--- title: "Sonru Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sonru Software - reviews, pricing plans, popular comparisons to other Video Interviewing products and more." source_url: "https://www.capterra.com/p/162157/Sonru/" page_type: "product" language: "en" --- # Sonru Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sonru ## What is Sonru? Video interviewing solution for the candidate selection process that offers automated video responses and multi-language support. ## What is Sonru used for? [Video Interviewing](https://www.capterra.com/video-interviewing-software/)[PEO](https://www.capterra.com/peo-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Sonru Overview Updated September 2026 AI summary Sonru provides businesses of all sizes with a video interviewing solution that supports applicant tracking, assessment management, and interview coordination. Designed for HR teams and organizations seeking efficient candidate evaluation, it offers features such as live and recorded interviews, skill scoring, customizable branding, and integration options. Sonru is accessible via web, cloud, and mobile devices for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sonru 3.8 (4) VS. [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (4) Ease Of Use 4.3 (14,871) Value For Money 3.5 (4) Value For Money 4.2 (12,283) Customer Service 4.0 (4) Customer Service 4.2 (11,446) ## Sonru alternatives [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (42)](https://www.capterra.com/p/142374/Talview/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Criteria](https://www.capterra.com/p/119740/Criteria/) [4.7 (232)](https://www.capterra.com/p/119740/Criteria/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119740/Criteria/) ## FAQs about Sonru Overview ### What company size and specific industries is Sonru built for? Sonru is designed for recruiters across small businesses, mid-market teams, and enterprise organizations that need support with hiring. It is built for recruitment use in any industry, rather than a specific sector, and suits teams focused on screening and interviewing candidates. Features and Usability ### What are the key features of Sonru? Sonru offers interview management and access controls for hiring workflows, along with applicant tracking and application management. It includes live video interview, interview scheduling, pre-recorded messages, and session recording, plus assessment management with skills assessment and scoring. Additional features include customizable branding, customizable questions, email reminders, mobile access, API, and third-party integrations. Integrations ### Which third-party tools and platforms does Sonru integrate with? Sonru connects natively to Avature, SmartRecruiters, and Workday HCM for recruiting and HR workflows. These integrations cover applicant tracking and human capital management platforms, giving Sonru compatibility with core hiring systems used to manage candidates, job data, and talent operations. Getting Started and Support ### What customer support options does Sonru offer? Sonru provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback available on support, user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 1,098 Video Interviewing reviews Capterra data shows that buyers of video interviewing software rank the following features as their top priorities: - **Interview Management** (**49%** of reviewers rated this feature as critical) - **Live Video Interview** (**44%**) - **Applicant Tracking** (**47%**) Sonru supports all three of the features reviewers value most: **Interview Management**, **Live Video Interview**, and **Applicant Tracking**. Together, these capabilities help businesses organize interview workflows, conduct real-time candidate conversations, and track applicants through each hiring stage, allowing teams to make faster and more informed recruiting decisions. Live Video Interview 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Remote interview conducted between an interviewer and a candidate using video conferencing technology Self Service Portal 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Skill Assessment & Scoring 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Evaluate the candidate's performance and score them for further assessment Pre-recorded Messages 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set of pre-recorded messages for candidates that can be shared before, during and after the video interview Session Recording 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record active support and chat sessions for auditing and training Third-Party Integrations 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Sonru 15 features ### All Features - Access: Offers role-based access control (RBAC) allowing administrators to define roles with specific sets of permissions - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Assessment Management: Creation, administration, and evaluation of assessments or tests - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Branding: Add customized logos and colors to align with company branding - Interview Management: Create and track interviews with a reminder system - Live Video Interview: Remote interview conducted between an interviewer and a candidate using video conferencing technology - Mobile Access: Access software remotely via mobile devices - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Session Recording: Record active support and chat sessions for auditing and training - Skill Assessment & Scoring: Evaluate the candidate's performance and score them for further assessment - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 3.5 (4) ### Starting price Free trial available Value for money 3.5 (4) 3.5 Based on 4 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)[ Avature](https://www.capterra.com/p/188984/Avature/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent ZI Zoheb I. Customer Support Logistics and Supply Chain ### "Worst online Job Interviewing platform " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 23, 2022 Extremely bad Pros n/a Nothing is good about this program.. Very bad Cons I had a job interview yesterday for a customer service role at DHL. And this is the worst software ever. For 2 hours I couldn't get to load my Interview, it was stuck at "Loading" the whole time. And because of this bad and buggy software, I have lost the opportunity to work at the company. There were 2 hours before the deadline and Sonru didn't have a live chat so I had to write an email which came 4 hours later. And the response wasn't helpful either. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mayank S. Head Of Sales Marketing Human Resources ### "Video Interview? One spot solution..." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 22, 2020 We have been using Sonru for almost 4 months now, but the we are able to utilize it in the best way during this lockdown situation and we cannot conduct in-person interviews. Our interview panel and functional managers are able to analyze the candidate in a better way rather than a telephonic interview. Pros The feature I like the most about Sonru is the customization of time duration of both - the interview question and it's answer. You can set the Manual time limit for both. Plus after every customized interview, it gives another 2 minutes of free speech to the candidate. You can add multiple viewers (all members of the interview panel) to the interview session. Cons The only thing that needs improvement is the placement and positioning of the controls and options. This software has lovely features however the GUI needs to be a little more user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Corrina G. Talent Acquisition Specialist Gambling & Casinos ### "A great addition to our recruitment function" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2018 We really like this tool. A great addition to our recruitment function. We're able to see candidates prior to the interview stage, and this saves us precious time. Pros Simple to use for candidates, videos can be customised to your brand. Cons Integrations take a while, users have to share logins to be able to see video interviews that need to be shared across the team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Elena M. Chief People Officer Events Services ### "great way to interview candidates" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 22, 2018 easy to assess candidates, saves time on those who don't qualify based on language for example Pros it's a great tool if you need to hire people who nedd to talk in their job (such as sales) as you can qualify them straight away (language skills, being at ease while talking to the screen adds up some anxiety too). most of the candidates really loved it as they thought it was an innovative tool. it's easy to set up. you can use templates, you can integrate it with your ATS which makes it even simpler. Cons some candidates do not like this way interviewing however, though it's not the con of the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.