# TherapySync Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TherapySync Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/162168/Dynamics-365 --- # TherapySync Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TherapySync ## What is TherapySync? TherapySync is contract therapy documentation and management software. This software provides solutions for contract therapy businesses including customizable documentation, billing and payroll management, referral management, and patient chart access. TherapySync offers portals for therapy offices, therapists, and customers to streamline workflows. The software reflects company branding and can be customized with documentation sections to meet business needs. ## What is TherapySync used for? [Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 64 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price $150 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TherapySync?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.therapysync.com&name=TherapySync) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TherapySync 4.6 (64) VS. [4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting Price $150 Flat Rate, Per Month Starting Price $295 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (64) Ease Of Use 4.5 (151) Value For Money 4.0 (3) Value For Money 4.4 (93) Customer Service 4.8 (63) Customer Service 4.6 (144) ## TherapySync alternatives [4.6 (94)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (184)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162168/TherapySync/alternatives/) ## FAQs about TherapySync Overview ### Which roles and teams benefit most from TherapySync? TherapySync is most used by therapy practice owners, executives, and clinical operations leaders who need to manage staffing, scheduling, and business oversight. Therapists and clinical directors rely on it to coordinate patient care and documentation, while office managers and support teams use it to streamline administrative workflows and keep daily operations organized. Answer based on 11 reviews Overview ### What company size and specific industries is TherapySync built for? TherapySync is designed for home healthcare agencies and therapy providers, including physical therapists, occupational therapists, and speech language pathologists. The vendor description does not specify company size, but the product is aimed at organizations in home healthcare and related rehabilitation services. Features and Usability ### What are the key features of TherapySync? TherapySync includes core practice tools such as scheduling, client management, billing and invoicing, payroll management, and patient visit monitoring. Differentiating features include therapist-focused documentation, progress notes, a 30-day assessment tracker, offline access, and integrations via API, with reporting and EMR/EHR support for multi-location therapy operations. Answer based on 25 reviews Pricing ### How much does it cost and what fees or limitations are included? TherapySync starts at $150 per month for the Basic plan, a flat rate that includes setup of a personalized site, training materials and videos, and all visits during the first month. Pricing does not list a per-visit rate, and one reviewer said the flat cost can feel high for low usage. Answer based on 3 reviews Getting Started and Support ### How good is TherapySync customer support? TherapySync provides fast, approachable customer support that many therapists, administrators, and billing teams find easy to reach. Most users describe quick answers and helpful follow-through, but some want clearer guidance when new features launch and feel certain requested changes or setup adjustments take too long to appear. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does TherapySync offer? TherapySync provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation gives written reference material for self-paced review of features, steps, and product details. Answer based on 1 reviews Getting Started and Support ### What customer support options does TherapySync offer, and how do users rate the experience? TherapySync offers chat support. Users generally describe support as easy to reach, patient, fast, and willing to stay with issues until resolved. Reviews also mention polite help and strong follow-through, though some users report frustration when requested product changes receive responses but are not implemented. Answer based on 19 reviews Features and Usability ### Is TherapySync easy for therapists to use? TherapySync makes therapist documentation and daily workflow easy to learn, especially for home health therapy teams. Many therapists and office managers like the therapist-first design, offline charting, and clear notes, though some mention scheduling confusion, missing error checks, and occasional issues with saving notes or updating records. Answer based on 25 reviews Features and Usability ### How well does TherapySync handle patient visits and scheduling? TherapySync handles patient visit documentation and scheduling well for many therapy practices, but this area gets mixed feedback. Teams like the visit count tools, shared patient views, and in-home note completion, while others report calendar access limits, missing checks and balances, re-entry during follow-up visits, and occasional scheduling gaps. Answer based on 21 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Assessment Management Creation, administration, and evaluation of assessments or tests Billing & Invoicing Create, manage, and send invoices or bills to customers Client Management Manage contact details and communication with clients EMR/EHR Create and securely store digital patient records TherapySync 14 features Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Create, manage, and send invoices or bills to customers Manage contact details and communication with clients Create and securely store digital patient records Database of frequently used, popular workout routines Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Manage employee salary processes, data, taxes, and records administration efficiently Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Plan availability and assign specific time slots for tasks and resources Create treatment plans that document interventions and outcomes to track patient progress Get Advice We can help you find the software with the features you need. Features 4.5 (64) 4.5 Based on 64 reviews ## Pricing Value for money 4.0 (3) Basic $150.00 Flat Rate,Per Month It includes: - Administration and Productivity. - Billing - Discipline Customizable Credential Management - N-House Customer Service Team - Offline Therapist Version Available - Payroll - Scheduling - Secure Internal Email-Like Messaging System - Tools for QA Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (63) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (63) 4.8 Based on 63 reviews ## User reviews Overall rating 4.6 Based on 64 reviews Filter by rating 5(36) 4(23) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent SY stephanie y. OTR Health, Wellness and Fitness ### "somewhat user friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 August 1, 2020 tech support just keeps tell me they will look into the idea. Nothing done in 1-2 years. Pros I am a user of therapy sync only, have not purchased the software. I wanted to review as a user that has tried to request some changes for the user end of the software to no avail. The company that has purchased the use as well has asked for some friendly user changes to no avail either. They respond with "we will look into that" but never make any changes. The main issue I have with the program is that all levels of functioning have to be re-added at each visit making it very time consuming. Other fields self populate after the eval but they cant or wont make it populate with each additional followup. If you cant make the users happy, then it sounds like you don't have great customer service. Cons easy to navigate through the evaluation tabs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Abraham S. Chief Operating Officer Financial Services ### "Excellent and Concise" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 3, 2019 Pros I have been using the software for several months in conjunction with a PT office in New York. I have nothing but good to say about TherapySync, as it is doing half of my job for me. I own a Medical acclaims Billing Company and therapysync is so convenient, easy to use for billing, monitoring payments, and reconciliation that it is threatening to turn my clients away from me. It is feature rich and I have only monitored the Payroll Management features a few times but they seem like it will make life a breeze for that department as well. Integration and cross melding with other billing platforms or supplementary software is not necessary at all. I look forward to the day that another client comes to me with therapysync already in their arsenal. Cons There are no cons with this software so far. I have used every feature relating to billing and monitoring bills available on the platform and I could not be more satisfied. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RUTH W. Web Developer Computer & Network Security ### "Therapysync is definitely created for therapist for it has worked wornders in this field of therapy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 5, 2018 It has made therapy more interesting Pros Ability to Work both offline and online.It has great support team.It is easy to use and very responsive Cons I haven't met any glitches so far with the software , it has been very useful.But if there are upgrades am looking forward to seeing them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC Tina C. Physical Therapist Medical Practice ### "Easy to learn and use, great IT" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 15, 2018 Pros Catered toward therapists, which makes it very PT friendly, even for an old PT like myself. Need computer or tablet. Cons Not having autosave... Not as efficient as it could be as notes are lost if you get kicked off or hit the back button Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. PRESIDENT OF THERAPY REGISTRY COMPANY Hospital & Health Care ### "If you provide physical therapy in California and use OASIS for Home Care do not use this software." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 June 6, 2017 I would suggest you check out Devero software located in California. Pros Great technical support. Good scheduling software for visits. Easy to write Dr. order or communication notes Cons The OASIS for PT and OT is very poor with multiple pages. Medication do not save or auto-populate when you start to type in the medication name. No auto-populate for diagnoses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HA Heather A. Owner/treating therapist Hospital & Health Care ### "Reveiw of Therapysync" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2017 The system works great and once therapists get used to it, even older ones, they like it. Would recommend using a tablet or computer. Very small on a phone. An app would be nice. Pros Customer service is AMAZING. Always helpful even if you call 10 times a day. Cons Auto save has not yet been offered to us and if you hit the back button you lose everything. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. President Hospital & Health Care ### "Good customer service." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.5 3.5 Features 3.5 3.5 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 21, 2015 Pros Their customer service and off your software support is fantastic. Agencies send us referrals and we don't have to input patient info. PT and OT can moniter their assistants and see visits that are on the calender. Cons Their OASIS software needs some work but a new version is coming out in Oct. and they always listen to constructive advice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Alan F. President Hospital & Health Care ### "Its been a great tool to stay organized!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2015 Pros Great customer service and great functions within software manage operations Cons No complaints about software or staff, its been a great experience so far Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Betty P. Office Manager Hospital & Health Care ### "Great product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2015 Pros It is very easy to use and the technical support is great. Cons Only problem I have with the software is that if a patient has been re-certed or discharged and there is a problem with the frequency it does not show on the frequency checker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH LeeAnn H. Manager of Home Therapy Staffing Services Hospital & Health Care ### "TherapySync review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2015 Pros Very easy to use. Love the home exercise program. IT very responsive Cons We have had issues with saving notes and sometimes loosing the notes. Would like the ability to add into an existing note/visit: ie... we had a HH agency ask us to make an initial evaluation an OASIS SOC and it doesn't allow us to save the initial eval and then add the SOC to the visit. I still haven't figured out how to move through screens without losing my information. ie... Entering a referral but then receiving a call from a therapist to reset her password. I lost all my eval information and had to re-enter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162168/TherapySync/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [InMyTeam vs TherapySync](https://www.capterra.com/compare/162168-215860/TherapySync-vs-InMyTeam)