Comments: GoodCloud's approach - providing top-notch technology to small nonprofits - is the first element that sets it apart. Their desire to never sacrifice quality is evident. In some cases, they actually offer more options than we really need.
We are still getting a feel for GoodCloud (we just implemented the system), but thus far we can say for sure that it involved very easy adoption and is extremely easy to use. At this point, it is not entirely clear whether the system perfectly fits our system, but their amazing customer service leaves me no doubt that they will adjust as needed. As we continue to scale down our old systems (very primitive), we will have a better sense of how much GoodCloud has helped quantitatively.