# Sonru Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sonru Software - reviews, pricing plans, popular comparisons to other Video Interviewing products and more.

Source: https://www.capterra.com/p/162157/Sonru

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# 

 Sonru Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sonru

## What is Sonru?

Video interviewing solution for the candidate selection process that offers automated video responses and multi-language support.

## What is Sonru used for?

[Video Interviewing](https://www.capterra.com/video-interviewing-software/)[PEO](https://www.capterra.com/peo-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sonru?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sonru.com&name=Sonru)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sonru

3.8 (4)

VS.

[4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/)

Starting Price

Contact vendor

Starting Price

$5000

Usage Based, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (4)

Ease Of Use

4.4 (124)

Value For Money

3.5 (4)

Value For Money

4.7 (101)

Customer Service

4.0 (4)

Customer Service

4.9 (118)

## Sonru alternatives

Highest Rated

[4.7 (189)](https://www.capterra.com/p/119740/Criteria/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (10,926)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[4.5 (130)](https://www.capterra.com/p/141052/HR-Avatar-Pre-Employment-Tests/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Live Video Interview

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Remote interview conducted between an interviewer and a candidate using video conferencing technology

Pre-recorded Messages

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Set of pre-recorded messages for candidates that can be shared before, during and after the video interview

Self Service Portal

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Session Recording

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Record active support and chat sessions for auditing and training

Skill Assessment & Scoring

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Evaluate the candidate's performance and score them for further assessment

Third-Party Integrations

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Sonru 14 features

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Track, manage and store the applications of potential future members, customers or candidates

Creation, administration, and evaluation of assessments or tests

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Create and track interviews with a reminder system

Remote interview conducted between an interviewer and a candidate using video conferencing technology

Access software remotely via mobile devices

Set of pre-recorded messages for candidates that can be shared before, during and after the video interview

Online portal through which end users can access the system, manage tasks, or obtain information

Record active support and chat sessions for auditing and training

Evaluate the candidate's performance and score them for further assessment

Set up connections to third-party platforms to improve business processes

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We can help you find the software with the features you need.

Features

3.8 (4)

3.8

Based on 4 reviews

## Pricing

Value for money

3.5 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.5 (4)

3.5

Based on 4 reviews

## Integrations

[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)[

Avature](https://www.capterra.com/p/188984/Avature/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (4)

4.0

Based on 4 reviews

## User reviews

Overall rating

3.8

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

ZI

Zoheb I.

Customer Support

Logistics and Supply Chain

### "Worst online Job Interviewing platform "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 23, 2022

Extremely bad

Pros

n/a Nothing is good about this program.. Very bad

Cons

I had a job interview yesterday for a customer service role at DHL. And this is the worst software ever. For 2 hours I couldn't get to load my Interview, it was stuck at "Loading" the whole time. And because of this bad and buggy software, I have lost the opportunity to work at the company. There were 2 hours before the deadline and Sonru didn't have a live chat so I had to write an email which came 4 hours later. And the response wasn't helpful either.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mayank S.

Head Of Sales Marketing

Human Resources

### "Video Interview? One spot solution..."

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 22, 2020

We have been using Sonru for almost 4 months now, but the we are able to utilize it in the best way during this lockdown situation and we cannot conduct in-person interviews. Our interview panel and functional managers are able to analyze the candidate in a better way rather than a telephonic interview.

Pros

The feature I like the most about Sonru is the customization of time duration of both - the interview question and it's answer. You can set the Manual time limit for both. Plus after every customized interview, it gives another 2 minutes of free speech to the candidate. You can add multiple viewers (all members of the interview panel) to the interview session.

Cons

The only thing that needs improvement is the placement and positioning of the controls and options. This software has lovely features however the GUI needs to be a little more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Corrina G.

Talent Acquisition Specialist

Gambling & Casinos

### "A great addition to our recruitment function"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 12, 2018

We really like this tool. A great addition to our recruitment function. We're able to see candidates prior to the interview stage, and this saves us precious time.

Pros

Simple to use for candidates, videos can be customised to your brand.

Cons

Integrations take a while, users have to share logins to be able to see video interviews that need to be shared across the team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Elena M.

Chief People Officer

Events Services

### "great way to interview candidates"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 22, 2018

easy to assess candidates, saves time on those who don't qualify based on language for example

Pros

it's a great tool if you need to hire people who nedd to talk in their job (such as sales) as you can qualify them straight away (language skills, being at ease while talking to the screen adds up some anxiety too). most of the candidates really loved it as they thought it was an innovative tool. it's easy to set up. you can use templates, you can integrate it with your ATS which makes it even simpler.

Cons

some candidates do not like this way interviewing however, though it's not the con of the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)