# TherapySync Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TherapySync Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more.

Source: https://www.capterra.com/p/162168/TherapySync

---

# 

 TherapySync Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TherapySync

## What is TherapySync?

TherapySync is contract therapy documentation and management software. This software provides solutions for contract therapy businesses including customizable documentation, billing and payroll management, referral management, and patient chart access. TherapySync offers portals for therapy offices, therapists, and customers to streamline workflows. The software reflects company branding and can be customized with documentation sections to meet business needs.

## What is TherapySync used for?

[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Top alternative

Featured

Overall rating

Based on 64 user reviews

Reviews sentiment

Positive

98%

Neutral

0%

Negative

2%

Starting price

$150

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TherapySync?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.therapysync.com&name=TherapySync)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TherapySync

4.6 (64)

VS.

[4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/)

Starting Price

$150

Flat Rate, Per Month

Starting Price

$200

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (64)

Ease Of Use

4.6 (85)

Value For Money

4.0 (3)

Value For Money

4.6 (81)

Customer Service

4.8 (63)

Customer Service

4.6 (84)

## TherapySync alternatives

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (182)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.0 (45)](https://www.capterra.com/p/100774/CareVoyant-Home-Care/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/162168/TherapySync/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Assessment Management

Creation, administration, and evaluation of assessments or tests

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Client Management

Manage contact details and communication with clients

EMR/EHR

Create and securely store digital patient records

TherapySync 14 features

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Create, manage, and send invoices or bills to customers

Manage contact details and communication with clients

Create and securely store digital patient records

Database of frequently used, popular workout routines

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Manage employee salary processes, data, taxes, and records administration efficiently

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Customizable notes that help healthcare professionals document and track patient progress

Plan availability and assign specific time slots for tasks and resources

Create treatment plans that document interventions and outcomes to track patient progress

Get Advice

We can help you find the software with the features you need.

Features

4.5 (64)

4.5

Based on 64 reviews

## Pricing

Value for money

4.0 (3)

Basic

$150.00

Flat Rate,Per Month

It includes:

-   Administration and Productivity.
-   Billing
-   Discipline Customizable Credential Management
-   N-House Customer Service Team
-   Offline Therapist Version Available
-   Payroll
-   Scheduling
-   Secure Internal Email-Like Messaging System
-   Tools for QA

Value for money

4.0 (3)

4.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (63)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (63)

4.8

Based on 63 reviews

## User reviews

Overall rating

4.6

Based on 64 reviews

Filter by rating

5(36)

4(23)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

SY

stephanie y.

OTR

Health, Wellness and Fitness

### "somewhat user friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

August 1, 2020

tech support just keeps tell me they will look into the idea. Nothing done in 1-2 years.

Pros

I am a user of therapy sync only, have not purchased the software. I wanted to review as a user that has tried to request some changes for the user end of the software to no avail. The company that has purchased the use as well has asked for some friendly user changes to no avail either. They respond with "we will look into that" but never make any changes. The main issue I have with the program is that all levels of functioning have to be re-added at each visit making it very time consuming. Other fields self populate after the eval but they cant or wont make it populate with each additional followup. If you cant make the users happy, then it sounds like you don't have great customer service.

Cons

easy to navigate through the evaluation tabs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Abraham S.

Chief Operating Officer

Financial Services

### "Excellent and Concise"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 3, 2019

Pros

I have been using the software for several months in conjunction with a PT office in New York. I have nothing but good to say about TherapySync, as it is doing half of my job for me. I own a Medical acclaims Billing Company and therapysync is so convenient, easy to use for billing, monitoring payments, and reconciliation that it is threatening to turn my clients away from me. It is feature rich and I have only monitored the Payroll Management features a few times but they seem like it will make life a breeze for that department as well. Integration and cross melding with other billing platforms or supplementary software is not necessary at all. I look forward to the day that another client comes to me with therapysync already in their arsenal.

Cons

There are no cons with this software so far. I have used every feature relating to billing and monitoring bills available on the platform and I could not be more satisfied.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RUTH W.

Web Developer

Computer & Network Security

### "Therapysync is definitely created for therapist for it has worked wornders in this field of therapy."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 5, 2018

It has made therapy more interesting

Pros

Ability to Work both offline and online.It has great support team.It is easy to use and very responsive

Cons

I haven't met any glitches so far with the software , it has been very useful.But if there are upgrades am looking forward to seeing them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Tina C.

Physical Therapist

Medical Practice

### "Easy to learn and use, great IT"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 15, 2018

Pros

Catered toward therapists, which makes it very PT friendly, even for an old PT like myself. Need computer or tablet.

Cons

Not having autosave... Not as efficient as it could be as notes are lost if you get kicked off or hit the back button

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Michael M.

PRESIDENT OF THERAPY REGISTRY COMPANY

Hospital & Health Care

### "If you provide physical therapy in California and use OASIS for Home Care do not use this software."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

June 6, 2017

I would suggest you check out Devero software located in California.

Pros

Great technical support. Good scheduling software for visits. Easy to write Dr. order or communication notes

Cons

The OASIS for PT and OT is very poor with multiple pages. Medication do not save or auto-populate when you start to type in the medication name. No auto-populate for diagnoses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HA

Heather A.

Owner/treating therapist

Hospital & Health Care

### "Reveiw of Therapysync"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2017

The system works great and once therapists get used to it, even older ones, they like it. Would recommend using a tablet or computer. Very small on a phone. An app would be nice.

Pros

Customer service is AMAZING. Always helpful even if you call 10 times a day.

Cons

Auto save has not yet been offered to us and if you hit the back button you lose everything.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Michael M.

President

Hospital & Health Care

### "Good customer service."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.5

3.5

Features

3.5

3.5

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 21, 2015

Pros

Their customer service and off your software support is fantastic. Agencies send us referrals and we don't have to input patient info. PT and OT can moniter their assistants and see visits that are on the calender.

Cons

Their OASIS software needs some work but a new version is coming out in Oct. and they always listen to constructive advice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AF

Alan F.

President

Hospital & Health Care

### "Its been a great tool to stay organized!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2015

Pros

Great customer service and great functions within software manage operations

Cons

No complaints about software or staff, its been a great experience so far

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Betty P.

Office Manager

Hospital & Health Care

### "Great product."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2015

Pros

It is very easy to use and the technical support is great.

Cons

Only problem I have with the software is that if a patient has been re-certed or discharged and there is a problem with the frequency it does not show on the frequency checker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

LeeAnn H.

Manager of Home Therapy Staffing Services

Hospital & Health Care

### "TherapySync review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.5

4.5

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2015

Pros

Very easy to use. Love the home exercise program. IT very responsive

Cons

We have had issues with saving notes and sometimes loosing the notes. Would like the ability to add into an existing note/visit: ie... we had a HH agency ask us to make an initial evaluation an OASIS SOC and it doesn't allow us to save the initial eval and then add the SOC to the visit. I still haven't figured out how to move through screens without losing my information. ie... Entering a referral but then receiving a call from a therapist to reset her password. I lost all my eval information and had to re-enter.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162168/TherapySync/reviews/)

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Popular comparisons

[InMyTeam vs TherapySync](https://www.capterra.com/compare/162168-215860/TherapySync-vs-InMyTeam) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)