--- title: "TherapySync Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TherapySync Software - reviews, pricing plans, popular comparisons to other Physical Therapy products and more." source_url: "https://www.capterra.com/p/162168/TherapySync/" page_type: "product" language: "en" --- # TherapySync Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TherapySync ## What is TherapySync? TherapySync is contract therapy documentation and management software. This software provides solutions for contract therapy businesses including customizable documentation, billing and payroll management, referral management, and patient chart access. TherapySync offers portals for therapy offices, therapists, and customers to streamline workflows. The software reflects company branding and can be customized with documentation sections to meet business needs. ## What is TherapySync used for? [Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 64 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price $150 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TherapySync?[Manage this product listing](https://www.g2.com/products/therapysync/claim_requests/new?auto=true) ## TherapySync Overview Updated September 2026 AI summary TherapySync provides small and midsize businesses using home health care or physical therapy software with tools for appointment management, billing, and scheduling. It offers additional features such as assessment and client management, monitoring, payroll, and support for multiple locations. Available on web, mobile, and desktop platforms, TherapySync also includes API integration for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TherapySync 4.6 (64) VS. [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price $150 Flat Rate, Per Month Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (64) Ease Of Use 4.7 (93) Value For Money 4.0 (3) Value For Money 4.6 (89) Customer Service 4.8 (63) Customer Service 4.6 (91) ## TherapySync alternatives [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162168/TherapySync/alternatives/) ## FAQs about TherapySync Overview ### Which roles and teams benefit most from TherapySync? TherapySync is most used by therapy practice owners, operations leaders, and clinical managers who need to coordinate staffing, scheduling, and daily administrative workflows. Therapists and rehabilitation staff rely on it to manage patient-related tasks, while office teams use it to streamline documentation, communication, and overall practice operations. Answer based on 11 reviews Overview ### What company size and specific industries is TherapySync built for? TherapySync is designed for home healthcare agencies and therapy practices, including physical therapy, occupational therapy, and speech-language pathology providers. The description does not specify a company size, but the product appears suited to organizations in home health and rehabilitation services that need support for therapy-related operations. Features and Usability ### What are the key features of TherapySync? TherapySync includes core practice tools like scheduling, client management, monitoring, and payroll management, with billing and invoicing tied to EMR/EHR documentation. Differentiator features include therapist-focused progress notes, treatment planning, a 30-day assessment tracker, visit count tools, custom reporting, offline documentation, and API-based integrations. Answer based on 25 reviews Pricing ### How much does it cost and what fees or limitations are included? TherapySync starts at $150 per month for the Basic flat-rate plan. That price includes setup of a personalized TherapySync site, training materials and videos, and all visits for one month. The plan also includes administration, billing, scheduling, payroll, secure messaging, and offline therapist access. Answer based on 3 reviews Getting Started and Support ### How good is TherapySync customer support? TherapySync provides fast, accessible support that many therapy offices and administrators find helpful during setup and daily use. Teams often describe quick answers, friendly staff, and useful problem resolution, but some users want clearer training on new features and more follow-through when requesting product changes or workflow adjustments. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does TherapySync offer? TherapySync provides live online training and documentation to help teams get started. Live online sessions support guided setup and questions in real time, while documentation offers written reference material for reviewing features and following setup steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does TherapySync offer, and how do users rate the experience? TherapySync offers chat support. Users generally describe the support experience as responsive, patient, and easy to reach, with staff who stay involved until issues are resolved and explain steps clearly. A smaller number of users report frustration when requested product changes receive acknowledgment but do not lead to visible updates. Answer based on 19 reviews Features and Usability ### Is TherapySync easy for therapists to use? TherapySync feels built for therapists, with straightforward documentation, offline charting, and workflows that fit home health visits. Therapy practices, office managers, and clinicians often find training easy and daily work lighter, though some mention scheduling confusion, limited exercise image options, and occasional gaps in error checking or note handling. Answer based on 25 reviews Features and Usability ### How well does TherapySync handle patient visits and scheduling? TherapySync supports in-home visit documentation and scheduling, but patient visit management gets mixed feedback from therapy teams. Many clinicians like calendar visibility, visit count tools, and same-page patient details, while others report lost notes, limited schedule views, weak validation checks, and friction around recertified, hospitalized, or reactivated patients. Answer based on 21 reviews ## Features AI summary Based on 708 Physical Therapy reviews Capterra reviewers highlight these as the features buyers care about most when choosing Home Health Care software: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) TherapySync supports **Scheduling**, which helps providers coordinate visits and manage staff calendars more efficiently. However, it does not include **HIPAA Compliant** or **Care Plan Management**. Instead, it offers **Billing & Invoicing** (**46%**), another feature reviewers identify as important. This gives teams a way to manage payments and financial records in one system, helping businesses stay organized and keep daily operations moving. API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Assessment Management Creation, administration, and evaluation of assessments or tests Billing & Invoicing Create, manage, and send invoices or bills to customers Client Management Manage contact details and communication with clients EMR/EHR Create and securely store digital patient records TherapySync 14 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Management: Manage contact details and communication with clients - EMR/EHR: Create and securely store digital patient records - Exercise Library: Database of frequently used, popular workout routines - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Scheduling: Plan availability and assign specific time slots for tasks and resources - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 4.5 (64) 4.5 Based on 64 reviews ## Pricing Value for money 4.0 (3) [View pricing plan details](https://www.capterra.com/p/162168/TherapySync/pricing/) Basic $150.00 Flat Rate,Per Month It includes: - Administration and Productivity. - Billing - Discipline Customizable Credential Management - N-House Customer Service Team - Offline Therapist Version Available - Payroll - Scheduling - Secure Internal Email-Like Messaging System - Tools for QA Value for money 4.0 (3) 4.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (63) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (63) 4.8 Based on 63 reviews ## User reviews Overall rating 4.6 Based on 64 reviews Filter by rating 5(36) 4(23) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent SY stephanie Y. OTR Health, Wellness and Fitness ### "somewhat user friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 August 1, 2020 tech support just keeps tell me they will look into the idea. Nothing done in 1-2 years. Pros I am a user of therapy sync only, have not purchased the software. I wanted to review as a user that has tried to request some changes for the user end of the software to no avail. The company that has purchased the use as well has asked for some friendly user changes to no avail either. They respond with "we will look into that" but never make any changes. The main issue I have with the program is that all levels of functioning have to be re-added at each visit making it very time consuming. Other fields self populate after the eval but they cant or wont make it populate with each additional followup. If you cant make the users happy, then it sounds like you don't have great customer service. Cons easy to navigate through the evaluation tabs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Abraham S. Chief Operating Officer Financial Services ### "Excellent and Concise" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 3, 2019 Pros I have been using the software for several months in conjunction with a PT office in New York. I have nothing but good to say about TherapySync, as it is doing half of my job for me. I own a Medical acclaims Billing Company and therapysync is so convenient, easy to use for billing, monitoring payments, and reconciliation that it is threatening to turn my clients away from me. It is feature rich and I have only monitored the Payroll Management features a few times but they seem like it will make life a breeze for that department as well. Integration and cross melding with other billing platforms or supplementary software is not necessary at all. I look forward to the day that another client comes to me with therapysync already in their arsenal. Cons There are no cons with this software so far. I have used every feature relating to billing and monitoring bills available on the platform and I could not be more satisfied. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RUTH W. Web Developer Computer & Network Security ### "Therapysync is definitely created for therapist for it has worked wornders in this field of therapy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 5, 2018 It has made therapy more interesting Pros Ability to Work both offline and online.It has great support team.It is easy to use and very responsive Cons I haven't met any glitches so far with the software , it has been very useful.But if there are upgrades am looking forward to seeing them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC Tina C. Physical Therapist Medical Practice ### "Easy to learn and use, great IT" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 15, 2018 Pros Catered toward therapists, which makes it very PT friendly, even for an old PT like myself. Need computer or tablet. Cons Not having autosave... Not as efficient as it could be as notes are lost if you get kicked off or hit the back button Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. PRESIDENT OF THERAPY REGISTRY COMPANY Hospital & Health Care ### "If you provide physical therapy in California and use OASIS for Home Care do not use this software." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 June 6, 2017 I would suggest you check out Devero software located in California. Pros Great technical support. Good scheduling software for visits. Easy to write Dr. order or communication notes Cons The OASIS for PT and OT is very poor with multiple pages. Medication do not save or auto-populate when you start to type in the medication name. No auto-populate for diagnoses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HA Heather A. Owner/treating therapist Hospital & Health Care ### "Reveiw of Therapysync" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2017 The system works great and once therapists get used to it, even older ones, they like it. Would recommend using a tablet or computer. Very small on a phone. An app would be nice. Pros Customer service is AMAZING. Always helpful even if you call 10 times a day. Cons Auto save has not yet been offered to us and if you hit the back button you lose everything. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. President Hospital & Health Care ### "Good customer service." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.5 3.5 Features 3.5 3.5 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 21, 2015 Pros Their customer service and off your software support is fantastic. Agencies send us referrals and we don't have to input patient info. PT and OT can moniter their assistants and see visits that are on the calender. Cons Their OASIS software needs some work but a new version is coming out in Oct. and they always listen to constructive advice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Alan F. President Hospital & Health Care ### "Its been a great tool to stay organized!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2015 Pros Great customer service and great functions within software manage operations Cons No complaints about software or staff, its been a great experience so far Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Betty P. Office Manager Hospital & Health Care ### "Great product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2015 Pros It is very easy to use and the technical support is great. Cons Only problem I have with the software is that if a patient has been re-certed or discharged and there is a problem with the frequency it does not show on the frequency checker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH LeeAnn H. Manager of Home Therapy Staffing Services Hospital & Health Care ### "TherapySync review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2015 Pros Very easy to use. Love the home exercise program. IT very responsive Cons We have had issues with saving notes and sometimes loosing the notes. Would like the ability to add into an existing note/visit: ie... we had a HH agency ask us to make an initial evaluation an OASIS SOC and it doesn't allow us to save the initial eval and then add the SOC to the visit. I still haven't figured out how to move through screens without losing my information. ie... Entering a referral but then receiving a call from a therapist to reset her password. I lost all my eval information and had to re-enter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162168/TherapySync/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [InMyTeam vs TherapySync](https://www.capterra.com/compare/162168-215860/TherapySync-vs-InMyTeam)