# Sympa Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sympa the right Human Resources solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162164/Sympa-HR/reviews --- Sympa 4.4 (19) [View alternatives](https://www.capterra.com/p/162164/Sympa-HR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Sympa Ease of use 4.5 Customer Service 4.4 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jarkko S. HR Business Partner Information Technology and Services Used the software for: 2+ years ### "Good, simple and multipurpose HRIS" November 1, 2022 4.0 You can handle many same time changes and keep updated all the time in personel data. Pros You can easily make customization and new features yourself. Cons User right management is quite compicated and requires lot manual work. Review Source WH Wouter H. HR Director Sports Used the software for: 1-2 years ### "Great and most of all user friendly software!" March 5, 2020 5.0 Great experience, super to use and implemented software. Next to that we are in charge of changing the system. No super high consulting costs. What you see is what you get, and it works great! Pros Adaptability, Look & Feel, Implementation Cons Because of the enormous options, it took a while for me to have the right scope for implementation Alternatives considered [Visma Severa](https://www.capterra.com/p/81468/Severa-PSA/) Reason for choosing Sympa Flexibility, price vs. functionality Switched from [Auto Decision Platform](https://www.capterra.com/p/173166/ADP/) Previous software didn't meet the expectations. No options to customize and because we are not a multinational, we were not an important customer for ADP. Review Source Response from Sympa June 25, 2020 Hi Wouter, Thanks for your review! And yes, you're right - Sympa HR can be implemented and configured in so many ways! If you need any further help with development of your system, don't hesitate to contact your dedicated Customer Success Manager, who can guide you through our Best Practice site and help you pinpoint your needs. Wouter, thanks for being with us and enjoy your smoother HR ride with Sympa! HT Hanna T. HR Specialist Food Production Used the software for: 2+ years ### "-" March 21, 2022 3.0 Pros software is easy to use and also for administator Cons Features that I need are covered well. Frequent system failures interfere from time to time. Review Source SJ Satu J. HR Director Wholesale Used the software for: 1-2 years ### "All going well" December 16, 2024 5.0 All going smoothly, my overall feeling is satisfyed Pros Easy, customer service is always nice and helpful. Cons Sometimes bugs, and you need to wait it gets better. Review Source EH Eva H. Senior HR Consultant Information Technology and Services Used the software for: 2+ years ### "We really liked SYMPA" January 31, 2024 5.0 Me and my colleagues that used SYMPA always liked it a lot! It was easy to introduce to the organization and easy to improve overtime. We got a system that made us more effective. Pros An HR system that is very easy to adopt to the business needs. It is very easy to take out reports. It really makes HR work more efficient! Cons In the earlier version it did not keep track of all changes in the system, now this has been improved. Reason for choosing Sympa We evaluated our need, the functionality and price. Sympa had the best solution at a good price. Review Source KO Katri O. henkilöstöpäällikkö Education Management Used the software for: 2+ years ### "Sympa makes everyday HR-life easier" January 23, 2020 4.0 Sympa is well-functioning Hr-system from employee journey from start to finish. Reporting also works. Pros Sympa is easily customizable to the customer's needs Cons Sympa does not always provide a quick response to customer's software problems. Sympa Support is wery often busy. Reason for choosing Sympa Sympa was a Finnish software provider. The product was recommended and user-friendly from employee-user to supervisor-user. We have never regretted buying Sympa. I can strongly recommend Sympa for all HR people to small or large businesses. Review Source Response from Sympa June 25, 2020 Hi Katri, thanks for your review! We are really sorry to hear that your experience of our customer support has not lived up to your expectations! We're continuously developing our processes and working methods, with customer satisfaction. We surely take your feedback seriously, thank you again for sending it. Please remember you can also call us or contact us via the Support Chat, found from our Support Portal. The Support Portal also contains guides regarding Sympa HR and its features and functionalities. We hope you find them useful :) Let us know, if there's anything we could help you with. And I hope you get to enjoy your smoother HR ride with Sympa HR! EI Eva I. HR Generalist Automotive Used the software for: 2+ years ### "Easy to use" November 1, 2022 4.0 Sympa saves time for both HR and leaders at our company. Pros We looked for a system that could be scaled after our needs. Also a system that could be integrated with our salary/time system. We found that in Sympa. The implementation was well structured. Cons We miss a good competence matrix. The support can sometimes take time. Review Source AF Anna F. HR BP Gambling & Casinos Used the software for: 1-2 years ### "Sympa helped us change the way of working" March 17, 2020 4.0 The easy access to the system and information has helped everyone in the organization a lot. Pros With Sympa the time consumption of making reports and administrative tasks were reduced by at least 70 %. The managers love the easy access to all information about their employees that they needed to ask HR about before. It looks good and is easy to access. Sympa was a great help in setting up the system in the best way for our organisations needs. I fell that Sympa listens to the customers needs and is trying to develope the system frequently. Cons I still miss a good feature to work with appraisals. It fells a little bit edgy still and we have to invent and priorize a little to much to make the form/feature good. Reason for choosing Sympa Sympa gave more value for the money. Review Source Response from Sympa June 25, 2020 Wow Anna, amazing impact in efficiency with the reduced time consumption! Very well done, and thank you for sharing these results! Maybe the new multi-edit tool could ease some of your pain when it comes to handling appraisals? Don't hesitate to reach out to our support or your dedicated Customer Success Manager, if you have any further questions! Thanks for being with us and enjoy your smoother HR ride! VR Verified Reviewer Sr. Account Executive Information Technology and Services Used the software for: 6-12 months ### "HR tool that makes onboarding and goal setting much simpler than I've experienced before!" December 13, 2021 5.0 My overall experience has been very positive. Sympa has been a really important aspect of our company and the management of HR internally and getting that information out to employees. At my last company we didn't have anything like it, so it's been a huge help. Pros I like that the portal is completely customized for our organization. When I log in, I have access to tons of resources, a company directory (we're global so it's really helpful), and my business goals, PDP, sales quotas, etc. Cons The user interface could be a bit cleaner, but overall it's really great! Review Source Ellen B. HR Real Estate Used the software for: Less than 6 months ### "A good experience as a first-time buyer, implementer at a company that didn't have an HRM-system " November 1, 2022 4.0 Pros Scalable, value for money, wide variety of features. Cons The user interface could be prettier and more easily navigated. Review Source KN Kati N. HR Coordinator Design Used the software for: 1-2 years ### "HR software that is supereasy to modify" February 3, 2020 4.0 I really enjoy working with Sympa. It is so easy to modify and I always get brilliant support from Sympa when needed. Pros It is quick and easy to modify to meet your needs. I like the graphics and symbols. You can count on that it improves all the time and you can get new versions. Cons Some sections are a bit out of date and inflexible, like recruiting pages. Review Source Response from Sympa June 25, 2020 Thank you for your review Kati! We also love our support - they are simply amazing! Thanks, your thoughts on recruitment have been sent to product development. Any further comments and feature requests can be sent to our Support, who will make sure they reach or development team. Your review is super appreciated, and we hope you get to fully enjoy your smoother HR ride with Sympa! TK Toni K. SystemSpecialist Construction Used the software for: 1-2 years ### "Good Software" November 1, 2022 5.0 I like this sofware Pros Easy to use. Easy to add fields and plots if necessary. Cons Making calculation formulas is challenging Reason for choosing Sympa It seemed very versatile and easily customizable Review Source HP Helene P. HR Partner Hospitality Used the software for: 1-2 years ### "Sympa HR is a great help for us every day" March 13, 2020 5.0 Our managers have access to all employee data in one system. Pros It´s easy to use for our managers. We can administrate it by ourselves and there are a lot of opportunities. Cons Sometimes as an administrator it´s not so easy to do changes. We need to contact Sympa support for help. Reason for choosing Sympa It was the HR system that was most user friendly. Our managers and employees are very operational and not so administrative. Review Source Response from Sympa June 25, 2020 Hi Helene, Mastering building and configuring a new system really might take some time, but I am sure you will get the hang of it in no time! Also, our support is always happy to help. I hope you also have had time to look at our functionality guides on the Support Portal - you might find some answers there too! Thanks for being with us and enjoy your smoother HR ride! SJ Sara J. HR-partner Real Estate Used the software for: 6-12 months ### "Sympa HR in Sweden" April 4, 2022 4.0 Pros Sympa is easy to use and appriciated by our managers. It´s easy to create reports. Cons It´s not that easy to use and learn the system as an administrator. Reason for choosing Sympa Beacuse it is easy to use and the company has a drive to keep developing the system. Review Source CD Chiel D. HR Manager Information Technology and Services Used the software for: 6-12 months ### "Easy to use " October 31, 2018 5.0 Easy to change HR processes ourselves after a short admin-training Pros how easy we could make an integration with our Payrol solution Cons I would have liked to have a dashboard on the first page, but we solved that with an power BI integration. Review Source Response from Sympa June 25, 2020 Thank you for your review, Chiel! Much appreciated. Sounds like a well-functioning work-around, well discovered! Your wish has however been taken to the development team, we hope to have it proceeding soon. In the meantime, we hope you get to enjoy the smoother HR ride with Sympa, and thank you for being with us. MN Morris N. Legal Trainee Information Technology and Services Used the software for: 2+ years ### "Easy to use " May 8, 2020 5.0 Pros I like that all the necessary information about my employment is found in the same place with ease. Cons As an end user it is hard to single out any specific feature related con. Review Source Response from Sympa June 25, 2020 Thank you Morris! Sounds great! Happy to hear from a satisfied end-user. Enjoy your smoother HR ride, and let us know if we can help you further. ICN Ina Catrine N. HR Director Management Consulting Used the software for: 6-12 months ### "Meets all organizational Employee Life Cycle management needs" July 30, 2015 4.5 Pros Personal follow up and close interaction through the implementation period. Excellent service level. Flexible solutions to build your own environment to suit your organizational needs. You can build for the basic functions or you can build the solution to meet all complex Employee Life Cycle management needed in your organization. Good value for money Cons No Pre buildt API for social media integration in recruitment module No Big Data accessability Not in compliance to all countries Review Source EA Emmanuel A. HR Administrator Staffing and Recruiting Used the software for: Less than 6 months ### "Sympa" November 10, 2016 5.0 For a tool that you can utilize for your entire HR cycle, Sympa is definitely a great HRIS that is very easy to implement from the start of your employment process. They work very well with your needs and customer service is exceptional! Pros Very easy to implement from the start of your HR program/cycle Cons None! Review Source SA Stephanie A. analista Staffing and Recruiting Used the software for: I used a free trial ### "Qualidade de utilização" November 17, 2022 4.0 Pros forma diferente de anúncios de eventos, cursos, shows entre outros. Cons não tenho do que reclamar do site, a principio tudo dentro dos conformes Review Source Similar Products Featured ## Related categories [HR Analytics](https://www.capterra.com/hr-analytics-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Onboarding](https://www.capterra.com/onboarding-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.