Swyx Solutions

SwyxWare


4 / 5
2 reviews


Average Ratings

2 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows

Vendor Details

  • Swyx Solutions
  • www.swyx.com
  • Germany

About SwyxWare

Unified communications solution that includes visual contact management dashboard.


SwyxWare Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

SwyxWare Reviews Recently Reviewed!


Swyx could use some work

Dec 05, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
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Pros: Swyx allowed our company to port over our existing VOIP phone numbers to their program. The software itself was simple and easy to use.

Cons: We found that the software was not very reliable. It would consistently crash and interrupt phone calls. We had to reset the system more times than we can count.

Great, flexible system

Aug 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Great flexible PBX packed full of features. Call recording is simple and the ECR engine allows you to almost do anything using VB scripting

Cons: Can be expensive and only elitetele.com provide good support. Even though nearly all SIP handsets work with the system full integration is limited outdated ugly Siemens handsets