 months ### "Disa\*Lab support for COVID-19" September 20, 2020 5.0 The experience has been great, results management (especially considering the pandemic mode the country found itself in) was made easy while observing all the QMS requirements for audit trails and security. This software clearly shows to be the result of much research and development over many years and is a robust solution for Medical Laboratories Pros This software meets all the requirements for ISO 15189 and accreditation. It has very good audit system and has the flexibility for customization once you know how to create rules for your results. We have been using the software for managing SARS-CoV-2 results and had to develop customised rules for more automated results interpretatiin after posting from analyzers to make it more easy for quick QA reviews without TAT delays for results considering the COVID-19 pandemic. The technical support from Disa\*Lab when setting up was just great and they provided the software license for use in the newly established COVID-19 Lab for free, which is very much appreciated by the National Public Health Laboratory Cons I have not had experience using the billing module as we used the software in a public health setting so am not sure how that works for private sector application Reason for choosing Disa\*Lab The country was already using Disa\*Lab in other labs so for standardization and ease of integration the same system was adopted for the newly established COVID-19 Lab and the Disa\*Lab team graciously provided a free license to the National Public Health Laboratory Review Source TZ Tafuma Z. LIS Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Disa\*lab is a robust and ever-improving laboratory information system complying with ISO15189 " June 21, 2017 5.0 Compliance with ISO15189 leading to accreditation of the laboratory. Improved efficiency, accountability and boosted lab staff moral Ability to have evidence-based decision making due to easy generation of reports Pros The system follows the laboratory workflow, tracks samples, has a comprehensive audit trail, user security levels are clearly defined. The system is user-customizable and is scaleable (can work in a small standalone laboratory to huge multi-site laboratory with referrals. Referrals require minimal bandwidth typical size per referral is 1kb. Disa\*lab interfaces with all interfaceable laboratory instruments in my lab enabling electronic ordering of tests by once registration is done and automatic transmission or results eliminating typo errors and reducing TAT. Realtime remote user support via skype or telephone from professional and friendly staff and queries are tracked through tickets on an online helpdesk. Disa\*lab has robust predefined common reports and allows for export for user to do custom adhoc reports Cons The system is a licensed using the per workstation and per year license structure, i would prefer a tier system of saying 1-5, 50-100, etc Review Source KD KNOWLEDGE D. Microbiologist Hospital & Health Care Used the software for: 2+ years ### "Laboratory work made easy by Disa\*Lab" September 20, 2020 5.0 It helped me solve records storage problem. It helped to easily trace results It helped to calculate turn around times It solved problems of recording monthly statistics. With this software, I can record as much information per patient record as necessary. The system helped manage misplaced results as it clearly indicate the location of the patient and the requesting doctor Pros The easy with which you can access results, It is easy to use and user friendly even to people without computer literacy skills. You can search results stored for as long as you want. The software is easy to maintain. It allows generation of monthly statistics, by test, by department etc. It can be used for inventory management. The software can be remotely managed by administrators meaning they do not need to be on-site to fix problems. This software is relatively cheap compared to others and has a greater value for money for such a price. Cons It would be nice to have an alarm system that sound when Turn around time for a particular test is exceeded Review Source EM Edward M. LIMS Manager Hospital & Health Care Used the software for: 2+ years ### "Disalab has improved laboratory processes. It is now easier for us to store and retrieve data." June 16, 2017 5.0 We are able to retrieve data/ reports with no or little difficulties. Pros instruments interface(Wxinstrument): Disalab is able to interface with a lot of analyzers Report generating module (DisaXLreports): easier to use and produces sensible reports Dictionary (wxdict): it gives you powers as a super user to changes laboratory processes Cons Too many modules (programs): This means that you need to know each and every program. its functionalities and its capabilities. too many things to know. Review Source Response from Laboratory System Technologies June 16, 2017 Service pack 11 (August 2017) will see a significant reduction in the number of individual modules, with additional tools being added to the main DisaLab module. MM Mokenyakenya M. Lab Manager Used the software for: 2+ years ### "I had the privilege to use Disa\*lab and other software, bottom line Disa\*lab is easy " November 16, 2017 5.0 Pros as the superuser, its very easy to customize, therefore meets clients requirements very easily, easy customization equals everything you need in a software Cons use of one license per one workstation in a way increases cost, if per workstation I can be able to use two programs that would be great (wxinstrument and wxDisa per workstation Review Source DS Denise S. Dictionary Maintenance and Standardisation Used the software for: 2+ years ### "I used this product for many years both on the laboratory side and the dictionary maintenance side. " June 19, 2017 5.0 Pros It is a fully South African Product It is simple to use. It covers all aspects of laboratory requirements from basic generation of lab reports to statistical data collection and patient history with ease of reporting including hard copies, SMS and e-mail options. It is PC based not relying on a central server Review Source WK Wessel K. Medical Technologist Used the software for: 2+ years ### "I have been very lucky to be able to use this excellent product for more than 25 years!" July 12, 2017 5.0 Pros Very user friendly and customizable Easy to use and to maintain Powerful but not complicated Great reporting modules Excellent support Can be used in all Pathology disciplines Review Source Similar Products Featured